parking, wifi was down

difficult at this time to be fair under present circumstances due to covid 19 no room service, soap dispenser

loved the generous breakfast options too

staff especially were lovely, and the breakfast was very good !

it was a very thoughtful gesture to have a goodie bag for the kids when checking in and also another at breakfast

great location for the centre and comes with parking!

good car parking

great location, friendly staff, very clean, comfy bed, free parking.

wifi did not reach our room and it was very hot throughout the night

clean room good room service friendly greeting on arrival excellent breakfast.

reception staff, excellent kitchen staff-very helpfull especially when you are with small kids who are not eating

this trip alone with 3 kids i did wonder how staff would react but they were great with the children and the

wifi was a little weak in our room

it's not reasonable to penalise a pet owner with a nightly charge

excellent room perfect room serviced daily excellent parking brilliant price exceptional ud83dudc4c

the wifi wouldn't connect to the tv properly so i couldn't use any apps but that was a minor issue

the lounge and bar were good to relax in, and we enjoyed playing pool, too

clean, had a nice garden, a snooker table in the lounge area. 24 hour bar too.

free wifi was difficult to use, and absolutely impossible on my kindle, since it requires a facebook

friendly staff, bar open 24 hours and several different seating areas in which to relax

service number constantly stated that no one was available to take the call we went to use the spa facilities

bedroom and a makeshift wardrobe just a rail very small room wouldn t stay again piles of dirty laundry left

no food at all in the evening. only bar was open and no snack available at all.

bed very uncomfortable kids couldn’t sleep well

laundry trolleys blocking signage for disabled parking

i liked very much the lounge with the sofa and fireplace. very cosy .

pool facilities and sauna was just right and robes and slippers provided when asked for those

small gym, be better if pool opened at 7am instead of 8am so you could swim before breakfast

the swimming pool, also had a kids paddling pool next to it, was great for my 2 year old

kids makimg noise in the swimming pool also don't make it feel as a relaxing spa

i spent most of the evening in the bar and the staff and night potter were fantastic and had a few jokes with

there was no wifi included nor we extra kitchen services provided

room service provided and a deposit of 50 held onto for 6 days

it was reasonable to stay there and they had an indian room service menu

amazing full english breakfasts just as we liked it

just note about the parking, since we booked 3rd party, we have to pay extra

the 15 parking per car per night is rather expensive.

staff, attentive room service in regards to dietary requirements, good covid measures

in the bedrooms just an old dusty dirty fan, understaffed, staff weren t very accommodating, no room service

was given a room next to staff laundry on the first floor and they started spin drying at 7:30am

i had to go again to the reception to ask about the wifi code - she didn't say it was on the receipt, then

good wifi connection, perfect location

you can book the spa for an hour for

pool could do with some maintenance, although very clean but tired

of course, the staff is really nice, especially the guy in the bar and the young lad offering room service

gym equipment worn out

dirty laundry left in corridors

the hotel's bar area featuring a pool table was a fun addition to our evening activities

enough trained bar staff on at the busiest time in the evening

pet rules

i am disabled, room service would have been welcomed

like the difficulty with parking and the no free wifi in the bed room, also the shabby upholstery in the lobby

the manger of the restaurant was amazing made you feel welcome and the portuguese girl behind the bar i couldn

also pet friendly

nice warm pool and jacuzzi, steam room and sauna all worked well

everything but the kids loved the swimming pool the most.

lovely staff, from the receptionist to the bar staff who served us morning and evening, to the cleaners who

lovely swimming pool

lovely large room kids enjoyed swimming pool staff friendly breakfast good

very pet friendly

my daughter particularly liked george one of the staff who did the breakfast, she thought he was brilliant

didn t have the staff to run the bar in the evening & the receptionist had to almost beg someone to come over

balcony and the view. good breakfast

spacious room. good breakfast, friendly staff . other facilities available gym, swimming pool.

the bar closed very early and didn t have much of an assortment

bar staff extremely

loved the bar service around the pool

there were kids up there, running up and down, i had to complain 3 times

family friendly, would recommend for staying with kids

serious gymgoers beware

nothing obvious although the wifi was not good so iplayer & netflix did not work.

the parking was a bit tight on saturday night we had to park away from the amarillo

only minor little niggle was the parking was a struggle on late saturday having to park around the corner,

ged and jane were very accommodating, helping us get our large van parked safely on the front parking area

only thing we would say is the wifi connection was not great, we had to connect to our phones

kids liked the beds although they weren't bunk beds

the wifi did not work in the room i was in and most of the tv channels did not work

staff very friendly, clean rooms, pet friendly

room service was excellent

the beds were comfy, the hotel was all clean & the bar had an absolutely fantastic atmosphere

the decor, the building, the breakfast, parking.

room service menu/phone available in room - staff happy to assist with glasses for our champagne(

plenty of hot water, wifi and smart tv plenty of tea, coffee and biscuits etc

fireplace was fake

building with history luxury spa bath each room is unique

team on our floor and the wonderful staff around the indoor pool and spa area, which the kids absolutely loved

staff very friendly and helpful. breakfast excellent. room lovely and comfortable good size.

paying 5 extra every time for a tray for room service

staff on reception, breakfast and cocktail bar couldn t fault

pool is nice although it did get busy with kids and it s not the biggest of pools

have room service menu in room even though advertised could have a bit more of a variety from breakfast

so just wanted anyone else to know what to expect so your aware you will share with the kids

it would have been nicer to have this as part of the daily room service

the beds were very comfortable, including the kids' bed

the ev charger was not working

due to covid, no room service at all currently, you have to ask for fresh towels etc if you want them, although

bar area really nice

the staff, both reception and bar staff were friendly, helpful and welcoming

no room service which would have been nice

top notch cocktail bar with great staff

nothing is working no wifi no tv

breakfast was lovely

breakfast and location was amazing

ranat was very helpful. hotel was nice. lovely breakfast

breakfast an bed

parking was free beach and plenty of bars on walking distance

easy to find: free parking

great location. plenty of parking

parking was great, room was a good size

location and parking

size of the room was ok addition with small kitchen and fridge

stay here many times and love it friendly staff free parking and clean room and near to the

the bedside tables had old and sticky cup stains - i had to buy antibacterial spray and kitchen roll to clean

family’s with kids etc, shocking from the hotel

before anything i needed to know the staff very kindly gave me directions and advice free parking onsite great

hotel pool good

large room , clean facilities, leisure centre , bar , everything was clean, bed comfortable, staff professional

enough guests to open the restaurant so it was a limited bar menu only

every night and swimming pool

the pet car

pool was full of kids, which is only to be expected during school holidays but it may be nice to have some time

if there was no covid the facilities (bar, restaurant, pool) would be open. maybe next time..

kids loved the swimming pool which was nice and warm and the availability of free table tennis

the pool was a big hit with the kids as was the games room

the wifi was very good

the wifi didn t let me watch amazon or netflix

free breakfast as standard and wifi reaches all areas and comfy beds

hot tub was a nice touch - but the prices weren’t clear - was £30 for 2 adults and 2 kids for an hour but

a small pool table and kids games would be good especially if you stuck indoors when it s raining

very difficult to clean with so little water 09:00 is a bit late to start breakfast for us when kids are up at

my kids were trying to write a “tregonholme” song on the way home

as we travelled a distance to the area i had requested late check out as we had a night event to go to

location and warm breakfast for adults and kids.

value, friendly staff, location close to the beach, breakfast, quiet neighborhood, good wifi, close to a good

some free spots for parking

location was great, free parking and a nice room.

parking was a little cramped but marta took care of us , more towels and a bath mat needed in the

didn t close properly so let in light early in morning, and not much parking, a bit of hill to walk coming

room, comfy bed, nice shower, coffee and water cooker in the room, great location, free parking, great friendly

the wifi was unfortunately a bit weak in some of the rooms.

close to the beach , nice golden sandy beach for walk and kids playing.

extensive bar menu offered

bar people brought the food we ordered to our room which was nicer for us as we had two young kids

the bar downstairs served food from 8 am till 9 pm which was very convenient after late arrive back to

lack of parking spoilt the overall experience.

no cleaning no wifi no parking overall is that what they mentioned on website they didn t provide anything

communal kitchen was somewhere i would avoid due to cleanliness

the sos facilities were fabulous , lovely cool gym followed by a sauna and steam room and a dip in the pool or

well equipped gym

was abit disappointed that it was difficult to book more treatments at the spa facility in the hotel as fully

poor wifi no internet connection

liked the communication on whatsapp for room service restaurant and gin bar staff facilities

washroom was smelling bad. less veg options for room service

nice bar restaurant area overlooking the sea

outdoor pool for kids was great, total holiday vibes

the front of house staff, the decor, the room size, the facilities, the hotel bar and restaurant

an historical building, well renovated, providing a pool and gym facilities

4th floor no lift no wifi in the small attic room food was ok. service was slow or not at all.

breakfast was great, so easy to be able to opt for room service.

the spa and gym is incredible, the food and cocktails are amazing and i had the best massage- will book

concierge parking, great cocktails, and great room service

good gym and spa and lovely pool area

bar could have been open longer as it closed at 8pm and was showing on booking

powerful wifi and a huge tv

this hotel is in a perfect location, with fantastic rooms, wifi and great staff too

quite rooms and good breakfast

very quiet location and nice late check out

friendly reception on arrival, parking a real bonus, room lovely a great size and the bed was so comfortable

kids loved the play area in the garden

beds great service very helpful staff tasty breakfast have big garden lots activities for the kids

at the same time, you can enjoy the coziness of the living room with a bar and the greenery and privacy in the

the lounge could stay lit a bit later so you have somewhere to go after kids in bed

and friendly clearly explained how to contact owner out of hours and wifi password keys explained car park easy

helpful stuff, good variation of breakfast (kids free) and nice decolation

just it was so extremely hot so wouldn’t recommend saying in summer especially if you have kids

the big spa bath, the decorations in the bedroom and the paintings.

parking

lady on reception very pleasant and as we arrived very early she gave us early check in

the wifi was quite useless

wifi was a good speed

room was clean and well equipped with tv, wifi and toiletries

wifi didn't work, heating was too high, no staff on hand for any of our stay

enjoyed the facilities of the hotel and sadly missed out on the bar and coffee shop but would like to return to

very limited parking which is not made clear.

we were in a family room which must have been directly above the bar which had music on very loud till half 1

friendly people, big room, great location, parking

staff was kind and helpful, free parking. spacy room

great facilities including a pool and lounging area

staff, parking, cleanliness, pool, breakfast

good value for money, great room, great location, free parking, wifi, close to shops

exits blocked in bar crisps at bar was 4weeks out of date the young lad behind the bar serving us didnt look

operated system for the hot tub and had raided my coin jar as partly i wanted a relaxing/recharge spa break as

at the reception was very nice , friendly he give us some information what we should visit with kids

not working properly shower door didn’t close wires hanging from the tv & hairdryer on to kids bed very

and staff was great, friendly and helpful, location was great but wifi was a bit too slow but it's free which

the shower was dirty and door hard to open, kids could quite easily get burned in there

wifi fine

my kids love the shower because it was big enough

parking is an issue as its limited but down the road there is a public car park 10 per 24hrs

very clean and specious room. the kids liked the room very much

parking limited but did manage to get off road so happy in the end

the wifi was a disaster, hardly had the signal, no access to the internet

beautiful place! fantastic pool and gym. room was lovely, clean and well equipped.

kids really enjoyed their

friendly staff, room spotless and the touch of free wifi was

massive room and separate en suite for the kids

location only two hundred yards from cliff walk, takes pets, parking and wifi

beds really comfortable and a good range of pillows, tv and wifi spot on and great hygiene

good wifi nice breakfast a small communal kitchen area with fridge, freezer and microwave

wifi - poor.

tv in every room with wifi

great location lovely staff early check in felt safe

everything you could want from a continental breakfast

plenty of parking

had a drink from the bar on the patio

hotel was run by extremely helpful staff, beautifully clean, comfy beds, hot showers, car parking, close to

absolutely first class breakfast cant recommend highly enough

the fact that kids can only swim in the pool between certain times.

the fact that kids can only swim in the pool between certain times.

breakfast was great, lots of choices

literally everything. the room swimming pool sauna spa everything in general.

kids loved the pool

great location with parking , great garden rooms and food

parking on site good and 5 mins to beach

wifi could have been better but it was available and free!

was a little run down and the staff are all ok but mostly kids that didn't realy want to be there

i had to leave early the next morning for my appointment but left him with a late check out snuggled up in the

car parking great, fantastic breakfast choices

kids club and location

poor wifi

spa area really lets this lovely hotel down swimming pool is cold only a sauna lockers are very

looks a bit rundown from the outside and the cooked breakfast was cold, the chairs outside in the bar area looked

wifi didn t work v well in our room

very comfy, decoration of rooms, bar and restaurant unique and quirky

free parking. wifi . the bar. the food....pretty much everything ud83eudd37 .

10.30 last orders in bar tue eve.

wifi wasnt really good. but it might have been depending on what room you were in (no5)

, there was a night porter at reception who had a moniter to view the parking area

plenty of parking spaces and good wifi

plenty of parking available and in a good location for our

staff were very nice and the young bar man on friday night was remembered our order every time despite us being

location to dudsbury golf club, great value

breakfast was very good.the staff were very helpful and polite.

excellent breakfasts & evening meals, bar open too

to pay for the car park definitely a pet hate definitely would consider not stopping here because of

hotel - point a to point b type scenario, but it's not a place i would stay for a week with the kids - not do

useful to have a few ev chargers in the car park (although the procedure to use is annoyingly complex, with

friendly staff, attractive and spacious rooms, quiet, plenty of parking, great food.

very pet friendly

super friendly staff, dog friendly lots of easy parking.

gorgeous decor in bar & rooms,good quality cooking & food.

bar and waiting staff were polite and approachable

the man at the bar couldn't be asked to serve us outside as he was alone at the bar

food in bar was very nice and portions were generous

friendly , clean tidy , ideal location , nice little pub , car parking great, all round good place impossible

friendly young lady behind the bar who was also busy and making sure covid regulations were adhered to

though this is a busy pub uin your room was very quite brilliant location great hosts nice food parking a bonus

creaked when you moved which i don't realy like when you get to have a stay away from home (no kids) and you

good free wifi

breakfast was amazing so much choice and very tasty clare on reception was so lovely and her

only thing that could be improved was the wifi which disconnected every now and then

great location, great view, interesting for the kids, good breakfast, kind and attentive staff

location was excellent. wifi was good and easy access

the wifi only worked in the downstairs lounge, not in the room

shower not in order at first but got fixed. wifi out of reach from room but worked downstairs

only wifi downstairs not in your room

wifi was very weak.