pool was a bit cold.

and this tub had only one grab bar, not located in a helpful place for getting in and out

e water temp should be higher in winter)

the price was good and we come from ottawa to that area to visit our kids and grandkids a few times a year also in the winter on our way to florida

gym is not worth mentioning

clean comfy room, love the gym

shower though and kids running up and down stairwell and hallway at night

wonderful staff. nice room. very clean. wifi signal was excellent. parking was a breeze.

maid entered room without knocking at 11:30am on the day of check out no body wash in shower no room service on the 1st day - no sign was on door asking for

the lights were out for a whole day and no wifi working for a whole day

the staff was very friendly and the breakfast was great.

some sketchy people hanging around in the parking lot at night

having the patio door with our parking spot right outside made loading and unloading easy peasy also i'm a smoker soo

the wifi was down

breakfast was great, fresh boiled eggs even

it was located very close to main park in thorold

the room was clean and they gave us early check in

pool area was clean and comfortable

the only thing i would add for super bonus points is if the pool temperature was warmer!

easy checking in breakfast was good indoor pool was great for kids

- 20 kids and a couple adults throwing these kids into the air and into the pool

very nice gym, pool

my husband loved the coffee bar on floor 2

the wifi was really fast, and i enjoyed the hollywood decor

nowhere to change at the pool!!

parking.

no hot tub by the pool

good parking for truck and trailer

pool and hot tub. spacious room. business centre. excellent downtown location.

pool on the same floor was great

the bar was not nice

gym and pool facilities were excellent and a pleasure to use

the staff was great, good food, pool and gym were good and it was a great location.

kids enjoyed the pool

i did like the kitchenette in our room

water in the pool/spa had a slightly odd smell

very clean and the kids enjoyed the pool

clean, room we stayed has a kitchen, you could even make your own meal, swimming pool and hot tub is the best