breakfast and staff service

the hacienda's hotel is surely the best pool i've ever swam in

giant swimmingpool perfect both for swimmers and for little kids

room service was reasonably quick

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

large gardens for walking, the pool area was stunning, and overall the well maintained charm of the property, buildings and guest

great pool too

great view of lake, and the breakfast was fantastic

breakfast and staff very good. attention very good

the breakfast on the terrace was great and we had the pool to ourselves most of the time

the breakfast on the terrace was great and we had the pool to ourselves most of the time

bad water pressure, no refunds, difficult parking, cold water in the pool

ants in the room and dirty swimming pool

the pool is clean where my kids enjoyed it

kids enjoy the pool the place was very nice s play area for the kids a big area where you can be running around

the spa has great services and their massages are truly repairing

i enjoyed the room and the pool and gardens.

amazing place, fountains, garden, pool, comfortable rooms

the pool area, the pristine hacienda, the surroundings.

property was beautiful! staff was friendly. pool was great. 10/10

we enjoyed walks around the grounds and were able to take time to use the pool several times

facilities are great, food is good (a little bit pricey) but the spa is excellent

gym and pool are good

beautiful swimming pool and jacuzzi

swimming pool, cleanless

awesome pool and jacuzzi

they offered us the spa to change as they did not have the room ready

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

really wanted to swim but the pool was covered up

the swimming pool on site was also available for use on request which is kind of strange

breakfast was excellent

also, the staff is very kind, and the breakfast is delicious

the property is clean it was good wifi connection

pool is the best part

the wifi also did not work at all only worked for about 5 min and would no longer work

location. pool was great.

also the pool was nice, breakfast amazing and the room was very clean

booked 2 exactly identical double rooms, one included breakfast, one didn't because 2 persons stayed in it

liked the garden and the location and the breakfast

the way they have the fountain and pool

also the pool was nice, breakfast amazing and the room was very clean

loved the swimming pool

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

the building and location and pool.

i got a very nice massage while i was there and spent some time sitting by the pool

need mosquito spray for any meals etc by the pool

beautiful grounds, excellent breakfast, comfortable rooms

their breakfast was delicious

and pool with jacuzzi

excellent place in heart of town, very beautiful swimming pool

private parking

breakfast included was fantastic and the wait staff was attentive and friendly

large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

good location near the old city. private free parking

the pool was dirty and covered with a tarp

i was able to get hot water from the bar downstairs

added bonus - made new friends by the pool

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

room needs an additional lock because child could open the door anytime and jump in the pool

great service and room service from the restaurant

pool closes too early

pleaseeeee respect humans who chose not to have kids

pool was cold, i´ve read that it was warm my toddler did not enjoy because of the temperature

the temperature in the pool, the food is excellent, amazing garden

no kids menu for lunch and dinner

the swimming pools were ideal for the kids and they meet lots of other kids