kids enjoy the pool the place was very nice s play area for the kids a big area where you can be running around

pillows were like from 10 years ago they don't have hairdryer or iron the chairs for the pool are ripped and in

bed was not comfortable, also the air conditioning did not work and my car was hit in the parking lot

the pool was dirty and we couldn't use it

s3e that the owners haven't invested a penny in accomodations, repairs or anything at all, the parking is a

very noisy. difficult parking.

the parking is ok it's just weird due to the way the building is made.

ants in the room and dirty swimming pool

bad water pressure, no refunds, difficult parking, cold water in the pool

bad water pressure, no refunds, difficult parking, cold water in the pool

they have created a large lush tropical garden in the middle of a golf residential development

the pool is not heated

are 3 things i didn't like: the swimming pool is really cold so as the outdoor jacuzzi

the hotel is so nice, relaxing, meet with nature at the pool and chill music

pool is like a little oasis without any disturbing noises from traffic or constructions etc

very nice boutique hotel, beautiful pool and gardens

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

perhaps have more options in the restaurant menu and more service at the pool.

the pool area, the pristine hacienda, the surroundings.

main pool only opens friday through sunday

gardens, the pools and the staff in the pool bar (my daughter felt and they immediately brought us ice without

caps, even pieces of broken glass) - the property isn't really pe friendly, there are just some pet-friendly

excellent facility with a great pool area

breakfast and staff service

was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

giant swimmingpool perfect both for swimmers and for little kids

large gardens for walking, the pool area was stunning, and overall the well maintained charm of the property,

wifi does no reach the room we stayed in, no room service and there is no cold water running from

the pool is very well maintained and in an excellent position, with an infinity edge overlooking the

wifi does no reach the room we stayed in, no room service and there is no cold water running from the shower,

of swimming pool was to cold for me one night i couldn t sleep because the air conditioner of my neighbor

one additional suggestion: more wifi router as we were having difficulty to connect to wifi at some spots

breakfast and staff very good. attention very good

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great pool too

great view of lake, and the breakfast was fantastic

the pool is not nice, the rooms smell weird

they offered us the spa to change as they did not have the room ready

we enjoyed walks around the grounds and were able to take time to use the pool several times

great breakfast. room was great, as well. and enjoyed the grounds and pool.

spa is amazing

wifi signal is very poor, food is very good but little bit pricey

beautiful swimming pool and jacuzzi

the restaurant offers ok food but nothing memorable and we had to wait forever for room service

location. pool was great.

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

breakfast was very good and the food was delicious

wifi didn't really reach my room so well

the way they have the fountain and pool

included breakfast is awful : soggy chilaquiles and if you want an egg you have to pay extra

the wifi maybe wasn't the best in all areas, but this is really not that important at the end

the room service excellent

the inner gardens and swimming pool are great. the breakfast was really good.

wish i was able to take advantage of the pool and rec area but my friends say they enjoyed

clean and relaxing garden with nice pool

i think that place is like a weeding garden & pool w/rooms for family and friends, but it is not a hotel, even

good wifi throughout

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff

no food service apart from breakfast.

really wanted to swim but the pool was covered up

delicious breakfast, serene setting, wonderful owners and staff. and great massage.