that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken care

the gym and pool were excellent

, the construction all around niagara region was determined to be the cause of a disruption in wifi service

men in the pool swimming laps so there was no room for the kids to play

laid more for included breakfast 1 was 2 adult and 2 kids

it was located very close to main park in thorold

the room was clean and they gave us early check in

spa staff conceiige

larger room service menu.

lovely resort with beautiful pool and great gym facilities

i found the room service way over priced especially breakfast.

the gym was huge

it was nice to have 2 separate bedrooms and there was a laundry facility available on site

it’s expensive for not having breakfast or coffee or a lounge or a pool or patio

24 hour front desk, laundry facility and canteen were all good as well

large rooms good a/c, laundry in building, staff pleasant and helpful

fourth, the laundry room were completely inoperable even when one had deposited enough funds to run a load of

the pool was very nice, with nice big windows that made you feel like you were outside

in this situation, kids experience matter after being at home for months

pool was opened as long as reserved the pool in advanced

the laundry, gym, and swimming pool were very clean and easy to use

very clean, comfortable room, great customer service, good breakfast. reasonable pet fee.

breakfast was better then expected

room was a very good bang for the buck with all toiletries and full kitchen

there is also a lot of parking space, pool, patio seating, mini mini-golf area and a gym

decent breakfast included, indoor pool and gym was a plus

great facilities at the hotel (laundry/pool/gym

the pool and hot tub were great

spa and pool is basically a small room, no changing rooms, nothing special

nothing considering they are running with covid rules. (no bar or restaurant)

i hope you would change the spa water more often. the water doesn’t look clear.

and only complaint would be to have a larger snack and drink bar for guests or vending machines on each floor

gym is not worth mentioning

we did not swim in the pool because the chlorine smell was so strong

upon asking we were given it, although there is no room service and we had to go collect it from the front desk

no elevator,room service must improve,building is old needs renovation.no microwave in the room.

pool area way too cold, shower off area water feel very cold, never did get warm

breakfast

we really appreciate it breakfast has a lot of variety

clean facilities staff is very friendly love the spa bathtub and a great continental breakfast as they have a waffle

although i find extra 20 per day to be quite ridiculous considering it was 45 for the king size spa suite but i m just grateful my little family could be together with no issues

liked that we had spa bath in the room, and the staff member waived the early check in fee of

full kitchen with everything u need to prepare and serve meals

there was a complete kitchen

think keeping a stock of coins or a way to pay for laundry by card

ample parking available, easy access to property

beds were comfy, room was clean, pool was clean, generous parking space

continental breakfast is included and there is a quite a bit in there

there was no ice available and the breakfast was lame but i don't really care about breakfast so i didn't care, basically it was

kids were in room #113 and ac was working very well there

and friendly staff, very polite and understandable i enjoyed the pool and the rooms where clean i’ll be here my next vacation

very family friendly, great for families with small kids, not overly restrictive for young kids.

kitchenette room with lots of space

stay with family,lots of upgrades wifi, smart tv, u can't expect anything better with this price

convenient laundry room available for guests

we enjoyed stay at the hotel . specially spa bah. staff is so nice

the price the best hotel ever, delicious breakfast , very clean rooms

last call at sports bar on a saturday night was 11pm. no late night menu or room service.

room service food is terrible

i liked the location. ialso liked the swimming pool and gym

pool staff were friendly

pool area and the gym are nice

good water pressure in the shower, good wifi, functioning fridge and microwave, adequate heat

staff and all basic stuff was available in a clean room and the parking spot just in front of our room, can't ask for more for the money

the pool is under construction

there is a free parking continental breakfast and a lots of smiles from

wifi poor, need more options for breakfast

size of pool

pool was not open which we were counting on but that's life sometimes

the pool is not working and there’s no coffee shop

i was my kids plus the room smell like smoke disgusting

pool had been filled in

clean quiet comfortable very friendly staff family friendly very affordable we got an early check in very easily

very much recommended for family with kids

room had a nice spa tub.

kids running up and down hallway all hours of the night

the breakfast was a bonus for my kids

liked everything about he property except the pool wasn’t heated as it says everywhere but it was +30 outside so it didn’t really matter

distance to the falls and the activities ( about 15 minutes with crosswalks and kids), nice pool with an actual deep area, comfy beds, hot water and good pressure in the showers, quiet room

motel got evrything you need for your confort, nice rooms, confortable beds, clean pool, microwave fridge , and on top you dont even need a car you can walk to the falls in 5min

the daughter allowed us a late check out at no additional cost and the father (shakie) let us park in the lot after checkout

clean room nice pool friendly staff

breakfast was great for the price

the breakfast muffins and pancakes were very good

nice very updated (all the furniture and appliances literally seemed brand new), decent free breakfast with yogurt, fruit, pancakes, cereals, muffins, milk and more

need to pay for parking. continental breakfast is not that great!

under renovation, but not mad about it. no pool.

decorated and had a fully decked out kitchen with utensils and seasoning and even olive oil

the size of the living space and rooms. the kitchen amenities.

full kitchen and king size bed are super comfortable

nice quiet area, big room modern kitchen bathroom clean…

we stayed in a king size loft and it was so tastefully decorated with high ceilings full kitchen and massive bathroom

amenities in hotel, no wifi, no phne in room, no room service can be called as no phne there, room quality equal to 1 star hotel

to the action and room service was nice was fairly quiet minus a few horns from alarms on

pretty dirty room with no room service provided.

there was supposed to be a pool according to the pictures i think

a pool would have been. nice. no outlet in bathroom for hair dryer

the pool was right outside our door and perfect size for the kids

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to the noise

room was updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but looked

to get ice you had to go upstairs to laundry room

easy to find, close to everything, nice pool and moderately clean room.

breakfast was good but very crowded every day

you have kids, this is your best hotel for you with the free break fast, and quiet area and close

upsetting is that when i booked it clearly stated breakfast and parking included in price

the gym was great for walking to get steps in when it was pouring outside

the bed was comfy. food nice and clean. the hotel was quiet with a lovely indoor pool.

single woman alone,or casino visitthe security is not good,could not sleep well,sign under security cameras

wifi is too slow.

and very close to the centre and niagara falls and casino

it quickly apart from that like i said you're paying for location if you need maid service and room service and extravagant amenities go shell out 200 plus a night at the marriott located right

the wifi was horrible.

i specifically called if we they could accomodate us for an early check in this was about 1230

i used the very small gym this time which was great

pool was empty which was great. awesome location to the hill. definitely recommend.

only negative that i experienced were the plastic chairs around the pool area

room smelt like a boys gym locker

being surrounded by restos, casino, and a few minutes walk to clifton hill and the world wonder niagara falls

quaint little motel that was a great location for the casino and good for the money!

didn’t bother using the spa tub for mainly that reason

quiet, affordable, pet friendly, great location, cozy, jacuzzi tub was amazing pool was clean and taken care of

i liked that the property had a pool and a room with a jacuzzi tub

the pool, gym, location etc.

bedding was the best! outdoor pool really warm and clean. gym good. view, excellent

outside pool was not opened yet

room next door to noisy family, expensive, tv didn t work properly. gym was very poor quality.

like the location to the falls and casino

distance to everything including casinos

rooms are clean, pool is clean, staff is always friendly. close to restaurants.

beds were as stiff as gym mats on a floor

pool area was great for the kids

laundry didn't take quarters as marked, had to purchase loonies.

helping with every request as early check in and storage our bags after check out

friendly staff, praat who was at the breakfast area was extremely kind and helpful.

friendly staff great breakfast clean rooms

love having access to the pool and being able to walk everywhere we like to go

us to do early check in

we were there in a day when the kitchen is closed but i heard the food is wonderful

friendly staff, hospitality kitchen

own vintage touches from 1970's movie posters, to 1950's armchairs or 1960's teak wall units and bar carts

large private balcony was perfect for relaxing with good beer or glass of wine after a round of golf or a day of biking

the room was very clean and the kitchen stuff in pantry was also very useful

it was very close to the niagara falls, you could walk through the casino/mall to see it

clean modern. next to casino

pool and hot tub could use freshen up, pool shower not working

the pool area was nice

check in polite staff facility very clean i loved the aroma in the facility i enjoyed the clean gym while i stayed my grandkids enjoyed the pool nice access to other amenities on the property

has a basic gym and a pool, offers small breakfast (boiled and scrambled eggs,, sausages, porrage from the

the breakfast was outstanding

our truck was broken into and had everything stolen from gift cards to laundry

comfortable beds..awesome breakfast. great staff and they have indoor pool also.

also, the gym isn’t the greatest

window door providing daylight and access to private parking lot with chairs many restaurants next to the

rking lot side) was unlocked, the lock was taped with a scotch tape, so anybody could enter the

friendly staff and delicious breakfast.

wifi was down for a whole day shopping carts in parking lot door access on side of building didn't

tv not working nor did wifi. no help from anyone

$15.00 a day to park your car ridiculous. we parked at the casino for free.

negative about the place was we didn't get out for a swim due to the pool being very unclean

the pool was a hit as well as the walk to and from the falls

location and proximity to the casino and area was excellent

the pool had closed already

they don’t have laundry carts

in breakfast area were abrupt and rude to people, not just us

good location,value for money and superb pool, breakfast was great.

i feel bad for the workers, they are forced to carry the laundry up and down stairs to their carts

the rooms were old, hotel had a smell to it, and no laundry rooms.