wifi not good at all

made very welcome by our host. fantastic restaurant. great location. convenient secure parking.

hotel was excellent the only small criticism was the parking was difficult to find

of parking at property,pretty courtyard to relax in

breakfast always excellent quality and service. parking available. close to town centre.

lovely hotel breakfast nice

central location. fabulous decor. spacious rooms. excellent bar and restaurant.

breakfast was delicious

breakfast on the small side only 1 sausage and only 1 piece of toast had to ask if you wanted more

very comfortable room, spotlessly clean . great bar . good location. super helpful staff

onsite secure parking. friendly staff. great restaurant.

was very comfortable, breakfast was great

great to have parking

smallest thing - the free wifi didn t work in the lounge area of the bar.

the wifi was glitchy

ample parking, free wifi, nice clean accommodation

everything, from the warm welcome to the delicious breakfast

didn't have

it has secure parking and the rooms are generous in size and well equipped

thoughtful details everywhere, from the little pack provided containing room keys and wifi password etc to the host contacting a taxi i had booked to ensure smooth pick up etc

plenty of parking

shower not draining so it could overflow wifi shocking

great location and a lovely pub/restaurant. ev chargers on site.

very spacious room with excellent view of the river seven, large telly, good wifi, comfortable bed

parking was easy and wifi provision very good

local takeaway options directions & telephone numbers given, the staff set up a table in the bar with plates/cutlery ect

great bar

the breakfast menus is just amazing and the coffee is the best i have had in a long time

nice atmosphere in bar & restaurant, nothing too much trouble

breakfast amazing room clean bright and modern with the most comfortable

lovely and clean. huge bed. accomodating staff. we had late check out

breakfast was better than expected

bonus of having free parking outside hotel

staff pleasant and helpful , cleanliness good room and comfort good breakfast good

no late check out option

our kids loved the pool, its really big they also enjoyed the gardens out the back watching all the

free use of pool

breakfast was great

lovely location pool and spa wow

we love the swimming pool and sauna etc

the staff and room service are excellent and they just want to help in any way they can.

my only negative is no room service. maybe just a small sandwich menu would be a good addition.

breakfast was excellent fantastic service and setting

had e mails to deal with and the internet in the lounge bar was more adequate had guests join me for dinner

perhaps even a reduced late bar menu or room service

a steak on the menu so i chose lasagne which was cold in the centre and had to be returned to the kitchen, stodgey with no hint of garlic or herbs

bar & restaurant staff absolutely lovely

there one night with my wife and kids, just loved the service, cleanliness and how nice all staff were

great room service, delicious food

pool and gym facilities a bonus

breakfast is

there was private parking and we could choose when we checked in

house with very large bedroom with en suite, and plenty of parking space

breakfast was delicious with fresh fruit and cereal then a cooked breakfast, plenty of tea or

at pelham grove great location lovely property and hosts, cleanliness, the breakfast and garden, parking all excellent

terrible, terrible wifi. absolutely unusable. better to tether off phone.

the equipment in the gym needs an upgrade

very convenient location for my purpose and facilities are fine

room was good with 2 double beds for 2 adults and 2 kids

our kids loved the hotels cheeky little elf

chocolates to the teapot with cup and saucers and the little metal flask that you can take to the bar and get some fresh milk for your cup of tea rather than the long life milk you usually get

plenty of parking

plenty of parking

even an outside fireplace with settees and coffee table for the cooler evenings plus an external bar to supplement the internal one

plenty car parking, beautiful views of riverside, ample sitting areas indoors and out with comfortable

so much a dislike but the room service was very limited

a 10 fee to extend check out by an hour. no salt and pepper on the room service tray.

wifi seemed to have a restricted upload speeds

very good stay, early check in provided without any problem

free wifi good

there was plenty of free parking and the location was in a secluded area

second visit here lovely stay and spa facilities are a bonus

super pool and grounds

excellent hotel location great rooms and pool facilities

loved the gardens, pool, spa and gym

excellent breakfast ud83dudc4c

allowing us a late check out and early breakfast

the breakfast was exceptional fresh and very tasty

a wonderful place, beautiful, quirky room, comfy bed, exceptional breakfast and lovely staff… happened to be here for their 10th anniversary party and was made to

especially the lady in the morning serving our breakfast she was absolutely amazing the owner and bar staff also gave us the warmest of welcomes the room was fabulous

if it were not for that i properly would have been in the bar enjoyed

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

i asked if there was a laundry nearby where we could wash our dirty laundry

staff were friendly and helpful had early check in which was a bonus

did ask the young girl at the bar early in the day she stated that the cleaner was just going up now

location, apartment fab, staff lovely and secret garden bar and restaurant wonderful

top floor room had slanted ceiling so only ideal for short kids not adults

excellent location, fab spacious room, loved that the bar was 24hours plus breakfast was lovely.

the noise might be a problem if you have kids who go to bed a bit earlier

bar area for chilling

room service was not good at all

tv wasn t connecting to wifi or

the bar did not have any lemonade or wine glasses, we were told they had all been used for room service

good staff, clean, easy access, brilliant location, fantastic associated bar and

good staff, good bed, good tv and wifi, quiet air con, great location

bedside tables would have been handy and beer mats in bar but not end of the world

the excellent location. the rooms were amazing and the breakfast was outstanding.

enjoyed our stay loved the room and we had our breakfast and evening meal in the boathouse, excellent food and lovely friendly staff will

breakfast buffet style and a la carte - all very tasty

didn't have milk in the room that's the only negative but just a short walk to the bar and they gave us fresh milk straight away

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

were very friendly and accommodating, chatting over the app whilst on the way to facilitate an early check in

friendly staff, arranged early check in for us and didn’t grumble when we were a bit late for breakfast

the bar was closed due to refurbishment but the owner was more than happy to let us have a drink

the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our rooms were ready and we was given an early check in

bar staff very genial

had a lovely stay at the grosvenor, the staff were very friendly and very helpful, breakfast was excellent

had a lovely stay. staff great and rooms really nice. tasty breakfast

faced a gym which was not good, and we could not believe that they did not serve prosecco in the bar

gym could have been more substantial

i used the spa which was very relaxed and exactly what i needed, the spa receptionist showed me around and i

no noise from the bar downstairs

very welcoming staff. upgrade to a beautiful suite. nice bar area. lovely breakfast.

fabulous bedroom location to town lovely bar great breakfast

restaurant and bar had plenty to choose from

breakfast great bar staff great, location brilliant

from the front desk to the bar staff to the fella who brought us room service

the breakfast was very good the location was excellent near the city centre.

rooms service location mini bar included breakfast in bed available aswel of room

the toilets in the bar were a bit dirty

the staff are welcoming and polite. great breakfast with plenty of choice. highly recommended.

not many food options for kids

shower pressure was weak. some pool/gym upgrade/maintenance is needed.

location next to the park and ride into chester pool facilities very good breakfast was brilliant great variety of food to choose from we were

very friendly staff. swimming pool and steam room were lovely. excellent choice for breakfast

check in, beautiful breakfast and lovely spa facilities

gym could do with some weights machines as well as cardio

excellent breakfast and free for kids

with little kids, it would be helpful to be able to move it up high

the gym

i loved the fact of how spacious our room was, the kids had space to be kids and werent cramped

breakfast was done as time bookings for rooms as it was a full table service and to prevent long

breakfast was included in our booking, and again this had lots of options and was great to set us

bar prices and meal options are also good

close proximity to the town (10min walk) the bar in the bawn lodge is a great place to eat and

nice breakfast

nice drink in the bar before going out

breakfast was excellent, and the location was just right

location was great. breakfast was delicious. nice room & lovely staff.

the breakfast was lovely as well as the staff who served it

the bar was closed, we weren't informed which was a shame otherwise couldn't fault anything

friendly staff, particularly in the spa area, we had two young babies, they were extremely helpfull

seeing the staff work so hard, but as they were the only two doing bar, food, reception and room service

listed as a family friendly place but no kids menu, and very few options from the pub menu in the evening appealed to my child

very slow filling breakfast bar up

the swimming pool was brilliant and the kids played for ages in there

great location for us, very friendly staff, cheap price and late check out.

for shopping at chesire oaks outlet village and needed a family room with individuql beds for the kids as we were driving the next day so idea was to take rest / shop / travel forward to blackpool

the kitchen had all we needed from a dishwasher, fridge with freezer drawer kettle & microwave oven

we also got a late check out of 1pm which was good

size of the bin for a 2 bedroom apartment was ridiculously small, especially given we had a kitchen and cooked