pool area way too cold, shower off area water feel very cold, never did get warm

room service was so so

made my way home from work and kids and i slept till saturday morning

the price was good and we come from ottawa to that area to visit our kids and grandkids a few times a year also

they are pet (cat) friendly in my case

breakfast, helpful staff, the pool was perfect, the rooms were great

fault at all, was how parents of some of the sports teams that where staying there let there kids run around

location, staff, pool, breakfast, pet friendly

parking

you use google for directions, it will take you around to the back parking lot and not near the front

the garden area with the minigolf is fun when you have young kids

were placed beside the laundry room

the garden area with the minigolf is fun when you have young kids

lock on the sliding door didn't work very well and the lock bar had a chunk out of it and so it was a little

the kitchen staff were also excellent

laid more for included breakfast 1 was 2 adult and 2 kids

there was an electrical outlet with wires showing that did not have a face plate in the kitchen

pet friendly

room did not have kitchenette as in previous visits and the change was not indicated on the internet under

that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken

honestly for a motel, this is really very pleasant accommodations - good wifi and channel selection, fridge in

wifi doesn t work on iphones

the parking lot had been newly black-topped and shiny as a result

thing that i think needs improvement is the wifi

lots of parking

more individual change rooms at the pool if possible.

loved the ambiance -fireplace, tub, the soft sheets

play bar food was great and sports club access great

the spa & fitness club are amazing we liked the restaurants excellent food & service friendly &

are excellent , the gym was first class

forward to when the parking lot is finished and the walk to the entrance is just a little closer

no wifi in room.

good wifi

fourth, the laundry room were completely inoperable even when one had deposited enough funds to run a load of

disappointed that major work was being done on parking lots and this was very inconvenient and noisy

didn't like that the $50 pet fee for my toy poodle was only disclosed once i was already booked in

our kids enjoyed the pool and the hot tub

enjoyed our stay with our little kids

the electric vehicle charging was a nice addition, as well as the pet friendly rooms.

pool and gym available

we liked the gym facility and the pool. easy access and clean.

great location and friendly staff. pet friendly.

and quiet place, free breakfast, parking and wifi

breakfast could use some improvement

it s all my kids wanted to do for spring break, stay in a hotel

i liked that they had laundry but i didn t like that we had to pay for it

i love the pool, the breakfast. location is perfect. great getaway for me

- easy accessibility from qew and vicinity to niagara falls and niagara on the lake ample parking secure and

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

great staff, always eager to help, great breakfast and pet friendly! 10/10!!

tv not working nor did wifi. no help from anyone

the guest laundry was out of order

breakfast was way more variety than other places i have been too

breakfast

lots of parking and great location around lots of restaurants and grocery stores

it was a very lovely stay. everybody was nice and the breakfast was delicious

the pool is very nice

price ice machine laundry not working

no fridge in room and advertised as having a laundry but it wasn t in use. place looked tired.

helped us with early check in at no extra cost

beautiful decor, pool, patio with grill, kids play area, laundry area,the owners were kind and accommodating

the pool looked great though we didn t use it

very nice place with a lot of supplies for the kitchen and very kind people.

free to parking and clean room

huge family room *full size kitchen *new flooring very nice

large room with spa bath close to amenities

parking is free and you can use long distance and also have netflix disney for kids

cereal for kids

kids liked netflex

the water in the spa tub leaks out the drain, so i had to put more water in, but i still enjoyed the tub

pool was nice

parking in

with two queen beds for one night, but the room is good enough for a family of parents with two kids

the location was a little bit of a distance from clifton hill so finding parking by the attractions was an

property was filthy with body fluid stains in bedding cigarette burns also the kitchen was covered with grease

breakfast is delecious wifi parking and the best thing is staff

the room was big with a kitchen and full fridge and was nice and cool a/c

good price with breakfast, parking

like like like everything, breakfast, staff....

condition fan is working not the cool mode the electricity plugs need covers for safety for the kids just a

little biting flues at the pool

pool and staff was soo nice and hotels are soo clean with soo many different sizes of towels

and no, that doesn't include room service or in-room

price for pets was way too much.

and our hotel door was ajar opened and it seemed it had been left like that the whole day after room service

free parking and great wifi

the wifi was a little iffy

free parking and great wifi

swimming pool was green and not in use but the owner was really kind and helpful and the breakfast was good

wifi was slow, room smelt like cigarette even in our non smoking room, would stay here again for

there is free parking and wifi (a bit spotty)

free parking

there is free parking and wifi (a bit spotty)

access to the room from parking

very accessible, nice location, friendly people, easy and close parking to the rooms

the wifi was good, but a bit spotty

the wifi wouldn t work

does not look like the out door pool is going to open any time soon

i didn't try the breakfast yet

@parking- they have nice parking as well

facility (but so are most of them on lundy's lane) but great location we could to the falls and casino

early check in, easy, peasy

room service

good location, free parking , early check in

the highlander is quite, clean and within walking distance (even for us seniors) of the falls, casino and other

no pool and the exterior could do with some fresh paint and stairs need some work

weak wifi

good value for money. good location. 15 min walk to the falls. the kids enjoyed the pool.

and helpful personnel, nice big fridge with capacity to water bottles, free wifi with fine speed, big and

pool was not working this season

the parking is free

rooms were clean, free wifi, free parking

had 3 beds in a room. great for our family with 2 kids. great value.

size of pool

the hotel needs some general renovation. the pool was closed.

the kids had lots to do in the arcade and they loved the hot tub in the

pool, cleanliness

i loved that we had the spa tub in our room, it made the stay even better!

price was excellent and kids enjoyed the pool and

laundry available for guests

poor wifi

free parking was excellent

room had a nice spa tub.

s clean, everything works as it should, breakfast is adequate for the price you pay

reasonable price,free parking

but if you go to the casinos or out to party a clean and solid option

me with this situation and also let me stay at very comfortable room good location and free parking lots and

location is close to falls. cleaned smelled good, had ac, queen beds, quiet, good wifi

free parking and walking distance to clifton hill

has a small outdoor pool which i didnt expect

the room had a spa bath, and of course, we went full bubble bath mode

also got the spa room with the tub and the jets weren’t working

staff was polite friendly and the hotel has a outdoor pool

our room was right beside the pool. every thing is close by.

spa bath after a long day of walking made it 100 percent worth it

location was great the rooms were very clean wifi was not good but if you sat outside on deck it was very good

the room had all the facilities, and parking included

room smelt faintly of smoke and wifi didn t work

everything was spotless, and the free parking was a big plus

no laundry facility on site or close by

free wifi was unreliable which made for some cranky kids

having to get out of the jacuzzi in order to start the jets. swimming pool was unavailable.

jacuzzi spa was nice! great location, can walk to anything.

did not had breakfast at your location

guide didn t work and we weren t able to plug an hdmi, wifi signal was weak, check in was later then most

i never got to the pool but kids were enjoying it

wifi at the property is fairly poor however that is pretty simple for the owners to remedy if they

just a walking distance to fallsview casino spacious room

service would recommend this place to anyone that wants a good hotel to stay and cleanness wifi is great and

comfy beds great location close walking distance to falls recent updates and a pool

also, i thought there was a pool, i thought i saw a pool in the

no wifi

no pool

room service was poor

the wifi did not work..

location about halfway between walking to clifton hill and then walking up to the fallsview casino

the parking spots need to be marked for the rooms

the ac, wifi, hot water and water pressure were good

10 minutes the other direction and your at fallsview casino without having to walk the hill

love that parking is in the fee

wifi information not readily available until asked, facilities other than room non existent

ok for adult couple but def wouldn't bring kids

the pool deck is also never cleaned i cleaned up beer cans ect bx my kids wanted to use the pool

quiet, affordable, pet friendly, great location, cozy, jacuzzi tub was amazing pool was clean and taken care

quaint little motel that was a great location for the casino and good for the money!

gym could include more

spa tub was the stress relief needed.

very clean hotel & excellent exercise room & swimming pool

no bar specials

pool facility wasn't ok

full kitchen and king size bed are super comfortable

we stayed in a king size loft and it was so tastefully decorated with high ceilings full kitchen and massive

wifi frequently disconnecting

tvs need to connect to the separate wifi and don't ask the guest to connect them

nice quiet area, big room modern kitchen bathroom clean

this is very dangerous especially for kids

location and it was family room ( the room size worked for my kids and i )

location, spacious rooms with microvave and fridge. free wifi and overall quiet area.

free wifi hardly worked during our stay. no coffee maker in the room

and very close to the centre and niagara falls and casino

couldn't connect to the wifi inside the room

the wifi was done

equipped for our family needs with refrigerator and microwave to help while traveling with young kids

you have kids, this is your best hotel for you with the free break fast, and quiet area and close

clean, comfortable and breakfast was excellent

pool is so small, only eight at a time

wifi is shared by entire hotel it seems, so it wasn t very unreliable for streaming at night

pool was

the pool was right outside our door and perfect size for the kids

the pool was very clean and not too cold at all

is a great location, the big spa tub was great

pool was awesome

10 minutes walk and youre at the tae rock at the falls and 5 minutes and youre at the casino and other attractions

hotel should have its own kitchen and room service for staying guests.

laundry

needed kitchen cups cutlery

friendly, helpful staff. loved the pool.

pool was empty which was great. awesome location to the hill. definitely recommend.

i really liked that it also had a mini kitchen with cabinets a microwave and a mini fridge a small eating area

wifi was fast

nice gym for adults

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

a nice place lots of kids tho would have nice at the pool had a cut off time for kids like 8 or 9 when they

gym needs improvement

pool area, baskin robins located right within the hotel, very clean, staff are always exceptional,

everything. hotel, rooms, staff, closeness to fallsview casino

it was very close to the niagara falls, you could walk through the casino/mall to see it

nice big pool, close to all attractions

pool was a little boring.

felt like room service at 11 pm

staff is great, the pool is fantastic

minutes from the falls and casino niagara

the pool had closed already

negative about the place was we didn't get out for a swim due to the pool being very unclean

to request room service for fresh towels every day was rather strange

sitting area in the room with the fireplace

the gym was a bonus

fireplace didn t work but they tried their best to fix, not a big deal but should be

breakfast was fine, good variety of selections and plenty of choices

they gave us great information about places to eat and parking in the the shopping area

breakfast was crowded

they don t have laundry carts

was perfect: location, cleanliness, staff, breakfast, wifi, and view from our room

pool was nice- could have heat it up more

the rooms were old, hotel had a smell to it, and no laundry rooms.

wifi is good, location is good.. nice to stay for 3 nights..

it would be great to add a sauna to your swimming pool.

the wifi service did not work most of the time. no in room coffee maker.

overall, it's a little old and there were a couple of tiles missing around the hot tub and the fireplace but

hot tub/gas fireplace

friendly staff, the kids had a blast at the pool, it was very clean.

room service failed to deliver an order.

view the size of the room linens and pillows free breakfast complimentary drinks pool and hot

gym equipment empty shampoo, body wash, conditioner bottles found in the shower wifi connection

too many kids in the pool an not much more