happy that pool was open

the breakfast not good only waffles ,bread ,coffee and juice need more foods

parking is very easy

everything was clean good access to the parking fresh coffee every morning

friendly housekeeping and breakfast staff

the bar and patio was nice

i didn't get a room with a view of the marina i got a view of the parking lot, my early check in was like

kids love the pool and jacuzzi

we got warm cookies when we checked in. there was a gym, sauna, pool+ hottub and a laundry room.

were nice, room was nice, gym was clean

easy & free parking

the parking was tight

i'm also glad the building had a big parking lot since there seemed to be a lot of guests with cars but i didn

no problems with parking

the parking is tight

the charge of laundry is fair ($4)

staff was nice, and i had no problem with the free wifi

it has free wifi, and a water boiler in the room which is very convenient to make a reasonably good tea

there is some problem for laptops to connect wifi. the kettle is broken, too.

i lied it because of the laundry room

i especially enjoyed the kitchen and was able to cook several meals for friends and family during our for night

room was spacious with a sufficiently stocked kitchen (small stove, refrigerator, couple of pots/pans, silver

felt new, great breakfast, genuinely well equipped kitchen in each room and self service laundry

great bar on rooftop, great location, good breakfast

breakfast was not great but having a kitchen was wonderful

sometimes, the free wifi was a little slow.

close to campus. super friendly staff. parking availability

simple, not corporate, excellent wifi.

check in was super fast and easy, she let me pick my floor, parking gave me peace of mind, room was very clean

the rooms are nicely sized, always very clean, the beds are comfortable and it s safe (love the parking, too

wifi occasionally a little intermittent but no major problem

the pool was gorgeous, perfect temperature and so relazing

swimming pool must be seen to be fully appreciated

the only thing we didn't like was that breakfast ended too early.

some more varieties of eggs for breakfast. some omlette, scrambled eggs

fast wifi

good with kids and family friendly but the style of the accommodation (no separate rooms) probably not great

the bar was not open, could not get a mimosa

gym was very lacking. rooms were quite small.

there is a cute little gym area and i liked the offerings at the attached cafe

there is a nice marketplace, eatery where surrounding a full bar are about 12 different cuisines to choose from

loved the pool and hot tub

had a hectic schedule on check in day and required an early check in

wifi signal in the room was somewhat weak

free breakfast was excellent, the laundry facilities were in good shape and plentiful

would have like room service daily instead of every other day.

room service menu was not in the room

room service starts at 5 pm.

room was next to the laundry storage, i could hear the staff talking loudly for quite a while when trying to

room price with no complimentary water, wifi and parking

the spa facilities, workout area, and pool were exceptional

the bar is lively and has a great view

we had a totally charmed dinner with our kids in the hotel lounge

our granddaughter enjoyed the kids' pool

nice bar and restaurant

helpful staff. clean room. modern facility. solid breakfast.

wifi was great

the breakfast far exceeded my expectations

breakfast was excellent and lovely surprise. serving staff were great, welcoming and friendly

the wifi is slow and there is a nightly fee for parking.

laundry facility was on 2nd floor 2) within walking distance to amtrak train station (about 10

my kids loved our stay, especially the indoor hot tub and pool

kitchen equipped with a minimum of stuff in terms of pots and pans

pool could have been cleaner than it was

pool food

parking

the parking lot is open and well lit up

free parking too

convenient location. gated parking lot.

it is perfectly located (for me), and both the hotel and parking are behind a security gate

wifi was a little weak, and walls very thin so can hear outside

too small parking

parking was easy

the spa bathtub, spacious rooms, comfortable bed and completely self check-in

wifi was weak

parking and location was easy access to point richmond

loved the fireplace in the room and the separate shower and deep tub

wish it was a little more pet friendly and had a designated area for pets to use the bathroom.

i ordered room service the next morning

breakfast was kinda expensive, the room was a little small

i also arrived on a monday and left on a wednesday and the same old room service sat outside a room for three

floor so that you don't need to turn on a lamp to find your way in the dark, a comfy robe, and breakfast

location, cleanliness and good breakfast, hot coffee, friendly staff

and our little dog - they gave us dog treats and poop bags as we checked in (note there is a $50 pet fee and $

laundry room for guests - 3$/load

the continental breakfast was the usual

the breakfast was great, and the room was very clean

late check out

it is great that rooms come with kitchen, like studio apartment. very clean and cozy.

loved the well-appointed kitchen

the gym had everything we needed for a quick workout

spacious room and all kitchen needs

the pool wasn t that exciting and no hotel restaurant or bar

in gym

pool too small.

i wish there was a restaurant or bar but it was very nice

room service is available every other day

around the corner was a super nifty dive bar saloon with glorious wall art and they had xena warrior princess

room size, friendly staff, free parking, continental breakfast, great location

parking space is ok, but at the weekend, is little tricky

breakfast was continental and the rooms were big

liked the wifi

kept saying i picked a smoking room which i do not smoke and i didn't check

no wifi

the parking lot was plenty and the presence of security was there

quick free wifi

other guests smoking and being loud outside my room.

parking

parking near room, gentleman handling check in was brusque and didn't give correct directions to my

the pool was in use at 2 am till almost 3am without anyone coming out to tell them they needed to exit

ice machine has been broke for 2 weeks nd the pool was closed wasn't to happy because kept having to buy ice

room was clean. good parking. friendly staf

huge bird poop. becareful when parking under the trees.

could use an aesthetic upgrade. wifi didn't work.

location and pet friendly

location, that's nice and quiet, with plenty of convenient free parking

come out of ur room straight to the parking

a hotel in oakland to avoid uber sf prices and to have swimming pool (heated - luxurious in february

though in oakland and with swimming pool, price was still a little eye watering, but this was our end of trip

shuttle service

everyone is very nice and accommodating. cleaning staff is awesome and gym is great

staff was super helpful, arranged a shuttle to jack london square as well as help the 3 of us that forgot a

pets always free- nice view - comfy room

parking

i liked the lighted parking, the parking all together

felt as though my car was safe, parking lot was policed

dog friendly my pets was able to walk around the building

stayed on the 4th floor and could often hear the sound of weights dropping from the ymca gym in the building

wifi was great too, i had to do some work zooms and worked really well

pet peeve with modern hotels: very rarely is high speed internet high speed

daily amenity fee provided items useless to us and wifi did not work

were no savory options for breakfast, my wife is hypoglycemic and couldn t eat any of what was served for

the location and free parking was extremely convenient since we were travelling with kids and exploring sf from

mind , since we were just steps away from everything , it can get really loud , luckily for my kids there heavy

we will be back with the kids next time

the kids here prior and enjoyed our stay

the location was great for my kids.

no laundry facilities ,needed more luggage carts.

the breakfast was superb and, once again, staff was on point, professional and all-around great

hailed our first night and we came back to the hotel and hung out in the lobby area with our kids playing uno

we also weren’t close to our kids who had a separate room, though we were on the same floor, so it worked

room service everyday clean ambience and confortable beds

wifi was extremely limited

guests next door had been coming back after midnight and ordering some food, and the room service was not even

to visitors to san francisco on the pretence is for providing extras - such as coffee / tea and wifi -2 hour

loved the outside fire pit and blankets for outside and cosy fireplace seating inside

the room was small. reservation was 2 adults and 2 kids only 1 bed

communicaiton on the wifi so we needed wifi to find a good dinner spot and find a grocery store

fireplace in room was lovely

good wifi

this wouldn't have been so bad if they provided a wifi code in the reception area to help as using your data

for example, we had to unplug the electric fireplace (which we didn t use due to warm weather)

bar downstairs was fun

fast wifi at all times

location staff was super friendly early check in was possible

the restaurant is amazing and the bar has a excellent vibe

of staff, coffee and tea available all day, laundry facilities, wifi was working well, the retro style of the

i did wish room service ended later at night, but can t complain about that!

staff, early check in

location was good and room service and restaurant food was very high quality.

room service nicely presented, but rather low quality for the price.

from the the doorman, to the front desk, to the coeannng staff they are setting the bar high in this highly

weak wifi

true to the area and it’s unique charm and the staff were super kind and accommodating for an early check in

wifi does not extend to all bedrooms and this is a problem for foreign tourists without us data

limited amenities in the room - no fridge, water etc. poor wifi

my room was adjacent to the laundry room which was noisy early in the morning

there are also laundry facilities that i used which reduced the amount of clothes i needed to pack for the trip

wifi and working desk

wifi was good and easy to access

it's a mix or the laundry detergent, the cleaning solutions and what i'm guessing is some sort of deodorizer

wifi reliable

wifi was very unstable, but apart from that: would definitely come again!

great location; friendly staff; decent wifi; clean room

good location. good wifi, bed comfy and nice shower.

excellent service even early check in beautiful suite and rooms

wifi was sporadic at times and i had to resort to using my iphone's hotspot upon occasion

i had an issue with the laundry and maria at the frontdesk solved it promptly

friendly, helpful staff; clean; great pool area; great bar area; family friendly

some of the things weren t working yet laundry and the pool

the free postcards and postage and the free cookies and milk for the kids in the evening were a great touch

good late check out a 12 pm

adult kids were staying in another room on a different floor

location, cleanliness, early check in accommodated, breakfast, comfy beds

laundry facilities, games for kids, relaxing courtyard where you could pop a bottle of wine and chill

free use of the communal laundry with detergent and drying sheets available for all

staff amazing. good gym

everything was great, even have laundry, parking, ice machine on property!

could define use a remodel but wow the staff were wonderful and you can not beat free and secure parking

i wish there was a kitchen

they were basic but comfortable, satisfying all needs including comfy bed, mini fridge, wifi and cable

building and while our windows were overlooking a gorgeous view of the bay bridge, the screaming kids are a

gym has lots of equipment, was tidy and clean

no free wifi in the rooms

location and pet friendly

only complaint was the noisy neighbors with hyper kids running around next door.

the free wifi comp

i had to go back down in the morning to clarify the charges, ask about the gym and

comfortable, breakfast was good, and the staff went above and beyond to help us when one of our kids got sick

no room service available - but this is covid related!

went for my bday and loved the lounge area and bar had great time

only issue was a weirdness from the back bar area

overpriced (no more wine/snack in the afternoon, no more $10 voucher to their restaurant, no gym)

i thought there would be room service as advertised on the website and there was no food what so ever, not even

simple as can be parking

the parking entry is a little confusing.

but this is more for the kids

super friendly staff, especially nice and patient with kids

beautiful hotel, lobby, bar & large room.

beds for the kids were not made up and we arrived late at night

is not free and the wet bar in room had limited choices and snacks available (different from the omni in los

staff was super accommodating, room service was quick, room was a decent size, comfy bed

pet friendly

by gym could be cleaner

beautiful place love that they had a bar and coffee place downstairs. the view was amazing !

the lobby is spacious, with a wonderful bar and courtyard

friendliness of staff coffee bar excellent healthy foods clean room

spa not working unfortunately a sauna after using the gym would have been great

didn t like that room service ended so early

the menu in the pied piper bar could have had more choices but a good selection of drinks.

air temperature in the pool and exercise area was far too low to be comfortable

also being in the pool my kids enjoyed watching a movie