the breakfast compared to other hotels in the area is far better than the cookie cutter continental

bathroom tub needs a grab bar to ensure safe exit as it s a big step

bar cocktails, great staff and nice veranda

very nice cocktails and bar food. very clean. staff were very nice

if that weren't enough, i had an excellent breakfast, with a late check out and they even clean the snow off

great pool and fitnesss area, friendly and helpful staff, convenient location

the room was great - nice kitchen area

breakfast was delicious and the coffee selection was superior to any other hotel i ve stayed at

great free parking

breakfast exceeded my expectations

there is quite a bit of parking too which was a bonus

trying to find a parking spot was a problem. cold water tap in the room didn't work properly.

not enough parking and could have opened spots closer to ski hill for skiers or families with young children

the pasta and the fries i ordered for dinner through room service were not very good

maybe to create different prices for under 5-6 years old kids

i travel all over canada with my dog and used to paying $0-$25/night as a pet fee

location, large comfortable room, wifi, ac, tv, large parking lot, restaurants nearby

great location. very clean. kids loved the pool. great breakfast. plan on coming back.

we had some issues with the wifi, which i haven't experienced on previous visits to this hotel.

direction about wifi(still not sure if that's offered), room keys stopped working before check-out

the wifi didn't work.

free parking and georgetown nearby had decent facilities

low standard as compared to the prize to pay. didn't give me password for wifi.just low standard

parking lot was being sprayed

party in the parking lot

restaurant close across the parking lot which was very convenient and it was good

perhaps further down the parking lot would be

also hanging out in the parking area in front of my room, i was concerned about possible damage to vehicles

the grounds were kept very well the room was very clean , the breakfast was outstanding and very good and

parking area wasn t shovelled and made it tricky for parking close to our room

little aged but cleaned and good customer service. free breakfast and parking

the gym was very basic and they could do with more weights machines

was an extra charge for in-room service, and guests were not offered a free bottle of water in the room

i truly felt as if i was at home, room service comes up to your room (thank goodness)

would be nice to have a high toilet so seniors can get up and down, no bar to assist you to get up, it's like

small kitchen table and two chairs

clean, spacious enough rooms for the price. small kitchen available.

clean rooms, kitchen area, everything

plenty of free parking

laundry facilities clean and a few steps from our door

comfortable sleep. room was clean. wifi worked.

no pool

the gym could be a lot better

if this hotel had a pool, it would have been perfect

lived being by the airport the kids loved watching them

the room is very good and hotel offers free parking. facilities is great.

location,room gym pool towels

laundry facilities were complimentary

hotels very clean the pool was very clean. the front desk was very very professional.

the pool water was pretty cold but that could be subjective.

friendly staff, clean. enjoyed the pool and hot tub.

5+ stars highly recommended pool opened from 6 am to midnight free parking

the server was doing drinks, answering room service orders, preparing the light dinner plates

early check in. microwave and fridge

two tvs, comfortable beds, lots of space in the rooms, very clean. the kids loved how

staff was polite , they had starbucks, the gym was awesome

free parking , clean rooms, quiet hallways, quick and free wifi

very good gym and swimming pool, great breakfast

loved the wonderful lydia on the bar downstairs, she was friendly and so happy to see guests, despite being so

wifi was good

laundry room can have a little device to pay with card or with tapping.

breakfast needed more variety

have the breakfast but the hotel was great, customer service was awesome, location was in a area next to

only downside was the construction (lobby area mainly) and the pool was under construction but overall, it was

the pool and gym facilities were clean, modern, and well-equipped, perfect for relaxing or keeping up

poor wifi connection.

small complaint: when i emailed asking about shuttle service i didn't receive a response, so i arrived at the

the shower was not super hot and wifi was not working for me. too slow

hotel employee was very happy with the 24 hour airport shuttle because i arrived at 1230 am

complimentary breakfast, comfortable bed, included wifi, 24 hour restaurant next door.

room service the location friendly customer service excellent breakfast everything was

great for a short stay for business, and has a laundry mat downstairs.

kids were not happy to open curtains and see a roof.. that was all u could see.

to much truck driver in parking lot stand watch other ppl all desi

i teach my kids to be super quiet at hotels

we did take advantage of the workout room and pool-spa

gym is great, so is the pool. room is clean and as expected.

he exuded a genuine pleasure in registering us and later arranged for a late check out when our flight was

no room service..or door drop-off from hotel restaurant.

the bar was lovely and the bartender was fantastic

no complaints. overall a pleasant stay. especially if you have young kids

no outdoor space for young kids.

if you looking for a wonderful place to stay this is it and if u got kids this is definately it

the breakfast the next morning was fantastic

breakfast had a lot of options but not a lot of healthy alternatives or stuff the younger kids

and bar was not open :( breakfast buffet not available weekdays :( only weekend

no laundry generally the rooms and all seems older

no bar and no restaurant ud83dude14

were disappointed that the pool was closed for maintenance

was ridiculous 1st room the bathroom was disgusting and we could not connect to the wifi they moved us to another

room service was closed and we werent informed of it

very nice place. great start. really enjoyed the pool and hot tub!!

the walls are thin, we could hear kids screaming in the middle of the night from the room next door

the wifi was very off and on. couldn t really use it.

kids screaming up and down the hallway late at night....

kitchen and bed room

the availability of laundry rooms was another great feature that added to the convenience

it support person on call and they were unknowledgeable so i was unable to connect to the wifi

the pool and gym facilities are great

pool and gym can improve cleaning happens after 3 days

it s just under the gym and you hear the weights clunking ud83dude33 our fault because we asked to be as high

beautiful modern hotel. pet friendly with large grassy area for dogs

pet peave is that there is no night light for us older people who get up once or twice in the night

easy to get to. appreciate all the things in the room for my pet dog.

clean ,quiet and had a great bar / restaurant

location and swimming pool

it also has airport shuttle

i had to pay for laundry and pay for detergent too. it should be free of cost.

had to originally ask to switch rooms because i was placed on a pet friendly (i suppose) floor dogs

we got to the hotel on account of the unnecessary hour long wait in freezing cold weather, the kitchen was closed

there was a family in the adjacent room, with very noisy, crying kids

bar was closed when we arrived (which was not a late night)

very comfortable beds quick maintenance to fix tv balcony with chairs & table free wifi & free parking staff

the room was clean and comfortable, the pool was awesome

no laundry service active sat and sunday

pool was very busy was not even able to go and enjoy

ice pail was dirty. snack bar was ridiculously expensive. besides that, no complaints :)

water slide was awesome! kids had a blast.

gym was amazing

friendly staff, nice bed and restroom. pretty zippy wifi that worked steadily.

checking in and out was easy. bed was comfortable. no breakfast because of covid

we stayed in hilton, marriott and ramada during the trip and my kids loved this room the most of all

there's pool and gym area although i never got the chance to use it

we were given the option of a late check out for 70 cad plus taxes

i got an early check in and an upgrade

in the bar was rude as we sat to watch the last few minutes of the game

really appreciate the shuttle service which is available and timely

pool and hot tub (did not use) but was empty and looked nice

the spa and the swimming pool was relaxing! the bed was also really fun for us!

wifi was incredibly slow on both laptop and phone

incredibly friendly staff. nice room, nice pool. great breakfast.

the gym and pool are outdated.

good breakfaat options . friendly cleaning staff. clean and well-appointed gym facility.

found the pet fee high compared to other hotels, i normally pay $15 to $25, in this hotel it was $75

don't like that the pool and gym were closed down due to covid

i took advantage of the extra facilities in the lower level - gym and swimming pool

very expensive - 225 us$ for one night for a single room with 2 beds (2 adults + 2 kids).

really liked the location and the shuttle to the airport

good price,good room service,late check out for moderate price

lots of noise from the bar and kids running around

breakfast could be better

the breakfast was nice

pool was nice as we had it all to ourselves

room service staff, they knocked on the door of my room 3 times in half an hour, i told them i have

there was free parking

there is a complete lack of basic kitchen utensils, such as at least a cup, plate, fork, spoon.

it was close to everything we needed and having the kitchen was perfect.

pet friendly

no room service and my bath door had problems

likes the conscience of having a vending/ laundry area

location, room, wifi, price, gentle staff.

kids were completely unsupervised

free wifi was not really free and tv was very outdated.

kids were completely unsupervised

room service was prompt with delicious and affordable selections

staff were courteous and helpful, laundry on site, breakfast included, reasonably priced.

wont send the room service upon request

great breakfast, convenient airport shuttle service, friendly staff!

access to laundry facilities 24//7

free shuttle easy check in late check out at request good breakfast

no gym

the swimming pool and gym as it gave me something to do while waiting for my connecting flight

couldn't connect to wifi fee for parking

no late check out

the pet fee is 75 plus tax, very expensive compare to other hotels, but not pet facilities provied at

we never actually received breakfast or room service.

because my flight was changed and i arrived around 9am i had to upgrade in order to facilitate an early check

the same receptionist told me that i would not get all my deposit because they would detect the pet fees

the hotel is 100% , lovw how theres dennys in the ground, pool, hot tub and gym in the basement

we were tired from a long haul flight and the girl on the phone didn't seem to know the menu or room service

great staff, room service, comfortable bed and free shuttle bus

was able to get from pearson international to the inn and back from by shuttle service, there was a restaurant

staff i arrived a bit latter than planed at 9 50 went straight to the restaurant all the staff bar one had gone

the shuttle was great, staff very friendly and helpful.

the shuttle service and drivers were excellent and knowledgeable about the airport terminals

free airport shuttle

breakfast for morning

to airport with free shuttle to & from airport every half hour (which is helpful when hiring a car for a day

seems brand new, exceptionally clean, spacious and the airport shuttle runs every half hour

laundry and gym access

breakfast was so good for an adult and for a kids

also any hyatt place that i ever stayed offered the free breakfast but not this one

was farther than expected from airport airport shuttle never came way too expensive

service was really great, breakfast was also amazing

nice clean spacious rooms, and the added bonus of having a laundry room, pool and gym

haven't had the chance to use the pool, it looked fine

gym sucks, such a small gym

pool water can be a little more warmer

it is convenient and close to yyz airport and offers complimentary shuttle service

limited choices of hot items and viennoiseries in the breakfast buffet.

very uncomfortable bed,, specially with kids it s very high ,, washroom was not clean enough.

place was run down and did not feel comfortable to stay with my kids there for the lack of cleanliness

kids had a great time felt safe, comfortable

wifi was great

i am not complaining about the kid as kids sometimes go cranky

very cold water in the swimming pool

the included breakfast was excellent, and the pool and hot tub area were so much fun!!

very good amenities like the indoor pool, the gym and spacious car parking

excellent service and staff super clean free parking

free parking

on the one morning, there were 2 kids screaming from 8

wifi was an issue for me. i did not use it. i am picky.

i can make that would have made my stay better would be an upgrade to the coffee on offer at breakfast - it was

on the one morning, there were 2 kids screaming from 8

very quiet. good breakfast.

the water in the pool was on the cold side.

very clean, friendly staff, breakfast was amazing! kids loved the pool

prices for breakfast buffet was too expensive

location, room service and comfy beds

very clean, friendly staff, breakfast was amazing! kids loved the pool

tight parking spots

for king size fireplace suite the room was extremely small

parking was abit tight

the rooms were spacious, wifi was excellent, hotel was quiet.

uninterrupted wifi is really good, i joined my office calls without any trouble

i was in a non-smoking room and i still can smell smoke

lots of unsavoury people hanging around in stair cases and parking lot

literally called her yesterday asking which lightbulbs do i buy so i can replace them myself the wifi didn t

convenient. smoking room available.good price. perfect for my transition between apartments.

many parking lots, deposit refund was really

the pool was clean and lots of towels available

hotel location is very convenient, parking is free.

thought your breakfast was excellent

appreciate when they give me late check out at no charge i love free parking, free wifi, free breakfast

front desk people were very attentive & organized with scheduling facility ( pool & gym)times and accommodations

the staff was friendly and helpful, the room was clean, the kids enjoyed the pool

bathroom shower door had a small leak at the base, leaving water to pool

the kitchen to my surprise had everything including a dishwasher

laundry, gym and pool both helpful for longer stays

the staff was friendly and helpful, the room was clean, the kids enjoyed the pool

comfortable beds! free wifi , clean room and good variety at breakfast .

i loved the swimming pool and the kitchen was amazing, and the ac. was very user friendly.

the kids loved the pool and there were places they could ride their bicycles

was clean, we had access to a pool, sauna, gym and hot tub as well as beakfast was included

seriously for the price fantastic vale and there is a small pool