the pool is not nice, the rooms smell weird

they offered us the spa to change as they did not have the room ready

location. pool was great.

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

the property is clean it was good wifi connection

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

facilities are great, food is good (a little bit pricey) but the spa is excellent

the spa offers good massages and they offer yoga classes and ceremonies

great breakfast. room was great, as well. and enjoyed the grounds and pool.

wifi signal is very poor, food is very good but little bit pricey

room is in the parking lot

breakfast was good, room was clean.

breakfast was very good and the food was delicious

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

also the pool was nice, breakfast amazing and the room was very clean

we enjoyed walks around the grounds and were able to take time to use the pool several times

the swimming pool on site was also available for use on request which is kind of strange

and huge breakfast

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

good wifi throughout

the huevos rancheros for breakfast

with a drink at an open space, restaurant terrace, pool side, etc there is no restaurant, bar nor room service

don't get me wrong, i love kids but it was the only place in the whole

pleaseeeee respect humans who chose not to have kids

gardens in cuernavaca free valet parking totally worth staying here breakfast is excellent and well

mexico is full of hotels with this type of concept - colonial style rooms, some gardens, pools, restaurant etc

its kind of underwhelming considering the rate of the hotel - we book the room for 2 adults and 2 kids (5 and

the room was pretty good and the option of having netflix in the room was a plus for my kids specially

great price, comfortable bed, quiet street, nice pool area

español was not so good, everyone did so much to make me and my partner feel accomodated and the breakfast was

internet wifi connection

the water in the swimming pool was perfect

the food, the room the wifi

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

and the place in general but for me the most important thing was the wifi which was excellent

the stairs to our room were muddy and very dirty, and so was the area around the pool (the pool water was also

property, with very nice landscaping and pool area

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic

i really like the pool area to relax

hotel is very centrally located. swimming pool and very pleasant grounds. clean.

the wifi worked fine in our room

wifi signal was weak

they didn t have spa facilities

pet friendly, we had our cat with us

we arrived and went straight to the pool area for an awesome cocktail

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

they gave us only two breakfast and we were three persons.

their breakfast was delicious

amenities, no bottled water in the room (not even a small bottle), restaurant closed by noon, no room service,

beautiful grounds, excellent breakfast, comfortable rooms

location - at the very centre, the place - the old colonial building, decor, inner parking

i got a very nice massage while i was there and spent some time sitting by the pool

need mosquito spray for any meals etc by the pool

great pool and restaurant with very landscaping

the building and location and pool.

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

nice garden, pool, free breakfast

free valet parking

good location near the old city. private free parking

large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

the superb little pool at the back of the

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

wifi didn't reach my room

nice bar - no bartender

wifi was bad

the pool is small in order the number of romos

we could not make phone calls out, the lobby had to handle this for us, the parking lot was not in the hotel

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no

pool closes too early

great service and room service from the restaurant

very basic room no breakfast surrounding view from window.... rundown parking lot

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the

wifi only worked outside of the room(s).

parking was very convenient

clean, comfortable,good location, friendly staff., secure parking.

pool maintenance

lastly, the parking garage is not really that near to the main building and you have to walk uphill to reach

pool on roof small but lovely

nice clean room with a balcony, plus a great little rooftop terrace with plunge pool

fancy refurbished building, some vibes to it. balcony. easy parking in front.

seats at restaurant and pool most uncomfortable i ve ever experienced

there was a pool bar and roof terrace which were both closed during our stay

we also ordered room service which was very good as well

the rooftop pool was nice

nice swimming pool and roof top but hotel is in downtown (not a good neighborhood)

i will recommend to work on the wifi, but other than that service was excellent

garden and the spa are great

nice gardens, nice breakfast, and the swimming pool is great

and wifi doesn't work

there are two swimming pools, and the best part is that if you take a massage in the spa, you can swim all day

pool closes too soon, and if friends or family comes to spend the day with guests in the pool, the

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded

hotel garden and pool are very beautiful and relaxing

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed

if i wanted something, i had to go up to the bar or restaurant every time

hotel garden and pool are very beautiful and relaxing

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

but no area to take the dog for a walk or any grassy area for the dog to do his thing, all parking concrete and

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was

on another morning, we were unable to have (the included) breakfast because the dining area was reserved for

remember is that the room was big with a big bathroom, also it had a pool, food services and parking with someone

good little restaurant in the hotel courtyard and good wifi

your car is not safe in this hotel because the parking is outside on the literal street and it is not a very

wifi was awful

they advertise a spa that doesnt exist

the pool can be improved.

the pool area. warm and kindly staff. the bathroom is so nice.

is no space enough for parking cars when the hotel is full

so private; we enjoyed the pool and private yard in the afternoon

the pool was clean and the chocolate strawberries and wine were exceptional

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

jaquzzi was not working but the pool was great.

the gym is really not a gym but a bunch of old equipment thrown in a dark room

parking lot was flooded the draining is deficient along the property the pool was cloudy the pool bar menu is

just swimming pool and spa

the spa has great services and their massages are truly repairing

there could be more social activies for both adults and kids.

it has a restaurant, a pool, a small gym, bar and one shared living room

low wifi signal kind of expensive

it has a restaurant, a pool, a small gym, bar and one shared living room

it has a restaurant, a pool, a small gym, bar and one shared living room

the pool had a lot of dust but it was due to a the windy time in