pool closed

the room was big enough for us (family with 2 small kids)

free wifi and bottled water

room, free wifi, city centre is accessible either by walking or by public transportation

the parking is free

no baque and no pool working

t expecting much but it met our needs which was big room, lots of beds and free wifi and parking

the exterior is a little run down and the pool was not functional but we didn't really require it so no big

pool was not working this season

weak wifi

jacouzi in the room, and the pool nice and warm. it was a nice relaxing stay, again.

lovely reception staff. good wifi. able to walk to the falls. bus at door.

enjoyed stay, pool under construction but was expected in this off season.

the staff was great, room was nice and clean, the facility was clean. pool was nice and warm

the wifi sucked! & there was only 3 working channels on our tv.

the highlander is within walking distance of the casino and

early check in, easy, peasy

good location, free parking , early check in

facility (but so are most of them on lundy's lane) but great location we could to the falls and casino

the highlander is quite, clean and within walking distance (even for us seniors) of the falls, casino and other

prime location, pet friendly, clean, comfortable beds

but if you go to the casinos or out to party a clean and solid option

had no cable, the roku box would not connect to the wifi network so basically there was no tv to watch a movie

great service pet friendly clean nice rooms

me with this situation and also let me stay at very comfortable room good location and free parking lots and

pool was closed, not informed in

free parking was a really nice touch too

i loved how big and spacious the room was and the breakfast was good also

parking should be clean and hygienic.

except the wifi

clean room nice pool friendly staff

had great facilities such as a hot tub and pool

the motor on the bath spa is old. took a short while for the jets to start

room was cleaned, swimming pool was great, stuff were very friendly. 100% recommended

spa bath after a long day of walking made it 100 percent worth it

need to pay for parking. continental breakfast is not that great!

breakfast too early from 7:00 to 9:00 am

no pool

guide didn t work and we weren t able to plug an hdmi, wifi signal was weak, check in was later then most

great free breakfast

everything, like no room service, no intercom, no welcome gesture erc etc.

a pool would have been. nice. no outlet in bathroom for hair dryer

no wifi

wifi didn t work at all

amenities in hotel, no wifi, no phne in room, no room service can be called as no phne there, room quality equal

good location clean coffee shop and bar in lobby good value

gym needs more equipment for workout

would have been nice to know that the laundry wasn't available during our stay.

fast check in. car park is good. free wifi excellent

fireplace squeaked every 6 seconds, made it unbearable to listen to

the breakfast was fine, milk, cereal, tea, coffee, yogurt, bread, and fruit.

no breakfast

tv stations are basically non-existent - do not expect to put on a show for the kids unless your kids like old

wifi not connecting good..

comfy beds great location close walking distance to falls recent updates and a pool

friendly and knowledgeable staff clean updated rooms great parking close to all amenities

staff was exceptional, the beds were comfortable, the wifi connection was great, it is quiet there, we had a

great location with free parking

free parking was great advantage

no problem with early check in

very much recommended for family with kids

poor wifi

the breakfast was a bonus for my kids

free parking, free wifi, rooms were clean & breakfast was greatud83dude0b

bonus is the free parking

this hotel is very pet friendly

location was great and the pool was alsome people relly nice and helpful

the room was clean and comfortable and the kids really enjoyed the outside pool

walking distance to the casino and a lot of commercial establishments

wifi internet and parking in weekend and they don t care about residents

this is very dangerous especially for kids

very old place in need of a renovation. 3rd floor with kids and no elevator was a little hard...

poor wifi

music from nearby bar could be heard from our suite late into the morning hours

i asked about laundry facilities and was told i they opened at 8am

(for anyone else wondering in the comments, ice machine on 6th floor and water dispenser in the gym on first

kids really liked

pool

renovated to the highest standard, it has all the amenities we needed including indoor swimming pool

the reception staff are very helpful and accommodated our early check in and late check out requests

had asked for an early check in time because we had little ones with us

spa tub had no heat control and the water got extremely hot

spa tub was amazing, big clean rooms - amazing location only a 2 min walk from the main town and

walking distance to the falls, the casinos, and restaurants

is a great location, the big spa tub was great

expectations really great location was literally 500m from the niagara skywheel and dinosaur golf and main

my kids love this hotel

the wifi was not the greatest

nice spacious room

the gym is too small

first of all , the parking is what i like and the fact that it s only 5 mins away from mostly everything

room service was so good

no laundry facility on site or close by

comfy beds, safe parking, walkable (6 blocks) to the main drag and all the things to do

the wifi can be a bit weak,but not a big issue...

room was a nice size, ihop in the building, pool and gym were

soap in the tub soap dispenser and could not get the wifi to connect using my room number and surname

no room service, no bell hops no valet it was a complete and utter waste of money

great variety of restaurants and bar services on site

no room service

nice quiet area, big room modern kitchen bathroom clean

tvs need to connect to the separate wifi and don't ask the guest to connect them

clean , well stocked, with all kitchen supplies, all dishes, pots snd pans, they had oil, salt and pepper

was clean and the wifi worked reliably

the size of the living space and rooms. the kitchen amenities.

updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but

parking is included with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great

the pool was right outside our door and perfect size for the kids

room, air conditioning worked well, good location, pool is small but we had it to ourselves for over an hour

the pool was very clean and not too cold at all

wifi is slow

i used the very small gym this time which was great

they have a washer & dryer, pool, and parking

wifi was really weak and spotty. annoying. slow elevator.

staff, we had an early check in which is a big deal for us, clean and comfortable property, location is close

wifi excellent

clenleness of room .pleasant staff .location to casino would stay there again anytime

very close to casino. breakfast was great pool was clean. balcony was awesome

breakfast was crowded

good location,value for money and superb pool, breakfast was great.

if we had young kids, we may have chosen to stay more in the heart of things

asked for an early check in and the property was able to get us in at 12:00pm

rooms were big and clean. 7 min walk to the casino

fireplace in our room kept quitting carpets are stained bed was to hard not enough channels on the

no restaurant or room service due to covid, and a fridge is an extra daily fee

friendly staff, the kids had a blast at the pool, it was very clean.

gym equipment empty shampoo, body wash, conditioner bottles found in the shower wifi connection

room service can be better

close to a lot of activities and fun places either for kids or adults or family

except gym was closed spa was closed and pool is just a small pool with no deep end

nice pool, wifi and coffee pot in room

king size bed, fireplace and jacuzzi. money's worth!

nice pool, wifi and coffee pot in room

the lady in the breakfast service was very polite and helpfull

our phones and electronics connect to the wifi right away from previous stay

the stay was nice , clean hotel and room service was nice.

no laundry room in hotel and unable to open the window because of bugs bugs flying outside.

my kids had super

i went to babysit, while my kids enjoyed adult time

the spa, indoor and outdoor swimming pool, bar and most importantly the staff were just great with their customer

absolutely beautiful clean great balcony overlooking pool breakfast area free parking

like fruit pancakes waffles muffins danish etc opener earlier longer like 6 or 7 til 10 also the pool should be

bed was comfortable. room service was good. the bathtub and jets was our favorite.

across from casino

breakfast was good, but would like there to be some fresh options, such as fruit, yogurt, granola

wifi was sporadic in our room a walkway to the steps that go up to rooms in 207 area as it is

has a basic gym and a pool, offers small breakfast (boiled and scrambled eggs,, sausages, porrage from the

the breakfast was complimentary; it was not very tasteful

was disappointed with our wifi connection

the set up the spa bath the location

the wifi was a little iffy

it was very quiet for sleeping. good wifi for watching a movie on my tablet. very lovely towel.

the pool is under construction

free parking and great wifi

swimming pool was green and not in use but the owner was really kind and helpful and the breakfast was good

the pool and gym was also a pro

the tv had no hdmi, no pay per view, no room service, smelled weird, no jacuzzi.

gym was very old and most equipment didn't work very well

room was handicap accessible and pet friendly and clean and comfortable and spacious

that is was pet friendly and clean, great staff, friendly and helpful

had to use the laundry facility, gross 100%

hotel was very close to the falls, just across the street from the state park, it had anchor bar attached to

didn t like that you couldn t use the food vouchers as room service and that you had to eat in the restaurant

better cardio equipment in gym

in the pool don t bring vest for kids.

the breakfast she prepared for us in the morning was delicious, featuring egg, pancakes, sausages,

to niagara falls view -20 minutes on foot, the room is clean, free parking, very good breakfast and the host,

kitchen could get a little noisy at times, but overall was fine

also, the vents in the kitchen and bathroom seemed to not exhaust because orders would linger for awhile

the accommodations were conveniently located, so we were able to avoid finding parking downtown and enjoyed

there were multiple security cameras which viewed the parking lot and the room entrances

happy to save around $30 parking fees which they charge by the falls

i was able to leave my car in the parking lot after check out while we explored the next day

wifi unusable in the evening with higher demand - managed to get some connectivity in the early

location free parking 0

our kids enjoyed the stay

pool is dirty, our kids couldn't swim.

the kitchen not enough stuff

the breakfast could have more options, including healthy food.

kitchenette room with lots of space

had a pool and also a gym

love the breakfast and location of hotel

close to the free shuttle to take you to attractions

clean pool

everything was perfect from check in to check out. the breakfast was wonderful.

very accessible, nice location, friendly people, easy and close parking to the rooms

there is free parking and wifi (a bit spotty)

room was clean and parking was free

wifi some times were not available and price on line was too much that it was kind of scam

i had no clue there was wifi

location has free parking.

we enjoyed the poolside and the use of their bbq

room smelled, was dark...very poor lighting, no ac, no wifi, way overpriced.

small, over priced, outdated beds, bad wifi

with two queen beds for one night, but the room is good enough for a family of parents with two kids

very family friendly, great for families with small kids, not overly restrictive for young kids.

tv/wifi was not very reliable

very simple and balanced breakfast included and no extra fees for parking

the pool was way too cold, i say that as a person who doesn't mind the cold

cereal for kids

wifi was working in the room, loby and

toaster that didn't work very well, the room had no microwave, or welcome book, no tv guide, no wifi, tv only

is very convenient location with easy parking and facilities

wifi, breakfast, pool

it's very easy get arrive. good wifi.

there was a complete kitchen

rooms and great outdoor pool

plenty of parking, room bed was comfortable

place was very clean and the kids enjoyed the pool

the pool and grounds were well kept

received no room service for the time we were there

friendly staff, decent sized rooms, nice outdoor pool, nice breakfast lounge

the room was poorly lit. bad wifi signal.

swimming pool can be cleaned better and water should be temperature controlled if possible

helped us with early check in at no extra cost

clean and friendly staff, delicious provided breakfast

the elevator button is not efficient on the second floor where the pool and the gym is

the people and the breakfast and the memories as we used to come here with our family yearly.

like a ton of outlets and enough night stands for everyone, the closet, the book shelf, the kitchen with a big

i like the new renovations especially the gym and the pool