(we booked two) gas fireplace was a nice touch

and to have a toaster oven or something else in the kitchenette to use other than just a microwave

front desk staff was very nice to let me early check in and keeping luggage after check out

wifi didn't work for me and front desk not open between 10pm and 8am

terrific bathroom with claw-foot tub - nice bed and fireplace

parking and pet fee was $35 per night.

the hotel advertises that hbo and wifi are available, though our tv did not have hbo.

service was good and staff very friendly included breakfast would definitely highly recommend and would stay

hospitality from all the staff, good coffee and breakfast, nice property with gorgeous flowers in boxes and

location, good wifi

unfortunately the wifi was terrible

there is parking on site, the wifi was good

big bed housekeeping daily tv fridge wifi shutters we didn t use the facility but parking was available on

wifi was inconsistent, room smelled slightly

- perfect location - good breakfast - clean room - helpful and friendly staff - free parking

the bed was comfortable, the bathroom was large and there was also a small kitchenette

the people who clean our room didn t pick up the trash under the kitchen sink and looks like they didn t

the gym is 3 exercise bikes

wifi was unfortunately so slow i had to use mobile data for the entire stay

absolutely no phone service whatsoever inside the building and had to rely on the poor wifi.

limited parking. i m glad i found a parking spot. ud83dudc4d

the parking was too small.

the parking

also good wifi

comfortable beds, coffee machines & kitchen facilities

stinky, cockroaches, moldy shower curtain, stained towels and bed mattresses, wifi doesn t

wifi was a little off for my device..but i was in at a worksite most of my time..made it ok

wifi far to weak and no internet connection most of the time

my teen guys were happy with the wifi too

bed sheets were dirty, it stunk, there was mold, bad wifi, thin walls, big gap under the door

felt safe in a really good location, central to what we wanted to do with kids

our adult kids had a room at the back which was much quieter so worth asking for this when booking

location, comfy large bed and pillows, car parking , wifi

this is a nice place that has parking and easy access to a wonderful neighborhood.

drove a truck into the city and did not realize that the parking garage height was 6

the food choices at breakfast were nice and convenient-fresh apples were a treat

breakfast was delicious we loved the waffles

room was in poor repair- both fireplace and whirlpool tub were not working, dead moth in bath towels, one sink

the location, good size bed, bathroom big enough for one, wifi.

bike hire and laundry shop combined opposite which was

different location but would definitely stay here again because we felt safe staying here with my kids

lovely clean bright room with great bed , tv , great wifi , fridge , coffee maker nice bathroom and great staff

very clean (looks like recently renovated) room, safe underground parking garage

the room did not have a microwave or refrigerator which is a bummer when you are traveling with kids

clean, quiet, well-appointed rooms and safe and convenient parking garage

wifi was spotty and slow. but good enough for simple stuff.

wifi was a little weak in my room but wasn't really there long enough for it to matter.

good breakfast and the wifi was excellent

i helped one of my fellow travelers park their large truck, and they were very nice, as was the property

hard to get out of parking lot

paid parking but only $20, minimal breakfast options but great

kitchen was not furbished with pots and kitchenware, the bathroom needs renovation and the toilett

breakfast, courtesy of staff

when i went to the lobby to ask for an extra blanket it took near 10 minutes and i could hear kids in the back

marina and union street facility were good free parking overall a good place if you travel with kids

otherwise the parking area was clean and garbage cans were emptied daily

parking was included which was right in front of the roomud83dude00

location, on site parking included, basic continental breakfast, clean.

cleaning service everyday, free parking, close to popular places , more food options nearby

free parking

location with cheap price including parking spots

s no left turns on lombard street, parking lot is small, was full, even with

the wifi was not terribly reliable. connection was good latency was poor.

only offering hot water morning to 9 a.m. wifi really slow.

we arrived early and they let us store our bags (4) for a few hours and then let us do an early check in at

had a little problem with wifi, but asked for help at the desk

bed was very comfortable & there was laundry facilities which we found a bonus

laundryvroom was open only between 9 and 9

safe parking, wifi and breakfast were a bonus

wifi in the room for my ipad was great

i could hear the kids screaming in the pool from our room.

the free postcards and postage and the free cookies and milk for the kids in the evening were a great touch

was expensive and more staff behind the bar was needed at times

great location, underground parking, friendly staff, kids play area

lot of options to entertain kids, and the location is perfect

location and room clean, washing machine and dryer in the 24 hr gym.

bottles were provided but getting water from gym on 2nd floor or from lobby was not convenient

accommodating for early check in and late check out

i found room service an expensive option for me.

location, wifi, friendly staff

clean and spacious, comfy beds, great front desk service (when no queues), nice add ons to keep kids

wifi was a little bit unstable at times but in general ok

the hotel staff wrote us a nice letter, had our cribs set up, and stuffed seals for the kids

were surprised to find that they have a laundry room and it s free

wifi is choppy and unreliable.

my wife and kids, 11 and 9yrs, were happy with staying there

we will be back with the kids next time

allowed us a late check out without hesitation or charge

good location, free parking, free wifi, cozy atmosphere, strong water

the room above had kids and they pretty much ran back and fourth until about 3am that was the worst thing

i love that the hotel offered different opportunities to save money at the restaurant/room service etc

loved the outside fire pit and blankets for outside and cosy fireplace seating inside

also, 5 little pieces of clothes (1 one of them were the socks) laundry of my 6 years old daughter costed $40

the courtyard with the fireplaces and blankets to cozy up with were lovely

wifi is not consistently working.

location, good channels on tv, gym and pool, staff were very friendly and gave us recommendations on where to

i like the buffet breakfast at the hotel, room service is good too!

extra costs on parking and early check in fee

more choices on the bicycles for smaller kids would be good as

no laundry facilities

well located, clean, has parking.

the wifi is not so fast but it was still ok.

(frankly it scared myself and my kids)

i didn t enjoy the parking situation. it was very limited for the hotel

kept losing wifi signal!

breakfast was always tasty; wi-fi was super fast

hospitality was wonderful and the snacks available in the evening, then the delicious breakfast were well beyond

modern room accommodations (wifi, bathroom, bed) in old setting). i

delicious breakfast & afternoon tasty treats

amazing breakfast with fabulous chef - could easily accommodate my dietary needs of vegetarian/vegan and

wifi didn't really work.

of staff, coffee and tea available all day, laundry facilities, wifi was working well, the retro style of the

little extras like twizzlers and other candy at the beverage bar in the afternoon, biscoff cookies in the morning

i appreciated the self service laundry and cheap airport shuttle service available

laundry facilities

location, parking, cleanliness, great value and friendly staff

there was daily room service

the car parking is under cover below the rooms so your car is super safe

i loved that there was free parking

wifi excellent

she then lied and said they needed two beds because they had kids (they were clearly not traveling as a family

we enjoyed the pool & the truffle fries!

in the morning i noticed a leaky downspout with a steady drip onto the roof near the laundry area

she then lied and said they needed two beds because they had kids (they were clearly not traveling as a family

hotel with outside parking spacious rooms and great location

didn t exactly care for the happy hour traffic going through the gym to get to the courtyard

location and room size; coffee and wine bar were lovely. a turntable to spin a record. cool!

i would have loved to have had self-laundry services since we had an extended stay.

we like the little hotel courtyard, and my kids enjoyed playing in the evening with the corn hole game offered

for example, some of the machines in the gym were not set up

clean room, excellent free wifi and confy bed

good wifi

communicaiton on the wifi so we needed wifi to find a good dinner spot and find a grocery store

this wouldn't have been so bad if they provided a wifi code in the reception area to help as using your data

for example, we had to unplug the electric fireplace (which we didn t use due to warm weather)

wifi for zoom meetings decent one day, rather spotty the second day.

no elevator (but our room was close to the stairs) and wifi was very unreliable.

the only negative thing was that the wifi is not good so had to use my phone as a hotspot.

a bed, shower, tv, and wifi

wifi was a bit spotty

the breakfast room is very nice

wifi was weak in our room

no room service offered (pandemic

for example, the night we ordered room service from the bar, (try the crab cakes

majestic restaurant is amazing, but room service was not as readily available as i would have liked

wifi wasn't working

true to the area and it’s unique charm and the staff were super kind and accommodating for an early check in

limited amenities in the room - no fridge, water etc. poor wifi

free wifi is also not bad

wifi was sometimes so poor as to be useless

there's onsite laundry and it's next to my friends bar

bed was very comfortable. good wifi.

wifi, fridge, microwave, tv

the bad smell in the corridors is disgusting and the wifi was not working in our room

very slow wifi

the wifi is slow .

pros: - location is convenient (a block away from muni, middle-income laundry and cafes, 2 blocks away from

the theme for the hotel is excellent, the lobby is a bar / stage

the laundry is right around the corner, literally a 2-minutes-walk and you can come back to the hostel

staff were super friendly, i liked the amenities room, the bathrooms, the showers, the bar area and the music

no mini fridge in room. wifi not great.

wifi is strong

no fridge in the room and self laundry services on site

there was construction during our stay, so that made parking and laundry less convenient.

they were basic but comfortable, satisfying all needs including comfy bed, mini fridge, wifi and cable

good location. good wifi, bed comfy and nice shower.

great location; friendly staff; decent wifi; clean room

the wifi was robust and enabled me to watch videos at high definition with no problems

clean comfortable and everyday room service

excellent service even early check in beautiful suite and rooms

the wifi and connection tv didn t work as well as the hot water was less than lukewarm warm

the wifi wasn t always strong and i wished there was a chair with a back and a table/desk to work

you get a clean room with a great bed in a secure building + wifi

especially isabela (if i m not mistaken with the name), who assisted us a lot with external laundry services

i arrived i had to change my room because the wifi didn't stretch to the back of the building and i was there

no dining room service for lunch.

room service menu could be a bit larger with more selection and there was a tiny bit of urine on

great staff and the bar was excellent!

wifi was not secure, that was a concern for me.

gym facilities were poor.

no kitchen

it is in chinatown area. the room rate was cheapest. free wifi.

there are also laundry facilities that i used which reduced the amount of clothes i needed to pack for the trip

laundry room

wifi was no good. no coffee and area. smell

staff was very friendly, we loved our quiet nicely decorated room and the breakfast was simple but good, loved

tv is old but connecting to wifi via your laptop and or mobile electronics works very well!

great breakfast, comfy bed, quiet location, good value for money.

the continental breakfast was excellent

hotel is very well located, it is a wonderful old building and the room even had a kitchen space which completely

30am, only to find the kitchen closed at 10am and they were taking last orders for drinks

restaurants on site, great food, room service until 11

it is quite beautiful, with comfortable rooms and a great gym

pet friendly traditional historic

please add more gym equipment such as heavier free weights.

slow wifi sometimes

was glad to have refrigerator and free wifi

very good room service. wifi was also very good.

wifi was slow

of the main attractions, the room service, dish network tv service with premium channels, free wifi service,

our laundry was partially lost and mixed with another room

a drink at the bar was a highlight of my stay, thanks to manuel the incredibly skilled and personable bartender

the only thing we didn’t like was we came early and they charge 50$ for early check in

also loved the hotel bar which offered a good choice for breakfast and evening meal

it was pouring down with rain but our flight was at night so it was good we could have a late check out because

i love the vast array of amenities, specifically the gym and multiple restaurants.

we were able to watch the home run derby and all star game on it, and enjoy a drink from the bar while doing

friendly staff, allowed early check in and late check out

pet friendly

excellent large rooms. very good gym. very good service

the kitchen was a huge plus, very well-equipped and great for those who want to stay longer in san

the kitchen area fully equipped

with netflix, microwave, mini fridge, table and chairs) with an additional shared lounge and kitchen

i also like that there was like a community kitchen i loved the concept

kitchen and rooms in the basement,