heated indoor pool, i will definitely be staying here again

love the patio and pool for kids

clean, good warm breakfast, comfortable bed

has been redone , breakfast was good .

would highly recommend exceptional value for the room, full kitchen is a bonus during covid

the gym was really clean and up to date. breakfast at the restaurant was delicious.

staff friendly breakfast and available dinner, bar pool and gym location

golf staff

my husband and son enjoyed the pool and i used the gym

bad thing i can say is the pool is small and because of covid19 the hot tub was not

i spoke to the kids and told them to stop

staff was a bit rude. didn't like that restaurant and bar closed early

was very poor for the price charged very noisy young kids running up and down the halls after 9pm including the floor above us hockey bags strewn on

nothing to do with the kids

coffee at the breakfast bar was not good

swimming pool was outdoors and refreshing as i did lane swimming

pool

there was also a pool

breakfast. the room space

pool had debris it it and could have been cleaner.

sit down breakfast!! miss that!!

parking lot is a disaster

it was clean & pleasant! ample parking!!

the parking lots. the road surface is quite rough, and there are no clear division lines.

the hotel charged me a pet fee for my service animal

parking was simple

at least there was lots of free parking across the street in the parking garage

the laundry room was clean and functioned very well

limited parking spaces

clean room, good amenities, helpful staff, free parking

the kitchen had everything we needed for a small meal

well-equipped kitchen and everything new in the apartment plus a very large balcony and a nice view, close to the

of space, full kitchen, beautiful big balcony

no furniture on the balcony. limited utensils in the kitchen. would have liked bar onsite

the communication with mandy (the laundry rooms guest experience manager) was excellent, i received nine different emails prior to

breakfast is worth getting up for

was pleased to have breakfast included in my stay

breakfast was great and the staff was very friendly.

offering free breakfast but closed kitchen too early ( so we received it cold at 9:30 am)

breakfast wasn't offered due to covid, i also had to check out early due to personal reasons

excellent breakfast good location, close to my work

breakfast was good

easy access. good parking. great location. close to lots of restaurants

i didn t have the breakfast.

there were rusty pipes and unclean rugs in the hallway. i had no room for parking near my room.

aware of how that could have been; still lots of single use plastic being used in bathroom and kitchen

in, the room was comfy, and the bathroom was spacious, and i discovered that there is a guest laundry on the second floor

update areas of wear and tear. gym could use a standard exercise bike for my purposes.

the lady in the breakfast kitchen was not friendly at all

there was a half hour wait for the laundry

i ordered room service 3x but had to pick up from reception

the parking lot was a bit messy

free wifi, friendly staff starbucks

room service

loved the pool

and kids in hotel set off alarm in elevator and woke up my kids

breakfast and location off from hwy easy access

there was several sport teams there and the idiot kids were running up and down the halls

location not far from kitchen airport which was the reason i booked the hotel

there was several sport teams there and the idiot kids were running up and down the halls

not sound proof enough, too close to laundry room

place was clean and quiet. good value for your money. breakfast included was a nice bonus

hot tub was broken/ closed - limited hours for business centre / fitness room -patio door did not lock - carpet needed deep cleaning or replacement(although was

bed comfy and breakfast selection excellent.

breakfast was very good, we went down to the breakfast room for coffee because we could not work

the pool is good, but they have taken out the spa

pool heater was not working so we couldn't go for a swim, otherwise everything was very nice

clean room, nice gym, great pool only stayed one night but could have stayed more.

no changing rooms or private area's to change by pools, and no showers at poolside

the wifi was not strong or spotty, the tvs could be updated to smart tvs

breakfast on 2nd floor was very good

the bed was super comfy .free breakfast was fantastic

no gym

no room service and pillows were horrible

cudos to the bar staff who entertained past closing

kitchener was having a cold spell while we were there, and the heat to the building wasn't on yet

the location was also great to visit both kitchener and waterloo, and it was a good base to visit the surrounding area, including niagara

new and well equipped modern suite in new high rise condo building in central kitchener location, on lrt line and short walk to downtown

hangers in closets, a regular coffee maker, larger variety of kitchen utensils, grab bars in the bath tub so old folks can get out, and a non slip bath mat

very good kitchen

restaurant is lovely and bar area is pleasant and perfect for hangout with friends

loved the underground parking, fitness center, service, size of room!

room service didn't record my room number correctly and i waited over an hour for my sons dinner

the room service people had no response while we greeted them

bigger kitchen area with bigger fridge breakfast should be included

told the front and got free breakfast

bar was over priced and drinks were not made right

breakfast was good. our accomendations were great. staff was very friendly snd hepful.

bar open, breakfast was not buffet

breakfast - i had an avocado toast which was nice but a too expensive for two pieces of toast with

the free super and breakfast were great and above expectations

very clean. breakfast was wonderful with very inviting staff.

there is no bar for the evening in this hotel but they do recommend you go over the road to other hotels

the breakfast was pretty good and the staff were great

nice size room, breakfast had freshly made options. having a kitchen was great.

pool and work out facility. jamaican restaurants

pool was nice

it as a ev charging station for free

there was just a mexican grill bar who suggested having their veggie wrap which can be made vegan but unsure if there would be any

they have been accommodating on late check out times on more than one occasion

breakfast was ok

stayed two nights- no check in for room service or replenished room amenities

parking is limited, on a first come, first served basis

parking - a row of parking spots is being used as a patio

limited parking. we got lucky to get a spot in the back. otherwise i am happy with our stay.

was completely empty - not 1 table occupied - and the server and cook were sitting at the bar on their phones …

very clean and the kids enjoyed the pool

the room, personal, restaurant. pool and spa were excellent.

no laundry service and price not including breakfast

the spa and pool are very good for relaxation

breakfast was a bit pricy considering the food tasted like it had been sitting in a warming oven

breakfast could have been fresher. pancakes were dry and sausages were over cooked.

clean. convenient location. pool was wonderful.

the staff was great, good food, pool and gym were good and it was a great location.

the room was a good size and the hotel offered everything i needed (e.g. a gym).

the included breakfast offered far more variety than we expected with several choices that could accommodate my

ch entity carries 5)--however, the wifi could stream more on your device, if you have a package

change the breakfast menu at least few days.

the bed was comfy the breakfast was delightful the room was clean

the room was comfortable. very spacious. breakfast was good.

the room was spacious and very comfortable, and having a full kitchen was a big plus

free breakfast & free parking very clean great kitchen

facilities were top notch all kitchen equipment was top notch other facilities such as gym and pool were top notch as a marriott usually is location was in a business park and ok not far from

hot breakfast, very friendly staff

newly renovated, almost brand new. comfy beds. clean. great breakfast.

was awesome booked us time at the pool and fire pit for the kids, rooms were awesome and quite very little outside noise

lintel made luggage cart entry impossible room service option was confusing resulting in no

the room was beautiful from the bathroom to the wet bar to the bed

decor and the cleanliness of the room, clean gym. excellent restaurant

wifi worked on and off

clean rooms, friendly staff and ample parking space.

location. hotel is clean and room service is good.

the room service follows the restaurant timings and are not available all the time

very accessible and close to oakville go. restaurant / bar is always good.

the accommodation from staff for late check out

it was well lighted parking lot and hotel was very visible

my kids were so loved her croissants, eggs, i was so enjoyed the coffee she maded

had the audacity to tell us why we didn't use another room as we had booked 2 rooms, one for our kids and one for ourselves

no swimming pool :

good location. good gym facilities.

at the breakfast were a bit off some days, but otherwise breakfast selection was great

gym was adequate

it was clean and the breakfast was good

a definite plus is also a coin laundry in the basement and the staff is very friendly and professional

very clean!!! breakfast was tasty. staff was friendly.