pillows were like from 10 years ago they don't have hairdryer or iron the chairs for the pool are ripped and in

bed was not comfortable, also the air conditioning did not work and my car was hit in the parking lot

the pool was dirty and we couldn't use it

s3e that the owners haven't invested a penny in accomodations, repairs or anything at all, the parking is a

very noisy. difficult parking.

the parking is ok it's just weird due to the way the building is made.

ants in the room and dirty swimming pool

bad water pressure, no refunds, difficult parking, cold water in the pool

bad water pressure, no refunds, difficult parking, cold water in the pool

kids enjoy the pool the place was very nice s play area for the kids a big area where you can be running around

wifi does no reach the room we stayed in, no room service and there is no cold water running from the shower,

the pool is very well maintained and in an excellent position, with an infinity edge overlooking the

of swimming pool was to cold for me one night i couldn t sleep because the air conditioner of my neighbor

wifi does no reach the room we stayed in, no room service and there is no cold water running from

breakfast and staff very good. attention very good

one additional suggestion: more wifi router as we were having difficulty to connect to wifi at some spots

great view of lake, and the breakfast was fantastic

the breakfast on the terrace was great and we had the pool to ourselves most of the time

the breakfast on the terrace was great and we had the pool to ourselves most of the time

breakfast and staff service

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

room service was reasonably quick

giant swimmingpool perfect both for swimmers and for little kids

the breakfast is also really good and all the services they offer (laundry, ironing, etc) are very useful

large gardens for walking, the pool area was stunning, and overall the well maintained charm of the property,

they have created a large lush tropical garden in the middle of a golf residential development

the pool is not heated

are 3 things i didn't like: the swimming pool is really cold so as the outdoor jacuzzi

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

perhaps have more options in the restaurant menu and more service at the pool.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

very nice boutique hotel, beautiful pool and gardens

the hotel is so nice, relaxing, meet with nature at the pool and chill music

gardens, the pools and the staff in the pool bar (my daughter felt and they immediately brought us ice without

ordered room service for breakfast, it came after 1

no activities for kids

excellent facility with a great pool area

the wifi didn't work in the bedrooms. the staff was polite but not so helpful

the pool is not nice, the rooms smell weird

we enjoyed walks around the grounds and were able to take time to use the pool several times

they offered us the spa to change as they did not have the room ready

great breakfast. room was great, as well. and enjoyed the grounds and pool.

spa is amazing

wifi signal is very poor, food is very good but little bit pricey

beautiful swimming pool and jacuzzi

the restaurant offers ok food but nothing memorable and we had to wait forever for room service

location. pool was great.

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

breakfast was very good and the food was delicious

wifi didn't really reach my room so well

the way they have the fountain and pool

included breakfast is awful : soggy chilaquiles and if you want an egg you have to pay extra

the wifi maybe wasn't the best in all areas, but this is really not that important at the end

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they

there is parking inside the hotel and the breakfast is quite good

staff (whom i can't thank enough for making us feel at home without being intrusive), the warm pool and lush

the breakfast included is not bad and since the place has on site parking it is very convenient to go there by

delicious breakfast, serene setting, wonderful owners and staff. and great massage.

the wifi coverage was very good on all levels

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

and the place in general but for me the most important thing was the wifi which was excellent

the water in the swimming pool was perfect

place, breakfast, hospitality.

pet friendly, we had our cat with us

the pool and gardens outside are maintained extremely well

wifi signal was weak

all around/atmosphere & ambience including a pool set in a large garden

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

and there is this pool with saltwater that was only gor us during the time we were there

hotel was fabulous, especially the gardens and secluded pool areas

pleaseeeee respect humans who chose not to have kids

don't get me wrong, i love kids but it was the only place in the whole

they have 3 different pool areas, which provides a variety

water in the room (not even a small bottle), restaurant closed by noon, no room service, no bar service, no

i think the parking lot should be a little bigger.

comfort, friendliness of staff, good kitchen, quiet place, nice pool with jacuzzi part

very green with a small pool and restaurant

the wifi network was down for a while

nice bar - no bartender

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

wifi didn't reach my room

wifi was bad

i got a very nice massage while i was there and spent some time sitting by the pool

need mosquito spray for any meals etc by the pool

great pool and restaurant with very landscaping

the building and location and pool.

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

nice garden, pool, free breakfast

free valet parking

good location near the old city. private free parking

large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

the superb little pool at the back of the

property, with very nice landscaping and pool area

we could pull the pool area in our room

wifi was only available in common areas and had all different passwords

hard as rock bed / filthy room / furniture in the bathroom / blood stains on sheets / no wifi

the wifi worked fine in our room