pool area was wonderful

room service didn't record my room number correctly and i waited over an hour for my sons dinner

wifi did not work

bit fancy for kids and offered a

bigger kitchen area with bigger fridge breakfast should be included

the hot breakfast had eggs and sausage along with the usual variety of other items

room was clean and spacious. breakfast was good. lots of seating for the breakfast excellent.

for the price, breakfast is good

breakfast was good and there was a variety from day to day.

there where no dishes or utensils in the kitchenette

thoroughly enjoyed the gym and the place was clean and comfortable.

kitchener was having a cold spell while we were there, and the heat to the building wasn't on yet

new and well equipped modern suite in new high rise condo building in central kitchener location, on lrt line

the location was also great to visit both kitchener and waterloo, and it was a good base to visit the surrounding

did not seem to be able to access the gym/fitness room

there is no room service but there is a starbucks in the lobby that serves full breakfasts and the usual snacks

definitely want to come back when the pool and gym are available

breakfast was good. our accomendations were great. staff was very friendly snd hepful.

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

told the front and got free breakfast

my suite was clean and comfortable well stocked and very quiet ample parking you can t go wrong booking with

from parking through checkin to the room, staff were exceptionally accommodating

love the kitchen and that breakfast is included.

the room was excellent king suite with kitchen

pool is small to do laps. gym needs a few more machines.

didn t use wifi

no room service and pillows were horrible

the bar was excellent and had a good choice of beers.

is absolutely gorgeous and perfectly situated, nearby to restaurants, cafes and the main area of kitchener

breakfast on 2nd floor was very good

room service was odd

had a lot of amenities - pool ,sauna, and hot tub

room service breakfast was not great for the price, had buffet last time and it was excellent

the wifi wasn t as good as expected

wished the bowling alley and mini golf were actually functional

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was

was the second year that we visit quality inn - kitchener, becouse we have a niece living near and we went to

wish there was shuttle service to kitchener airport.

wifi could have been better, but it was ok.

it was at the front desk, in the hallway, or breakfast buffet room - every staff person was a 10/10

room service and provision of a chair in the room in addition to desk chair

event happening in town that weekend, so the lobby was frequently packed with loud, screaming kids running around

the ev charging stations were important for us

the small kitchen facilities with utensils. breakfast is also good.

midnight and kids/adults partying in the halls

i ordered room service 3x but had to pick up from reception

the location is very convenient and plenty of free parking.

would ve been nice to have a small games room with a pool table, shuffleboard etc

location is great. close to the mall & restaurants. friendly staff. nice to have a pool & gym.

no free wifi

wifi wasn t great

family recently stayed a couple nights at kitchener inn and suites to attend the funeral for my beautiful mother

the location is great and parking is easy. it is a quiet area in spite of the traffic.

wifi was unreliable. kept cutting out

location. laundry onsite. fitness room open late. fridge and micro in room.

our group sat outside in the parking lot and enjoyed the evening

parking space

room is very spacious and comfortable also the parking is very near to room.

bad thing i can say is the pool is small and because of covid19 the hot tub was not

staff friendly breakfast and available dinner, bar pool and gym location

we wanted to stay in and order room service they had nothing

the pool was miniature

many kids running in the hallways late at night

restaurant with bar on-site.

kids running loudly in the halls at 10pm

free parking and extremely close to stores and restaurants for anything needed

kids running loudly in the halls at 10pm

could hear kids above us dragging a chair but overall a nice place to stay

an opportunity to do your laundry

pool had debris it it and could have been cleaner.

pet noise

made request for pet friendly room upon initial booking, they either did kot read the request or ignored it

the outdoor pool is wonderful.

the take away breakfast was basic ( apple, juice box, granola bar , yogurt)

early so never had the breakfast

doesn't work for the middle door so have to go into the main one, parking lot has huge

parking was not enough for number of rooms and limited to one side of facility

breakfast provided is average. we have to pay for the laundry. laundry should have been free.

the room was clean and spacious. the free wifi, breakfast and parking was nice.

to the mohawk races and came back and there was one parking spot and one customer was over on yellow line and

easy access. good parking. great location. close to lots of restaurants

the only thing that i would improve is the breakfast that had very limited choices

motels are my first choice when staying with young kids.

i really liked the fact it's pet friendly

quiet to sleep and pet friendly.

i needed was there, wifi was great and the helpful

i would prefer to have a choice of a room farther away from pets

clean facility. breakfast was fair.

location, property style, value, cleanliness, kitchen and bathroom were all fabulous!

the communication with mandy (the laundry rooms guest experience manager) was excellent, i received nine different

the kitchen had everything we needed for a small meal

room with kitchen and laundry room

the bed was comfortable the ev charger worked

at least there was lots of free parking across the street in the parking garage

clean room, good amenities, helpful staff, free parking

the room was spacious and had a refrigerator. free parking. good wifi connection.

parking was simple

my devices couldn't get on the internet using the wifi, but that could also be their peculiarity, not the hotel

wifi worked well

only other place to sit was utside the fron lobby overlooking the parking lot

parking is convenient and area very quiet at night

parking was convenient

parking for our weekend was difficult due to people with multiple vehicles (mopar) and poor parking

my kids especially loved the breakfast and the pool

small parking spots. wall paint color is kind of depressing and doesn't go with anything.

& hot buffet style breakfast as well as they offer a dinner 3 days a week, kitchen staff ladies are great

the pool temperature was quite cold. kids refused to swim in it sadly.

with 2 dogs the $60 pet charge was ok

the hospitality during breakfast is pleasant and the breakfast space was beyond our expectations

my kids were playing on the floor and they found tiny beads which indicate the room was not vacuumed

comfortable beds, very attentive staff (special mention to manish from the front desk), free parking and basic

a swimming pool?

a pool

pets are allowed in the hotel (though sadly not on the restaurant patio; but the restaurant does room service)

not enough parking. had to wait a long time for 3 salads and a kids burger.

the bar was nice and the staff was very friendly

the cocktails from the bar were unbelievable, i would highly recommend checking it out

lots of good selections for breakfast