amazing place, fountains, garden, pool, comfortable rooms

there could be more social activies for both adults and kids.

no activities for kids

parking lot was flooded the draining is deficient along the property the pool was cloudy the pool bar menu is

gardens, the pools and the staff in the pool bar (my daughter felt and they immediately brought us ice without

very nice boutique hotel, beautiful pool and gardens

pool is like a little oasis without any disturbing noises from traffic or constructions etc

the hotel is so nice, relaxing, meet with nature at the pool and chill music

perhaps have more options in the restaurant menu and more service at the pool.

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

are 3 things i didn't like: the swimming pool is really cold so as the outdoor jacuzzi

they have created a large lush tropical garden in the middle of a golf residential development

the pool is not heated

we enjoyed walks around the grounds and were able to take time to use the pool several times

the pool is not nice, the rooms smell weird

gym and pool are good

facilities are great, food is good (a little bit pricey) but the spa is excellent

wifi signal is very poor, food is very good but little bit pricey

spa is amazing

awesome pool and jacuzzi

they offered us the spa to change as they did not have the room ready

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

location. pool was great.

the property is clean it was good wifi connection

i think the wifi wasnt great, but it didnt really bother me

the way they have the fountain and pool

also the pool was nice, breakfast amazing and the room was very clean

breakfast was very good and the food was delicious

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

also, the staff is very kind, and the breakfast is delicious

really wanted to swim but the pool was covered up

amazing breakfast and gardens

delicious breakfast, serene setting, wonderful owners and staff. and great massage.

delicious breakfast is included

the water in the swimming pool was perfect

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

this is charming but requires youthful fitness

place, breakfast, hospitality.

the food, the room the wifi

pet friendly, we had our cat with us

all around/atmosphere & ambience including a pool set in a large garden

wifi signal was weak

garden and pool

we arrived and went straight to the pool area for an awesome cocktail

no kids menu for lunch and dinner

gardens in cuernavaca free valet parking totally worth staying here breakfast is excellent and well

the temperature in the pool, the food is excellent, amazing garden

they have 3 different pool areas, which provides a variety

spacious rooms, gorgeous property, good food at the restaurant, heated pool

and big room, beautiful garden and pool area

pool, staff excellent, good breakfast included

and pool with jacuzzi

they gave us only two breakfast and we were three persons.

their breakfast was delicious

i got a very nice massage while i was there and spent some time sitting by the pool

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

great pool and restaurant with very landscaping

need mosquito spray for any meals etc by the pool

loved the swimming pool

wifi was bad

nice bar - no bartender

wifi didn't reach my room

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

the hacienda's hotel is surely the best pool i've ever swam in

was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is

of the hotel is unique, very clean, staff is very helfpul and professional, parking available for car, security

the breakfast is also really good and all the services they offer (laundry, ironing, etc) are very useful

wifi service can improve a lot. is the only issue i see about this place.

the wifi worked fine in our room

wifi was only available in common areas and had all different passwords

i really like the pool area to relax

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic

the price for one thing, the location, the pool, the ambience

pool was a bir run down, with little space to sit

reliable wifi at all

nice garden, pool, free breakfast

staff, pool and bar

breakfast and the breakfast environment is really good

great service and room service from the restaurant

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no

room needs an additional lock because child could open the door anytime and jump in the pool

of all the wifi network did no t work at all

pool closes too early

great price, comfortable bed, quiet street, nice pool area

beds are very firm and were not comfortable for us, it needs some updates, and room service was not the best

have 2 swimming pools to choose and the waiters from the bar come often to ask if you want drinks

- there are an outdoor small play area for kids, nothing fancy but decent - there was not much breakfast menu

the parking space was small for a suv

pool was a bit dirty and not suitable for use

clean, comfortable,good location, friendly staff., secure parking.

very basic room no breakfast surrounding view from window.... rundown parking lot

the street was too noisy and pool was very small.

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the

the rooftop pool was nice

we expected the pool area to be cleaner and more upbeat

there was a pool bar and roof terrace which were both closed during our stay

the rooftop pool was lovely and the overall service was top notch

the waiters, room servirse and valet parking were very kind

lastly, the parking garage is not really that near to the main building and you have to walk uphill to reach

the arquitectura of the room was amazing! also enjoyed the rooftop plunge pool.

pool maintenance

free parking is provided

fancy refurbished building, some vibes to it. balcony. easy parking in front.