the breakfast, though it was good, was also not close to the other relais chateau hotels

i liked that all mini bar drinks were included in the price

mini bar was free, which was very nice

no mini bar list

the food was excellent for both dinner and breakfast

there was a lovely bar lounging area but the bar did not seem to be open

good bed and size of room. there is a quirky irish bar next door

as i am a pilgrim walker he advised me where to find a laundry, the tourist information office and a good place to eat

nice to have the bar at the bottom of the

nothing particular to mention. maybe a terrace for the bar would be a plus.

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the hotel

good place, clean good wifi, room is clean.

secure parking onsite

location is in a quiet area, offers free parking and has a big inside garden to hang out

plenty of on-site secure parking

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely maintained

free wi-fi and free parking

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

between myself and one of the staff from the bar it took 8 attempts before the details were accepted

very clean and comfortable room. bar does a very good breakfast.

you have the city center just 10min from there, and a nice bar in the corner

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

the room has a kitchen enough to nourish yourself if you stay in, a sufficient bathroom and the most important –

interconnecting single rooms with own en-suite and shared kitchen (not used) washing and drying machines available

hot drinks machine wasn’t working during my stay, and several pieces of equipment in the gym, including the bikes and treadmill, were not functioning properly

good value for money, has all the basics, even has a gym!

small bar and lounge area

whole experience from early check in, car parking which was essential and sub-basement

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

there is staff 24/7 and a bar with snacks

it's small hotel with no restaurant, bar only

junior suite perfect for a family (two kids)

the bar shut at 10.30 pm and we would have liked to stay later

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

no residents bar once it is closed

my family also really enjoyed spending time in the gym

location and the roof top. staff were friendly and the bar was excellent

wifi wasnt working real well, also parking wasnt included

the gym could have more diverse equipment, though it's not a big deal.

gym was very small

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

the bar is also great

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

the bed was a bit hard for me, also it could do with room service.

limited choice in restaurant although room service was good

gym available and no alternative was offered to me when informing about it

and staff very kind providing ice repeatedly for friends injured wrist, giving a complimentary late check out after we were up all night at the hospital

roof top bar was not available.

also there was a little play area in the breakfast room for kids

great helpful staff, good breakfast

staff was friendly and room service meant that my bed was cleaned very quickly.

location and great breakfast!

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

location, very clean, confort, fast room service

room service

excellent up market tapas bars nearby

no white wine in the mini bar & only possible to buy a full bottle in the reception :/

we ordered a pizza through room service

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

service, room, breakfast, restaurant and bar and location

the bar and the terrace has a nice view on the nervion river

nice room, great restaurant and bar with wonderful balcony

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

is no room service for breakfast and the options offered in the evening are very scarce

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc and recommended where to go

room was a bit small but not a huge issue room service - probably ordered the wrong thing

limited room service, no concierge, one very hostile bartender, and a night time desk person not helpful

could be softer bar should stay open later for hotel residents and room service should be available until

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

the wifi worked well

wifi was a bit sporadic

also good wifi

an excellent stay with young kids - highly recommended

check in late cleaning perfect late check out

little attention for the kids

nice room amenities such as mini bar, toiletries, and super fast wifi

room was comfortable, wifi worked, and tv had an english channel

great little bar with friendly staff.

nice staff, bar on property

loved the place, set somewhat in the hills in a delightful town, with a well stocked bar downstairs and an extremely hospitable owner who cooked dinner for €11

lovely places to relax all over the hotel and the service in the bar was also excellent

was old school comfy, with large hallways and rooms, very clean, lovely staff, lovely old bar that was great place to have a drink and unwind

our friends' kids had a great time exploring the space

had a bar for cocktails at night , wonderful full french

our friends' kids had a great time exploring the space

also, there was the bonus of an ev charger in the hotel car park