heated indoor pool, i will definitely be staying here again

love the patio and pool for kids

clean, good warm breakfast, comfortable bed

has been redone , breakfast was good .

would highly recommend exceptional value for the room, full kitchen is a bonus during covid

the entrance and extra parking for visitors was a bit confusing

free parking available on site

at least there was lots of free parking across the street in the parking garage

limited parking spaces

the parking was extremely convenient, the staff were very happy, friendly and helpful, and the room,

goes to the kitchen area, wipes down the counters

breakfast was great and lady in kitchen hostess very friendly

breakfast was microwaved but it was free

breakfast is worth getting up for

cleanliness and breakfast

the room was clean and spacious. the free wifi, breakfast and parking was nice.

it also states in description there is a hot tub at the location when my kids asked the manager he said

the only thing that i would improve is the breakfast that had very limited choices

liked the free wifi

the complimentary breakfast was delicious, with particularly tasty coffee and muffins

the pool was way too cold for myself and my 2.5 yr old.

my husband and son enjoyed the pool and i used the gym

staff friendly breakfast and available dinner, bar pool and gym location

the pool was miniature

pool very small

i spoke to the kids and told them to stop

restaurant with bar on-site.

the parking lot can be difficult depending on the direction you are coming from

i was not pleased that mini sticks were allowed and there were kids running around screaming and yelling

was very poor for the price charged very noisy young kids running up and down the halls after 9pm including the floor above us hockey bags strewn on

breakfast. the room space

breakfast was great dog occomodations are good

really good breakfast too

the outdoor pool is wonderful.

staff were helpful, needed early check in and they helped with no problems

grab and go breakfast was disappointing

breakfast was good very convenient

parking was not enough for number of rooms and limited to one side of facility

breakfast hours! i wish if it was extended for an hour longer.

loved grab-and-go breakfast and

you have a fully equipped kitchen

no furniture on the balcony. limited utensils in the kitchen. would have liked bar onsite

well supplied kitchen with oven

love the seperate bedroom, the closet, the kitchen area a laundry to catch up on some clean clothes mid trip

i have used the laundry rooms before and never had an issue, however this room was disappointing

aware of how that could have been; still lots of single use plastic being used in bathroom and kitchen

in, the room was comfy, and the bathroom was spacious, and i discovered that there is a guest laundry on the second floor

update areas of wear and tear. gym could use a standard exercise bike for my purposes.

the lady in the breakfast kitchen was not friendly at all

there was a half hour wait for the laundry

i ordered room service 3x but had to pick up from reception

the parking lot was a bit messy

free wifi, friendly staff starbucks

room service

loved the pool

and kids in hotel set off alarm in elevator and woke up my kids

breakfast and location off from hwy easy access

there was several sport teams there and the idiot kids were running up and down the halls

location not far from kitchen airport which was the reason i booked the hotel

there was several sport teams there and the idiot kids were running up and down the halls

not sound proof enough, too close to laundry room

place was clean and quiet. good value for your money. breakfast included was a nice bonus

hot tub was broken/ closed - limited hours for business centre / fitness room -patio door did not lock - carpet needed deep cleaning or replacement(although was

bed comfy and breakfast selection excellent.

breakfast was very good, we went down to the breakfast room for coffee because we could not work

there was just a mexican grill bar who suggested having their veggie wrap which can be made vegan but unsure if there would be any

the bed was nice and comfy, as well as the pool was amazing.

swimming pool. location near easy exit to highway 401.

gym is very dated

the gym and pool may have been good but i did not have the opportunity to use them

room service breakfast was not great for the price, had buffet last time and it was excellent

room service was odd

the pool is good, but they have taken out the spa

it has a bowling alley, mini golf and an arcade

had a lot of amenities - pool ,sauna, and hot tub

we were also expecting room service for breakfast, as it says on the hotel amenities, however they did not have breakfast

room service but lots of places to go to in the area so it's worth getting out and walking around

i would've used it for ordering breakfast and coffee in my room

would have liked to have breakfast room service but it didn’t start until 9:00 am

room clean amazing wifi

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i thought there literally was a

great communication from the laundry room management

hangers in closets, a regular coffee maker, larger variety of kitchen utensils, grab bars in the bath tub so old folks can get out, and a non slip bath mat

very good kitchen

new and well equipped modern suite in new high rise condo building in central kitchener location, on lrt line and short walk to downtown

loved the pool and fitness center

pool towels being stocked! nothing else

was no wifi nor internet for the 24 hours i was there

friendly staff, nice pool, lovely lobby

room service didn't record my room number correctly and i waited over an hour for my sons dinner

loved the facilities and the gym was awesome

bar was over priced and drinks were not made right

she apologized & gave us an extra late check out

breakfast good, eas included

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

with all the amenities,extremely friendly staff, good breakfast, and my granddaughter loved the pool

very clean. breakfast was wonderful with very inviting staff.

11, 9, 8 year olds who loved the pool

there is no bar for the evening in this hotel but they do recommend you go over the road to other hotels

wished that our kitchenette had an oven and not just a stove top

great location, staff very friendly, great breakfast in the morning.

breakfast was amazing!

didn't eat breakfast at the hotel but my husband was not pleased the first morning but said it was much better

the covid situation, breakfast was fine

was very grateful for the early check in.

good wifi

complimentary breakfast was adequate. kitchen area was clean.

change the breakfast menu at least few days.

plus: bacon, sausage included with breakfast

the only issue was the quality of the breakfast other than that was a great experience thank

exceeded my expectations, the room was very clean and comfortable, ideal for family with kids

amenities like gym, on site restaurant with excellent food

i liked how kids could even go into hot tub and was just clean and awesome

efficiency kitchen with keurig machine was just what we needed

we tried getting a drink from the bar at 8:30pm and it was closed

pets are allowed in the hotel

the breakfast was not included.

breakfast was great---a nice continental breakfast was all we needed.

stayed two nights- no check in for room service or replenished room amenities

wifi was very fast

i found a pill under my bed - luckily the kids did not see it.

we liked the pool and location

no breakfast everything was good

the room was a good size and the hotel offered everything i needed (e.g. a gym).

clean. convenient location. pool was wonderful.

breakfast ends early at 9.00

swimming pool with outside patio, very nice

kitchen has most of what you would need

the breakfast, the location, and spacious room

friendly staff and good breakfast

the room service follows the restaurant timings and are not available all the time

aircon, noisy fridge, curtains too small for window so let in light, bar shut at 10pm even tho posters advertising it as open till 11pm, housekeeping knocking on door

good location. room service was good as well as the meal.

there is no breakfast but the website has breakfast included

the accommodation from staff for late check out

make the gym facilities better

one of the reasons we chose this hotel was for laundry

decor was nice staff was prior and helpful at check in room service and bar until

had the audacity to tell us why we didn't use another room as we had booked 2 rooms, one for our kids and one for ourselves

it had a gym.

big room ..laundry... big and very comfortable bed ...very nice staff and professional .

perhaps the breakfast offerings.

breakfast was good.

at the breakfast were a bit off some days, but otherwise breakfast selection was great

clean room, nice staff and free breakfast!

gym was relatively small and treadmill a bit outdated.

wifi worked on and off

only complaint was the majority of parking was a little distant from the hotel

couldn't stay for breakfast but we did go for a swim in the pool which was lovely

my husband loved the coffee bar on floor 2