got upgraded to the room with fireplace and also we loved the lavazza coffee there

own vintage touches from 1970's movie posters, to 1950's armchairs or 1960's teak wall units and bar carts

wifi signal is good

clean with available parking. close to town

the room was very clean and the kitchen stuff in pantry was also very useful

parking is easy

beautiful, spacious accommodation. lovely breakfast. great location close to brock monument.

pet friendly

the shaw, stores, restaurants, and other main notl attractions, and then look for (and pay for) parking

host's hospitality was second to none. very pet friendly.

very friendly staff, free parking, comfy beds.

access to the room from parking

it was clean huge with free parking lot and nice staff

television had a nice large screen and free wifi was fast enough to stream netflix

there is free parking and wifi (a bit spotty)

the kitchen is very small and although had a stove, the space was very confined

it was under renovation so the noise and there was no access to the pool

reception staff, rooms immaculate clean , superb breakfast

setting the pool to a warmer temperature is more ideal especially for the kids

great for families with kids

place to stay around niagra and most sunny the owner is amazing with the hospitality with awesome breakfast and

bonus points for free parking

the accommodations were conveniently located, so we were able to avoid finding parking downtown and enjoyed

a b & b, so you want a nice place to lay your head and start the day with a great breakfast

convenient location, friendly welcome, comfortable common lounge and access to kitchen

rooms were clean and very comfortable. fireplace was a nice touch. very romantic setting!

beautiful room with lovely view of the sunset and the fireplace was very nice

would recommend to have room service bc the rooms are nice to stay in

if the property could provide a bit more parking spaces then it would be perfect.

signage for parking was confusing

the laundry room is nice and clean

the laundry room

spa bath

by friendly staff everything, large clean rooms, breakfast choices were numerous and great quality and options

staff very courteous and breakfast room very clean.

i like the pool, and the hotel is always clean

if you like the casino it is right across the street

huge plus, they had a laundry service dropping fresh clean bedding each day

even with the taxes the location is good, parking

bed was too hard and wifi only worked sometimes.

pool facilities were good

great location, so close to everything. front desk people were nice. good pool.

wifi is good, location is good.. nice to stay for 3 nights..

love having access to the pool and being able to walk everywhere we like to go

our phones and electronics connect to the wifi right away from previous stay

comfy beds, safe parking, walkable (6 blocks) to the main drag and all the things to do

wifi, very clean, very close to clifton hill and management was very friendly and accommodating

free wifi

only the wifi was a bit slow

free hi speed internet and parking

were able to walk to the attractions including the falls and casino

and for a last minute thing very affordable considering niagara falls was a 5 minute walk and the casino was

centrally located to the falls, casino and attractions.

no wifi

i liked it's central location. i liked the free parking.

the pool was right outside our door and perfect size for the kids

the location is perfect for visiting the falls casinos and everything around clifton hill

to get ice you had to go upstairs to laundry room

wifi is shared by entire hotel it seems, so it wasn t very unreliable for streaming at night

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to

early check in, room upgrade for free, unexpected room quality

friendly receptionist who agreed to a late check out

early check in made it very convenient for us to leave our luggage safely at the hotel before

kitchenette was useful

pool was lovely well needed after a cold

the wifi speed is not so good. actually very bad. its don't even open the browser..

the breakfast was a bonus for my kids

free parking was excellent

excellent ..breakfast items . we love it...

breakfast was well stocked

the size of the living space and rooms. the kitchen amenities.

clean , well stocked, with all kitchen supplies, all dishes, pots snd pans, they had oil, salt and pepper

nicely equipped kitchen

full kitchen and king size bed are super comfortable

nice quiet area, big room modern kitchen bathroom clean

the staff was super friendly the rooms were awesome and the pool area and patio was beautiful

spa and pool is basically a small room, no changing rooms, nothing special

wasn't any information in the room, such as wifi password, restaurant menus, tv channel directory etc

the woman at the bar in the evening was very gracious

pool, and gym

staff were very friendly was a great place to stay, lived having a kitchenette and free breakfast helps safe

very happy with my stay, i had a pet. room was clean and no smell

- 20 kids and a couple adults throwing these kids into the air and into the pool

i liked that they had laundry but i didn t like that we had to pay for it

the breakfast is fresh, rooms are clean and the pool was a great bonus

we liked the gym facility and the pool. easy access and clean.

also helped with wifi

there is also laundry - which my friends used - and a well-equipped gym and salt-water pool, which unfortunately

the laundry, gym, and swimming pool were very clean and easy to use

my kids enjoyed the indoor pool which is next to a gym in case you like like to do some training

small bar that was loud since it was surrounded by other shops

love the food, view, spa, pool, and easy access to the rainforest cafe, and fallsview indoor water park

be nice if there was laundry facilities, especially for after the pool(wash swimsuits and dry

room service was slow waited one hour and only burgers at time of day i ordered

loved the location of this hotel, attached to the casino niagara with great restaurants in the same building

parking lots is under construction and the road is bumpy.

double room; ample parking space; free fruit and coffee at lobby; reasonable pricing

pool

it s expensive for not having breakfast or coffee or a lounge or a pool or patio

no wifi.

was an electric fireplace in the room and it didn't give off heat

pool area was great for the kids

the gym is too small

fireplace was beautiful but didn't give off heat and may need to be fixed, the temperature dial

wifi

was perfect from the location,the room, the bed ( super comfy), and we especially enjoyed the spa bath

gym was a lil small

sofa bed was not as comfortable. the gym could use some barbells

room service was a requested refresh not daily maid service

location, check in team friendly, helpful and accommodating to an early check in request

the gym was great for walking to get steps in when it was pouring outside

kids loved it

close enough to everything, but far enough to be quiet. jacuzzi and pool. view was great

it was fine. nice hotel. enjoyed the gym. appreciated the breakfast.

beds were very comfy, staff was extra friendly and poo was perfect for the kids.

the thing i loved most was the friendly staff & the parking

someone might smoking that room

friendly owners and pet friendly

was a $5 charge for parking, however the lady at front desk did not charge me for that when i explain there were

the sunset inn is also pet friendly which was a deciding factor

walking distance to attractions and new casino

they did everything possible to accommodate an early check in - good internet a few things things to keep in

stayed here dozens of times- i love the location kinda center to fallsview casino and clifton hill

liquor store the variety store all kinds of restaurants pretty close to pretty much everything casinos walking

i would stay here again if i wanted to be able to walk to both clifton hill area and casino/olg area during

had no cable, the roku box would not connect to the wifi network so basically there was no tv to watch a movie

pool is green and not available for use

free parking and walking distance to clifton hill

late check out at 12pm was an added bonus

i loved that this is the only pet friendly place in niagara falls, we came with our cat and all the staff was

was no wi-fi; no phone; only 1 towel bar & no where to place toiletries; lighting was poor especially if one

our kids had to hear profanity and foul language

wifi is too slow.

location, kids room.

single woman alone,or casino visitthe security is not good,could not sleep well,sign under security cameras

the staff in the morning wasn t that good also it was expensive than others without swimming pool and the

breakfast not even coffee no pool and my tv didn't work

(do it while not inside) vpn over the offered wifi wasn't possible

amenities in hotel, no wifi, no phne in room, no room service can be called as no phne there, room quality equal

also, i thought there was a pool, i thought i saw a pool in the

very friendly staff- excellent room and kids loved the pool

staff,clean, love all the flowers, great room service checking in was great easy micheal was great help

the room service did quite well and the staff were very attentive

went many times to white oak resort, our grand kids love the pool and the whole resort

nothing! except maybe keep in mind to avoid disappointment- the gym closes early on weekends!

the breakfast muffins and pancakes were very good

the wifi did not work well and the air in the room was stale

free wifi was unreliable which made for some cranky kids

guide didn t work and we weren t able to plug an hdmi, wifi signal was weak, check in was later then most

breakfast was good for free, the coffee was quite good.

swimming pool desk the room are ok location ok gym ok the bed very confortable

friendly staff. spacious room. good wifi. plenty of parking. competetive pricing.

laundry available for guests

was very large and had a lovely view of the downtown area (clifton hill, casino)

was up to date and had great facilities on site like swimming pool , gym and even laundry room

but they should know in advance that if we are 2 adults and 2 kids, we must need more towels, soap, shampoo,

like the location,my parking spot in front of the room door

gym, pool etc

the room was big enough for us (family with 2 small kids)

also, wifi connection was so poor it was unusable

pool was not working this season

wifi signal is weak and it is a bit far away from the falls if we didn't have a car

was great, but the pool was under maintenance which was a bummer but staff,room and location was good

no baque and no pool working

were very hard, no bath plug (but noticed after hours @ 10), wifi was slow and

good location, free parking , early check in

the highlander is quite, clean and within walking distance (even for us seniors) of the falls, casino and other

early check in, easy, peasy

was good not too far from the major attractions and fallsview casino

room service

proper safety and cleanliness should be enhance esp in the kitchen handling

the wifi was good, but a bit spotty

the wifi wouldn t work

the room was very clean, the bed comfortable, wifi available

no cartoon channel for the kids

wifi was working in the room, loby and

room looks clean, free parking lot and affordable pricing.

the staff was friendly and the breakfast was very good

then the laundry room ladies were too noisy

close to falls. good breakfast. clean. friendly staff.

for 15 min early check in they charge 25 25 usd

if they had kids it was bad, however, the staff made sure to chat with them & it was good

( indoor pool, free parking, bar, restaurant, free breakfast and free use of computers and printer

should be a shuttle there is none

yes the only ice machine was on the 1st floor and no gym

kids eating free at the attached anchor bar is also a plus

we liked everything but but the indoor pool seemed to be too out in the open.

some little kids were loud early in the morning (but that was on those parents...not the hotel).

a few little debbie's even options would had been excellent especially for those traveling with kids

the gym equipments need to be up graded.

location good value just no laundry facilities

on desk rather large in process of replacing laundry was not open,elevator jerky must

spa , pool , our room with view of city all excellent, did not use the arcade but it brought back

to room door lots of privacy, we blasted music and laughed super loud and no one complained gym was empty so

shower was cold and the wifi kept cutting out :)

from high chair to the variety of foods, great breakfast for families with kids & babies

served a very good continental breakfast - no restaurant facilities here

room was comfortable and worth the slight upgrade for fireplace and spa tub

the location, the room, the breakfast, it was just perfect

fireplace was just the added bonus on a blustery winter day, curling up reading a good book

jessica is a wonderful hostess and the eggs benedict for breakfast is a favorite

the breakfast was great

nice to have dedicated parking

view where the niagara river enters lake ontario - just across the street into a park area parking on site

weren't enough parking spots for all the guest rooms, but that really was not an issue