parking- too tight and not enough

stayed two nights- no check in for room service or replenished room amenities

parking - a row of parking spots is being used as a patio

the breakfast was not included.

bathroom was clean and well stocked, staff very accommodating to early check in and other requests

of space, full kitchen, beautiful big balcony

i have used the laundry rooms before and never had an issue, however this room was disappointing

you have a fully equipped kitchen

more garbage bags, laundry detergent and dishwasher tabs, because of our longer stay

loved having a full kitchen

breakfast was only open till 930 am on a sunday… should be later on weekends reasonable during

clean spacious room with kitchenette

loved the kitchen with the stove top, giant microwave, sink and dishwasher

breakfast was the only downside

kids were not fans of the breakfast, also when i called to book i was told the pool was open, however, they failed to mention that it was completely booked for the entirety of

parking around back and access to the hotel parkingis not as convent as it was once

breakfast was delicious, with lots of options and staff was quick to refill anything that had been

the parking lot light was shining in our eyes and the curtain didn't close to blough it out.

the beds were great! the gym was good, and breakfast was fabulous.

update areas of wear and tear. gym could use a standard exercise bike for my purposes.

there was a half hour wait for the laundry

the eggs were visible only if you are planning to eat cold cereal for breakfast

bigger gym facility would have been nice, but i am glad there was an equipment room on premise

reported to be change the light ball , the mentenace took them 2days to showed up pluse got small gym, no swimming pool

location, good included breakfast, free parking, free wifi, fridge, microwave, tv

breakfast consisted of 1 yogurt, 1 granola bar and 1 apple juice

parking was a pain

parking lot needs a lot of work and the rooms could be a little bit better but all in all it s ok

and at 9 am one of your staff barged into my room with their key when it was locked from inside

wifi in the old section doesn't work at all for the 4 days that i spent there

also the pool was perfect as well the rooms

kitchener had just turned to red that morning

our second day of our stay the wifi did not work

i would highly recommended you stay if you are in kitchener

pool seemed a little green and smelly.

cost 12$ per night to park outside in kitchener,

there was several sport teams there and the idiot kids were running up and down the halls

we had a night out away from the kids

and kids in hotel set off alarm in elevator and woke up my kids

there was also a pool

had laundry coin operated

at least wash the bed linens with laundry soap

swimming pool was outdoors and refreshing as i did lane swimming

breakfast was great dog occomodations are good

the room is spacious, and they provide a good breakfast as well as a fitness center

bed comfy and breakfast selection excellent.

convenient location, friendly staff, simple but good breakfast laundry facilities are available

we had 1 breakfast and it was excellent.

the continental breakfast is always good and the staff is always friendly

free parking and wifi internet are excellent

i spoke to the kids and told them to stop

of room with armchair foot rest, pet friendly, hot breakfast made to order omelette station, cheaper pet fee than other hotels, cold

nice place for the business trip. bruce bar for a dinner and drink - to recomend

entrance to the parking lot has a lot of traffic

the place was nice and neat! the pool was wonderful and we really enjoyed it!

the pool was miniature

my husband and son enjoyed the pool and i used the gym

the gym was really clean and up to date. breakfast at the restaurant was delicious.

my husband and son enjoyed the pool and i used the gym

lots of people smoking so might now be good with small kids

fridge with no bar, meaning kids had nothing to consume, haha

with kids and breakfast included would have been nice

loud kids in hallways

gave our kids a spare room to hang out in on saturday night

breakfast and coffee was delicious

wished the bowling alley and mini golf were actually functional

nice facilities like gym and swimming pool. nice environment.

room service food was really bad

clean, immaculate room service

so smaller room, can not adjust bath water, unstable wifi, and some cleaning staffs no responses

i had to reconnect the wifi every once in a while, otherwise everything was great.

morning twh restuarant didn't open until 10am so we had to find another location for breakfast - front staff recommended across the street and it was very good

we discovered the restaurant in the basement for our included breakfast, and wished we had discovered in sooner rather than going out for dinner the previous

room clean amazing wifi

the location was also great to visit both kitchener and waterloo, and it was a good base to visit the surrounding area, including niagara

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

difficult to get any response to allowing late check out and additional key fob

the kitchen has everything you need to prepare meals

hangers in closets, a regular coffee maker, larger variety of kitchen utensils, grab bars in the bath tub so old folks can get out, and a non slip bath mat

new and in good working condition, beds were super comfortable with different choices of pillows, breakfast had many good choices for being included in price

the breakfast could have more varieties.

the pool is good to unfortunately it wasn't warm/hot enough to enjoy but it was tolerable

the swimming pool was too small but the gym was good

breakfast was great, lots of options

very comfortable spacious room spotlessly clean great breakfast

pool not open, but it is because of covid rules...

pool is a little small

we didn't use the pool, but it looked inviting and the gym area had natural lighting and was sufficient for a quick

that being said, the pool looked like it would have been nice and the exercise equipment looked decent

wifi never worked for us

loved the underground parking, fitness center, service, size of room!

there are kids running around when it's weekend days and nights.

was no wifi nor internet for the 24 hours i was there

wifi did not work

i will always remember her kindness and willingness the staff excellent no free breakfast

breakfast selection i have ever seen in a hotel

was a clean and nice sized room with a microwave, bar fridge and a little coffee maker

with couch and chair, and big tv above the fireplace bistro on site exceeded our expectations for breakfast and dinner - menu, service, quality and variety of food location was perfect as we

everything! the location, the staff, the breakfast, and our suite was amazing.

we enjoyed the pool

the portion covering the pull bar screws was dangling and thus the bar is loose from wall rot

i also took advantage of their exercise room and pool, so definitely got my monies worth

- room was good size, when you have kids and put them to bed you can go into the other room and allow them to sleep and not disturb

size of the room was perfect for our two young kids compared to typical hotel rooms

normal convince stores in walking distance from hotel, pool wasn't open or gym due to covid

was designed like a little apartment with separate sitting area and kitchen

breakfast was busy with hockey kids

the pool was clean and warm and the breakfast was great (with a little mini-golf for the kids while you sip your coffee)

last day we use the pool and we’re able to do a late check out without extra charge

breakfast is worth getting up for

breakfast was great and the staff was very friendly.

cleanliness and breakfast

goes to the kitchen area, wipes down the counters

in gym was old and seat didn’t move up and down

parking was limited due to the high number of attendees and multiple parking spots needed for one

there were rusty pipes and unclean rugs in the hallway. i had no room for parking near my room.

motels are my first choice when staying with young kids.

real, coffee, juice, pancake, boiled eggs & toast)

the breakfast was also excellent and the location was convenient

the entrance and extra parking for visitors was a bit confusing

free parking available on site

the laundry room was clean and functioned very well

parking was simple

limited parking spaces