absolutely beautiful room and the breakfast was beyond exquisite.

jessica is a wonderful hostess and the eggs benedict for breakfast is a favorite

enjoyed sitting on the front porch in the evening and breakfast on the patio

coffee and water available all the time, exceptional location and a delicious breakfast

nice breakfast, we had lunch on their terrace overlooking the lake prior to checking in

bonus, breakfast included in the very reasonable price and a couple of very affordable pub style eating

lots of parking and nice and clean

especially for really young kids/couples

location was great, we had a spa room and that was great as well

comfy and clean. good bar / grill next door

would be nice to offer a shuttle.

wifi was very weak- it was annoying

restaurant staff were excellent and the shuttle was very accommodating

no need to call a cab, the friendly staff will even shuttle you there rain or shine

no shuttle into town, but other than that, nothing!

wonderful personal touches: delonghi espresso machine, mini bar options, macaroons as birthday gift

the room was very clean and the kitchen stuff in pantry was also very useful

own vintage touches from 1970's movie posters, to 1950's armchairs or 1960's teak wall units and bar carts

we were there in a day when the kitchen is closed but i heard the food is wonderful

access was also provided to a microwave, a small mini fridge and pantry with a limited number of kitchen supples

they should have better signs to the pool area

alisa on reception have us some great ideas for places to visit and larry in the bar was a font of knowledge about the area, vineyards to

they can remove the spa and jacuzzi tub. it took up space and kind of weird.

the staff was super friendly the rooms were awesome and the pool area and patio was beautiful

swimming pool and gym

we liked the gym facility and the pool. easy access and clean.

the laundry, gym, and swimming pool were very clean and easy to use

i wish i had checked out the gym and pool earlier

the laundry, gym, and swimming pool were very clean and easy to use

pool and gym available

the rocks glasses in our kitchen cupboards were filthy, literally had a film and sticky stuff on them, but we used different

staff from sign in staff, kitchen, supper night get to gather, and cleaning gal

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

it was heaven having a guest laundry on site as well as a kettle in the room for making tea

pool opended t 6:30pm and filled up pretty quickly with kids, but it is what it is

if you have a indoor pool it will be great

it was nice to have 2 separate bedrooms and there was a laundry facility available on site

it’s expensive for not having breakfast or coffee or a lounge or a pool or patio

no pool or fitness facilities

fourth, the laundry room were completely inoperable even when one had deposited enough funds to run a load of

we used the spa for services, the sauna, and dined at both restaurants for lunch and then breakfast the next

play bar food was great and sports club access great

clean, friendly staff, fast responsive room service

gym facilities were top notch.

kids camp at the club meant that there was a group of kids in the pool when we wanted to swim,

the breakfast was really good & so much to keep you full

they accepted early check in easily

the breakfast very good and the host most welcoming and friendly

our hosts, the atmosphere, the breakfast, the comfortable bed, all good.

the breakfast was a lovely touch and we were able to walk easily to the downtown area as well as the go

it was located very close to main park in thorold

the room was clean and they gave us early check in

the also serve hot breakfast buffet style

has a basic gym and a pool, offers small breakfast (boiled and scrambled eggs, sausages, porridge from the

pool for everyone as well

staff were very friendly, greeted us at the desk, in the hallway, breakfast - we felt very welcome

loved everything but found the pool a bit too cold and the hot tub a bit too hot.

clean quiet comfortable very friendly staff family friendly very affordable we got an early check in very easily

everything worked nicely, the spa tub, the shower, all of the lights

kids running up and down hallway all hours of the night

excellent ..breakfast items . we love it...

location is good, affordable, free parking onsite is available and continental breakfast.

free breakfast., and receptionist is very friendly.

pool hours

nice pool, wifi and coffee pot in room

continental breakfast was a bonus and saved us money

was clean lovely breakfast person at front desk was very good and the cleaning staff was very

with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

was small for kids only

parking is included with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

the pool was very clean and not too cold at all

early check in, room upgrade for free, unexpected room quality

friendly, helpful staff. loved the pool.

it was clean staff was very helpful it have a gym only need better machines.

there aren’t critical stuff in the gym such as a bench and a small machine for chest or arms

2 out of the 4 machines in the gym are broken

clean , well stocked, with all kitchen supplies, all dishes, pots snd pans, they had oil, salt and pepper

clean, spacious room, well-equipped mini kitchen.

the size of the living space and rooms. the kitchen amenities.

we stayed in a king size loft and it was so tastefully decorated with high ceilings full kitchen and massive bathroom

it is great if the reminder email explains what the cutlery and kitchen equipment are included

it was close to the casino we were going to.

i also enjoyed that it was located rather close to many restaurants and the casino and the falls

and for a last minute thing very affordable considering niagara falls was a 5 minute walk and the casino was maybe 10 minute walk

centrally located to the falls, casino and attractions.

close to casino

good clean room, nice personable owner. large spa tub. close to downtown

spa tub was amazing after all that walking

the room had a spa bath, and of course, we went full bubble bath mode

distance to the falls and the activities ( about 15 minutes with crosswalks and kids), nice pool with an actual deep area, comfy beds, hot water and good pressure in the showers, quiet room

clean room nice pool friendly staff

location between both casinos and a quick walk in either direction had you in the thick of it

nice gym for adults

it also has connected indoor and outdoor pools which the kids enjoyed

it also has connected indoor and outdoor pools which the kids enjoyed

the gym is too small

all of the staff went above and beyond to help with an early check in and make the stay a pleasure to be there

liked the location, it was clean, tv channels we good, hot tub was great and pool, and the staff we friendly

swimming pool was small.

you have kids, this is your best hotel for you with the free break fast, and quiet area and close

location is great! breakfast is very good. nice variety of food and great coffee.

the wifi connection was great. it enhances the quality of my stay at the hotel.

spa tub had no heat control and the water got extremely hot

like the location to the falls and casino

they have free guest wifi, smart tv in each room, and an attentive and prompt front desk and room service when we needed

the pools, gym and sauna were great as well

pool had been filled in

the hotel needs some general renovation. the pool was closed.

pool closed

but they should know in advance that if we are 2 adults and 2 kids, we must need more towels, soap, shampoo, toilet paper, than if you're alone

the room was big enough for us (family with 2 small kids)

there was supposed to be a pool according to the pictures i think

pretty dirty room with no room service provided.

a pool would have been. nice. no outlet in bathroom for hair dryer

wifi didn t work at all

the wifi did not work..

the kids missed not having a pool but we were so busy that i don't even think we would have had time to

noise from other rooms, kids screaming.

i was sooooooo pissed bugs on the walls if you have kids be extra careful i have a baby so i had to buy ice because the fridge wasn’t working

the second day we were there we went out for lunch and expected room service to be completed but only our garbage can was emptied

our kids had to hear profanity and foul language

need to pay for parking. continental breakfast is not that great!

the pool had no water in it. the wi if didn't work and the outlet by the bed didn't work.

the breakfast muffins and pancakes were very good

breakfast was great for the price

the pool use would have been nice and a more up to date tv as i was stuck with an old

wifi was slow, room smelt like cigarette even in our non smoking room, would stay here again for

free parking and great wifi

room was very clean, pool was super, staff very friendly and accomodating

swimming pool was green and not in use but the owner was really kind and helpful and the breakfast was good

parking

i liked the location. ialso liked the swimming pool and gym

pool and staff was soo nice and hotels are soo clean with soo many different sizes of towels

last call at sports bar on a saturday night was 11pm. no late night menu or room service.

the cleanliness of the room and room service it's was wonderful.

location was good, beds are comfortable nice to have indoor and outdoor pool option, clean.