pool area was wonderful

room service was not at the proper time for us, but it didn't bring us a lot of discomfort

had 4 different devices to test it with) despite promises to give us a

it's well located in the centre of kitchener/waterloo

also the connectivity bar didn t allow our tv to display our computer

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i thought there literally was a

clean , modern, kitchen was great.to have as well as laundry .

kitchener was having a cold spell while we were there, and the heat to the building wasn't on yet

because it was an apartment it had a kitchen so you could make meals

difficult to get any response to allowing late check out and additional key fob

breakfast on 2nd floor was very good

very friendly staff and beautiful rooms and good breakfast

superb breakfast

including 2 bonus glasses of champagne after our out of this world dinner at twh social bar i bistro

nice gym

room service was odd

could have some music in the gym

not exit pool door broken

room service breakfast was not great for the price, had buffet last time and it was excellent

wish we had robes in the room so if we wanted to use the pool or hot tub we could use those rather than a towel

the breakfast area was jammed with people in the morning and not a great selection.

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was closed and again wasnt made aware until after i needed the service

fitness room could have been larger with a bit more equipment

we had 1 breakfast and it was excellent.

breakfast wasnt good, closed fitness room and non-existent sauna and hot tub

min away from so many places in kitchener parking was not bad as well pool was also good

the ev charging stations were important for us

it was hel bad experience with 2 kids

the bar closed early

room service are too early to clean rooms and paid breakfast.

would ve been nice to have a small games room with a pool table, shuffleboard etc

at least, i was never able to get through the the kitchen staff

i was hoping for a late check out, but understood why not

free wifi, friendly staff starbucks

the pool was amazing, the bed was so comfortable and the room was beautiful

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

was a clean and nice sized room with a microwave, bar fridge and a little coffee maker

bar was over priced and drinks were not made right

told the front and got free breakfast

the portion covering the pull bar screws was dangling and thus the bar is loose from wall rot

coffee bar available through the day

an infant and a six-year-old and my wife is has strict diet requirements since the delivery, so a kitchen sink, microwave and a large fridge are gold for me since i am cleaning bottles and mixing

rooms are very spacious and comfortable with a nice little kitchen

i also took advantage of their exercise room and pool, so definitely got my monies worth

in, the room was comfy, and the bathroom was spacious, and i discovered that there is a guest laundry on the second floor

there was a half hour wait for the laundry

free continental breakfast was the best that we’ve had at any private or chain hotel which included breakfast

and the breakfast coffee taste good

laundry machines didn't work properly

the gym was really clean and up to date. breakfast at the restaurant was delicious.

the pool was miniature

the pool was way too cold for myself and my 2.5 yr old.

my granddaughters were very happy, especially with the pool.

pool

free parking

parking right out the front and good location

i spoke to the kids and told them to stop

coffee at the breakfast bar was not good

was very poor for the price charged very noisy young kids running up and down the halls after 9pm including the floor above us hockey bags strewn on

had laundry coin operated

staff were helpful, needed early check in and they helped with no problems

staff were wonderful the continental breakfast was a bonus and also the staff was very accommodating when we were exausted from flying

pool had debris it it and could have been cleaner.

at least wash the bed linens with laundry soap

location, good included breakfast, free parking, free wifi, fridge, microwave, tv

parking lot is in need of line painting and a clean up.

ny channels), friendly

the parking lot needs to be repaved

it was clean & pleasant! ample parking!!

the kitchen had everything we needed for a small meal

you have a fully equipped kitchen

no furniture on the balcony. limited utensils in the kitchen. would have liked bar onsite

well supplied kitchen with oven

but a lady that worked on the front desk for the condos (not the laundry rental rooms ) was wonderful with advise

friendly staff, cleanliness and early check in.

liked the free wifi

did not eat breakfast as we could not eat due to hospital appointment.

breakfast was good

bad wifi connection

the only thing that i would improve is the breakfast that had very limited choices

did not get a breakfast i went out to the riverside ark for the day

clean facility. breakfast was fair.

breakfast is worth getting up for

many options at breakfast were a pleasant surprise

breakfast was great and the staff was very friendly.

*free parking

parking area is a tight fit

amazing breakfast

pets are allowed in the hotel

parking is out back so you have to walk through the patio and the restaurant carrying your luggage

the parking was extremely convenient, the staff were very happy, friendly and helpful, and the room,

free parking available on site

clean room, good amenities, helpful staff, free parking

parking was simple

the laundry room was clean and functioned very well

the laundry facilities, though small (4 washers and 4 dryers) included very high-end machines that had

one of the waiter was not friendly for kids

the pool was clean and warm and the breakfast was great (with a little mini-golf for the kids while you sip your coffee)

if the pool were bigger it would have been nice, but it was heated so still enjoyable:)

easy access to guelph. great pool and putt golf to entertain the kids. good and varied breakfast