the tranquility pool area for over 16-year-olds was lovely, and the vast infinity pool was great for longer swims

room service was excellent for eating in the room

pool side customer service could have been abit better as we had to chase staff to order food.

love everything about this hotel especially the breakfast, the rooms are fantastic and the staff great

on all accounts; service, food, cleanliness, facilities, and entertainment - both adult and kids

only negative is it s becoming adults-only so we can t return as a family for a few years.

it was an incredible breakfast, i liked the location

paid for the accommodation of 3 adults, but the room had just 2 regular beds + 1 folding sofa - the sofa was very uncomfortable to

very quiet relaxing resort, switch off time, was unbelievably relaxing, first time at an adults only hotel, loved it

weak gym , very weak

big bonus points for drinking water tap in the kitchen, spacious breakfast counter, a large selection of beach toys, and parking space in garage

a bit quieter in the shared areas like the pool areas, the sandy beach and restaurants including breakfast room, where they had rock 'n roll musicians entertaining the guests

good wifi

the different pools allowed my family with older kids to enjoy a space that was not over run by little kids

room service menu after 12am was poor

the suite was very spacious, with a super comfortable bed and a sofa bed for the kids

breakfast and dinner was excellent with a wide variety of food for every preference

nice friendly staff, gorgeous infinity pool

like cocktails from pool bar filling like you drink water, completely different taste same cocktails in lobby bar

the general information was that the use of the spa facilities was included in the prestige rooms but this is limited to an hour a day

there was no room service, which i understand due to covid restrictions, but i don t understand why the mini

the room service is also excellent, they cater to your every need and they are very fast in delivering

the room service is very fast to bring food to your room and anything you need

to the parking before arrival would have been helpful

introduced herself on arrival and made sure we had everything we needed, oscar from the pool bar was pleasant and professional at all times

amazing breakfast, lots of choice & items prepared by the chef at request.

rest and relaxation was spoilt by very small children

height in the gym is a bit low for certain activities, 5'6 not a problem, and the champagne we received on

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were all fantastic

the rooms were contemporary, comfortable and beautifully designed, with access straight to the pool

o showed around a 2 bedroom pool villa - maybe next year)

inting works) in the area of adults only rooms as well as close to the area of swimming pool on the 5th floor

good wifi throughout site

any privileges like travellers, booked straight via the hotel

we spent the majority of the days sunbathing on the roof terrace pool, super comfy sun loungers with a beautiful infinity pool

speedy wifi

and very comfortable, staff all lovely and the facilities on site were excellent such as pool and gym

could have maybe had a playground for kids as well as the kids club - something for them that was open all day would be good

kids loved the pool and it was not over crowded during our stay

service in pool bar restaurant day 1 was bad. got forgotten.

area for young kids to play would be definitely an asset especially that there is a room on the lhs of the pool

kids water pool was amazing

i was not feeling well one evening, there was no one to provide room service someone was to call in half hour to help, but call came much

would have liked to have a proper restaurant where you are waited on, not just a buffet service breakfast lunch and dinner time

room service is cheap but for a reason, it is terrible

everything was great. the staff was friendly, great hotel for families with kids.

a very nice and well equipped gym across the road

taxi s arrived almost instantaneously and great parking if you hire a car

helpful staff great facilities available if you wanted them eg pilates reformer, padel courts, gym, massages pro active approach to ask if everything was working for us we really enjoyed our

quality of the accommodation, the staff were lovely, room service was excellent and very quick and the food was lovely

room service choices were a little lacking, however what we did eat from there was lovely

hotel could not fault from rooms, food, pool

loved the pool, spa and bar to watch the sunset

the staff were exceptional, friendly and helpful, nothing was too much trouble, and the buffet breakfast was fantastic

golf services very poor

restaurants are very nice with view to the sunset, to the pool

what made our stay exceptional was gemma the kids club caregiver

they had upgraded the gym since we last stayed here, which was also accommodating, pool and sports facilities are very good

clean pool perfect service

entertainment in the piano bar - too much easy listening and there are step s everywhere so you have to be prepared for

love the different pool options and the evening entertainment.

the gym is perfect, the aroma smell in the entire hotel was great

tiled surfaces near the pools - you definetely need flip-flops and slip-proof pool shoes for the kids to avoid

thoroughly enjoyed the massage i had in the spa too

there is complimentary daily bottle of water, reception didn't inform us nor room service brought to us we had to call every day

room service menu needs to be extended, it is rather basic

the main pool should be heated

good location. good staff. clean. good buffet breakfast and evening meal.

there is also an area reserved for kids

the pool near the gym is heated very much, so even when

were some lovely ‘extras’, treats when you were laying near the pool, extra pool towels, the breakfast quality & selection was amazing

wifi was poor. entertainment could have more dancing

wifi not available most of the time

congratulations to the team for creating such a fun and engaging experience for kids

kids entertainment is great, especially the mini club

we are beach goers so didn't use pool that much, pool in family area is heated

breakfast: exceptional, started with a smoothie

nanas from the owner's farm), fruits & yoghurt,

we got our breakfast, which was delicious and plently

r family owns a banana plantation) in the smoothies for breakfast

even get to try her home-grown bananas

wifi coverage wasn t great around the pool area

clean rooms, friendly staff, good quality breakfast and amazing pool

wifi, parking, baggage weight machine)

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

fabulous - staff so so helpful, room was lovely, breakfast was gorgeous - definitely will be staying again

lovely pool area, lovely spaces beautifully decorated

hotel is amazing for families with kids

kids activities are so good and stuff is really helpful.

noisy in the night, breakfast could vary more, kids club for youngest lacks slide or a swing set

kids club staff were outstanding & the hotel was exceptionally clean

my apartment was tastefully furnished and kitchen area was very good with everything you need

pool bar in a nice sunny location

also present a small gym hall with a few equipment

pool wasn't heated. no washing machine facility

would be good to have more seafood and to have good spa service would be the best.

i really enjoyed the pool bar and sunbeds

it's a fully all inclusive hotel with breakfast, lunch, dinner and a snack bar throughout the day that has lunch style food

didn't expect it to be so full just before kids holiday in october, but i didn't mind it actually

is especially good for families with kids because there is always a nice program for them every day

staff was very friendly and it was very clean i defently will come back in summer with my kids.

would have liked a room coffee machine. could do a little better with pool bar food options.

very nicely organised and we were offered a great selection of activities in the hotel (swimming pool, gym, game room with a pool table, etc

entertainment for kids and adults in the evening was

a little water park with some slides for the children:) the nearest beach is good, with black sand, small

we used the exclusive roof too terrace which also featured a hot tub and a smal self service bar area which was free of charge

nice pool areas

at the check-in location breakfast gym cleanness of the room comfy mattress and pillows great view from the balcony bathrobes heated

think there should be a waiter/waitress going round pool area

food and pool area, great location beach on doorstep, comfortable room very clean, excellent customer

loved the breakfast

there is lot of water sports in the pools and they have some shows for kids in the lobby which is pretty cool

a great hotel, surrounded by a golf course

they lent us a kettle for the baby milk, the food was delicious and our room had the view to the pool which was just perfect

pool is beautiful, the whole property is really cool and excellently kept, staff is super nice

we do recommend it, definitely, also for its very complete and tasty breakfast

the room also featured a well-equipped kitchen, which i didn’t use as i opted for the all-inclusive package, an excellent choice as the

the kids pool area is especially great for families visiting with kids

our apartment was fully equipped with all kitchen items and large size refrigerator so you can prepare your own meal if you want

hotel contains multiple swimming pools for kids of any age as well as mini water park

the 4 kids that were with us loved the place

spacious quiet great breakfast helpful staff

food in the hotel was amazing , it was a buffet style for both breakfast and dinner lots of choice both hot and cold food, the food just didn

priced, bad wifi, noisy music by pool, uncomfortable beds, no table to put laptop in and sit down

spa services and staff were exceptional

great breakfast and dinner. extremely helpful staff, clean room. close to the ocean.