great outside pool area, lovely balcony over looking the pool

ybe more vegan options would be appreciated - not only

priced, bad wifi, noisy music by pool, uncomfortable beds, no table to put laptop in and sit down

food in the hotel was amazing , it was a buffet style for both breakfast and dinner lots of choice both hot and cold food, the food just didn

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

loved the pool area and the food.service was excellent

quite weird set of kitchen ware, can find bottle opener but not a soup scoop, no propper knife as well

shows are just ok the gym is small and not well equipped walls are quite thin we could hear the

hotel contains multiple swimming pools for kids of any age as well as mini water park

small but functional gym that was clean and generally easily available

continental breakfast for all needs, vegan friendly

we used the gym several times during our stay which was adequately fitted out, again kept very tidy and clean

laundry, pool, spa, very basic gym, 24 hour reception, etc

there is lot of water sports in the pools and they have some shows for kids in the lobby which is pretty cool

would revisit and it’s close to siam mall and water park

looking forward to the trip and it certainly exceeded all of our expectations, food, drink, pool areas

big hotel , a lot of space - use some of the space to make it more trendy for yonger adults, eks lounge music, greate coffee,

choice of dishes and food available at both breakfast and dinner are among the best i've ever had in a

gym very old and broken

room service staff

it is also great for adults as they have 2 big pools and a great bar by the pool

the pool was great

entertainment for kids and adults in the evening was

very good gym for a 4 star hotel

my fussy kids always found something they liked to eat

it's a fully all inclusive hotel with breakfast, lunch, dinner and a snack bar throughout the day that has lunch style food

staff all over the hotel from reception to the dining hall, bar and entertainment tram to the cleaning staff are so friendly and go out of their way to smile

be more variety for children as my eldest is a fussy eater and there wasn't a great selection for kids

the hotel was fabulous from the size of the pool to the superb buffet breakfast, lunch and evening meal

have been toilets and a small bar near the jacuzzi

the spa booking was hit and miss. we couldn’t get clear info on the treatments.

indoor thermal spa was fantastic, we used it during a rain shower

terraces in the rooms as well as a small kitchen allowing to prepare quick snacks or food for kids

beautiful hotel, really clean, great pool and lovely food

poolside bar excellent with very friendly staff

can be noisy in the evenings, there are not enough sun-beds at the pool

we had an excellent view from our room to the pool & sea but noticed the hogging of beds was a regular occurrence

complimentary drinks in the room, friendly efficient staff dealing with queries instantly, pool area, new arrangements in the restaurant (more fresh fruit and veg compared to last year)

all the staff, from the reception to the guys of the mini and kids club, from the housekeepers and maintenance guys to the restaurant and kitchen staff

noisy in the night, breakfast could vary more, kids club for youngest lacks slide or a swing set

room service should be less invasive. cleaning should also be more precise and less forgetful.

gym was good for morning workouts

thing is even though it s adults only which i loved being our first time, i really think they would benefit from having some

the room service menu was awful

clean throughout the whole hotel - our room was cleaned to the highest standard everyday, pool area cleared up cups etc really frequently, lovely smell in all of the communal areas

every year is a little bit worse and the choices are smaller but still it is enough for hungry kids, specially ice

e pool, gym, restaurants, bars etc

both the restaurant and the bar staff were first-rate

basic gym set up

amazing breakfast and dinner. with a lot variety food.. fantastic ☺️

we were always able to get a space by the pool after breakfast and particularly enjoyed the salt water pool

spa closed due to covid

kids club was excellent

mr vargas was always finding a good spot outside for breakfast

of stairs also some of the activities advertised didn t take place; like aqua gym in the cross pool on wednesday 4th april didn t happen which we were not pleased

with several different housings, wonderful bed, great food, very friendly and helpful personal, wifi

wifi didn't work at all the sink in the room was clogged and in bath tube water went outside while

it s a very well run hotel - nice staff, extremely comfortable room, excellent gym, fast wifi, great breakfast

th impressive sun set view)

parking was free, no weird pressures to tip or not to tip, no hidden fees for room service or wifi - this hotel is doing the right thing for their guests and i would return here

& professional staff, lovely facilities especially the pool & gardens

with the spa area

they offered a late check out, gratefully received

ou

attentive, with great added extras such as a pillow placed behind your back for extra comfort, golf buggies to transport you round the resort

breakfast & dinner you are spoilt for choice

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

i discovered towards the end of the stay i could have been refilling my water bottle in the gym…)

friendly and helpful staff, good beds, perfect pool area, good gym, excellent breakfast, quiet and relaxed

loved the pool, spa and bar to watch the sunset

kids loved the place

the double sun beds are brilliant by the pool and on our terrace

food was provided on a room service basis

breakfast always arrived nice and early to our suite

only thing that comes to mind is a small improvement in the breakfast service, as we fairly often ended up with used plates piling up on the table before they

the food that there is no room service

the breakfast was

great food selection in both dining room and poolside

enjoyed very much the pool which is overlooking the ocean & as well the sky bar offered a fantastic view as special when we enjoyed the sunset

room location great as well as room it self, lobby and the bar were breathtaking

breakfast with justine and her team was extraordinary

we used the gym daily and it had a good selection of equipment and the ice cream bar the children loved so they

lots of activities which my eldest daughter anjoyed a lot -- yoga, polates, aqua gym etc

the room service is at the very high level and hotel infrastructure as such is impressive

wonderful modern suites, the sublime restaurants, the infinity pool, the amazing views, the outstanding service, everything

no one in the hotel except the person in the gym

amazed by the simplistic and beautiful design of the entire hotel, starting from the reception, gym, room and infinity pool

we loved the different pools we could go to along with pool bars but our favourite as being all adults was the roof top bar

really lovely staff, pools , spa and treatments were very high quality.

gym and all the various classes were top quality

the best menu was the room service menu but that ment having to eat in your room

breakfast was great - massive amount of options

breakfast was exceptional with everything you could wish for

room service was pretty terrible and didn t collect after food, also breakfast was pretty bad

as a single traveller sometimes overlooked by the pool bar staff over families.

a really well equipped kitchen

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

pool, good yard area, parking inside walls

thing that we knew beforehand: the children would probably have spent even more time in the pool if it was heated

the small pool area and no sun in our villa garden

introduced herself on arrival and made sure we had everything we needed, oscar from the pool bar was pleasant and professional at all times

we arrived in the afternoon and had a challenge in figuring out where the parking was

the room service is very fast to bring food to your room and anything you need

room service was excellent , room was excellent , pool was excellent . food was excellent

everything was perfect, nice hotel , good swimming pools, good food.

kids had fun. food was good.

kids splash area was closed for renovations

the general information was that the use of the spa facilities was included in the prestige rooms but this is limited to an hour a day

wifi had constant problems

our child loved the kids and teens club, along with the football and basketball fields, mini golf, and the lively heated swimming pools with djs

we were unable to call for room service as there was no answer so had to go to reception to get a response

pool scene the vibe

wifi

we stayed on bed & breakfast basis & we were very impressed with the quality & choice of food

no wifi

new facility, nice location, clean, great gym and swimming pool.

i like that they bring your drink to you when ordering at the pool bar -quiet

if you like golf

also wish they had made use of the bar on the top floor

lot of space near pools

the several swimming pools, only one was heated and comfortable enough for families with smaller kids

all was good, very good food, friendly staff and nice pools and good gym !

design, despite the hotel been full it never felt busy, lots of space and always room round a pool and the staff couldn’t do enough for you, felt at home the minute we

my son really enjoyed the kids club i would say it’s a good place for

proximity to the airport great pool for the children lovely friendly staff high quality food and drink spacious

the royal level area and pool side service was excellent

breakfast was delicious and so fresh. plenty of choice. with very good table service.

in the royal breakfast/ buffet …

the mini bar wasn’t replenished once, we had to call daily to be given some cartons of water