the fireplace did not work, very disappointing, and the trim around the fireplace was uneven and

limited breakfast items

wifi was good for the most part and the small tv is hung on the wall

wifi is great, stable, with fast downloads

even though the breakfast had plenty of options, most of them were quite sugary.

room was perfect, free parking gives me motivation to come more frequently to have fun and have a nice place to

clean rooms, hot water, free wifi, and everything you'd need for a night stay

the property was safe and provided parking on site. the location was excellent

had parking and elevator

good wifi

the inn had a kitchen, ice machine, and other amenities

wifi was terrible

shared facilities were absolutely fine and shared kitchen was a

added bonus was small fully equip kitchen

the wifi didn't work for half the time i was there

i would have loved to have had self-laundry services since we had an extended stay.

location wine bar at night and coffee in morning

bed was very comfortable and free wifi in the room was a plus

we like the little hotel courtyard, and my kids enjoyed playing in the evening with the corn hole game offered

interior patio and gym

wifi- good. house keeping are good. room is clean

wifi was free and fast enough

very good room service. wifi was also very good.

comfy bed, nice warm room, powerful shower, use of fridge, wifi ,near to civic centre and a pleasant walk to

wifi was a bit inconsistent

staff was friendly and free coffee and wifi

the staff was friendly, wifi was okay & the room was clean and not too noisy during the night even though the

comfortable bed, mini fridge, cable tv, free wifi, quick check in and out. friendly staff.

wifi and staff are okay.

dirty , bugs no sink in toilets, not room service cleaning, very noisy, ect ect ect

the wifi is slow .

staff behaviour hospitality and wifi management

wifi did not reach the 4-person dorm bedroom

wifi was in-and-out at times (had a few long buffers for videos)

had tv and good wifi

the wifi and connection tv didn t work as well as the hot water was less than lukewarm warm

wifi in the room and lobby was reliable and strong

you get a clean room with a great bed in a secure building + wifi

especially isabela (if i m not mistaken with the name), who assisted us a lot with external laundry services

the wifi wasn t always strong and i wished there was a chair with a back and a table/desk to work

the wifi was a bit patchy

kids might struggle to find enough to eat although plenty of pastries available

kids might struggle to find enough to eat although plenty of pastries available

there wasn't much to dislike. the wifi wasn't fast, but typically worked.

i felt very comfortable staying with my two teenage kids here

appeared to have consistent wifi problems

the water pressure in the shower was intolerable. the wifi was flaky at best.

wifi was erratic (we were on 3rd floor of 5)

wifi worked very well, coffee and water 24/7 for free, people were nice and the room comfy

we were allowed for 2 hours late check out. friendly staff. good location. good wifi

the wifi worked well

wifi and easy, check in, nice front desk.

good wifi signal

heat, no hot water, no wifi

wifi was slow.

wifi was limited

wifi was slow. overpriced for what you get but still enjoyed the stay.

wifi was very bad in the room and i had to use my hot spot instead

wifi signals in room were poor.

wifi was basically unusable for anything more than text, and the bathrooms/showers are shared down

hotel with exceptionally low daily rate, knowledgeable and friendly staff, gym

great wifi, which saved on uk mobile charges; was able to stream uk television programmes on laptop using

although minor it would have been nice if the room came with a laundry bag or plastic cover just to keep used

little to-go breakfast with muffins etc (like the one in nyc) would have been nice, and some places to hang

24/7 access to the gym and key access to the building so it felt safe

cheap for san fran, and the bed was fine. wifi was okay.

the palace had good wifi and was decently clean

central location, easy entry, okay wifi, beds okay

wifi was good and so was the price.

wifi was decent

bed was very comfortable. good wifi.

wifi doesn't work that great

on site self-serve laundry

there's onsite laundry and it's next to my friends bar

the room was full with cockroaches, window shades didn t work, the bathrooms were dirty, the laundry room

wifi wasn't stable, breakfast was limited option and the rooms where breakfast is served is too

staff were really nice and allowed me into the breakfast room after hours to reheat my food and check-out an

breakfast

breakfast

personel are so friendly , room was clean, wifi was good, near to all attractions...

gym was smaller than harry potter's cupboard under the stairs

wifi was slow and many times unreliable

wifi was free

no real breakfast option. just some nimbles

one warning - there is a hot radiator in the room if you have kids

all in all, we were very disappointed by the room service and the room standard

perfect location, comfortable bed, great gym, beautiful hotel

good wifi strong signal inside room

we arrived late with our kids because of our flight, and they were incredibly kind and even gave the children

pet friendly, clean, friendly staff and 2 beautiful fireplaces all in a great location.

breakfasts are very teasty, drink bar at the lobby

very fast and reliable wifi

coffee is only untill 10 am (could have been 11) wifi is not free

scary being so close to tenderloin for young kids

had a one bedroom suite on the high floors with two big kids sleeping on the sofa bed in the living room

community bathrooms community showers breakfast: it's a nice gesture but stick to the coffee

they also serve some breakfast in the morning

clean. has wifi everywhere.

don't expect room service or anything fancy. you get a decent room and good channels.

everyday when you ask them why don t you do room cleaning they were answering do you want a room service sir

had a great stay. the staffs and manager were very helpful with late check out.

frount desk staff and breakfast

friendly and helpful reception, simple but tasty breakfast, room was clean

location, bar restaurant on site

room service from restaurant really quick and food good

the breakfast was adequate but a bit light

free wifi, breakfast, spacious room

the breakfast was alright but the coffee could have been better.

strange partial kitchen, probably unnecessary.

staff was very friendly, we loved our quiet nicely decorated room and the breakfast was simple but good, loved

the breakfast was excellent- great choice

perhaps the only downside was that the wifi was very slow so we were grateful that we had planned our trip

wifi connection was weak in my room.

quaint 'bo-ho chic bed & breakfast' is a tremendous value for the money

all is good except the wifi that didn t work in the 4th floor

the bar is very popular in sf, if you sleep there you can access the bar avoiding the long queue there

28 per day extra for wifi and tea/coffee in lobby

the rooms were very large which worked perfect for myself, husband and 3 kids under 4!

good gym and great room

location. comfy beds. bar open late. and had a crowd. cleanly. nice staff

access to the shared kitchen was convenient

laundry facilities are also good (dryer rates are cheaper than outside) and almost always

the kitchen and laundry was great with everything that you need for your stay

constant noise from the extractor fan from the restaurant kitchen below our room.

another day a homeless person entered the hotel and stayed in the kitchen area for multiple hours

very nice service! best location! good wifi!

wifi would drop out every now and then which was a pain and the bed could have been a little softer

standard free wifi good - no problem streaming netflix

you arrive earlier you gotta pay $10 for an early check in, no option of letting your bags there for

early check in was available which was greatly appreciated

central, wifi, hot water, clean, great staff

the staff allowed me to do early check in which was very helpful

fast wifi. friendly staff. good location.

they helped me with an early check in and keep my luggage until the night, when i departed

rooms are comfortable with a double bed, tv, writing desk, wifi, dresser, hooks for clothes, and well-lit sink

location, early check in, friendly staff

are no screens or locks on the windows, which made it a dangerous room in my opinion for younger kids to be in

the wifi was great with high speed

checked in yesterday and after getting my kids settled i saw the bathroom tub

we got in quite late so when we slept in past our check out alarms , even still

and a constant supply of coffee in the bar / reception area foc

got to hotel ,it said full bar and restaurant which no longer is in use

bar and restaurant were closed and so it feels like kind of abandoned

also the bar and restaurant wasn't completed with renovations so looked empty and not too organised

the property has a wonderful lobby and beautiful bar setup which i was hoping would be used for serving better

they charge a fee for use of the gym and room

room service and help very efficient

a very nice bar in the lobby area and a great gym with large windows and city view

24 hr room service

style and i particularly liked the front lounge and cafe bar area with its cool seating and fireplace

they have a laundry room with free detergent pods you can use, a kitchen area, and free wifi

the room for four was a tiny room with far too little space for two adults and two kids

on the second floor, there s a lounge, laundry area, and kitchen

there was a great bar downstairs (lower mason) with excellent craft cocktails

a quality experience from staff to wifi to cleanliness to furnishings (great beds, pillows, linens, showers,

they have added wifi but i think its time for an

the wifi worked well for me

we were right beside the laundry shoot so i believe that's why

wifi was wetk signal!

location was good. i liked free wifi & free break fast.

housekeeping, had to chase up linen after room service was forgotten but dirty linen taken

room, comfortable beds, a beautiful and spacious shower, and fast wifi

they also offer parking which is not very common in san francisco if you staying somewhere in the center

i loved that there was free parking

narrow parking spaces

room service pizza- very expensive and poor quality.

staff, unbelievably comfortable bed, hot tub my only complaint is that they advertised a pool, which we d

san francisco, big and very clean room, very nice bed, friendly and helpful personnel, very good wifi and cable

the gym was ok and the spa was a good surprise

hotel itself is great (unless you need wifi)

excellent room service

was no mini bar in the room

they were very accommodating with 2 families including four kids

i didn t like that the room service and hotel bar closed so early.

visible dust and dust mites on the mirror behind the bed and also in the gym on the equipment

complementary laundry facilities are available for guests

swimming pool good length but a little dated

included extras - roof top breakfast and happy hour

the free laundry was great as we were travelling internationally

i also enjoyed the well-equipped gym and the pool

neighbors upstairs were very noisy and kids running around the halls throughout the night

wifi was there but not very good

parking is honestly slim

neighbors upstairs were very noisy and kids running around the halls throughout the night

foul odor in the room to the point where i almost felt like throwing up, and mind you i had my 3 kids with me,

i had to pay for early check in

good desk in the room, good reception staff, decent wifi

they helped me with work-related printing, wifi issues, etc

bad room service

great to have a late check out at 1 and able to leave bags there

the bar was also very cool and it was a easy check in

bed was comfy, shower was good and the bar downstairs was great

-very slow wifi

had a fan, heating, fast wifi

the wifi was working good (actually better than i expected) this hotel offers a great value

great staff and the bar was excellent!

the gym is an absolute joke, a couple of old cv machines you can here down the corridor and only enough

staff great location lovely breakfast and the bar was so warm and comfortable really lovely hotel would highly

would have loved a deeper bath and wifi that worked

staff, the design of the hotel, the spa, the room service beware: valet your car & youll be charged $59

it s more of romantic hotel and not so much s place for kids

enjoyed my stay very much: friendly staff, efficient room service, very quiet room and comfortable bed

comfort, free water (all types), wifi, free coffee in the morning and sherry in the evening

embarrassed us when we asked a simple question regarding laundry (wasn t william it was a

would have been very nice to have room service, or food onsite that was easily available

specifically picked this place because it had free parking

parking was the best with the enclosed garage at night

were dreadful, wifi was terrible less than 2 mbps

no laundry available although advertised differently

property all okay could do with a larger breakfast area

lgreen just downstairs, short walk to convention center), having laundry facility, free wifi

central location, laundry room available, polite staff, spacious room.

basic room but with all necessary facilities laundry facilities available helpful

the staff is nice and allow for early check in

the room was clean and big enough for us and we were happy to use laundry only for 2 dollars great value

can request for late check out until 1pm

i'm petite - can't imagine a grown man in the shower

under renovations for improvements, no gym at the time.

i have 2 kids and we did not feel safe there and checked out early

nice little gym too