kids enjoy the pool the place was very nice s play area for the kids a big area where you can be running around

the pool is clean where my kids enjoyed it

bad water pressure, no refunds, difficult parking, cold water in the pool

ants in the room and dirty swimming pool

breakfast and staff service

the breakfast on the terrace was great and we had the pool to ourselves most of the time

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great pool too

breakfast and staff very good. attention very good

great view of lake, and the breakfast was fantastic

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

giant swimmingpool perfect both for swimmers and for little kids

of the hotel is unique, very clean, staff is very helfpul and professional, parking available for car, security at entrance gate of the hotel

the spa has great services and their massages are truly repairing

i enjoyed the room and the pool and gardens.

amazing place, fountains, garden, pool, comfortable rooms

the pool area, the pristine hacienda, the surroundings.

property was beautiful! staff was friendly. pool was great. 10/10

we enjoyed walks around the grounds and were able to take time to use the pool several times

they offered us the spa to change as they did not have the room ready

facilities are great, food is good (a little bit pricey) but the spa is excellent

gym and pool are good

beautiful swimming pool and jacuzzi

swimming pool, cleanless

awesome pool and jacuzzi

the property is clean it was good wifi connection

pool is the best part

the wifi also did not work at all only worked for about 5 min and would no longer work

location. pool was great.

breakfast was very good and the food was delicious

liked the garden and the location and the breakfast

the way they have the fountain and pool

rooms are clean and cosy. the breakfast is really good.

booked 2 exactly identical double rooms, one included breakfast, one didn't because 2 persons stayed in it

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

good wifi throughout

there is parking inside the hotel and the breakfast is quite good

amazing breakfast and gardens

and huge breakfast

and there is this pool with saltwater that was only gor us during the time we were there

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we did not use it

hotel is beautiful, there are pools, jacuzzi, sauna, gym, gardens

mexico is full of hotels with this type of concept - colonial style rooms, some gardens, pools, restaurant etc

the swimming pools were ideal for the kids and they meet lots of other kids

comfort, friendliness of staff, good kitchen, quiet place, nice pool with jacuzzi part

and to top it all off, a fantastic breakfast was included

parking is limited and a bit tight

excellent place in heart of town, very beautiful swimming pool

private parking

loved the swimming pool

need mosquito spray for any meals etc by the pool

i got a very nice massage while i was there and spent some time sitting by the pool

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so beautiful, amazing amazing amazing

breakfast was in front of a deep blue swimming pool surrounded by foliage

they respect also the late check out

the service was friendly and helpful and the room service was great

the parking space was small for a suv

i liked the gym

good buffet breakfast on weekends