wifi was cutting out and not available for a long time

parking lot sprayed

parking lot was being sprayed

party in the parking lot

ease of check in and checkout. free parking got rooms side by side

we chose this hotel as it was pet friendly. too expensive for room that we had -grubby carpet.

complimentary breakfast was adequate. kitchen area was clean.

restaurant close across the parking lot which was very convenient and it was good

noted 1 sn, 1 tsn offering only (each entity carries 5)--however, the wifi could stream more on your device, if

breakfast

thicker sheets on the beds - they were paper thin. the pool was clean and my kids loved it.

quiet. beds were comfortable. fast wifi, friendly staff.

famiky & pet oriented , pool booked for our family, good wifi

small parking places, small rooms and small beds

only one granola bar and water bottle, on the desk for a room of guests. not very generous.

poor wifi

the location was not great, the gym was so small

the bed was very comfy. omelette was delicious. jacuzi pool was warm.

good selection with breakfast buffet

were disappointed that the pool was closed for maintenance

too many kids ...way too noisy... wasn't very comfortable

clean, good location, lots of parking.

room service was closed and we werent informed of it

it seems like four points sheraton put the commode in with small kids in mind, not adults

gym was small ,near the pool pool had bad smell we wanted to turning of the air condition but they

lots to do for kids and a good location

staff is wonderful and the free breakfast is awesome

breakfast was amazing

room was clean and spacious, perfect for 2 adults and 2 kids.

gym and swimming pool size were too small.

plenty of parking. near lots of places to eat.

good staff clean easy parking nice pool and workout area

there was not good room service, coffee machine don't make hot coffee

no laundry service active sat and sunday

it also had a nice indoor pool, and parking was free

parking is huge and very close to entrance

value for money, free parking, clean, two separate bedrooms, separate kitchenette with microwave & refrigerator

parking was not next to the stay, we found parking instructions they need to be specific

value for money - 2 bedrooms sharing a bathroom and mini kitchen/diner

i like that there was two rooms and a kitchen

could not connect my chromecast to the wifi there, terrible process.

the indoor pool, the amazing breakfast and the friendly staff

staff was fantastic...very good service in restaurant and bar area

ice pail was dirty. snack bar was ridiculously expensive. besides that, no complaints :)

restaurant bar had great food and drinks

parking

there was a rusty muffler that must have fallen off a car in the parking lot

two comfortable queen beds and a double sofa bed accommodated our three kids and us well in one room

cleanliness front desk staffs elevator quietness bar pool gym

free parking , clean rooms, quiet hallways, quick and free wifi

location parking available rooms express check i. check out awesome ud83dude0e

they are very flexible and staff gave us early check in without charging extra

breakfast area is far too small to accommodate all residents if attending at the same time.

small continental breakfast, wish there was a hot tub or pool.

noise from groups of church goers kids running up n down the room ally

nice hotel comfy beds..rooms nicely set love the little kitchenette

the 2nd day around 2pm i tried to order room service again

the wifi is very poor.

very comfortable room, bed, parking, everything. tasty design and kind staff. recommended!

there is also a small gym

there s a pool, gym and water refill stations across the hotel

e only cheese that was available every day) was out one day (they said it was out in the kitchen too), it was

is deplorable at the free breakfast; it is cold, the kitchen is filthy, and so is the dining hall and serving

free breakfast and parking. bed was comfortable. staff was pleasant. gym was decent.

the place was lovely, i really enjoyed the small gym and the pool was amazing

hotels very clean the pool was very clean. the front desk was very very professional.

parking was also very easy and convenient

views from the room aren't great it's just the road and other buildings, the pool was nice however maybe they

laundry facilities were complimentary

hotel had a pleasant aroma, was exceptionally clean, and offered convenient parking

there no sausages or hot eggs for breakfast.

friendly staff, the convenience of having a coin laundry and a convenience store

free parking on site

i teach my kids to be super quiet at hotels

wifi was a little sketchy at times

there was no room service available in the motel, i stayed for 3 nights and nobody came to pick up the garbage

no blindfolds so expect to wake up when sun goes up elevator wasnt working no room service

room and the kitchen

there is a complete lack of basic kitchen utensils, such as at least a cup, plate, fork, spoon.

spending hours at the laundry mat to ensure items are safe to bring home

kids enjoy a lot in the pool

breakfast

the laundry facilities were out of order for the 6 days of our stay

no laundry bags

kids enjoy a lot in the pool

due to the covid19 pandemic, pool and gym were closed

when we finally got to pool we spent 10 minutes there before being bombarded with 15 or so boys with no respect

due to the covid19 pandemic, pool and gym were closed

kids in the hot tub, we couldn’t use it.

pet fee a little high for a the time spent, and cleanness of our dog

a small gym or facility to work out.

it had a restaurant that was open late, and you could have room service.

spa tub was not working

gym - informed duty manager that the treadmill was broken on the first day, out of order sign

centrally located nice restaurant lovely server in bar area room clean and comfortable

pet friendly. free parking for guests

i had to pay for laundry and pay for detergent too. it should be free of cost.

i like my little kitchen that was pretty equipped with utensils i could use for cooking.

having the pool to relax in was a nice feature

very quiet location, close to airport. has free shuttle service.

beds were hard. wifi was weak. halls and rooms smelled like cigarettes

parking was simple

limited parking spaces

i also loved how the tv accessed all the streaming services and the wifi was really fast

clean room, good amenities, helpful staff, free parking

nice & clean. easy airport shuttle

room service should be done on daily basis.

breakfast could have a hour longer

it had a good breakfast and pool hot tub bathroom was good

location / proximity to pearson int?l airport, free breakfast,free pking and free wifi.

pleasant staff. clean, spacious rooms. nice pool and workout room.

kitchen set up

the pool was clean and warm and the breakfast was great (with a little mini-golf for the kids while you sip

we liked the fact that the hotel is a pet-friendly facility

one of the waiter was not friendly for kids

i liked that i could have my pet with me.

only gripe was when we were finished with our room service the house keeper left the plates and everything in

also, they are pet friendly but charge $75 regardless of whether your small dog doesn t shed and is

able to get complimentary late check out

laundry was left with tags for laundry in the room and it wasn

sandman location brings it right to your room i enjoyed the access to the vacuum cleaner, and room service dennys

we rented the kitchenette suite to provide team meals

kids love the pool, the rooms are nicely renovated.

every room has chromecast on tv, so you can cast youtube when linked to your rooms wifi

pool was freezing, and the spa was cold

the shuttle service and drivers were excellent and knowledgeable about the airport terminals

carpet stains, yet no pet policy

the shuttle driver there is awesome

waiting for our shuttle was a bit of a hassle, but it was figured out pretty quickly!

it was in an adjoining bar and grill

next-door was a family with kids and i could hear everything.

wifi

noisy at night. kids running up and down hallways. room next to me had a lot of noise.

great location, free breakfast was amazing, you can walk to steelers or pirates games.

he had no care for me and my small 3 kids

restaurant bar was good too

wifi created lots of issue & didn t work on upper floors

and i mean all staff - front desk, housekeeping, bar and restaurant

restaurant was tasty for dinner and breakfast

location ,wifi

excellent & helpful staff, shuttle very prompt & courteous, rooms were very q1uiet.

hotel employee was very happy with the 24 hour airport shuttle because i arrived at 1230 am

the shower was not super hot and wifi was not working for me. too slow

the wifi did not work in my room.

hotel was perfectly situated, room/bathroom was clean, shuttle back to the airport was quick!

the pool and the hot tub was a big hit for us

the shuttle to airport and drivers are amazingly friendly

loved free parking not always offered and since we had 2 cars was helpful savings

the pool was great, we had it all too ourselves. the room was spacious, very clean and quiet.

close to the airport and downtown. shuttle service provided. friendly and attentive staff.

nice and friendly staff, great airport shuttle driver and service, nice clean environment.

our kids loved the pool

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

was able to get a late check out which was much needed

did not arrive and since we arrived late in the night, it was very inconvenient especially with kids as they

breakfast had a lot of options but not a lot of healthy alternatives or stuff the younger kids

bar and restaurant prices are a bit steep for what you get

to airport with shuttle every 30 minutes, exceptional free breakfast, rooms are large with kitchenette and full

the breakfast the next morning was fantastic

missed the breakfast. they promised a bagged breakfast but it was not given out.

satellite/cable tv reception was mostly terrible for whatever reason, and the breakfast on weekdays and weekends

breakfast was great

the breakfast was superb

pool is little shallow for 6ft+, but not a bad one

friendly staff, breakfast free, kitchen, good locatikn, huge space, free parking , good wi-fi

good size room with spa tub.

parking is a big advantage

was great, staff, service, room, location, parking was on site

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

guide bar on the pool steps leading down to the water was quite loose; someone with mobility issues might find

wish there was a shuttle bus not the train

modern, clean, and right next to the airport via free shuttle train.

the room provided us with a comfortable and pet-friendly environment

allowed for late check out when flight was cancelled

also, although the gym on the top floor is excellent, it would be great if it included one or two rowing machines

breakfast wasn't offered due to covid, i also had to check out early due to personal reasons

in gym was old and seat didn t move up and down

offering free breakfast but closed kitchen too early ( so we received it cold at 9:30 am)

they also did not follow the requests i had made about not being placed close to laundry due to my having copd

goes to the kitchen area, wipes down the counters

the room was clean and spacious. the free wifi, breakfast and parking was nice.

parking was limited due to the high number of attendees and multiple parking spots needed for one

breakfast was good (cereal, coffee, juice, pancake, boiled eggs & toast)

it also states in description there is a hot tub at the location when my kids asked the manager he said

the room was clean and spacious. the free wifi, breakfast and parking was nice.

i love the cleanliness, airport shuttle and staff friendliness

breakfast was so good for an adult and for a kids

nice clean spacious rooms, and the added bonus of having a laundry room, pool and gym

bed and pillows were comfortable, staff were great, daytime shuttle service was great ud83dudc4d

restaurant, gym , pool

complimentary breakfast was awesome

they served breakfast on a tray and we were able to bring it back to our room

parking always easy

the kitchen to my surprise had everything including a dishwasher

residence~ nice breakfast and beautiful interior with very kind service plus delicious chicken and salad in

a bit pricey or expensive than other hotels with fully furnished kitchen.

room was neat and clean and extra bed for kids was provided - cooperative staff …

comfortable rooms and an easy shuttle commute to airport (less than 10 minutes)

very nice staff, let us do early check in

good, free wifi

clean room, nice staff and free breakfast!

gym is little bit small.

breakfast was good.

decent room size, very clean, parking available, tim hortons cafe next to the hotel.

big room ..laundry... big and very comfortable bed ...very nice staff and professional .

room was neat - the fridge, microwave were a good surprise - pool was big and heated - gym was basic but good

nice breakfast every day in the morning with helping staff in the kitchen

appreciate when they give me late check out at no charge i love free parking, free wifi, free

free parkinmg, free wifi, clean, breakfast included

wifi was slow

the room service was excellent and the food was delicious

the pool area was nice for my kids. the shuttle to airport was so slick.

the shuttle service was great for my son to get to his early morning flight

helpful staff at reception. good value breakfast plenty of choice. comfortable room.

the pool and gym couldn't be opened by our key cards because of technical problems

room service closed at 11pm, i had a free breakfast with my room, but i didnt get to have it

booked believing there was room service so that i could get a meal after a long flight

the kitchen staff sent us off on our early flight with muffins and fruit which was very appreciated

really appreciate the shuttle service which is available and timely

and bar was closed at 10pm the night i arrived and no room service

the kitchen and the service

free breakfast, and the room was the best with a full kitchen!

the pool was perfect for the kids, we liked the breakfast, and the rooms were clean

often having to wait due to staff in the elevator with their laundry bins

great breakfast. nice pool and whirlpool. clean and quiet.

perhaps a note or leaflet during check-in could be given to hotel guests with young kids mentioning please

the bar waiter was spectacular!!! made the entire experience fun and educational!!!

huge huge huge kids dance competition being held here and there were just toooooo many kids running around,

the hotel shuttle was a wait, but it came within 30 minutes

late check out

the bar serves food, so i went and ate before retiring for the night in my room

he helped me with the check in process and could see we had had a rough day, he gave my four kids and i free

if that weren't enough, i had an excellent breakfast, with a late check out and they even clean the snow off

excellent cook to order breakfast

bar cocktails, great staff and nice veranda

breakfast was just ok, but i am gluten free so options were little.

breakfast , the bath tub was too high and there was no bar to hop in

fitness club - size of the chamber - free coffre all day - parking

good to have a gym, swimming pool and business centre

i travel all over canada with my dog and used to paying $0-$25/night as a pet fee

the beds were comfortable and clean room was spacious parking was easy and not lacking space

pool looks nice

breakfast was good. awesome staff. amazing room especially the pool area

breakfast with fresh coffee at early in the morning...

wifi disconnection at 4th floor

had the audacity to tell us why we didn't use another room as we had booked 2 rooms, one for our kids and one

i'm glad they do not charge for parking like other hotels in the area

location free parking price

excellent breakfast and parking

very good breakfast with everything you need

the staff are very friendly, the pool and the breakfast was really good

wifi was a little complicated

grab and go breakfast was good staff was great

pool nice and warm and my partner enjoyed gym

kids dragging chairs across tile floor

noticeable shortness of kitchen staff to properly refill as food/beverage items lessened

the staff in the kitchen and house keeping were extremely kind and helpful.

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

wonderful breakfast and comfortable bed

no swimming pool

i can recommend this hotel because with the price they offer it is very advantageous because breakfast is

tight parking spots

many parking lots, deposit refund was really

wifi didnt connect

by accident on a bed sheet, i quote your making me do more work now, i have to take it to the laundry room to

tv and bed were good as well as the smoking rooms

the laundry room existed as advertised, but it required a key, which apparently is unique, and some

we booked because of the pool and good ratings.

no bar or restaurant, breakfast is just ok

breakfast is good

breakfast for morning

free laundry is great to have

it has a restaurant and bar area and the rooms are generous in size with a movable desk/working

staff members were nice free parking, free wifi & tv room service was good

no room service

not as described - booked kitchenette and it wasn t one

wasn't on the high floor, but we stayed a day in the quiet, it has parking lot view on the second floor