wifi is not working

location is super convenient near 580 and 80 (with parking!) but still secure.

the hotel was clean, no smoke of cigarettes smell in the room or in the areas, secure parking lot, better than

some long term guests living there with multiple cars so if you arrive later, good luck finding parking in the

i'm also glad the building had a big parking lot since there seemed to be a lot of guests with cars but i didn

parking and location was easy access to point richmond

the restaurant and bar were closed and i was looking forward to going to them

their parking lot is in one place, lobby is one place and hotel room are on different place

their parking lot is in one place, lobby is one place and hotel room are on different place

some issues figuring g out the heating system and wifi access but texts to the management were responded to

breakfast, pool was closed (is every time i've been there), laundry machines broken, vending machines

that it was close to stores and food spots at a walking distance and that there was accesible parking

pool was crowded and small

the pool was in use at 2 am till almost 3am without anyone coming out to tell them they needed to exit

swimming pool too close to rooms.

a indonesian mother who loves to travel together with my 2 teenage kids, especially when we stayed in this hotel

decent gym

we reserved handicap room and needed early check in

the view, breakfast, the room.

nice pool, hot tub, dry sauna, fitness equipment excellent breakfast (complementary with the room purchase):

very nice room. appreciated bar soap for the shower. wish i'd had time to use the nice pool.

the breakfast not good only waffles ,bread ,coffee and juice need more foods

location, parking, extremely friendly staff.

breakfast was a bonus

it s free breakfast, swimming pool, gym and the front desk is nice

there is some problem for laptops to connect wifi. the kettle is broken, too.

staff was nice, and i had no problem with the free wifi

i lied it because of the laundry room

the charge of laundry is fair ($4)

it has free wifi, and a water boiler in the room which is very convenient to make a reasonably good tea

location, gym

the roof top bar was very good. very good food and friendly helpful service.

was able to fit two adults and two kids in there without a problem

the room was large and the mini kitchen was so cute my kids opted to cook in rather than dine out

large room- loves the kitchenette, loved the breakfast, comfortable beds

the direct tv didn't work the second night i was there and the wifi is a bit slow

free parking

close to campus. super friendly staff. parking availability

wifi was awful in the building

parking is limited.

some more varieties of eggs for breakfast. some omlette, scrambled eggs

outstanding breakfast, indoor pool, great atmosphere in a historic building

the bar and restaurant are excellent and easy to access

desk all were friendly and helpful server in the wine bar great attitude and helpful

swimming pool must be seen to be fully appreciated

location, on site coffee shop, bar and restaurant. vintage decoration but recently remodeled.

ample power and wifi

proximity to campus. tidy rooms. hotel bar had great drinks excellent food

the gym was very small, but i didn't come to work out.

wifi was fast and the hotel was super clean

hotel room is clean, quite a few varieties for breakfast, a very nice gym

comfortable bed wifi ample towels

room service starts at 5 pm.

front desk staff was so helpful with check-in and arranging a time to have the room serviced while we were out

paying for parking and the bar closed too early.

the pool and the gym are small.

they also have laundry facilities that were very nice

i assume all of their rooms are suites--complete with a full kitchen and equipment

good hotel facilities such as swimming pool, gym and self service laundry

room was spacious, modern, really clean with kettle, microwave, free wifi, comfy bed and lovely bathroom

the gym needed to be cleaned treadmills were really dirty

microwave in room, $15 night parking, late nite kitchen staff did not show for work - kitchen closed no food

my kids liked it alot

clean, chef lorenzo catered to our breakfast needs, as if he was cooking right out of his own kitchen

kitchen staff went over and above to assist us as we had an early departure a bit before the

very limited room service options - we ended up ordering delivery from off site

i liked the gym and spa.

grabs old hotel, well run, great health club pool complex

the spa and gym were a great amenity and we were invited to use it even after we checked out that

actually, the room service food is quite a deal considering the amount of food you get with an order

the room was comfortable. love the hot tub and pool i would go back when ever chance i get.

the pool was a bit cold.

just bar area closes too early.

my kids loved our stay, especially the indoor hot tub and pool

the first room smelled like a kids, gym locker

lobby, courtyard, pool area

and my kids loved the heated pool

we enjoyed the pool & the truffle fries!

great location, the pool is heated. staff is friendly and the restaurant and bar is perfect.

did not have room service during my 2 nights stay - no idea why this was the case.

parking

the parking lot is open and well lit up

small refrigerator, coffee maker, great mattresses and pillows, air conditioning, wifi, large tv with many

decent wifi (was coming and going from time to time)

the bed was very comfortable, adequate free wifi, fridge, coffee maker,

in oakland, it is great to have gated parking, especially at night

it is perfectly located (for me), and both the hotel and parking are behind a security gate

did not have breakfast but the menu looked good

also, no room service available

i also arrived on a monday and left on a wednesday and the same old room service sat outside a room for three

location was good, lobby, bar area was great.

no room service. phone in room didnt work.

the continental breakfast was the usual

new, clean, quiet, safe, great breakfast

laundry room for guests - 3$/load

great bar in the hotel

is nice and quiet and breakfast was the best

from the seating area to the kitchen

excellent gym which everyone could use freely

nice room, staff pretty friendly, enjoyed breakfast and the noon check out.

staff were nice and helpful, the hotel was super clean, the breakfast was really good

the free breakfast was the best i have ever had at a hotel

wifi didn't work for me and front desk not open between 10pm and 8am

great historic location with wonderful view of the bay. quaint. love the fireplace in the room.

was little to no cell service and the wifi connection was not strong enough in our room to do anything

our room had a jacuzzi tub, rain shower head, electric fireplace and a private patio

front desk staff was very nice to let me early check in and keeping luggage after check out

parking, free ev charging, the rooms were nice and clean/new

you can see all the way out to the parking lot

very clean, updated, located in central area, parking easy. old school motel that is very modern

but it was raining so we drove over and found a 20$ all day parking, so no problem

parking was easy

free wifi

air conditioning (very muggy in our room) the wifi is slow and almost unusable the tech is low, the smart tv is

mind , since we were just steps away from everything , it can get really loud , luckily for my kids there heavy

allowed us a late check out without hesitation or charge

mind , since we were just steps away from everything , it can get really loud , luckily for my kids there heavy

location good. didn't know they had a heated pool and would

there's a fitness room and a pool which is pretty good

in gym

the area is pretty scary, elevators were dirty, views were scary, pool looked really dirty

pool too small.

more choices on the bicycles for smaller kids would be good as

hotel was very clean, the staff were efficient and welcoming and the pool was a welcome break after a day of

the breakfast staff customer service. they made us feel it was a problem to take coffee outside.

on the first floor, which was good except for the very noisy family above me (i think they had kids)

could not complain. expensive laundry service but as expected in a hotel. not really an issue.

the room was small. reservation was 2 adults and 2 kids only 1 bed

the first time stayer of this hotel, we didn’t even realize those candies were there before kids started eating

nice fireplaces. cute restaurant.

of well designed space to socialize in lounge near reception and on the patio with a few games kids seemed to

friendly staff. good room service. good perks. bed and bathroom were clean and comfy.

the free postcards and postage and the free cookies and milk for the kids in the evening were a great touch

loved the pool table and games

some of the things weren t working yet laundry and the pool

great for kids

only thing that would make it better would be a restaurant the is a bar near

little extras like twizzlers and other candy at the beverage bar in the afternoon, biscoff cookies in the morning

laundry facilities very convenient and fairly priced

also the wifi comes and goes

also, a very convenient laundry/snack/tea room open all hours

of staff, coffee and tea available all day, laundry facilities, wifi was working well, the retro style of the

very clean room with ample space, a great coffee machine and the free laundry facilities on suite was a massive

early check-in and late check out were also very handy for me

kids friendly

my kids enjoyed free ghirardelli chocolates

the kitchen will not cook you any other style

at 12 & 13, our kids are too old to sleep in the same beds with other family members, and too young to be in

liked the included bike hire and $20 bar voucher each day

also it says gym and business center were available and they were not

the free wifi comp

laundry machine for self-laundry was a joke

clean room, excellent free wifi and confy bed

good wifi

fireplace in room was lovely

communicaiton on the wifi so we needed wifi to find a good dinner spot and find a grocery store

it s old world and unpretentious. peaceful. liked details in bedroom (fireplace) .

covered with pet hair, towels had human hair on them, room and hallways had a funky smell, and seemed never to

really friendly staff, comfortable room, on-site parking

breakfast was continental and the rooms were big

though we did not try there breakfast everything was great the parking feel safe and the locations just great

free parking

wifi was sometimes so poor as to be useless

free wifi is also not bad

weak wifi

limited amenities in the room - no fridge, water etc. poor wifi

my room was adjacent to the laundry room which was noisy early in the morning

wifi was very unstable, but apart from that: would definitely come again!

the wifi was not connecting easily, needed help from staff everytime

location, free continental breakfast and free wifi

free breakfast and wifi

excellent service even early check in beautiful suite and rooms

could define use a remodel but wow the staff were wonderful and you can not beat free and secure parking

building and while our windows were overlooking a gorgeous view of the bay bridge, the screaming kids are a

elevator (old, the door is not safe for kids)

the aon site parking was excellent also

even the charming sight and sounds of the little kids playing in their outside day care center's playground

wifi reliable

free wifi in room and location is great

also they had a laundry facility and the price is reasonable

no kitchen

wifi and working desk

surprised us for our honeymoon with flower petals, champagne, chocolates, fresh fruit, locally baked cupcakes,

they offer a continental breakfast and wine hour at 7pm

bar or restaurant

wifi generally didn t work - could not get connected

the breakfast included some options of cupcakes, cross saint, fruit, coffee and juice

wifi was useless because of how slow it was.

not enough parking spaces

we arrived late and the front desk staff was helpful in finding us parking in the completely full parking lot

the smell of the room. the non smoking room smelled like a smoking room.

amenities were perfect for a traveler - small refrigerator, microwave, coffee pot, blow dryer, wifi, tv

the price for a 4.5 star. the bar was nice, watched sports had a good drink and awesome food

we loved the room size and that it was pet friendly

room service was amazing very good

wasn't very helpful, i requested for early check in one month in advance and than on the day of the arrival

room service nicely presented, but rather low quality for the price.