parking was a pain

the restaurant and bar adjacent to the hotel was very good

free healthy breakfast

breakfast hours! i wish if it was extended for an hour longer.

the hotel charged me a pet fee for my service animal

pet friendly the notice we received before arrival to say we were expected

breakfast was great dog occomodations are good

easy access to outdoors (ground floor) for pet owners

smoking smell from the hallway

positives include the room rate, and the fact the motel was pet-friendly, with many pets present

gym in the basement

was very poor for the price charged very noisy young kids running up and down the halls after 9pm including the

i spoke to the kids and told them to stop

we did see though on the last day that there is a back entrance to the parking lot

even langdon hall only has a pet fee of $30

many kids running in the hallways late at night

many kids and no breakfast included

they seemed caught off guard i was trying to order food, telling me the kitchen was too busy to answer and they

pool very small

3 nights: first change due to toilet flooding, second due to incessant ticking from ac unit and kids from a

lots of space, included amenities like washer, dryer, gym, patio.

the communication with mandy (the laundry rooms guest experience manager) was excellent, i received nine different

well-equipped kitchen and everything new in the apartment plus a very large balcony and a nice view, close to

more garbage bags, laundry detergent and dishwasher tabs, because of our longer stay

the kitchen had everything we needed for a small meal

wifi kept disconnecting and leaving service - it was very frustrating to use and i ended up just

loved the location ease to hwy rooms were spacious parking lot

bigger gym facility would have been nice, but i am glad there was an equipment room on premise

they gave us an early check in. the room was large and the breakfast was very good.

the lady in the breakfast kitchen was not friendly at all

had laundry facilities on site

our second day of our stay the wifi did not work

room service (or at least, i was never able to get through the the kitchen staff (phone just rang

location is good and availability of laundry

was great as we were visiting family who are located all around the kitchener/waterloo area

we had a night out away from the kids

am handicped and there are no handicap units the barhtub is very high and it was difficult to get in snd out

having the practically full kitchen amenity in our room was great for us as we were in town for a sporting

small gym

had to pay for breakfast

because of covid there were no spa pool

lots of pillows, beds so comfy. wifi very good, great breakfast

i would stay here again when in kitchener ontario

gym is small and breakfasr monotonous

wish there was shuttle service to kitchener airport.

big, clean room and friendly staff. tasty breakfast.

the bed was very comfortable and the bedding was spa like

downtown kitchener so feels safe, socially interactive, and familiar

the pool area is see through glass and men were stopping and watching the kids swim.

great location in downtown kitchener

beautiful, historic hotel in the center of kitchener

very friendly staff and beautiful rooms and good breakfast

room service but lots of places to go to in the area so it's worth getting out and walking around

no room service and pillows were horrible

the social bar was,great!

the laundry facilities were convenient, and while the pool was lovely, the water was a bit cool for my

breakfast very good

thor at the front desk 2- free breakfast, free dinner(monday, tuesday &wednesday) and free parking with good

if the pool were bigger it would have been nice, but it was heated so still enjoyable:)

the carpets were very clean and there was no musty or damp smell

very good kitchen

kitchener was having a cold spell while we were there, and the heat to the building wasn't on yet

clean , modern, kitchen was great.to have as well as laundry .

difficult to get any response to allowing late check out and additional key fob

the kitchen has everything you need to prepare meals

quiet. comfy bed. free wifi. close to hwy.

clean facility. breakfast was fair.

parking was around the exterior of the building

breakfast wasn't offered due to covid, i also had to check out early due to personal reasons

lots of parking and timmies near by

motels are my first choice when staying with young kids.

i didn t have the breakfast.

liked the free wifi

the wifi worked

good breakfast. smoke number of towels.

the pool had toys for the kids

(possibly paper towels from some kids that had been in there earlier) it looked like there could be a bit of

all hotels in kitchener-waterloo are slightly over-priced due to market conditions

great location in uptown waterloo. pool was fantastic! staff were very friendly.

my three kids were disappointed not to have a morning swim

beds were hard. wifi was weak. halls and rooms smelled like cigarettes

i also loved how the tv accessed all the streaming services and the wifi was really fast

the room was spacious and had a refrigerator. free parking. good wifi connection.

at least there was lots of free parking across the street in the parking garage

location is across the street from where i am working and parking is included in the rate, saving me $12 a day

the hot breakfast had eggs and sausage along with the usual variety of other items

there where no dishes or utensils in the kitchenette

breakfast in the morning was okay but the water for the tea wasn't hot at all

for the price, breakfast is good

breakfast was amazing and the room was very nice! definitely would stay there again!

the wifi is 'awesome' it actually

bar open, breakfast was not buffet

definitely want to come back when the pool and gym are available

room was huge, beds comfortable, wifi excellent, staff friendly

of parking, easy to get food delivered to

com it says no pets allowed but they are in fact pet friendly so for allergy purposes we would never book again

wifi was not so reliable

very spacious room. two televisions, and all the things a person would need in the kitchen.

coffee bar available through the day

had no heat in our room- they brought a heater also the kids that we there for a hockey tournament- running in

limited parking. we got lucky to get a spot in the back. otherwise i am happy with our stay.

i wish there was a fridge/mini bar in the room, but that's about it.

*free parking

bottle fill with fresh water , its cozy convinient and classic , love the fireplace in the breakfast room and

parking lot is tight, but still convenient.

clean- nice staff- had listed amenities- well kept- comfortable- safe and good breakfast- the should be the

breakfast was delicious, with lots of options and staff was quick to refill anything that had been

atmosphere, pool and hot tub were clean and perfect for kids

pool was very dirty with lots of sitting dirt at the bottom and big clumps of hair floating

my kids loved the pool

there was also a pool that my kids enjoyed swimming it

happy for laundry facilities

just extend or push forward the breakfast time by 2 hours as your hotel is too cozy to leave the bed early

swimming pool was crowded and kidds were very loud screaming .

the kitchen was gorgeous and the hot breakfast was excellent

that they charged $50 per night for my pet to stay with me in my room.

good value. clean, comfortable rooms. excellent dining and bar on-site. close to highway.

lower level room access from parking lot, tim horton next door ud83dude03

wifi is open, with a login page

the breakfast was very good and parking was good.

breakfast was great, lots of options

a pool and gym indoor on site was nice

the breakfast could have more varieties.

the process and why it was important to be conscious of the environmental impact of so much laundry

we got to enjoy the indoor pool, and they even had a gym

no hair dryer parking was very full

location, amenities breakfast friendly staff great rooms

it is really a pet-friendly place

parking lot was still under construction

the breakfast had a fantastic variety, from yogurts, fruits and cereals to hot sausage, bacon, eggs,

wifi never worked, people that stayed in room 3 and 4 were very noisy at 3 am nearly 430 they

wifi was very weak and was very difficult connect

no breakfast available. no room service.

bad bed... wifi didn't work very well

cheapest place in town. wifi. a place to sleep.

the electric fireplace didn't have flames.

staff are friendly and i seem security patrolling the parking lot & in lobby which was nice as well

clean, nice simpel and quite pool for us and the kids

exceeded my expectations, the room was very clean and comfortable, ideal for family with kids

sometimes disconnected from wifi, but was able to reconnect quick enough without being kicked from my online

price for food for room service

:) having a bar overlooking the street for appetizers and drinks and a starbucks downstairs was great

), gym and choices of restaurants

breakfast was excellent, services was excellent as well, courteous staff enjoyed the quality of

pool and hot tub. spacious room. business centre. excellent downtown location.

i liked nothing the sheet on the bed had stain the bed is no good no wifi the room was dusty

parking lot wan

bedbugs no water tv not working no wifi

additional cost for pet and booking included pet

nothing other than location which was close to coty centre. parking was available.

have to reboot the roomcast box to get it appear on screen and when you reboot it changes the wifi password so

the bar was nice, reasonable priced and we had friendly conversations with the staff.

wifi issues check in

onsite ev charger was a welcome feature, and worked well

we also loved that there was a kitchen with coffee maker fridge and sink