our group sat outside in the parking lot and enjoyed the evening

parking space

room is very spacious and comfortable also the parking is very near to room.

it was clean and there was parking on site

parking is convenient and area very quiet at night

clean room, good wifi, quiet

was ample parking and we felt very safe

parking was convenient

parking tight...especially if you get in late.

each room has a binder with local suggestions, but also stuff like parking regulations

wifi was flaky

wifi keep cutting out

the owners were friendly, the use of the pool and gazebo was great...very clean

pool was perfect for kids

kids were screaming and yelling making the stay not relaxing at

all hotels in kitchener-waterloo are slightly over-priced due to market conditions

(possibly paper towels from some kids that had been in there earlier) it looked like there could be a bit of

there are kids running around when it's weekend days and nights.

gym has good treadmills and hot tubs

kitchener was having a cold spell while we were there, and the heat to the building wasn't on yet

the location was also great to visit both kitchener and waterloo, and it was a good base to visit the surrounding

there are no signs that the laundry room is in a huge building

because it was an apartment it had a kitchen so you could make meals

- helpful, courteous, friendly room was excellent - the top end suite delivered as promised with fireplace, 2

suite and the jacuzzi tub and fireplace made it extra special

she apologized & gave us an extra late check out

of parking, easy to get food delivered to

i will always remember her kindness and willingness the staff excellent no free breakfast

having the swimming pool out of commission was disappointing

only issues we had was the wifi was spotty and the sofa-bed was not all that comfortable (thin mattress, slopes

the gym was well equipped, modern and clean and the pool was fun too

love the kitchen and that breakfast is included.

laundry! good breakfast

location but need room service

no gym

the social bar was,great!

they have a complete gym, with a peloton (also a great feature)

we discovered the restaurant in the basement for our included breakfast, and wished we had discovered in sooner

great on site gym

the bar attendant was a very pleasant young lady

to covid unfortunately the restaurant, bar, pool, room service and other amenities were not available, the rooms

crown plaza has a proper restaurant/ bar, and the breakfast buffet was huge and of great quality

the food at the restaurant is horrendeous, don't bother with room service nor breakfast.

breakfast in the morning was okay but the water for the tea wasn't hot at all

sink drained slowly. breakfast was disappointing.

the breakfast was pretty basic. hot options were processed foods, not appealing

for the price, breakfast is good

breakfast was amazing and the room was very nice! definitely would stay there again!

beautiful and very comfortable furnishings, extra soft towels and linens, very friendly owners, parking at the

there is a lot of parking space available too

room, king bed in bedroom, big balcony, cleanliness and thoughtfulness of the facilities, good wifi, short walk

the room comes with a kitchen sink, microwave, fridge, toaster, kettle, silverware, coffee machine, knives and

free parking at the back was also nice

wifi inconsistent- had to keep trying different accounts, and reconnect, but sufficient for our

bed and closing hours for bar and food

box breakfast was extremely simple (kitchen in renovation)

it will be even better once the lounge/piano bar opens in 2019

parking enforcement tagged us- we assume they were watching us, loud after party noise outside bar across street

romantic, warm, comfortable, fireplace

warm rooms,great location and we really enjoyed the fireplace

a charming older hotel. loved the fireplace!

wifi didn t work the entire stay, none of the instructions for the television worked

the fireplaces didn't work

space for parking

friendly owner, parking

i enjoy the free parking at the motel and the proximity to free municipal parking lots and the theaters

wifi signal in the room farthest away from the office (room 27), tv speaker was blown and crackling

parking was not just outside our room as in most smaller motels

place was clean and quiet. good value for your money. breakfast included was a nice bonus

the wifi worked at a very high speed

our only complaint was we could hear someone doing their laundry quite late at night.

the advertised spa was out of order and the sign was not new

large parking area 2 floors vending machine ice easily located clean

breakfast was rather basic and plain.

event happening in town that weekend, so the lobby was frequently packed with loud, screaming kids running around

breakfast most be included

room service and provision of a chair in the room in addition to desk chair

i can hear some kids noise from other room

i would highly recommended you stay if you are in kitchener

access the phone in the room, and there wasn't any info on how to use the phone or access the room service, and

the pool was amazing, the bed was so comfortable and the room was beautiful

no free wifi

breakfast was awesome, pull out coach was a bonus. pool was clean and beds comfortable

i think it needed to be changed to make more people to rent this place every time in kitchener

and the breakfast coffee taste good

the lady in the breakfast kitchen was not friendly at all

it should be commercial/gym model fitness room needs a fan to move

wifi was unreliable. kept cutting out

wifi cut in the out, one day pretty much couldn't use it

cold no blankets wifi didnt work drapes falling off window

i couldn't sign up ro the wifi

cigarette butts all over the parking lot

wifi could have been stronger, seemed to konk out a bit in middle of night (phone tried to backup,

room reeked of smoke even though it was a 'non-smoking' room, the mattresses were old and uncomfortable, and

didn't like the wifi connection it kept cutting in and out on the tv, plus i didn't think that there was enough

up getting a smoking room, no remote for the tv, no ashtray had to make due, doors and baseboards were

the location and free parking were two advantages of this hotel.

and the worst its a non smoking room but it smell so much cigarette you dont just out a sticker and you change