that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken

condition of our room s bathroom was poor (moldy grouts, paint peeling off the ceiling) bar closed on

, the construction all around niagara region was determined to be the cause of a disruption in wifi service

men in the pool swimming laps so there was no room for the kids to play

we travel we always book a room with kitchenette

the parking lot had been newly black-topped and shiny as a result

all rooms on 3 floors accessed by stairs, free on-site parking

lots of parking

wifi doesn t work on iphones

wifi was terrible.

staff were friendly there was on site laundry facilities

laundry on site

easy to find clean rooms clean pool great staff

perhaps a grab bar outside of the tub would have helped

wifi wasn't working

we got the room with the kitchen and were able to make our own food he has pots and dishes and very clean

parking near the ronin and the berakfast

it is just there is not a lot of rooms with the kitchen so we stayed at the same

i asked hotel staff if they had laundry facilities and pleasantly learned that they did they are coin operated

stayed in the family room which is larger than the standard room and included a kitchen

breakfast included

the pool closed early

kids running in hall at 1 am....

wifi did shut off and on a little too frequently - this is only thing that i feel could have been

breakfast

small, over priced, outdated beds, bad wifi

pool was great. price was excellent. friendly staff. free parking. close to everything

wifi was ok, big parking lot, staf was friendly,

location was very close to the area of niagara falls, and there was free parking

pool was nice

they did not do room service, they only changed towels

the breakfast was supplied free and there was a good choice of menus

it is one of the very few pet friendly hotels in the area

pet friendly

lots of parking and great location around lots of restaurants and grocery stores

parking. wifi. the friendliness of staff. no one bothered you.

pool was clean

location, staff, breakfast

giving us a room close to the laundry and turning the machine the whole night

we enjoyed stay at the hotel . specially spa bah. staff is so nice

this hotel is close to everything! it s so convenient. i love that it was pet friendly!

pool and staff was soo nice and hotels are soo clean with soo many different sizes of towels

room service took forever to come to our room and the temperature of the water on the shower

no hot spa at the pool

and no, that doesn't include room service or in-room

staff and all basic stuff was available in a clean room and the parking spot just in front of our room, can't

the rates are the best on lundy's lane, the rooms are clean, great tv and free wifi

there is a free parking continental breakfast and a lots of smiles from

room was very clean, pool was super, staff very friendly and accomodating

good water pressure in the shower, good wifi, functioning fridge and microwave, adequate heat

it s expensive for not having breakfast or coffee or a lounge or a pool or patio

pool

fourth, the laundry room were completely inoperable even when one had deposited enough funds to run a load of

it was nice to have 2 separate bedrooms and there was a laundry facility available on site

no wifi in room.

i loved how big and spacious the room was and the breakfast was good also

is no longer there so had some very dissapointed kids

parking should be clean and hygienic.

very clean and quiet. free parking and close to restaurants and shopping

i didn't try the breakfast yet

the pool/hot tub and sauna was great

we were there for kids tournament and would prefer a healthy discount for returning customers.

was perfect, my only one small complaint is that the tiny bar fridge in the luxurious room barely kept anything

instructions on fireplace needed

the pool was ok. not special. practical.

the highlander is quite, clean and within walking distance (even for us seniors) of the falls, casino and other

good location, free parking , early check in

the highlander is within walking distance of the casino and

room service

was good not too far from the major attractions and fallsview casino

the advertised pool was empty. their gazebo had a rolled up carpet and a dresser in it?!?

weak wifi

the pool was not working

no pool and the exterior could do with some fresh paint and stairs need some work

wifi, very quiet, free parking, bed was comfortable, fridge, microwave, roku tv, friendly staff,

the room was big enough for us (family with 2 small kids)

rooms were clean, free wifi, free parking

we appreciated the parking space and the kindness of the receptionist

i was my kids plus the room smell like smoke disgusting

free parking was super convenient just outside our rooms

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

this seemed like a popular place for families with kids

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

pool opended t 6:30pm and filled up pretty quickly with kids, but it is what it is

did not even look at pool so cannot judge

swimming pool

there is also laundry - which my friends used - and a well-equipped gym and salt-water pool, which unfortunately

unsupervised kids

was a very good breakfast for the price of the hotel

it’s all my kids wanted to do for spring break, stay in a hotel

enjoyed our stay with our little kids

the pool was wonderful

breakfast boxes were healthy options and good value especially if with kids

staff was great other than the slow young man in the front who had difficulty getting us a laundry bag and

access to the highway, the bed was very comfortable, staff were friendly and we could have our pet dog with us

laundry available for guests

was very large and had a lovely view of the downtown area (clifton hill, casino)

the staff was so nice and let us early check in.

the pool was smaaaaaaall

i loved that we had the spa tub in our room, it made the stay even better!

wifi is terrible as are the tv channels. they keep cutting out

no breakfast

some guests who don't read signs, no smoking in the pool area or patio..

close to falls timhortons casino and pub !! clean rooms and friendly staff !!

the breakfast room is small, but it is possible to have breakfast in the room

they didn't allow the kids in the pool after 10 pm, but themselves were swimming untill 11 pm

rooms were affordable, and one of the only pet friendly hotels in the area.

across from casino and only short walk to falls and attractions

pet friendly, safe, hot tub, friendly staff.

location is close to fallsview casino

prime location, pet friendly, clean, comfortable beds

walking distance to all attractions (clifton hill and casinos) etc as for the fair price by location

location, very nice modern room with big tv, excellent water pressure in the shower, free parking, complimentary

i loved that this is the only pet friendly place in niagara falls, we came with our cat and all the staff was

s close to bars just 5 min walk down to street easily do bar hopping and it s not far from casino less than

walking distance of the canadian horseshoe fall, and very close to the restaurants, shops and casinos of fallsview

and no elevator in the hotel, which was ok for me to walk up a flight of stairs but if you have kids or a bunch

poor wifi surrounding not clean not enough light

pool was empty, door rattled when people walked by, heard everthing around us

perfect location - right by the fallsview casino; lots of restaurants; the falls

the ac was working perfectly the staff were very friendly the parking was free (a big + ) honestly nothing

room was cleaned, swimming pool was great, stuff were very friendly. 100% recommended

location, free parking, pool, and affordability.

also got the spa room with the tub and the jets weren t working

great location, easy access with free parking

spa , pool , our room with view of city all excellent, did not use the arcade but it brought back

the wifi was very slow. snail slow. read a book instead.

i love that the there was a bar and arcade room in the lobby

one concern: the room was in tower b and we had to walk to the other tower to use the pool/gym/restaurant

not fault of the hotel because they send there laundry out to be

did not had breakfast at your location

free wifi

was a pool, however it was empty and my kids were a tad disappointed

great free breakfast

fast wifi connection

the breakfast was a bonus for my kids

big and comfort room. we got breakfast early in the morning (5:00 am)

breakfast was well stocked

clean quiet comfortable very friendly staff family friendly very affordable we got an early check in very easily

the wifi is strong enough to stream a movie

close proximity to everything in niagara falls, casino, clifton hill, and falls.

enterence to pool area that is not properly communicated

the pool area was used as a service corridor, where the staff walked through every minute with a laundry cart

wifi was hard to connect to and not good (next to non-exsistent) the elevator broke and there is

good location,value for money and superb pool, breakfast was great.

soap in the tub soap dispenser and could not get the wifi to connect using my room number and surname

improvements - the hot water tap for the sink leaked badly enough and in the shower the towel bar was hanging

close to casino and keg onsite

to the casino and lots of dining

wifi is not working / extra pay for the parking even though you are staying / elevator is not

except gym was closed spa was closed and pool is just a small pool with no deep end

friendly staff, the kids had a blast at the pool, it was very clean.

the tiny kitchen area with hot drinks maker(no kettle) quite poor really for an up class hotel

have swimming pool, nice restaurants near area and near the falls

pool breakfast.

the staff in the morning wasn t that good also it was expensive than others without swimming pool and the

roll, no pathtop certain, no fan toilet window is see through tv channels are very limited no room service air

wifi didn t work at all

a pool would have been. nice. no outlet in bathroom for hair dryer

dated and no pool

ideal for actually doing stuff in niagara falls without staying in a casino mall

free parking, free wifi with good signal

early check in, roman was awesome clean rooms would def go back

10 minutes the other direction and your at fallsview casino without having to walk the hill

the wifi connection was great, it is quiet there, we had a really good rest there, plenty of parking spaces

our kids had to hear profanity and foul language

clean beds and bathrooms. very close to the fallsview casino.

free wifi hardly worked during our stay. no coffee maker in the room

were five with young kids

& squeaky when moving around but good for the price point extra towels needed for jacuzzi tub, wifi password

everything. the room was very nice. top floor with a view. great staff. warm pool.

laundry in basement was useful and cheap.

the indoor pool was small but the kids loved swimming for a bit

you have kids, this is your best hotel for you with the free break fast, and quiet area and close

the wifi was on and off and weren't strong enough to be in connect.

wifi was strong and fast

tv doent have alot of channels and wifi is a bit slow but didn't really matter with all the things to do

secured parking on the property, saves you a few dollars

no laundry facility on site or close by

comfy beds, safe parking, walkable (6 blocks) to the main drag and all the things to do

very friendly staff, free parking, comfy beds.

wifi

location is away from the busy tourist area with a walled parking area in front of the motel rooms for increased

i had no clue there was wifi

there is free parking and wifi (a bit spotty)

was a tour of niagara falls highlights available for hotel guests, the hotel restaurant, and the spa tub in our

it could have had room service.

also having the jacuzzi spa tub in the room was just the icing on the cake

no room service. no microwave in the rooms

my husband said the bar was nice and the bartender was excellent

clean , well stocked, with all kitchen supplies, all dishes, pots snd pans, they had oil, salt and pepper

i didn't use the kitchen but it looked well equipped

wifi was hard to use especially to work the television

full kitchen and king size bed are super comfortable

wifi signal

it s our second time and we actually went to the pool and gym (facilities were great)

location and pool for the kids

fireplace in our room would not work.

too bad the fireplace was located far from sight range of the couch - more in sight from the tub and bed

location and pool for the kids

pool is so small, only eight at a time

room, air conditioning worked well, good location, pool is small but we had it to ourselves for over an hour

the location is perfect for visiting the falls casinos and everything around clifton hill

room was updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids,

the pool was right outside our door and perfect size for the kids

i really liked that it also had a mini kitchen with cabinets a microwave and a mini fridge a small eating area

early check in, room upgrade for free, unexpected room quality

free wifi, close to everything, has an open pool, and only a block from the top of the hill for when our

kitchen was a bit dark and we could hear our neighbors a bit noisy... but still a good deal!!!

gym was below average only a treadmill and a bike no weights.

enjoyed our stay here, the room was perfect with a fireplace and jacuzzi

nice pool, wifi and coffee pot in room

breakfast was disappointing

had fireplace and close to everything

love having access to the pool and being able to walk everywhere we like to go

a family of kids and adults, management shoud at least do something to make sure the room as kept clean

people would, server overshares about her personal life which is kind of weird and off putting, room service is

liked that i was accommodated a pet friendly room room was clean had a problem with wifi and they came right

the location was ideal and breakfast included was wonderful.

only one laundry room and only one ice machine working which were completely on the opposite side from our

noisey pool area

great breakfast / excellent location for our casino plans for the day

room service should be taught how to clean properly

broken elevator, ice machines and the spa has been broken for 3 or more years

amenities offered like the spa were broken the pool was small and the sauna was horrible

love the food, view, spa, pool, and easy access to the rainforest cafe, and fallsview indoor water park

the stay was nice , clean hotel and room service was nice.

if you have kids, there's an attached water park and arcade

there was only info about the casino and the the water park

be nice if there was laundry facilities, especially for after the pool(wash swimsuits and dry

big room and whirlpool bath were great. room was clean. pool and gym were a nice surprise.

gym wasn t well equipped

thankful for your inhouse laundry facilities

the pool and hot tub were awesome

gym could be better - there were no free weights. minimal equipment.

noise from the floor above and kids running in the hall and screaming

i like everything but i wish there was an outside pool.

) the breakfast is outstanding - only place i ve seen with mini waffles & two kinds of waffle batter

bed was comfortable, new tv, free wifi

clean, modern, gym