it also said free wifi but found out it was only free in the lounge areas and to have wi-fi in the rooms, we

room was ready for an early check in and very clean indeed

it was nice parking was included

location and parking

plus pool was out of use (which is probably town to corona virus) but kids were disappointed

clean rooms, lovely breakfast

the refurbished rooms and hotel bar and lobby are modern and finished to a high standard

and sticky laundry labels on the bed sheets

extremely helpful and so friendly, our grandson loved the hotel swimming pool, we enjoyed the room service,

ordered room service, service was excellent and food was delicious

plenty of free parking

good car parking and free and reliable wifi

breakfast was perfect room was comfy bed was excellent

to ask again (and then it was promptly attended to with an apology for the oversight) - the laundry/clean service

used room service which was easy and arrived in good time

very good wifi connection

not enough parking available for customers

parking, helpful reception, clean room, good shower, quiet location, good bar staff, good food

the wifi was good, i was able to stream to my tablet in my room, the

garden was beautiful and free parking

we could not use the pool, after check out, the kids were so looking forward to going init

my kids enjoyed the pool , l liked the breakfast and the rooms were neat

good range of drinks at the bar and tbe food is really good too

nice warm steam room and sauna, large pool

i loved the breakfast and the option to have payment included in the booking

breakfast was average and no late room service

ev chargers

room gym swimming pool

dinner was great especially the kids buffet

not many facilities to buy extras, couldn t find room service for drinks etc

location to attend the golf was excellent, bar staff were very good and accommodating.

excellent, lovely room and good breakfast. would book again.

wifi access was a bit of a chore

little place tucked away in ascot, right next to a nice golf course

comfortable and well appointed (superior) room. very convenient for golf courses and ascot races

wifi wasnt working properly

bathroom very out of date, bedsheets aren't very soft. wifi poor.

,with free fast wifi in the rooms

location, plenty of parking, friendly staff, very comfortable bed and spacious room, excellent breakfast options

the telly worked fine, the radiator was on all night and plenty of parking

was limited disabled parking at the grange, so when it was taken we had to walk a little further than we were

great style, easy parking

plenty of car parking and the grounds and common parts, bar and reception very well maintained

no bar open when i arrived

breakfast is excellent

the wifi didn t work - that was very inconvenient.

traditional style pub, open fire and bar area is lovely

lovely room & excellent breakfast

a great hotel, lovely bar area and fantastic menu. would highly recommend.

really don't like the wifi sign in and data harvesting

free wifi was not great

there was a room service menu in our room, yet we called to order and were told they weren t doing room

to find a parking space as the hotel has a pub, as we arrived about 8ish, but this wouldn t put me off from

the bar could have done with more staff at peak times.excellent

dust and cobwebs in room shower screen not cleaned properly couldn't get any room service

rooms come with a fridge, microwave and even a hob and gym facilities

i couldn't get the wifi to work as the username wasn't provided on the sheet in the room (although an email

the gym was available 24/7 which was helpful as we needed to use it late in evening

on site fitness suite and free wifi

the free parking in this central location was essential for me, and for under 40 this is a rare occasion

the gym area is good if you're prepared to get up early to avoid the kids in the pool

singing surprise with a delicious chocolate brownie with strawberries and cream at a wonderful breakfast

staff were amazing so friendly and really made a huge effort with the kids room was clean and comfortable

goes on and on, the place is comfortable, clean, lovely, nice staff, delicious food, very nice room service, it

great food, friendly staff, super for kids

the restaurant and bar prices were too high.

the pool is more of a kids pool with the classes they run

extremely fast wifi & convenient car park

ordered room for 2 adults and 2 kids - 1 big bed and 2 small in the room was only 1 small bed

the breakfast was enjoyable & my son loved the kids pirate

1am my husband asked the porter if he can help his answer was walk down the road and go to the casino for a

the bar is currently undergoing refurbishment but the work does not get in the way

restaurant and bar excellent

the interior of hotel and bar is beautiful

issue - i had to go through the bar in the evening for the late check-in

room was exceptionally clean plenty of parking food was fantastic

clean and comfortable. friendly and helpful staff. food was very good. plenty of parking.

attentive staff, plenty of parking, fresh decor good

restaurant and bar on site

car park, fresh milk, lovely bar area and it's an indian restaurant in the evening which i definitely would have

response time for room service was excellent

more room service options on the menu.

we had our own kitchen, spacious living room with a balcony and a gorgeous bathroom

decent hotel gym, helpful staff

the tvs in the main hotel are old style with limited viewing however the wifi is excellent and can stream tv

the spa and pool were also excellent with above average facilities

no room service yet (post covid) but perhaps that will return soon

nice bar - shame not wifi to do some work with a glass of wine

bar staff make an excellent cocktail

the spa area is amazing with a full program of treatments, an outdoor thermal pool, sauna, steam room, salt

all good except the wifi

wifi did not work

room service, no breakfast and no parking

great place to stay with friends or as a couple (not so great with kids probably) lovely coffee machine in the

early check in and late check out available for a small fee :) ideal for reading festival

free parking and excellent breakfast

comfy bed, very clean, wifi, parking, great breakfast

staff at reception very friendly and allowed for early check in which was a bonus

clean tidy comfortable convenient kids loved the pool.

evening in my hotel room before an interview the next morning, food was really nice delivered by room service,

would prefer to have a choice over breakfast and pay less comfortable fit for purpose room with wifi coffee in

i could not connect to the wifi

location for central reading and ease of access into building with door codes and also good wifi

couldn't connect to the wifi (got given two different networks - one failed to connect and i couldn't see the

wifi was good staff were so helpful especially the lady called ranni

shortage of equipment for my pet unicorn!

reception staff were really friendly & helped with early check in

great pizzas available 24 hours, brilliant when returning from a late night out and bar

the bed was perfect for me and my pet unicorn.

loved that the bar and snacks are served 24/7 and check out is upto 12pm

had problems with wifi.

few issues trying to get the room service menu, a bit strange getting through whatsapp but no major

central, helpful staff - marissa allowed a free early check in. clean comfortable room.

used the pool that was quite and clean breakfast was value for money and cooked well with a nice variety

our kids loved the pool

no minibar in room , no laundry service and reduce standard all round

staff allowed us early check in with our 9mo

it's just opposite to the railway station. wifi is quite fast. check-in is efficient.

no answer when i tried to order room service but the menu looked great.

mini bar full with very reasonable prices

early check in was great for me due to my working hours.

accomodated our early check in

some woman talking very loudly to a pet until 2am

im not fussy but the noise came from all around - kids, oeople walking, taking

no free wifi

way to pay for the wifi online, not a voucher at the front desk, juts let me pay for wifi when i connect to it

in addition parking is 10 per day alongside wifi another 5-10 , tv 5 , pet 10 , for that money i could

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

power shower and the car parking

very comfy bed. great parking a great stay.

we had parking but if you arrived later you might have had to park on the road.

parking, but this wasn't the hotel's fault

spacious, nice clean bathroom, good wifi

wifi could have been faster.

surroundings managed to take a great walk to windsor with the kids

large bathroom, practical with kids

spa would have been a treat

the grounds and gardens are stunning with large checkers and snakes and ladders to amuse kids

pool, the breakfast, the location and the staff

the little touches for the kids like the hidden lego and age appropriate too

to stand around getting cold as so many others got out at the same time but the kids loved the pool

the breakfast was fine and all staff were very friendly and helpful

the whole hotel was very clean and the breakfast buffet was lovely

the whole brigade of staff from proprietor hospitality bar and cleaning staff are fantastic

room good size & very well equipped super breakfast

plants and hanging baskets lovely clean room, quiet, comfy bed, great shower & toiletries onsite parking and

plenty of parking

breakfast is equally impressive, ranging from continental choices to a hearty full english the

car parking? quite expensive.

limited breakfast room service menu. slow bar service at the terrace bar.

easy to find with plenty of free parking space made life really easy as well

the building was beautiful and the pool/spa was a real bonus.

room needed updating, shower hardly worked, and old laundry/ cleaning trolley left out in corridor permanently

experience i have ever made - i had to wait for 2 hours before my room was handded over to me -kitchen is good

not for children as there is not much to do for kids

nice that there was free wifi which actually seemed to work

of understanding/communication with kitchen staff

the fault was down to the waiter not writing the order down, the kitchen didn't get the correct order

not much parking so don t take large cars

free parking very useful

gorgeous view, free parking, beautiful rooms and lovely staff.

lovely continental breakfast beautifully displayed

parking

was a problem with the wifi so the tv kept loosing signal which was very frustrating

room service should be 24 hours

didn't like walking past laundry bags full of dirty washing that were chucked on the floor waiting for collection

was pretty dingy (stained carpets, stained drapes, etc), but the room was comfortable and the wifi was fast

would have expected for the room to be visited by room service at least once during my 4 night stay

the inn and restaurant were very nice but no fires and yet they had fireplaces and it was a very cold night

bed was extremely comfortable, the staff were very pleasant, excellent parking and lovely

wifi signal a bit iffy

they managed to help us with an early check in due to our timings for a wedding and were great at supporting

room huge bed bath in bedroom plus a large shower room,good selection of drinks from the bar and lovely food

location was great for us with plenty of parking

a nice hotel with private parking. friendly and helpful staff

wifi worked well, plenty of car parking on site, comfortable room

plenty of parking and good wifi

everything in, twin beds, tv, kettle, microwave and fridge ( which was a great added bonus) and wifi the beds

kids beds where separated , very comfortable and not rubbish pull out things that look over used

was unable to be used as 3hrs of kids sessions then swimming lessons

comfy beds, nice bar area.

rough and full of what were clearly under age kids drinking alcohol

breakfast was great. the staff were awesome. wonderful stay.

but the breakfast space felt a little cramped and staff didn't feel as high end as those at the bar etc but that

breakfast was also excellent

added a special request of rose petals being laid on the bed when we arrived and they did exactly that

only disappointment was we were told that we couldn t get any kind of room service or a drink just after 1

would have liked a mini fridge/mini bar in the room

breakfast location staff price parking

bar at location

bar downstairs and restaurant too so you dont have to go anywhere to find a decent meal its all

other than that all was good with room service supplying clean towels daily and making the bed and emptying

the restaurant next door was closed, leaving us with bar menu only, no kids options

beds, very clean, great location, nice bar and restaurants, all set in lovely grounds/golf course

it's not near to anything, no phone signal but the wifi connection is good enough.

night away without the kids- it was so gorgeous

very friendley staff, reception girls nice communication with kids, my son get a little present bag from staff

emails and phone calls prior to arrival trying to get me to add an evening meal and breakfast.

and beverage was terrible restaurant was empty at 8pm but told they were fully booked until 9pm room service

from the courtyard whilst we were trying to sleep, the lack of the wifi code in the room, the lack of any kind

pet hate, butter served on ice so you can't spread it

good bar,amazing breakfast, very friendly staff. highly recommended

there were piles of dirty laundry in the stairwell too

a warm welcome, a great room and night s sleep, and a super dinner and breakfast too.

early check in

service, idyllic location, large breakfast menu , free and easy parking, very nice room decor and views

wifi on the tv was not working, so could not make use of the apps or smart tv functionality

the breakfasts are lovely, the bar area is nice and the meals in the cozy dining area are good

clean and comfortable room. excellent bar person

telephone didn t work we were up in the eves so couldn t get wifi

breakfast 5 out of 10

i had a light dinner in the bar and the food was delicious

hotel is set in beautiful grounds with lots of parking