wifi was very good

then, as we were exhausted and travelling far for a family funeral, gave us a complimentary late check out

great breakfast with warm and welcoming staff

weren't made aware that you could take away breakfast if you had to check out earlier than the serving time

kids are welcomed

food service could have been a bit quicker and my pet hate, paying extra to park your car overnight is a real

friendly staff , lovely bar area and modern tidy room , pet friendly and comfortable

in other moxy hotels it has charm, a cheerful contemporary atmosphere, great staff, pet

super comfy bed. big tv. nice but small gym. computers you can use and printer

was a pain that you were asked to register for the wifi

great staff all round pool for kids

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

really comfy and quiet room (just as i requested) i ordered room service as i was tired and the food i ordered

excellent location pool great for kids bus to city was so easy

ordered room service and the salmon was extremely dry

staff far from friendly - yes we were some 40 minutes before check in permitted, even though an early check in

in ground floor with windows to terrace and some people smoking and kids playing loud - couldn't sleep early

in ground floor with windows to terrace and some people smoking and kids playing loud - couldn't sleep early

kids option in the restaurant was very good reasonably priced bar and food menu nice to relax after

some degree holiday inn express are all similar, comfortable enough, allowing pets, charging for parking (but

shower was massive got the 2 kids in

the comfortable bed, the breakfast, the helpful and smiling personel

was in the room with a transparent door - not ideal for a mum with two teen kids

good bed and shower and wifi

shower door opens into the main room and is glass, i stayed with kids so this meant that someone had to leave

great room service and help by the front desk

it was pet-friendly and staff were absolutely helpful/accommodative with pets.

very accomodating of my kids

the prices in the bar area a little pricey but bar food was good so swings and roundabouts

very big room. ev charging. powerful shower.

maybe a more comprehensive gym equipment.

swimming pool and gym great breakfast.

comfortable beds. great size tv and free wifi! what a pleasure!

hotel staff were very accommodating with early check in and late check out

the room service was slow we ended up going to reception to order the food.

room service was excellent

kids under 12 get free breakfast

parents can stay close to their kids while helping them to adjust

secure and free car parking

the night , this seemed to be a super king room that had been changed around for 2 adults 2 kids

lovely staff and great warm pool for our 2 year old to swim *****

signal on wifi wasn t great and i ended up using my mobile signal as it worked

was said that room service was provided but we had to go down and collect one time and then another time it was

great weekend with kids

they went above & beyond, amazing service, the bed was huge & super comfy, room service breakfast sorted the

the wifi very poor

mobile wifi is very poor in the area but the hotel has decent wifi connection.

drinks on room service :-) would recommend

everything bar restaurant and stay all under one roof and right on the

only two hours free wifi

dinner was also excellent and kids eat free

room was clean and comfortable. pool was lovely and warm. helpful staff.

place breakfast was really nice and good selection of food

we didn t use the spa / swimming amenities due to young children being present but that was just personal

late check out good service at reception

later than expected, bar was really lively and busy, staff were very welcoming and extremely helpful

the bar had a lovely atmosphere and the cocktails were lovely

our room window also overlooked the kids section of the beer garden so there were screaming children and music

communication from staff prior to stay, lovely warm welcome on arrival with early check in as we requested

restaurant and bar were ideal for both food, drink and value for money

wifi wasn't the best in the hotel

great kitchen with good breakfast and options. facilities are nice throughout

hotel does cater for young kids and is comfortable with a great location

problem with technology in the kitchen left us waiting a while for our meal but apologies were made by the staff

a great deal all lights had to be off to see the tv because of the glare terrible tv and wifi

a great bar for drinks at the end of the day

i couldn't use wifi in my room. i relied on my mobile connection during my stay.

food in the bar was just what we were looking for and the breakfast was outstanding

can't find any faults great value for money lovely well stocked bar aswell and made to feel welcome

a sofa food was fantastic both breakfast and from restaurant and very cheap too great bar great choice of decent

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

not too far from the centre and breakfast was good as

thought the prices at the bar were a bit steep

-comfortable bed -awesome view -good wifi -good breakfast

i loved how the staff was so attentive to our needs especially having young kids

we ordered room service and it came and my partner pie and chips was a frozen pukka pie which he ended up not

the evening meal to the bar was brilliant service and atmosphere was excellent

most comfortable beds and pillows, hospitality tray friendly staff, great skyline restaurant and bar drinks

choices (everything from eggs benedict to a full scottish) as well as a continental breakfast bar with juices,

lovely soup and sandwiches from room service

we are in the bar it had a really nice atmosphere and the food was lovely

gym restaurant cafe swimming pool staff were amazing bus stop to city and other locations brilliant

everything, particularly the gym and the swimming pool.

rooms were mostly stylish and up to date great facilities, inc good wifi (big reason for choice of

am disabled and my husband has to get drinks, from the bar and pay at bar, to take my medication for pain

staff were very accommodating, we got an early check in which was fantastic

check in and late check out

the property is pet friendly, but the garden at one house is astro turf, and the back garden in the 2nd is all

very welcoming staff, breakfast was awesome. very quiet place to stay.

is a lovely small family run hotel with beautifully presented bedrooms and dining and bar area

lovely staff, easy check-in, swift room service, food well cooked.

have been cleaner, in particular the carpets furniture was dated wifi was poor view was

'spa' was a rather small pool that was just filled with kids jumping in and splashing everyone, not very relaxing

got early check in

staff were brilliant. charged my phone without fuss and bar service very friendly.

trolleys of laundry and other housekeeping items all piled up

great location, cheap, easy, free coffee, good wifi

the room was on the ground floor but to get there we had to get past the laundry unload which was like an assault

it s pet friendly and close to the town centre.

charges for early check in even if room is available

breakfast deal great

nice bar and restaurant

rooms spotless and comfortable - sky tv, free wifi, brilliant showers , free phone - just incredibly good value

the complimentary breakfast for the first morning was a lovely touch

bar next door looked good so must buy something on next visit

poor wifi connection

wifi can be a bit sketchy if you're trying to video call

there is a well appointed kitchen and overnight laundry service for only 6

secure, clean and tidy with comfortable beds, en-suite shower/bath and on-site kitchen, bar and laundry

laundry service available

the water pressure was good, the wifi was good

was a bit cold, even radiator didn't really help, wifi wasn't reachable at my room.

wifi awesome, shower hot, staff wonderful and break fast.

we loved the little touch of a chocolate bar with the tea and coffee facilities

have been nice if the reception area was used rather than having to go in and out of the bar for check in/out

the bar was nice

modern and comfortable with a lovely bar lou he area. so handy for haymarket trains and the tram

the breakfast menu is unique yet there are many tasty dishes

hotel is lively in a good way, staff nice, lovely bars and the decor is beautiful and comfortable

would have liked a fitness facility. found the room service menu a bit confusing.

light in bathroom cabinet didn't work wifi password not evident in room and plug in heater didn't work the stay

wifi

we took wifi password. but the internet weren't working

unfortunately, the wifi doesn't work properly.

wifi in room

library and bar for relaxing in the evening, the decor in the first and second floor, the view from the room

wifi with low coverage in room 10

the bar & old library settings are very quiet and chilling

wifi very slow , everything else great

finally there was poor wifi on the 4th floor but still recommended

only issue was the kids running up and down the corridors from 8

we didn't have breakfast as we prefer to eat local

the bar staff were pleasant and helpful and the two evening meals we had at the hotel were very good,

modern, clean and very well equipped. nice bar with really friendly staff. lovely breakfast

there was a problem with the wifi. they refunded the parking for it. very appreciated

well stocked little kitchen area too

internet wifi spped was extremley low

loved the mini kitchen and it was digs by arrangement which was great

loved it had a small kitchen with a fridge

the rooms are spotless as is the whole hotel, with the added benefit of a mini kitchen you can save a little

breakfast was great with kitchen staff attending to our needs

important: the wifi connectivity was excellent

breakfast is also good

saw it, i thought it was a joke , they gave me : an apple, a banana and a tiny orange juice for kids

would have have read my request for the reservation, i made a booking of 2 room, becouse i had 2 kids, 7 and 9

did not use dining room but had room service breakfast which was good

very responsive to any question, comfortable beds and great room service menu

wifi seemed to be managed by a 3rd party and wasn't secure

to enjoy the best of the many independent shops and cafes in the area and relax in the lively bar and restaurant

beautiful building, lovely room. great bar restaurant area, nice staff and nice atmosphere.

gym was a bit poor, broken equipment

modern hotel with lots of great amenities (gym, bar, restaurant)

we had an early check in and our room was ready which was amazing

no pools or spa feel like room could be a little bigger.

we also added an extra birthday package for 70 which provided us with late check out, balloons, chocolate,

com page said the hotel offered laundry services but when we arrived at the hotel they only referred us to

the kids has a seperate room too

travelled with my two kids

wifi in my room was unreliable, during certain times the signal kept disappearing

family room ie separate room for kids with bunk beds, no pull outs or sofa beds

it's so mordern. the staff were friendly. wifi was free and easy to connect

to use as my base in edinburgh for a couple of days and work on the move and it had good (free) wifi

wifi was excellent

the small bar counter inside the property, which is always available, was also very nice

i arrived quite early the day i want to check in but luckily the staff let me do early check in instead of

was under the impression that there was a gym, but it's a small room with a few workout equipment

we went up to the bar in the evening and the staff were so kind and friendly - really made our stay

great hotel overall - good decor - comfy beds - free welcome drink - nice staff - gym - board games in the

early check in.

breakfast was a good price and had decent options; room was lovely, modern and clean; facilities (gym, bar) were

no bar or restaurant

the food was good all round for room service and breakfast

nearby amenities for grocery, dining, and laundry were amazing

nice room with good location. all goods are there including fridge, boiling pot, gym as well

kitchen is closed for the whole month of january (breakfast is still available)so no room service food was

excellent..great room, so comfy bed, friendly staff...good room service!

laundry service if you needed is a great idea

), the staff was great and we used the laundry service as well

the family bunk bed room option was fantastic for our family of four with two young kids

the property was perfect having your own kitchen so if you wanted to you could cook a meal

of staff who greeted us at 8am on saturday 17th was not just warm and welcoming but found an early check in for

loved the themed rooms and the brilliant decor in the bar and lounge areas

nice staff tried to fix wifi

not what we had in mind for a night away without the kids

great rooms, nice bar and cocktails, comfy bed. free wifi and great location

phoned to look at room service but was told there wasn t any (although it

it didn't have a gym, but it looks like it's 'coming soon'

excellent breakfast and friendly staff that remembered us each morning

wine glasses in the kitchen would be useful, and a hand held shower hose in the bathroom.

staff, room, gym, breakfast all fab

staff were incredibly polite especially in the bar area

2 hours for the kids is ridiculous, i brought my daughter for a treat thinking she would get a good swim after

room service for dinner was very quick after ordering and the food was amazing and hot still

were looking forward to using the swimming pool, we had booked to use it on one of the mornings to then find

the bar is a gin lovers dream with over

location at the head of stockbridge & everything you need is in walking distance of the hotel the spa suite was

put cooked breakfast down for room service

24 hour bar so nice if you got back late and wanted a drink for your

is excellent, quaint place with a lovely little pool, and absolutely silent away from the hustle and bustle

bathroom spotless, lovely shower with spa type shower spray

very comfortable room, matress and pillows comfortable. very clean. wifi good. gym excellent.

room has air condition, a recliner bed and decent wifi

stayed here twice and always amazing. gym is small but all you need for a hotel gym.

hotel, loved our room, kids loved it also spotless clean, 5 star, loved decor the security in the lifts, only

i was also pleasantly surprised to learn that there's an on site gym

very warm shower not powerful would have preferred a daily room service, although i understand covid restrictions

room service available and the location was ideal for a short walk into town (15 - 20 minutes)

our needs perfectly, travelling with a pet & couldn t be better catered for

wifi was a bit slow.

the family room with the separate area for the kids bunk beds was a hit

there was a breakfast option that would have been an added however plenty of pastry shops around

the bar below the hotel is one of the most interesting i have been to and the welcome was

there is a bus stop just across the street and plenty of shops/breakfast places/supermarkets nearby

breakfast being unavailable is the only downside to this hotel but plenty coffee shops within a

wifi was not working most of the time we stayed and we prefer a little bit warmer inside, but i

i would have preferred room service but do not do that and also surprised no lift

the parking situation was tough but it worked in the end.

lovely bar and welcoming lounge

first, the wifi sucked

we had no wifi which was a real disappoinent

mins before anyone came to take any form of order from us we would have been quicker ordering room service to

room service was exceptional especially since i was staying alone so i used it quite

were comfortable with nice added extras, breakfast menu was varied and food delicious and the areas to drink

cocktails are on point and room service is quick and easy just exactly what your wanting for a night away

beautiful 4 post bed with a fireplace in front, a luxurious bathroom and a lovely decor throughout

location price comfort and staffed 24 hrs a day with the option to pay £10 for late check out .

no free wifi.

wifi was terrible

wifi was quite slow

would recommend getting late check out at 1pm which we noticed after was only £10

easy parking, good location. great staff.

wifi reliable and building heated

wifi worked well unlike many hotels.

clean, quite, the super fast wifi. cheapest

use planeparking for a week, it's cheaper than taxi or tram

range of equipment in the gym would be great, but there is enough in there for a workout and the 24hr opening

good gym for a bit of fitness work before a night out great view of the castle

looked like laundry cages or something

ordered room service

gym was tiny, coffee/kettle in room in a cupboard with no plug and no real place to put it

good wifi and excellent choice for breakfast

had to call the restaurant from my mobile to order room service

rooms quiet, even when bar and restaurant hectic

the guest wifi in the rooms is really not great and was cutting out constantly.

decor of room, bar and generally the hotel is excellent

they kept toys for kids as well because they know we are travelling with a

bathroom could be cleaner. the tv didn’t pick up any kids channels

very friendly staff and great breakfast

chemical spray use for cleaning was left on top sink in the toilet, completely unsafe for kids

to sit in reception it felt a little cramped but there was seating area, there wasn t really a bar area to

the late check out was great

the wifi is also very poor, i would recommend this hotel to my business if it weren't for that

wifi was really intermittent

) the usual female staff member was on later and comped us late check out for our trouble and i'm sure will sort

wifi really poor room was at back of property- noisy with clearing of glass and bottles in

wonderful amenities such as gym, pool, sauna

we love the place coz its a pet friendly hotel, we are glad that we bought our little pet.

the breakfast they had was also worth the extra cost

wifi was bit poor 4 kids

warm welcome, all the staff we met were really polite and friendly, the pool and sauna and jacuzzi facilities

breakfast was varied

amazing as usually! i will never get fed up of that view with breakfast.

hotel stuff was extremely friendly, location is very central and breakfast is quite good.

there was a constant rumble from the kitchen extractor which made it hard to sleep

as not many guests bar was closed at 9pm

wifi is available

had a nice view from the room, bar prices were also reasonable

was slow to start and and on occasions it did not pick up its wifi connections at all

the hotel has a nice bar where coffee and tea are complimentary

super bar and breakfast area

room service was slow - and the reception area always seems very crowded with parties and wedding

the breakfast more than met our expectations.

love the location, great staff,clean & well equipped gym

excellent location. lovely hotel. friendly staff. fairly late check out 12pm

room service menu limited.