pool and work out facility. jamaican restaurants

checked in at 7am (i paid for one full additional night despite coming in morning), and 4 days later on my

the room was comfortable, it has wifi, tv, fridge, microwave etc

wifi did not allow internet browsing

good location, lots of parking

the pool had smelly water and the gym was not that well stocked

i liked the pool and the hot tube.comfortable bed

the bed was very comfy. omelette was delicious. jacuzi pool was warm.

i didn't had any breakfast during my stay. planning to have it next time for sure

the location was not great, the gym was so small

pet friendly, spacious clean room, nice sized work station, friendly staff, pool and whirlpool area

clean, good location, lots of parking.

wifi did not work with my lap top during the whole duration

clean and pet friendly

plenty of parking

the fitness centre complimentary parking & wifi

did not like the wifi connection process, especially the requirement to join their loyalty program, but the

free wifi complimentary toiletries clean quiet friendly

there was not good room service, coffee machine don't make hot coffee

there was a family in the adjacent room, with very noisy, crying kids

the kids absolutely loved the pool and spent time there almost every day, while we adults enjoyed

room was clean and spacious, perfect for 2 adults and 2 kids.

room has a kitchen, with dishwasher, an apartment size fridge, cooking pots, dishes and cutleries like you don

parking around the hotel is free and there are plenty of spaces

i have to pay for wifi

the best experience good gym friendly staffs

location and pet friendly

water slide was awesome! kids had a blast.

seemed to have a nice open bar and restaurant with large tv sports on

the staff was welcoming and super nice moreover the swimming pool was great

change the breakfast menu at least few days.

the grounds were kept very well the room was very clean , the breakfast was outstanding and very good and

for a pet friendly hotel, i was surprised to see carpet

perhaps further down the parking lot would be

the hot food at the free breakfast could have been a bit tastier.

to highways, free parking, quiet room, housekeeping is helpful; iron, blow dryer, phone chargers provided,

breakfast was good, not great for the price......starbuck's coffee was a nice touch.

most things, on site bar, pool, gym closed due to lockdown

did not have breakfast great location

gym was a little too crowded

the breakfast was amazing their so many variety of food you can choose

pet dogs of guests dirtied the breakfast room and the elevators

and furniture; bathroom was very modern and clean; easy check in and check out ; great amenities- gym, pool ,

i also really enjoyed the pool, perfect temperature

on site bar a bonus

room service would be nice.

laundry

wasn't on the high floor, but we stayed a day in the quiet, it has parking lot view on the second floor

handy cap parking there was,nt enought , you should have double the places.

we needed was there (restaurant with great hours, sundry counter for purchase, indoor pool and

wifi was great

it has a pool, gym facility and an ajoining restaurant.

small snack bar convenient

didn't like the fact that there was no guest laundry room

amazing king size bed and full kitchen for the price.

i like also the view from my room at 9th floor i can see those supercars meet up at tim hortons parking

stayed here before this visit the pool is decent the gym is pretty nice does the job

breakfast was better than expected, pool was a nice refreshing dip for kids after a day of sightseeing, and

wish at the time of booking i was notified that the pool and hot tub were not in working order

breakfast was better than expected, pool was a nice refreshing dip for kids after a day of sightseeing, and

location. hotel is clean and room service is good.

pool noise was vary disturbing during the day food was stale (all breads) i suspected that my

excellent breakfast and parking

they have ev chargers for cars. easy access from the highway.

rooms, friendly staff , good breakfast and plenty of parking spaces

the breakfast

very clean and well situated. good parking. close to amenities.

- gym ceiling too low; i'm only 5'9

serving breakfast and room service / cleaning were nice

good location. good gym facilities.

early check in was available.

in - staff claimed they did not have our reservation, and then claimed they did not have non-smoking rooms

couldn't use wifi

laundry room

parking lot was plowed and the walkways were salted

perhaps a note or leaflet during check-in could be given to hotel guests with young kids mentioning please

the bar waiter was spectacular!!! made the entire experience fun and educational!!!

gym is little bit small.

clean room, nice staff and free breakfast!

gym was adequate

everything was as advertised, the kitchen utensils were a great homey touch !

we had a brand new room with kitchenette

even included a kitchen (stove, dishwasher, full fridge) and plenty of space for the kids

bathroom shower door had a small leak at the base, leaving water to pool

i did not expect to have such a large living and kitchen area, so that was a nice surprise

clean and extremely good room with kitchen inside every room. awesome hotel and rooms.

the staff was friendly and helpful, the room was clean, the kids enjoyed the pool

great breakfast; helpful staff; nice sauna and pool facilities; spacious parking

would have been great if the room had a spa tub

should have more than one self service washing machine and dryer for the whole hotel when doing laundry and

on weekday, the evening staff on one of the nights was inattentive to what was going around young kids making

the furniture is modern and parking is amazing, especially for toronto area

the neatness,responsiveness, complimentary breakfast, gym, swimming pool were all great.

perfect stay, nice hospitality, early check in provided. will stay here again. thanks!!

stay at the hotel - not sure how hotel works as no one asked if we want to clean our room poor room service as

nice breakfast every day in the morning with helping staff in the kitchen

the wifi is garbage. dont work at all. tried on 4 diff devices

breakfast- was actually only for 2 adults nad 2 kids

was perfect way more than i was expecting, the room was clean and cozy the bed super comfortable, gym was very

the breakfast was also delicious

deep sleep with out noise the hotel is suitable for those how are looking a good night sleep the parking lot is

they had so many kids there seems like i was back home

kitchenette with separate living, sleeping areas was nice

the parking lot has a large crack/bump which could be detrimental to a low riding vehicle

parking lot sprayed

friendly, helpful staff, friendly residents, very quiet and peaceful. kitchenette was a bonus.

low standard as compared to the prize to pay. didn't give me password for wifi.just low standard

kitchen without any amenities

parking lot isn't close, but isn't terribly far either

parking is a bit far from entrance.

plenty of free parking

clean rooms, kitchen area, everything

laundry procedures, not customer friendly.

laundry room can have a little device to pay with card or with tapping.

was wonderful, staff was all very friendly and helpful, the pool was nice and the building and room was clean

beds, clean spacious rooms, plenty of parking, friendly staff, easy to control room temperature

the pool and gym facilities were clean, modern, and well-equipped, perfect for relaxing or keeping up

the sink, shower, heat, ac and wifi works ( i don t use wifi) 4

rooms are pet friendly

our pet was welcome also

was very poor, you had to take trash out yourself, no room service during your stay and expensive for all the

have ample parking lots

pool to be heated or to have the option of it heated

wifi is terrible.

wifi did not work on first evening.

there was no room service you have to pay for toothpaste fridge made a noise

no bar no restaurant disgusting breakfast. no free water no cleaning room for 3nights

1 room service lady that's it.

parking was adequate

free wifi

breakfast was delicious

great staff friendly good wifi and very clean room.

breakfast variety was very good, quality was okay

all noise and distractions, new furniture and interior, laundry facilities, nice sized swimming pool and lots

specially with my 2 little kids and plus the curtain was still allowing water to get splashed

my pregnant wife and two kids were not able to take a shower before bed

i didn't realize the hotel had a pool, that was a bonus for us when we arrived and took advantage of that

the kids enjoyed the amenities, swimming pool and fitness room.

parking when we paid for parking for 10 days

friendly staff, clean. enjoyed the pool and hot tub.

it was clean the pool and the hot tub was amazing

pool was ok but overrun with kids, so we didn t feel it was adult friendly

wifi didn't work and the bed moved around lot it was on wheels location was kinda sketchy and so

light in kitchen, no light bulb, remote control only allowed you to change channel, to change volume or turn

to change rooms and they said they were fully booked which is laughable because the parking lot was

everyone was nice. we got an early check in

i didn t get wifi and i didn t get clean towels

used dimmers in the fabulous spa like bathroom in the king suite, and a washroom access from the gym and pool

located by the lake with beautiful view and an infinity pool with a lake view too

also missed out on the pool but it was bad timing for me

wifi was the only spotty thing .

modern decor and awesome pool and gym

was only one chair in the room, which meant that one of us ate a room service meal standing up

the bar and restaurant felt more like a cafeteria than a place to relax in comfort with friends

forgot to remove the garbage in the room but i called the reception and it was fixed the swimming pool in the

location ,wifi

very clean. large, well equipped rooms. excellent facilities, including restaurant and gym.

the beds were very comfortable and parking was easy.

location, price, restaurant in hotel, friendly staff, not having to pay for parking

gym fully equipped and pool water warm

i watched the tv and it was glitchy and froze many times as did the wifi

windows blind didn't close properly so light came in. difficulty connecting to wifi.

proximity to down town toronto and excellent breakfast is plus

wifi was a little sketchy at times

pool closed breakfast closed restaurant closed laundry facilities closed

to much truck driver in parking lot stand watch other ppl all desi

pool there were 2 kids screaming and yelling jumping in the water we wanted to enjoy but we couldn

was great clean room tv with wifi quiet place

very little parking for a

tight parking

the room was perfect. clean, quiet, wifi. good location.

very quiet area, easy parking

breakfast is included, but you have to wait staff to prepare some items (bread, bagles etc

wifi was an issue for me. i did not use it. i am picky.

clean, spacious, got a gym and provided airport shuttle

much noise in the rooms around , i contacted the front desk and told them about the noises, kids yelling , tv

he had no care for me and my small 3 kids

and the laundry room very useful for a 5night stay

trouble to connect to wifi, called & staff came to room to assist, which was great!

gym was small, but functional for a quick workout

need more handicap parking

our room was next to the laundry but we heard no noise at all

late night shuttle service can be slow. need to call the property earlier to schedule it.

i also liked that it is pet friendly

it also has airport shuttle

having the pool to relax in was a nice feature

i told my server named silvie about it and she said she would let people in the kitchen know

i arrived late, so the restaurant menu wasn't available, but the bar menu was great for a late meal

wifi

front desk accommodated me with late checkout

came from transatlantic flight, no sleep for last 36 hours, most hotels offer complimentary early check in

the swimming pool and gym as it gave me something to do while waiting for my connecting flight

clean room pet friendly

the rooms are beautiful and so clean. my kids said this was the best hotel we have stayed at.

awesome gym room

and also the ordor of food trap in it from transferring of dishes from denny's restaurent and room service i

really nice room setup. had slides for the kids as well

no room service, lacking cleanliness. the tub in the bathroom didn't drain properly.

the shuttle service and drivers were excellent and knowledgeable about the airport terminals

it was in an adjoining bar and grill

great staff, room service, comfortable bed and free shuttle bus

bar manager at the restaurant was very rude, not very welcoming at all

was not able to get wifi in my

i ordered room service which included a beer that didn t have a twist off cap and they gave it to me

chose this hotel (further from airport than some options) due to the great rate and shuttle service

the pool was great, we had it all too ourselves. the room was spacious, very clean and quiet.

the gym was always stocked with water and extra towels and the swimming pool and hot tub areas were

further comments, everything is perfect that room studio, we love the kitchen

no cleaning products supplied for cleaning the kitchen/dishes in the room.

easy parking

it was so spacious and also included a fireplace which made the place feel extra cozy

gym sucks, such a small gym

kids had a great time felt safe, comfortable

were so grateful for the hot tub/ pool and sunset

was great, staff, service, room, location, parking was on site

hotel initially surpassed my expectations, small workout area, pool, and hot tub, nice rooms and layout, free

kids had a great time felt safe, comfortable

nice clean spacious rooms, and the added bonus of having a laundry room, pool and gym

night shuttle service was a cab company. not clear as to what to do when at airport.

cold water pool breakfast

airport shuttle service was unacceptable

the breakfast and thr dinner at restaurant. staff was friendly and a.azing.

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

breakfast area is kind of small

no fireplace like your website said

free wifi, and free parking

uninterrupted wifi is really good, i joined my office calls without any trouble

i liked how kids could even go into hot tub and was just clean and awesome

also amazing room service and delicious food

everything was excellent, except the wifi, which seemed to keep

staff were excellent, rooms lovely and clean, spa facilities great. parking great.

the kitchen and bar were closed the night we were there :(

was decent and didn t smell considering it was a smoking room i got

wifi intermittent, kept dropping offline and extremely slow when online: do not depend on having

we weren't given wifi passwords or a tv remote in our room , no welcome book saying what's around the hotel or

wifi was really slow needs to be better

tv and bed were good as well as the smoking rooms

friendly service convenient location spacious, clean, pool

i found a pill under my bed - luckily the kids did not see it.

the bar close early and they did not organized any particular event after the winners won the game

), gym and choices of restaurants

the pool was clean and warm

parking lot was small. not a lot of parking

that was important because i had three kids with me and we need to get going with the schedule for competition

v the wifi, the coffeemaker

wifi does not work, tv not working

seemed to either have homeless or street workers hanging out in the parking lot.

highly advantageous for those arriving extremely late at night and simply needed a bed to sleep

staff were brilliant, even offering a late check out when i told them about our stressful plane journey

way easier than having to shuttle to a slightly cheaper hotel and then shuttle back to the airport

pet charge was $125 compared to $25 to $40 at all other hotels

room service, equal to a fine dining restaurant