there is some problem for laptops to connect wifi. the kettle is broken, too.

the charge of laundry is fair ($4)

it has free wifi, and a water boiler in the room which is very convenient to make a reasonably good tea

staff was nice, and i had no problem with the free wifi

i lied it because of the laundry room

the roof top bar was very good. very good food and friendly helpful service.

felt new, great breakfast, genuinely well equipped kitchen in each room and self service laundry

the laundry facilities

$50 per night for parking and $150 pet fee.

breakfast was great

very good facility. strong wifi connection.

wifi signal poor on the 3rd floor. coffee maker can only be used for coffee, not for tea.

the free wifi worked well

when we arrived our check in was easy, the owner was very accommodating and friendly, the parking was off the

and friendly, housekeeping staff waved and smiled when we passed, other guests in the little parking lot struck

unlike other reviewers, we found our shower to be plenty powerful and the wifi was good

& lagging wifi; tiny desk that doesn t allow anything more than a laptop standing on it; the room has

no real wifi connection in the room in 2023?????

some more varieties of eggs for breakfast. some omlette, scrambled eggs

swimming pool must be seen to be fully appreciated

and they're super pet friendly, which was amazing

the gym is small, but hey, at least there is a gym

food was expensive, wifi intermittent, super small bathroom , photos in wall inappropriate for kids (blurred

was perfect except for free wifi

could not access wifi and the bar ha last call at 10 pm.

rear parking lot and where i could exercise my dog and i have her play fetch

parking lots are lighted and safe. located very close to freeway and dining access.

we didn t use the pool, but it was available

it s free breakfast, swimming pool, gym and the front desk is nice

pet friendly hotel

ordered room service one night because there was no other food available

we were located right next to the housekeeping laundry facility and all night long we heard the wheels of the

was clean we felt safe your staff is the best from the valets to checkin and out to your pool and gym staff will

we loved the pool and gym area

nice bar and restaurant

ud83dude02 good location at the marina, nice views, good restaurant, small gym, pool and hot tub which i like

were nice, room was nice, gym was clean

took over jacuzzi, used up all of the towels in the pool area, allowied their kids to throw jacuzzi water into

a worker was outside our room which was by the pool at 6am talking full voice.

new bar was great and i loved the little sundries store.

wifi signal in the room was somewhat weak

great setup - hotel covers all basic needs, incl. a gym and pool.

he put us in a room 3 hours before check-in, as we had just arrived from taiwan and my kids were jet-lagged

the pool and the gym are small.

kind staff, clean facility, has a gym and a pool on site, breakfast buffet in the morning

we had a pet with us

pet friendly

breakfast exceeded our expectations

i have been there with only my husband and we have been there with our four kids

the hotel was very clean, very modern well maintained in a great location & pet friendly.

paying for parking and the bar closed too early.

station (mall) with excellent stores, it offers a superb breakfast menu, it has an excellent bar & grill, 3

doesn t have room service, bell boy and you have to inform them 24hours prior to wanting housekeeping

slow wifi not as big breakfast buffet as expected

the wifi to slow. getting cut off

my son had children to socialize with in the pool

i would use the gym if it has a pull-up bar and place for doing sit-up

pool , jacuzzi and gym and bar in hotel

staff was involved in calming down rough playing by teenagers in the pool to make it more relaxing for all

was very good, view of the bay excellent en there was a small gym to work out

the hotel was clean, no smoke of cigarettes smell in the room or in the areas, secure parking lot, better than

though marked as non-smoking, there was strong smoke smell in the room

getting a parking slot is a bit of a struggle at late night when all spots are taken

was dirty, i got a nonsmoking room still smelled like smoke and i also smelled like someone was smoking weed

i'm also glad the building had a big parking lot since there seemed to be a lot of guests with cars but i didn

free parking too

convenient location. gated parking lot.

it is perfectly located (for me), and both the hotel and parking are behind a security gate

wifi was a little weak, and walls very thin so can hear outside

too small parking

parking

the parking lot is open and well lit up

also rooftop bar is misleading as it's not technically in the hotel and was only on the 2nd floor

i also arrived on a monday and left on a wednesday and the same old room service sat outside a room for three

breakfast i ordered on march 15th was simply awful

good breakfast in lobby restaurant

good small gym

and our little dog - they gave us dog treats and poop bags as we checked in (note there is a $50 pet fee and $

great bar in the hotel

the breakfast was great, and the room was very clean

new hotel with great rooms and a lovely little bar area for snacks/drinks in the evening

breakfast times and location ect

we enjoyed breakfast and enjoyed our stay

our room was spacious with a nice sitting area and a full kitchen

my luggage, but nobody picked up the phone and i had to carry everything down by myself, with 2 kids with me

my room (king suite) was equipped with a full kitchen including a full size of refrigerator and the king bed

not have the breakfast; there was no restaurant in the facility

in gym

knowledge of bar staff. didn t know which beers were weaker because i don t drink beer

room service is available every other day

wifi

i wish there was a restaurant or bar but it was very nice

better wifi

there's even a security guard in the parking lot

parking space is ok, but at the weekend, is little tricky

breakfast was continental and the rooms were big

has only one thing going for it - location - next to jack london square - where there is a great bar / eatery

very good, excellent wifi,

near mass transit. coffee and cable provided. decent wifi.

nice, demanded cash deposit and room payment in cash, accused me of being a smoker and gave me a smoking room

wifi, all the amenities, good air cond

other guests smoking and being loud outside my room.

nice breakfast selections

wifi was great

wifi excellent

room, breakfast was wonderful, view was amazing

only thing was the wifi disconnected the next day before check out but everything else was great

the hotel is in a safe, quiet area with plenty of free parking

pet-friendly

location, parking, balcony, clean and view

parking if you have a late evening and coming back is hard to find a parking space

wifi was better in one room than another, they were kind enough to let me change rooms to get a

good location good price very clean friendly staff pet friendly

heated pool

the parking is

pets always free- nice view - comfy room

swimming pool.

was great, the bar downstairs is nice and the food is good

the wifi didn't work, but that was the only issue. i texted for help but no one got back to me.

parking lot was full had to park on the street

wifi worked one day and not the second day

their parking lot is in one place, lobby is one place and hotel room are on different place

no smoking, no guests, no prostitution

refrigerator and microwave in room and parking right in front

security cameras in the parking

parking was outside the door

parking near room, gentleman handling check in was brusque and didn't give correct directions to my

the location & staff & that they are pet friendly

swimming pool too close to rooms.

i checked in easily enough, an was placed in a room facing the pool

breakfast, pool was closed (is every time i've been there), laundry machines broken, vending machines

attractions but it is only 15 minutes on foot to alcatraz pier - clean room + bathroom - good wifi connection

bar or restaurant

coffee bar and food choices could have been better

wifi was great too, i had to do some work zooms and worked really well

the ferry building and at&t stadium always friendly staff, excellent service, great amenities and pet friendly

the gym actually has fruits, something i did not expect

room service is a bit over priced and the breakfast set up wasn't the most complimentary

the workout gym was awesome

333 bar has amazing food, personable service, and a great cocktail selection

from the the doorman, to the front desk, to the coeannng staff they are setting the bar high in this highly

mind , since we were just steps away from everything , it can get really loud , luckily for my kids there heavy

were thin and can hear kids in next room also heard lots of footsteps in from the penthouse in room above

the kitchen area and crockery in the penthouse suite was a little tired.

the wifi was great and tv worked

elevator broke and i had to haul my kids in the stroller down the stairs

no self service laundry facilities

no laundry facilities

we also weren’t close to our kids who had a separate room, though we were on the same floor, so it worked

requested early check in and they accommodated me

the breakfast was great! really amazing selection. nice layout.

it s old world and unpretentious. peaceful. liked details in bedroom (fireplace) .

good wifi

clean room, excellent free wifi and confy bed

for example, we had to unplug the electric fireplace (which we didn t use due to warm weather)

communicaiton on the wifi so we needed wifi to find a good dinner spot and find a grocery store

nice fireplaces. cute restaurant.

also, 5 little pieces of clothes (1 one of them were the socks) laundry of my 6 years old daughter costed $40

to visitors to san francisco on the pretence is for providing extras - such as coffee / tea and wifi -2 hour

the smores were a hit with the kids

hotel have fire pits and games for the kids to enjoy, it’s so relaxing and well situated to everything

wifi reliable

good on-site laundry

it's a mix or the laundry detergent, the cleaning solutions and what i'm guessing is some sort of deodorizer

laundry and bag storage facilities

the room was above a kitchen,with no aircon couldn't have windows open

free wifi is also not bad

true to the area and it’s unique charm and the staff were super kind and accommodating for an early check in

wifi does not extend to all bedrooms and this is a problem for foreign tourists without us data

wifi poor and no air conditioning (although it's an old building) lots of stairs for anybody less

wifi was sometimes so poor as to be useless

the wifi was robust and enabled me to watch videos at high definition with no problems

great location; friendly staff; decent wifi; clean room

wifi functions well, but every time you need to log in

the wifi was not connecting easily, needed help from staff everytime

good location. good wifi, bed comfy and nice shower.

convenient laundry which was inexpensive

were clear signs for the coin operated laundry room but guests weren t allowed to use - a little odd

gio in the restaurant bar downstairs was excellent

surroundings offer coin laundry services, restaurants, and convenience stores

of staff, coffee and tea available all day, laundry facilities, wifi was working well, the retro style of the

be they have all types of rooms with cheap/budget rates too, i could see a lot of college /school kids ( may be

excellent large rooms. very good gym. very good service

had called in to see if i could get early check in and was not satisfied with the individual and her lack of

was on the noisy side, and there must have been kids above us with all the banging going on

i didn t like was the amount they charged for parking and the pet fee for my dog to stay

wanted food, room service

room service costs, gym equipment tv channels not working, only one lighting option in bathroom.

it was our first time away from kids in years

being so friendly, welcoming, and helpful, to the beautiful, clean, lovely rooms, the great gym facilities, and

the staff were very helpful with early check in. much appreciated.

elevator (old, the door is not safe for kids)

building and while our windows were overlooking a gorgeous view of the bay bridge, the screaming kids are a

room,convenient parking,staff

they were basic but comfortable, satisfying all needs including comfy bed, mini fridge, wifi and cable

clean room, good wifi, friendly staff, close to everything in san francisco! just a delight!

parking fee it s very expensive, 80 usd per night pet fee is also expensive, 150 usd

nice small gym

could be more gym equipment

pet friendly

there were no kids' area or games

the gym could have more free weights and benches.

wifi was a little bit unstable at times but in general ok

charged for anything extra. parking, wifi, they call it an urban fee.

great location, clean, well designed, good wifi , great amenities.

not like how they don't tell you that there will be an additional charge per room for breakfast, wifi and

great location, underground parking, friendly staff, kids play area

pool closed at 8pm.

with 4 kids, everyone was satisfied

it would be great if had a self serve laundry.!

was good, wifi was fast, cleaning was done everyday, and heaps of extra stuff to do such as games in the

the pet fee was a bit exorbitant.

at 12 & 13, our kids are too old to sleep in the same beds with other family members, and too young to be in

location, wifi, friendly staff

the free wifi comp

bar was being renovated

indoor swimming pool and gym excellent and included in rate

no room service except for breakfast. we didn't wake up in time for morning room service.

clean. luxury, pools, room service

my kids especially loved the beautiful pool and spa area and we adults loved reading about the history of the

spa not working unfortunately a sauna after using the gym would have been great

one thing to pay for the room/room service but it's other to have to pay $55

roof top bar was beautiful and food was excellent.

was a timer for the light in the gym that would turn the lights off mid work out because it is on a motion sensor

good room

food for room service was very minimal, and bathroom counter is very tiny.