you have a fully equipped kitchen

but a lady that worked on the front desk for the condos (not the laundry rental rooms ) was wonderful with advise

the communication with mandy (the laundry rooms guest experience manager) was excellent, i received nine different emails prior to

very secure, close to wedding venue we were attending, but rooms, dishwasher/laundry onsite

loved having a full kitchen

location, good included breakfast, free parking, free wifi, fridge, microwave, tv

breakfast basic but just fine for our needs

breakfast consisted of 1 yogurt, 1 granola bar and 1 apple juice

and at 9 am one of your staff barged into my room with their key when it was locked from inside

the restaurant and bar adjacent to the hotel was very good

swimming pool was outdoors and refreshing as i did lane swimming

pool had debris it it and could have been cleaner.

the outdoor pool is wonderful.

very comfortable beds. staff was very polite,breakfast excellent.

beds were comfortable, having laundry facilities available meant i didn't have to take dirty clothes home, and free breakfast is

entrance to the parking lot has a lot of traffic

we did see though on the last day that there is a back entrance to the parking lot

could hear kids above us dragging a chair but overall a nice place to stay

parking right out the front and good location

free parking

we had access to the pool which was unexpected due to covid restrictions

the gym was really clean and up to date. breakfast at the restaurant was delicious.

my husband and son enjoyed the pool and i used the gym

the pool was way too cold for myself and my 2.5 yr old.

my granddaughters were very happy, especially with the pool.

the breakfast was really great

breakfast was excellent, staff were friendly, rooms were spacious and comfortable.

guest laundry was used by us as we were here longer

reported to be change the light ball , the mentenace took them 2days to showed up pluse got small gym, no swimming pool

anne who is in the breakfast area is a wonderful lady who greeted everyone with a smile

construction and entrances are changed. parking lot is inconvenient. dusty.

room service

the pool was amazing, the bed was so comfortable and the room was beautiful

bed was extremely comfortable, the staff were accommodating, the pool was fantastic

the parking lot was a bit messy

i could not have a shower because there was no safety bar in the shower and i don t think i ve ever seen a toilet that low

travel quite often for our 3 kids in sports and stay at radisson a lot of the time

uten free diet)

am handicped and there are no handicap units the barhtub is very high and it was difficult to get in snd out

starbucks breakfast was delicious and convenient

bed comfy and breakfast selection excellent.

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was closed and again wasnt made aware until after i needed the service

i didn't get to use the fitness facilities because of time, but those also looked decent

place was clean and quiet. good value for your money. breakfast included was a nice bonus

we had 1 breakfast and it was excellent.

& hot buffet style breakfast as well as they offer a dinner 3 days a week, kitchen staff ladies are great

pool nice for young family

after the kids went to their rooms, they left towels , chairs, and the golf clubs laying on the ground outside in a beautiful patio setting

plenty of amenities such as laundry, pool, convenience shop, breakfast and bonus snack evenings

the pool temperature was quite cold. kids refused to swim in it sadly.

giene)

vered over with cement) and the sauna did not seem to work

gym and bar

pool heater was not working so we couldn't go for a swim, otherwise everything was very nice

pool breakfast restaurant room staff late check out

wish the hotel provided room service

gym is advertised but unavailable due to renovations

no gym, no pool, no activities just an overpriced bedroom

morning twh restuarant didn't open until 10am so we had to find another location for breakfast - front staff recommended across the street and it was very good

we were also expecting room service for breakfast, as it says on the hotel amenities, however they did not have breakfast

location, parking and unit were all great for visiting kitchener comfortably.

the kitchen has everything you need to prepare meals

he was able to get me an early check in and assisted me with the check in process

difficult to get any response to allowing late check out and additional key fob

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i thought there literally was a

amazing breakfast

limited parking. we got lucky to get a spot in the back. otherwise i am happy with our stay.

stayed two nights- no check in for room service or replenished room amenities

was also fantastic and i was so excited that the continental breakfast was served in the library bar, which i had been dying to have a peek at

very poor selection at the complimentary breakfast. nothing nutritious.

many kids running around

wifi never worked for us

kids screaming and playing hockey outside of our room and running up and down the hallway

in the quality of room service breakfast, but when we mentioned this at checkout they took it off our bill, so

room service didn't record my room number correctly and i waited over an hour for my sons dinner

cleanliness and breakfast

gym had access to outdoor patio

eggs were drenched in butter. otherwise breakfast was okay.

breakfast was microwaved but it was free

breakfast was great and staff very helpful

parking was simple

at least there was lots of free parking across the street in the parking garage

the laundry room was clean and functioned very well

location is across the street from where i am working and parking is included in the rate, saving me $12 a day

free parking available on site

the room was clean and spacious. the free wifi, breakfast and parking was nice.

real, coffee, juice, pancake, boiled eggs & toast)

easy access. good parking. great location. close to lots of restaurants

good breakfast. smoke number of towels.

it also states in description there is a hot tub at the location when my kids asked the manager he said

breakfast was very good with variety of options, kids enjoyed a lot

ts of folks wondering when breakfast really is or what hours the pool is open) maybe a simple print out at the desk when you

kids running around the halls late at night screaming, and leaving the pool soaking wet making the

player kids and their family members kinda overran the place

professional atmosphere great complementary breakfast comfortable room lots of parking close to hwy 403 for those headed to toronto or london

breakfast was only open till 930 am on a sunday… should be later on weekends reasonable during

very comfortable rooms. kitchen was very useful. complimentary coffee was nice. :)

the room was beautiful, the water was hot, and breakfast was good .

happy for laundry facilities

to covid the kitchen was closed, but i was pleasantly surprised when i was provided a to go breakfast with a bagel, eggs, muffin and yogurt

loud kids in hallways

lots of people smoking so might now be good with small kids

with kids and breakfast included would have been nice

fridge with no bar, meaning kids had nothing to consume, haha

gave our kids a spare room to hang out in on saturday night

the swimming pool was too small but the gym was good

that we couldn't use pool but because of covid. kinda sucked.

everything was great, the pool, the breakfast, the parking, the comfort - all great!

about it i am sure once the covid 19 is done and have access to pool and fitness it will only get better thanks again for the amazing

pool, just wished the pool was a little bigger, we went for the little league tournament so that

the stay was friendly, great price for the room it was huge had almost a full kitchen in it

we didn't use the pool, but it looked inviting and the gym area had natural lighting and was sufficient for a quick workout

they have pool and gym which my son loved to go

pool is a little small

clean hotel , great breakfast, gym & pool

told the front and got free breakfast

bar was over priced and drinks were not made right

everything! the location, the staff, the breakfast, and our suite was amazing.

breakfast was good. our accomendations were great. staff was very friendly snd hepful.

with couch and chair, and big tv above the fireplace bistro on site exceeded our expectations for breakfast and dinner - menu, service, quality and variety of food location was perfect as we

people in a nearby room kept us awake at night and kids in a couple rooms near us woke us up early

the free super and breakfast were great and above expectations

breakfast and the room

size of the room was perfect for our two young kids compared to typical hotel rooms

breakfast buffet could be improved

restaurant and bar right off of lobby

no laundry service and price not including breakfast

there was a bit of noise from kids opening and closing doors and people allowing room doors to slam

clean, room we stayed has a kitchen, you could even make your own meal, swimming pool and hot tub is the best

rooms are clean and early check in

i woudl suggest a mini bar in the room as there is no room service.

gym and pool facilities were excellent and a pleasure to use

com forgot to register the free breakfast included with the hotel, so we had to revisit the front desk and await verification

microwave so you can't heat up out side foods, coffee and tea in room, iron, space, soaps, pool, gym, nice you added store as who wants to go out in the hood with freaks and killers doing drug on

the kids enjoyed using the safe

the gym and pool may have been good but i did not have the opportunity to use them

pool and work out facility. jamaican restaurants

the staff members were sitting at the end of a bar and didn't even bother to come over to our table, instead they just shouted across the room

only one granola bar and water bottle, on the desk for a room of guests. not very generous.

hotel bar was understaffed

wifi issues check in

very nice updated rooms. great staff and pool was amazing.

only complaint was the majority of parking was a little distant from the hotel

couldn't stay for breakfast but we did go for a swim in the pool which was lovely

restaurant was great, room service was quick