that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken

condition of our room s bathroom was poor (moldy grouts, paint peeling off the ceiling) bar closed on

, the construction all around niagara region was determined to be the cause of a disruption in wifi service

men in the pool swimming laps so there was no room for the kids to play

we travel we always book a room with kitchenette

the parking lot had been newly black-topped and shiny as a result

all rooms on 3 floors accessed by stairs, free on-site parking

lots of parking

wifi doesn t work on iphones

wifi was terrible.

staff were friendly there was on site laundry facilities

laundry on site

easy to find clean rooms clean pool great staff

perhaps a grab bar outside of the tub would have helped

wifi wasn't working

we got the room with the kitchen and were able to make our own food he has pots and dishes and very clean

parking near the ronin and the berakfast

it is just there is not a lot of rooms with the kitchen so we stayed at the same

i asked hotel staff if they had laundry facilities and pleasantly learned that they did they are coin operated

stayed in the family room which is larger than the standard room and included a kitchen

breakfast included

the pool closed early

kids running in hall at 1 am....

wifi did shut off and on a little too frequently - this is only thing that i feel could have been

breakfast

small, over priced, outdated beds, bad wifi

pool was great. price was excellent. friendly staff. free parking. close to everything

wifi was ok, big parking lot, staf was friendly,

location was very close to the area of niagara falls, and there was free parking

pool was nice

they did not do room service, they only changed towels

the breakfast was supplied free and there was a good choice of menus

it is one of the very few pet friendly hotels in the area

pet friendly

lots of parking and great location around lots of restaurants and grocery stores

parking. wifi. the friendliness of staff. no one bothered you.

pool was clean

location, staff, breakfast

giving us a room close to the laundry and turning the machine the whole night

we enjoyed stay at the hotel . specially spa bah. staff is so nice

this hotel is close to everything! it s so convenient. i love that it was pet friendly!

pool and staff was soo nice and hotels are soo clean with soo many different sizes of towels

room service took forever to come to our room and the temperature of the water on the shower

no hot spa at the pool

and no, that doesn't include room service or in-room

staff and all basic stuff was available in a clean room and the parking spot just in front of our room, can't

the rates are the best on lundy's lane, the rooms are clean, great tv and free wifi

there is a free parking continental breakfast and a lots of smiles from

room was very clean, pool was super, staff very friendly and accomodating

good water pressure in the shower, good wifi, functioning fridge and microwave, adequate heat

it s expensive for not having breakfast or coffee or a lounge or a pool or patio

pool

fourth, the laundry room were completely inoperable even when one had deposited enough funds to run a load of

it was nice to have 2 separate bedrooms and there was a laundry facility available on site

no wifi in room.

i loved how big and spacious the room was and the breakfast was good also

is no longer there so had some very dissapointed kids

parking should be clean and hygienic.

very clean and quiet. free parking and close to restaurants and shopping

i didn't try the breakfast yet

the pool/hot tub and sauna was great

we were there for kids tournament and would prefer a healthy discount for returning customers.

was perfect, my only one small complaint is that the tiny bar fridge in the luxurious room barely kept anything

instructions on fireplace needed

the pool was ok. not special. practical.

the highlander is quite, clean and within walking distance (even for us seniors) of the falls, casino and other

good location, free parking , early check in

the highlander is within walking distance of the casino and

room service

was good not too far from the major attractions and fallsview casino

the advertised pool was empty. their gazebo had a rolled up carpet and a dresser in it?!?

weak wifi

the pool was not working

no pool and the exterior could do with some fresh paint and stairs need some work

wifi, very quiet, free parking, bed was comfortable, fridge, microwave, roku tv, friendly staff,

the room was big enough for us (family with 2 small kids)

rooms were clean, free wifi, free parking

we appreciated the parking space and the kindness of the receptionist

i was my kids plus the room smell like smoke disgusting

free parking was super convenient just outside our rooms

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

this seemed like a popular place for families with kids

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

pool opended t 6:30pm and filled up pretty quickly with kids, but it is what it is

did not even look at pool so cannot judge

swimming pool

there is also laundry - which my friends used - and a well-equipped gym and salt-water pool, which unfortunately

unsupervised kids

was a very good breakfast for the price of the hotel

it’s all my kids wanted to do for spring break, stay in a hotel

enjoyed our stay with our little kids

the pool was wonderful

breakfast boxes were healthy options and good value especially if with kids

staff was great other than the slow young man in the front who had difficulty getting us a laundry bag and

access to the highway, the bed was very comfortable, staff were friendly and we could have our pet dog with us

laundry available for guests

was very large and had a lovely view of the downtown area (clifton hill, casino)

the staff was so nice and let us early check in.

the pool was smaaaaaaall

i loved that we had the spa tub in our room, it made the stay even better!

wifi is terrible as are the tv channels. they keep cutting out

no breakfast

some guests who don't read signs, no smoking in the pool area or patio..

close to falls timhortons casino and pub !! clean rooms and friendly staff !!

the breakfast room is small, but it is possible to have breakfast in the room

they didn't allow the kids in the pool after 10 pm, but themselves were swimming untill 11 pm

rooms were affordable, and one of the only pet friendly hotels in the area.

across from casino and only short walk to falls and attractions

pet friendly, safe, hot tub, friendly staff.

location is close to fallsview casino

prime location, pet friendly, clean, comfortable beds

walking distance to all attractions (clifton hill and casinos) etc as for the fair price by location

location, very nice modern room with big tv, excellent water pressure in the shower, free parking, complimentary

i loved that this is the only pet friendly place in niagara falls, we came with our cat and all the staff was

s close to bars just 5 min walk down to street easily do bar hopping and it s not far from casino less than

walking distance of the canadian horseshoe fall, and very close to the restaurants, shops and casinos of fallsview

and no elevator in the hotel, which was ok for me to walk up a flight of stairs but if you have kids or a bunch

poor wifi surrounding not clean not enough light

pool was empty, door rattled when people walked by, heard everthing around us

perfect location - right by the fallsview casino; lots of restaurants; the falls

i had booked a room with the heart shaped spa tub and forgot my bubble bath

the daughter allowed us a late check out at no additional cost and the father (shakie) let us park in the lot

liked everything about he property except the pool wasn’t heated as it says everywhere but it was +30 outside

spa bath after a long day of walking made it 100 percent worth it

the room had a spa bath, and of course, we went full bubble bath mode

one concern: the room was in tower b and we had to walk to the other tower to use the pool/gym/restaurant

early check in by one hour, can't tell if they charged for it or not, as emailed bill was so full

machine not working, laundry out of service, no complimentary breakfast or coffee, had to pay to park on the

access was blocked on tv, wifi was average, the room was extremely dry, parking was expensive relative to other

the pool/spa after a cold day outside, coming in and swimming and then using the hot tub was a treat

breakfast too early from 7:00 to 9:00 am

having to get out of the jacuzzi in order to start the jets. swimming pool was unavailable.

plus it came with a complimentary breakfast which was nice

expecting the breakfast would be more healthy (wishing to have whole food next time, eggs, bacon, sausage, etc

nice very updated (all the furniture and appliances literally seemed brand new), decent free breakfast with

i wish there were more options for breakfast except only waffles, cereal and bread.

location is good, affordable, free parking onsite is available and continental breakfast.

excellent ..breakfast items . we love it...

to adjust and a bit noisy what with niagara falls being a popular place for families with young kids

quite and comfortable especially with kids

elevator too slow, old and small no microwave no laundry room

was perfect: location, cleanliness, staff, breakfast, wifi, and view from our room

clean and comfortable hotel just off fallsview blvd, 5 minutes walk from casino niagara and a 15 minute 1

there is no pool smell in the breakfast room, those people must have a very sensitive sense of smell

the rooms in the other building. laundry smell and dampness. breakfast employees were rude.

it was very close to the niagara falls, you could walk through the casino/mall to see it

close to casino no need to go outside. amenities were close by and opened late.

need a safety grab bar to get up

improvements - the hot water tap for the sink leaked badly enough and in the shower the towel bar was hanging

felt like room service at 11 pm

room are huge! i liked the separate living space kitchenette.

pool hot tub room view quick rwsponce for everything

was amazing , my kids loved every minute of their mini getaway we will definitely come back soon

for elevator/breakfast, keg restaurant was packed and noisy with table next to kitchen, breakfast was the worst

the living space and private bedroom area had large size television, all appliances in kitchen were very clean

wifi was working half the time

no pool

wifi was not connected to our phones, there was some problem with the wifi and there was no exhaust

wifi didnt work in the room & also really small tv screen

also, i thought there was a pool, i thought i saw a pool in the

wifi dropped a few times

the parking spots need to be marked for the rooms

truly an unbeatable deal when you consider parking is free as well

the ac, wifi, hot water and water pressure were good

no problem with early check in

like area around and cleanliness of room close by $6 dollars from casino

the second day we were there we went out for lunch and expected room service to be completed but only our

& squeaky when moving around but good for the price point extra towels needed for jacuzzi tub, wifi password

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

this is very dangerous especially for kids

clean, new and modern, friendly staff, nice breakfast included, minutes walk to the falls

we had asked for an early check in at 1pm and the lady just said a simple no, very rude, come back at 3pm

staff, pool, gym and breakfast.

no early check in but they held our bags until we could go up to the room

reno s were nice, gym was perfect for us. nice breakfast selection

clean room, wifi working good.

first of all , the parking is what i like and the fact that it s only 5 mins away from mostly everything

free hi speed internet and parking

wifi, very clean, very close to clifton hill and management was very friendly and accommodating

the wifi can be a bit weak,but not a big issue...

television had a nice large screen and free wifi was fast enough to stream netflix

there is free parking and wifi (a bit spotty)

room was clean and parking was free

very friendly staff, free parking, comfy beds.

we also had free wifi and

the keg bar was stylish and had a great atmosphere, along with good happy hour deals

great pool

wifi was a bit slow

the hotel was clean and the staff upgraded us just because which was nice after long travel with kids

good location lots of parking good walk to main strip and equal distance to casino

full kitchen and king size bed are super comfortable

was clean and the wifi worked reliably

it is great if the reminder email explains what the cutlery and kitchen equipment are included

i didn't use the kitchen but it looked well equipped

wifi signal

wifi

nice spacious room

staff was great, pool and hottub super clean! i'd stay again

also free wifi

especially the swimming pool, hot tub and gym

the pool was right outside our door and perfect size for the kids

parking is included with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great

was small for kids only

small pool in parking lot. hard as rock double beds and thin non substantial pillows.

wifi is shared by entire hotel it seems, so it wasn t very unreliable for streaming at night

were good specially my request of early check in met without any issue and i am super happy

only negative that i experienced were the plastic chairs around the pool area

we didn't have a laundry bag in our room, so that would've been a nice add

wifi was fast

the wifi was very slow and the breakfast was pricey :(

wifi very poor.

it was perfect, clean the breakfast was delicious, the serving girl was super nice

wifi connection

overall, it's a little old and there were a couple of tiles missing around the hot tub and the fireplace but

friendly staff great breakfast clean rooms

swimming pool and spa areas, arcade area, convenient location

it's a go to pick for myself and when i have my kids

, clean , staff were all amazing , free breakfast was really good , pool, hot tub facilities were clean and

the breakfast was good, but the kitchen was poorly managed and messy.

wifi was an issue

if you like the casino it is right across the street

was clean and quiet the staff was helpful and friendly and very close to all attractions free breakfast and

even with the taxes the location is good, parking

near casino with close proximity to shopping and entertainment and excellent breakfast with all day

early check in from the friendly staff which was really appreciated

my coverup and felt self conscious to walk to the water park

if you have kids, there's an attached water park and arcade

i wish parking was cheaper but it was a fair price $50 cad per night in the casino.

view and late check out

the pool and bar are quiet and nice

by friendly staff everything, large clean rooms, breakfast choices were numerous and great quality and options

staff very courteous and breakfast room very clean.

also, the gym isn t the greatest

our truck was broken into and had everything stolen from gift cards to laundry

the set up the spa bath the location

location, staff, pool, breakfast, pet friendly

great bathroom, comfortable beds and very good wifi connection

fault at all, was how parents of some of the sports teams that where staying there let there kids run around

fault at all, was how parents of some of the sports teams that where staying there let there kids run around

breakfast and swimming pool