pool area way too cold, shower off area water feel very cold, never did get warm

room service was so so

made my way home from work and kids and i slept till saturday morning

the price was good and we come from ottawa to that area to visit our kids and grandkids a few times a year also

they are pet (cat) friendly in my case

breakfast, helpful staff, the pool was perfect, the rooms were great

fault at all, was how parents of some of the sports teams that where staying there let there kids run around

location, staff, pool, breakfast, pet friendly

parking

you use google for directions, it will take you around to the back parking lot and not near the front

the garden area with the minigolf is fun when you have young kids

were placed beside the laundry room

the garden area with the minigolf is fun when you have young kids

lock on the sliding door didn't work very well and the lock bar had a chunk out of it and so it was a little

the kitchen staff were also excellent

laid more for included breakfast 1 was 2 adult and 2 kids

there was an electrical outlet with wires showing that did not have a face plate in the kitchen

pet friendly

room did not have kitchenette as in previous visits and the change was not indicated on the internet under

that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken

honestly for a motel, this is really very pleasant accommodations - good wifi and channel selection, fridge in

wifi doesn t work on iphones

the parking lot had been newly black-topped and shiny as a result

thing that i think needs improvement is the wifi

lots of parking

more individual change rooms at the pool if possible.

loved the ambiance -fireplace, tub, the soft sheets

play bar food was great and sports club access great

the spa & fitness club are amazing we liked the restaurants excellent food & service friendly &

are excellent , the gym was first class

forward to when the parking lot is finished and the walk to the entrance is just a little closer

no wifi in room.

good wifi

fourth, the laundry room were completely inoperable even when one had deposited enough funds to run a load of

disappointed that major work was being done on parking lots and this was very inconvenient and noisy

didn't like that the $50 pet fee for my toy poodle was only disclosed once i was already booked in

our kids enjoyed the pool and the hot tub

enjoyed our stay with our little kids

the electric vehicle charging was a nice addition, as well as the pet friendly rooms.

pool and gym available

we liked the gym facility and the pool. easy access and clean.

great location and friendly staff. pet friendly.

and quiet place, free breakfast, parking and wifi

breakfast could use some improvement

it s all my kids wanted to do for spring break, stay in a hotel

i liked that they had laundry but i didn t like that we had to pay for it

i love the pool, the breakfast. location is perfect. great getaway for me

- easy accessibility from qew and vicinity to niagara falls and niagara on the lake ample parking secure and

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

great staff, always eager to help, great breakfast and pet friendly! 10/10!!

tv not working nor did wifi. no help from anyone

the guest laundry was out of order

breakfast was way more variety than other places i have been too

breakfast

lots of parking and great location around lots of restaurants and grocery stores

it was a very lovely stay. everybody was nice and the breakfast was delicious

the pool is very nice

price ice machine laundry not working

no fridge in room and advertised as having a laundry but it wasn t in use. place looked tired.

helped us with early check in at no extra cost

beautiful decor, pool, patio with grill, kids play area, laundry area,the owners were kind and accommodating

the pool looked great though we didn t use it

very nice place with a lot of supplies for the kitchen and very kind people.

free to parking and clean room

huge family room *full size kitchen *new flooring very nice

large room with spa bath close to amenities

parking is free and you can use long distance and also have netflix disney for kids

cereal for kids

kids liked netflex

the water in the spa tub leaks out the drain, so i had to put more water in, but i still enjoyed the tub

pool was nice

parking in

with two queen beds for one night, but the room is good enough for a family of parents with two kids

the location was a little bit of a distance from clifton hill so finding parking by the attractions was an

property was filthy with body fluid stains in bedding cigarette burns also the kitchen was covered with grease

breakfast is delecious wifi parking and the best thing is staff

the room was big with a kitchen and full fridge and was nice and cool a/c

good price with breakfast, parking

like like like everything, breakfast, staff....

condition fan is working not the cool mode the electricity plugs need covers for safety for the kids just a

little biting flues at the pool

pool and staff was soo nice and hotels are soo clean with soo many different sizes of towels

and no, that doesn't include room service or in-room

price for pets was way too much.

and our hotel door was ajar opened and it seemed it had been left like that the whole day after room service

free parking and great wifi

the wifi was a little iffy

free parking and great wifi

swimming pool was green and not in use but the owner was really kind and helpful and the breakfast was good

wifi was slow, room smelt like cigarette even in our non smoking room, would stay here again for

there is free parking and wifi (a bit spotty)

free parking

there is free parking and wifi (a bit spotty)

access to the room from parking

very accessible, nice location, friendly people, easy and close parking to the rooms

the wifi was good, but a bit spotty

the wifi wouldn t work

does not look like the out door pool is going to open any time soon

i didn't try the breakfast yet

@parking- they have nice parking as well

facility (but so are most of them on lundy's lane) but great location we could to the falls and casino

early check in, easy, peasy

room service

good location, free parking , early check in

the highlander is quite, clean and within walking distance (even for us seniors) of the falls, casino and other

no pool and the exterior could do with some fresh paint and stairs need some work

weak wifi

good value for money. good location. 15 min walk to the falls. the kids enjoyed the pool.

and helpful personnel, nice big fridge with capacity to water bottles, free wifi with fine speed, big and

pool was not working this season

the parking is free

rooms were clean, free wifi, free parking

had 3 beds in a room. great for our family with 2 kids. great value.

size of pool

the hotel needs some general renovation. the pool was closed.

the kids had lots to do in the arcade and they loved the hot tub in the

pool, cleanliness

i loved that we had the spa tub in our room, it made the stay even better!

price was excellent and kids enjoyed the pool and

laundry available for guests

poor wifi

free parking was excellent

room had a nice spa tub.

s clean, everything works as it should, breakfast is adequate for the price you pay

reasonable price,free parking

but if you go to the casinos or out to party a clean and solid option

me with this situation and also let me stay at very comfortable room good location and free parking lots and

location is close to falls. cleaned smelled good, had ac, queen beds, quiet, good wifi

free parking and walking distance to clifton hill

has a small outdoor pool which i didnt expect

location, free parking, pool, and affordability.

was a $5 charge for parking, however the lady at front desk did not charge me for that when i explain there were

no coffee maker. weak wifi.

the room had a spa bath, and of course, we went full bubble bath mode

parking and staff as excellent.

not lot of parking

free wifi

comfy beds, safe parking, walkable (6 blocks) to the main drag and all the things to do

first of all , the parking is what i like and the fact that it s only 5 mins away from mostly everything

wifi, very clean, very close to clifton hill and management was very friendly and accommodating

breakfast was good for free, the coffee was quite good.

the wifi did not work well and the air in the room was stale

expecting the breakfast would be more healthy (wishing to have whole food next time, eggs, bacon, sausage, etc

free wifi was unreliable which made for some cranky kids

i did not get the spa tub requested. the sheets were ill fitting

especially when you have 4 kids & it's raining all day

close to the falls very nice staff - i booked a smoking room and they offered me a non-smoking one because

tv stations are basically non-existent - do not expect to put on a show for the kids unless your kids like old

the breakfast room is small, but it is possible to have breakfast in the room

the pool and parking lot were clean and linens and towels were also new and clean

breakfast not even coffee no pool and my tv didn't work

dated property, pool being filled in, very bumpy parking lot, bathroom extremely dated, limited or no

pretty dirty room with no room service provided.

amenities in hotel, no wifi, no phne in room, no room service can be called as no phne there, room quality equal

roll, no pathtop certain, no fan toilet window is see through tv channels are very limited no room service air

to everything rooms were clean and beds comfortable there was wifi * fridge * microwave i will definitely book

early check in, roman was awesome clean rooms would def go back

the ac, wifi, hot water and water pressure were good

the parking spots need to be marked for the rooms

love that parking is in the fee

they charge you $15 for you pet and $10 a night for

phone in room no wifi in room----or that i was aware of no remote control for tv no micro wave no coffee machine

the room was clean and comfortable and the kids really enjoyed the outside pool

super close to casino and margaritaville inexpensive but clean and comfortable.

the pool deck is also never cleaned i cleaned up beer cans ect bx my kids wanted to use the pool

chlorine from the pool was overwhelming in the lobby and near the elevators

a bath mat inside the shower or a shower bar to hold on would be the only thing i could think

kitchen could have been a little bigger with a bigger fridge

parking not included. extra charges no laundry room

the bar let you bring your drinks up to the room and there was an ihop in the parking lot

wifi was not reliable

we stayed in a king size loft and it was so tastefully decorated with high ceilings full kitchen and massive

clean , well stocked, with all kitchen supplies, all dishes, pots snd pans, they had oil, salt and pepper

it is great if the reminder email explains what the cutlery and kitchen equipment are included

i didn't use the kitchen but it looked well equipped

and very close to the centre and niagara falls and casino

& squeaky when moving around but good for the price point extra towels needed for jacuzzi tub, wifi password

le prix est moins cher comme les autres et il etait presque clifton hill, le casino et sky wheel

single woman alone,or casino visitthe security is not good,could not sleep well,sign under security cameras

everything is nearby the hotel casino restaurant everything

breakfast and the whole combo

liked the location, it was clean, tv channels we good, hot tub was great and pool, and the staff we friendly

the indoor pool was small but the kids loved swimming for a bit

location, room and breakfast

laundry in basement was useful and cheap.

the location is perfect for visiting the falls casinos and everything around clifton hill

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to

small pool in parking lot. hard as rock double beds and thin non substantial pillows.

pool is so small, only eight at a time

the pool was right outside our door and perfect size for the kids

the wifi was very poor only in the lobby was a better reception.

was close to clifton hill were our kids enjoyed the rides and was also close to the falls

early check in late departure

we walked around the city to find a store to get a bar of soap

wifi not the best. kept losing service on phones.

kitchen was a bit dark and we could hear our neighbors a bit noisy... but still a good deal!!!

on-site parking 10 usa, slow wifi, this might be due to our room was in the corner.

wished the pool stayed open later

there were laundry bags left in the hallway all day on saturday.

it was clean staff was very helpful it have a gym only need better machines.

requests including mention of good desk and chair fr my work trip, i had been upgraded to a huge fireplace room

everything else. the kids loved the water slide

excellent service excellent pool party

wifi had some issues.

room was nice, staff was really friendly and the kids loved the pool

weak wifi connection is not the greatest and unable to get any connection during our stays.

i loved the aroma in the facility i enjoyed the clean gym while i stayed my grandkids enjoyed the pool nice

nice big pool, close to all attractions

proper tea in the bedroom no sugar no provision for tea drinkers no access to food after 5 pm, no room service

clean, didn t have to pay for unnecessary things like wifi

fireplace in our room kept quitting carpets are stained bed was to hard not enough channels on the

no room service, staff mentioned that they visit every other day.

the pool had closed already

best rate in town. convenient location near casino and restaurants.

wifi was poor, the linen was of poor quality and not ironed at all

room was comfortable and worth the slight upgrade for fireplace and spa tub

wifi did not work on second floor

great bar & restaurant next door

have two free ev chargers, which were both available when we arrived

same egg breakfast was served three days in a row

close to the falls and casino. lots of nice places to eat

the wifi was slow but it forced us to speak to one another. so another point for comfort inn!!

cleaning crew should have proper carts for towels, not laundry hampers

location for casino goers

wifi/internet was not strong

wifi very poor.

was clean lovely breakfast person at front desk was very good and the cleaning staff was very

overall, it's a little old and there were a couple of tiles missing around the hot tub and the fireplace but

had fireplace and close to everything

hot tub/gas fireplace

excellent views! nice pool for the kids. good location.

was hit with another fee and when contacted the hotel they said it was because of the upgrade and room service

friendly staff, the kids had a blast at the pool, it was very clean.

was a family with young children doing laundry in the gym area

too many kids in the pool an not much more