facility are very clean ie: room/pool exceed my expectations

will definitely come back with the kids

the best experience good gym friendly staffs

gym and pool are very big in size too

was cooking my first night came out to say hi quickly, my meal was packed up for my room, joe the bar keep was a gem

kids were completely unsupervised

kids were completely unsupervised

wasn't cleaned well and couldn't park in some parking spots because they were partially covered with snow

room, gym, staff, and hotel.

no bar no restaurant disgusting breakfast. no free water no cleaning room for 3nights

location designated smoking area trash room laundry

open the kitchen and you see unclean cubberts

it's makes me feel at home especially the kitchen, the bathroom and ironing etc

great laundry room!!

i like the small kitchen area and room is fresh

easy access to the 403 and 407, making trips to hamilton and etobicoke easy, with plenty of free parking

com site also , as i stayed their because gym facilities were advertised, half the equipment didn't work

room service and had to go down and get it as the kitchen was busy

was surprised that there was a fee to park in the ground level open parking lot

pool was closed by board of health, no onsite dining

we also enjoyed the pool, hot tub and the breakfast in the morning

very nice large rooms, fully equiped kitchen, workplaces, shining clean bathrooms, delicious breakfast

cleanliness, facilities (pool/gym) , free breakfast & wifi

the pool and gym facilities are great

if i wasn’t near at the laundry place!

no tea coffee bar in the lobby

good selection with breakfast buffet

no bar and no restaurant ud83dude14

and bar was not open :( breakfast buffet not available weekdays :( only weekend

breakfast was not only delicious but plentiful and restocked constantly

only downside was the construction (lobby area mainly) and the pool was under construction but overall, it was one of the nicest rooms i've stayed in recently

clean, modern, workout room, pool, free breakfast, comfortable bed.

free breakfast and parking. bed was comfortable. staff was pleasant. gym was decent.

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

i liked the warm side of the reception staff and the breakfast. also the gym.

no variety 7 days the same breakfast for kids it is boring

wifi works amazing not like other places were you have reconnect every couple minutes

comfortable sleep. room was clean. wifi worked.

has modern suites and clean rooms room service is very good

breakfast was delicious

pe)

wasn't very good for the kids

adults + 2 kids) checked in on 28/04/18 at 06:00 pm, and i was asked to present a credit card so that they can

cleanliness. friendly staff. good breakfast. good internet connection.

we were 45 mins early and still would have charged us the $50 for early check in

5+ stars highly recommended pool opened from 6 am to midnight free parking

pool was ok but overrun with kids, so we didn t feel it was adult friendly

none of the tvs worked so traveling with kids was difficult

early check in. microwave and fridge

i never knew were the gym was located

that the room service closed early and wasn't allowed to bring a drink from the bar to my room

staff, room is excellent, gym is very good. overall it is really excellent.

the pool and hot tub were great, very clean

47$ from airport bar and restaurant was closed . room service only my door didn t lock

ke most hotels); nice onsite gym; room service breakfast was same price as ordering from restaurant

gym fully equipped and pool water warm

the pool is very small.

hotels very clean the pool was very clean. the front desk was very very professional.

gym fully equipped and pool water warm

location,room gym pool towels

restrictions, but breakfast was not that good in terms of variety, especially for families with kids

close to highway and facility, nice staff, breakfast

i liked that there was gym facilities available

next-door was a family with kids and i could hear everything.

one time there was a rotten potato in breakfast

i booked hotel for my parents, they were accommodated with shuttle from airport and back

free breakfast with the stay was satisfying and fresh as well as a welcome addition before heading to

the shuttle arrived quickly, and the hotel is very close to the airport

no room service option available

wifi was slow during the day, unable to do video calls for work, so had to checkout a bit earlier

having the pool to relax in was a nice feature

late night shuttle service can be slow. need to call the property earlier to schedule it.

not informed about breakfast -bathroom door creeks so loud that everytime it was opened the kids would wake up

it also has airport shuttle

location and swimming pool

the shuttle driver wasn't pleasant until after he realize i was a customer.

was expecting some sort of room service

the gym was good as was the laundry facility

bed and pillow, super clean room and had everything you could ask for; fridge, microwave, good wifi, good tv, well-stocked room

there is an airport shuttle every one hour

the gym was always stocked with water and extra towels and the swimming pool and hot tub areas were

airport shuttle

close to the airport and downtown. shuttle service provided. friendly and attentive staff.

nothing. gym could be more airy and more healthy options for breakfast.

good size room with spa tub.

tub was leaking through the light fixture from the hotel room above - so we couldn’t use the spa tub our last day of the stay

stay was just one night to get us close for our flight the next day; kids loved the pool and the room was comfortable & room to stretch

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

there is everything you need for a good holiday: we used the pool, laundry, bistro

the laundry room accepted debit or credit cards

additional charges: adding to the frustration, they accused me of not paying for laundry services

super clean hotel with great breakfast and great swimming pool

perfect stay, nice hospitality, early check in provided. will stay here again. thanks!!

there’s a pool and gym.

breakfast was amazing, delicious and fresh with a nice spread of varieties with easy access to get

layout was supers nice with a full kitchen

residence~ nice breakfast and beautiful interior with very kind service plus delicious chicken and salad in

vegetarian items in the breakfast

laundry, gym and pool both helpful for longer stays

it’ summer time and my kids also can’t sleep well

it was central to the toronto and niagara and it had a parking lot

stuff was friendly. great breakfast rooms were very clean and comfortable

delicious breakfast

monte carlo inn has a good location and free parking

easy to find 2) staff were friendly/helpful 3)accommodated early check in request which was very helpful 4)check-out was

le gymnase n'était pas accessible en raison des rénovations

a definite plus is also a coin laundry in the basement and the staff is very friendly and professional

the gym was basic but enough for a decent workout

free breakfast was included. i wasn't aware of this when booking, so a nice surprise.

breakfast was very good

also loved the 24hr lounge access and the gym and pool facilities were great

convenient for early flights with kids walk in and out of hotel directly into terminal 3 and very accessible via train to union

ordered room service in the am and it was quick and delicious

good gym/pool/hot tub

amazing location, awesome gym, excellent customer service

with a full kitchen, fridge, microwave, stove and all utensils

friendly bar staff

there is a full kitchen in there too

no outdoor space for young kids.

but, otherwise, it was fabulous to stay there and my kids loved it as well

we used the gym which had just

kind staff, cosy room and great to have 24h access to the gym and swimming pool with

he exuded a genuine pleasure in registering us and later arranged for a late check out when our flight was delayed

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

it got a good gym and a nice swimming pool

very comfortable quiet room. would definitely stay again. free shuttle to and from airport.

good shuttle service from/to the airport

hotel employee was very happy with the 24 hour airport shuttle because i arrived at 1230 am

hotel was perfectly situated, room/bathroom was clean, shuttle back to the airport was quick!

clean, brand new, good shuttle and quiet-nothing fancy, but good value and very friendly staff.

we went outside where shuttles are located on ground floor, then i called the hotel for clarification

i even got an early check in

easy access to the airport via the shuttle train

clean ,quiet and had a great bar / restaurant

the gym was closed for work.

a slight delay waiting for hotel shuttle.

nice bar with a friendly bartender in the lobby

free shuttle from airport

room was big and clean, staff very friendly and the pool was great for the kids to play

kids enjoyed it

so it was pretty full , lots of kids running in the halls

early check in was accommodated

the common areas such as laundry, pool, and breakfast area were fine too

shuttle bus was free and a wonderful service

just enough for our first night stay family after 30 hours flight the bus shuttle from airport is what we needed with six members and six

the breakfast was great and the hotel itself is very aesthetically pleasing

kids loved the pancake machine

good location, great pool for our kids, rooms were spacious and the staff were very

very early check in and very late check out

nothing the gym was nice and the staff were great

shuttle from airport, good wifi connection, spacious room, excellent breakfast choices

good wifi, superb fitness centre/ pool

i liked the spa tub. it was relaxing

a hotel near the airport with jet lagged travellers one might expect simple amenities such as room service, instead you are asked to come down to the bar to order and they give you a bunch of

we stayed in hilton, marriott and ramada during the trip and my kids loved this room the most of all

cleanliness, room service and room

wifi is a little slow but gets the job done.

loved the lobby, restaurant and bar area.

bar staff was rude that night but everything else was excellent

d not use) but was empty and looked nice

the staff were extremely helpful, especially the shuttle bus drivers who operate 24/7

room service: friendly person delivering

7am shuttle was a bit behind schedule

absolutely loved the room service

the pool was great

airport shuttle accessible especially for an out towner who has an early flight outud83dude0a

shuttle was on time & driver was helpful

no room service & the in house bistro has limited hours!

was right across the airport, the staff was very friendly and helpful, tried to accommodate my early check in request to the best of their abilities

we loved the gym and the pool, very clean and well maintained.

the shuttle bus had no location specifically for baggage. very strange.

a large group of kids arrived late on my floor and they were quite noisy for a while rooms not very soundproof

like the location and the free shuttle to and from the airport

com should have it listed that the included breakfast is only for the adults in the room and any kids are charged 50% off the menu prices

complimentary breakfast, airport shuttle

was very accommodating, met all of our expectations beautiful lobby , bar and access to spa and restaurants

the noise from other rooms, or the hallways. kids were really loud.

very nice and large room. great wifi connection.

room service told us to call back - took a long time to be able to order

breakfast buffet had a great selection, loved the convenience of having a starbucks on the main

didn't get to breakfast was too tired to get up and i think breakfast should end about 10 or 11

bacon and no beans the breakfast sausages are salty and not sure it's meat breakfast needs some help like

quiet area. water available for guests in the gym.

breakfast was a bit limited

breakfast gym clerk put me in a top floor corner room, after i asked, very quiet. shower is nice

the shuttle starts at 4 am and runs every half hour

was good for commute into downtown toronto, had a noise complaint from kids playing in the hallways management were on top of it and took care of it immediately and no

the room service d the restaurant crews was above and beyond

no on-site bar / lounge. typical ihg breakfast not available at the location.

to covid it was unexpected as all the public pools are open we were looking forward to taking the kids swimming other than nothing bad to

only downside was that the pool often had a lot of children, which made it a bit less relaxing at times

front desk were accommodating; able to assist us with late check out request

no info given about wifi password

pool sauna steam

the room was clean, and the room service was quick

the only issue was the quality of the breakfast other than that was a great experience thank

breakfast was great

complimentary breakfast was adequate. kitchen area was clean.

the included breakfast offered far more variety than we expected with several choices that could accommodate my

the room was comfortable. very spacious. breakfast was good.

handicapped parking and easy access to room,elevator

the staff was very friendly and helpful, plenty of parking, excellent high-speed internet

centrally located nice restaurant lovely server in bar area room clean and comfortable

i truly felt as if i was at home, room service comes up to your room (thank goodness) (-)room service, they don t have wine glasses (+)it had a restaurant that was open late, and you could have room service. (-)no room service due to covid (-)was an extra charge for in-room service, and guests were not offered a free bottle of water in the room (+)was amazing and very friendly, place was clean, and room service and front deask stuff were very accommodating for late checkout (-)room service was awful (-) had to go to front desk myself to grab cutler - no room service (-)room service and front desk service (*) i ask the room services to clean the room but when i came back to the room its still not cleaned

free wifi which is also strong and stable