(we booked two) gas fireplace was a nice touch

and to have a toaster oven or something else in the kitchenette to use other than just a microwave

front desk staff was very nice to let me early check in and keeping luggage after check out

wifi didn't work for me and front desk not open between 10pm and 8am

terrific bathroom with claw-foot tub - nice bed and fireplace

parking and pet fee was $35 per night.

the hotel advertises that hbo and wifi are available, though our tv did not have hbo.

service was good and staff very friendly included breakfast would definitely highly recommend and would stay

hospitality from all the staff, good coffee and breakfast, nice property with gorgeous flowers in boxes and

location, good wifi

unfortunately the wifi was terrible

there is parking on site, the wifi was good

big bed housekeeping daily tv fridge wifi shutters we didn t use the facility but parking was available on

wifi was inconsistent, room smelled slightly

- perfect location - good breakfast - clean room - helpful and friendly staff - free parking

the bed was comfortable, the bathroom was large and there was also a small kitchenette

the people who clean our room didn t pick up the trash under the kitchen sink and looks like they didn t

the gym is 3 exercise bikes

wifi was unfortunately so slow i had to use mobile data for the entire stay

absolutely no phone service whatsoever inside the building and had to rely on the poor wifi.

limited parking. i m glad i found a parking spot. ud83dudc4d

the parking was too small.

the parking

also good wifi

comfortable beds, coffee machines & kitchen facilities

stinky, cockroaches, moldy shower curtain, stained towels and bed mattresses, wifi doesn t

wifi was a little off for my device..but i was in at a worksite most of my time..made it ok

wifi far to weak and no internet connection most of the time

my teen guys were happy with the wifi too

bed sheets were dirty, it stunk, there was mold, bad wifi, thin walls, big gap under the door

felt safe in a really good location, central to what we wanted to do with kids

our adult kids had a room at the back which was much quieter so worth asking for this when booking

location, comfy large bed and pillows, car parking , wifi

this is a nice place that has parking and easy access to a wonderful neighborhood.

drove a truck into the city and did not realize that the parking garage height was 6

the food choices at breakfast were nice and convenient-fresh apples were a treat

breakfast was delicious we loved the waffles

room was in poor repair- both fireplace and whirlpool tub were not working, dead moth in bath towels, one sink

the location, good size bed, bathroom big enough for one, wifi.

bike hire and laundry shop combined opposite which was

different location but would definitely stay here again because we felt safe staying here with my kids

lovely clean bright room with great bed , tv , great wifi , fridge , coffee maker nice bathroom and great staff

very clean (looks like recently renovated) room, safe underground parking garage

the room did not have a microwave or refrigerator which is a bummer when you are traveling with kids

clean, quiet, well-appointed rooms and safe and convenient parking garage

wifi was spotty and slow. but good enough for simple stuff.

wifi was a little weak in my room but wasn't really there long enough for it to matter.

good breakfast and the wifi was excellent

i helped one of my fellow travelers park their large truck, and they were very nice, as was the property

hard to get out of parking lot

paid parking but only $20, minimal breakfast options but great

kitchen was not furbished with pots and kitchenware, the bathroom needs renovation and the toilett

breakfast, courtesy of staff

when i went to the lobby to ask for an extra blanket it took near 10 minutes and i could hear kids in the back

marina and union street facility were good free parking overall a good place if you travel with kids

otherwise the parking area was clean and garbage cans were emptied daily

parking was included which was right in front of the roomud83dude00

location, on site parking included, basic continental breakfast, clean.

cleaning service everyday, free parking, close to popular places , more food options nearby

free parking

location with cheap price including parking spots

s no left turns on lombard street, parking lot is small, was full, even with

the wifi was not terribly reliable. connection was good latency was poor.

only offering hot water morning to 9 a.m. wifi really slow.

we arrived early and they let us store our bags (4) for a few hours and then let us do an early check in at

had a little problem with wifi, but asked for help at the desk

bed was very comfortable & there was laundry facilities which we found a bonus

laundryvroom was open only between 9 and 9

safe parking, wifi and breakfast were a bonus

wifi in the room for my ipad was great

i could hear the kids screaming in the pool from our room.

the free postcards and postage and the free cookies and milk for the kids in the evening were a great touch

was expensive and more staff behind the bar was needed at times

great location, underground parking, friendly staff, kids play area

lot of options to entertain kids, and the location is perfect

location and room clean, washing machine and dryer in the 24 hr gym.

bottles were provided but getting water from gym on 2nd floor or from lobby was not convenient

accommodating for early check in and late check out

i found room service an expensive option for me.

location, wifi, friendly staff

clean and spacious, comfy beds, great front desk service (when no queues), nice add ons to keep kids

wifi was a little bit unstable at times but in general ok

the hotel staff wrote us a nice letter, had our cribs set up, and stuffed seals for the kids

were surprised to find that they have a laundry room and it s free

wifi is choppy and unreliable.

my wife and kids, 11 and 9yrs, were happy with staying there

we will be back with the kids next time

allowed us a late check out without hesitation or charge

good location, free parking, free wifi, cozy atmosphere, strong water

the room above had kids and they pretty much ran back and fourth until about 3am that was the worst thing

i love that the hotel offered different opportunities to save money at the restaurant/room service etc

loved the outside fire pit and blankets for outside and cosy fireplace seating inside

also, 5 little pieces of clothes (1 one of them were the socks) laundry of my 6 years old daughter costed $40

the courtyard with the fireplaces and blankets to cozy up with were lovely

wifi is not consistently working.

location, good channels on tv, gym and pool, staff were very friendly and gave us recommendations on where to

i like the buffet breakfast at the hotel, room service is good too!

extra costs on parking and early check in fee

more choices on the bicycles for smaller kids would be good as

no laundry facilities

well located, clean, has parking.

the wifi is not so fast but it was still ok.

(frankly it scared myself and my kids)

i didn t enjoy the parking situation. it was very limited for the hotel

kept losing wifi signal!

breakfast was always tasty; wi-fi was super fast

hospitality was wonderful and the snacks available in the evening, then the delicious breakfast were well beyond

modern room accommodations (wifi, bathroom, bed) in old setting). i

delicious breakfast & afternoon tasty treats

amazing breakfast with fabulous chef - could easily accommodate my dietary needs of vegetarian/vegan and

wifi didn't really work.

of staff, coffee and tea available all day, laundry facilities, wifi was working well, the retro style of the

little extras like twizzlers and other candy at the beverage bar in the afternoon, biscoff cookies in the morning

i appreciated the self service laundry and cheap airport shuttle service available

laundry facilities

location, parking, cleanliness, great value and friendly staff

there was daily room service

the car parking is under cover below the rooms so your car is super safe

i loved that there was free parking

wifi excellent

she then lied and said they needed two beds because they had kids (they were clearly not traveling as a family

we enjoyed the pool & the truffle fries!

in the morning i noticed a leaky downspout with a steady drip onto the roof near the laundry area

she then lied and said they needed two beds because they had kids (they were clearly not traveling as a family

hotel with outside parking spacious rooms and great location

didn t exactly care for the happy hour traffic going through the gym to get to the courtyard

location and room size; coffee and wine bar were lovely. a turntable to spin a record. cool!

i would have loved to have had self-laundry services since we had an extended stay.

we like the little hotel courtyard, and my kids enjoyed playing in the evening with the corn hole game offered

for example, some of the machines in the gym were not set up

clean room, excellent free wifi and confy bed

good wifi

communicaiton on the wifi so we needed wifi to find a good dinner spot and find a grocery store

this wouldn't have been so bad if they provided a wifi code in the reception area to help as using your data

for example, we had to unplug the electric fireplace (which we didn t use due to warm weather)

wifi for zoom meetings decent one day, rather spotty the second day.

no elevator (but our room was close to the stairs) and wifi was very unreliable.

the only negative thing was that the wifi is not good so had to use my phone as a hotspot.

a bed, shower, tv, and wifi

wifi was a bit spotty

the breakfast room is very nice

wifi was weak in our room

no room service offered (pandemic

for example, the night we ordered room service from the bar, (try the crab cakes

majestic restaurant is amazing, but room service was not as readily available as i would have liked

wifi wasn't working

true to the area and it’s unique charm and the staff were super kind and accommodating for an early check in

limited amenities in the room - no fridge, water etc. poor wifi

free wifi is also not bad

wifi was sometimes so poor as to be useless

no laundry room indoors.

i love to comes here music food and bar very nice

i wish the bar was open in the morning for a bloody mary or mimosa but no

staff were super friendly, i liked the amenities room, the bathrooms, the showers, the bar area and the music

pros: - location is convenient (a block away from muni, middle-income laundry and cafes, 2 blocks away from

on-site laundry room for hotel guests

there was construction during our stay, so that made parking and laundry less convenient.

guest laundry room on premises

even the charming sight and sounds of the little kids playing in their outside day care center's playground

even the charming sight and sounds of the little kids playing in their outside day care center's playground

good location. good wifi, bed comfy and nice shower.

wifi functions well, but every time you need to log in

excellent service even early check in beautiful suite and rooms

free breakfast and wifi

location, free continental breakfast and free wifi

especially isabela (if i m not mistaken with the name), who assisted us a lot with external laundry services

the wifi wasn t always strong and i wished there was a chair with a back and a table/desk to work

you get a clean room with a great bed in a secure building + wifi

the wifi and connection tv didn t work as well as the hot water was less than lukewarm warm

wifi in the room and lobby was reliable and strong

the spa is amazing!

great staff and the bar was excellent!

the gym is an absolute joke, a couple of old cv machines you can here down the corridor and only enough

would have loved a deeper bath and wifi that worked

this is my ,most favorite property in s.f. the big four bar and restaurant is the best.

the room was above a kitchen,with no aircon couldn't have windows open

laundry room

wifi was good and easy to access

wifi and working desk

also they had a laundry facility and the price is reasonable

the room was very nice, big, with kitchenette, and big walking closet

the breakfast was adequate but a bit light

the breakfast was alright but the coffee could have been better.

breakfast

good variety at the breakfast, comfortable rooms

the rooms feel moldy - i paid for 2 adults and 2 kids including breakfast

we were very disappointed that we were seated next to a support pole by the bar and facing the kitchen

kids breakfast should be included if family room booked

valet, check-in, and room service was excellent

free breakfast for kids despite booking option 'room with breakfast'

wifi was slow

was glad to have refrigerator and free wifi

wifi was a bit inconsistent

wifi slow.

very good room service. wifi was also very good.

nice gym

wonderful location, great gym and they had private parking.

the wifi was spotty, and none of the movie channels worked

no water bottle at the room, expensive early check in and so expensive late check out, breakfast is not including

wifi not great

i didn t like was the amount they charged for parking and the pet fee for my dog to stay

was on the noisy side, and there must have been kids above us with all the banging going on

i love the vast array of amenities, specifically the gym and multiple restaurants.

excellent location friendly staff great gym view well priced

she reviewed the pet fee three times, but did not have a recommendation for dinner

the kitchen and laundry was great with everything that you need for your stay

i also like that there was like a community kitchen i loved the concept

the kitchen was a huge plus, very well-equipped and great for those who want to stay longer in san

the building is quiet and offers laundry and kitchen facilities on sight

the kitchen and common area are fantastic