wifi was very weak in the block we were in we expected to be staying in the house as per website

no room service as stated on booking.com

are staying in the mansion, the grange is a 5mins stroll from the reception, or a 1min drive with parking available

beautiful and clean , comfy bed and loads of free parking

breakfast is excellent

the bedroom appeared clean. the wifi worked.

lovely home made food and homely bar to relax after work

really liked the olde worlde pub, nice bar area and plenty of parking

the staff were welcoming. the room was comfortable. the menu in the bar was good.

is a clean inn with a good bar and lovely garden

music from the gym at 5 am

we had a bar snack in the evening, all good, accompanied by two dirty martinis, the best we've tasted

the hotel has good parking and was very easy to

sofa beds the kids sleep on the springs were so bad they couldn t sleep on the bed

plenty of parking available also

all good staff good facilities ok food excellent parking good

it also said free wifi but found out it was only free in the lounge areas and to have wi-fi in the rooms, we had to

staff cleanliness bar and restaurant

receptionist was lovely and fun with my children. use of pool and gym was a bonus.

arrival kids were given cookies and lolly ices from the front desk

couldn't be more helpful, kids got little gift off santa

front of house staff in particular where excellent and are clearly used to having kids in the hotel as my 5 year old was made to feel really welcomed

the hotel was fantastic value for money as the price included a breakfast and use of the leisure facilities

accom while on the move, just off the m4 and clean and comfortable, wifi needs sorting though

late check out and friendly staff

had a grate week end staying here , the rooms was clean and well produced , the breakfast was nice all you can eat , the staff was very helpful and friendly will talk to you what

excellent location to visit reading centre when you have a car as it comes with free parking

staff were very helpful, room service is amazing

room service lots of choice from menu

access to gym and pool big selling point for us

was spotless and staff extremely helpful and so friendly, our grandson loved the hotel swimming pool, we enjoyed the room service, excellent stay will definitely return next year, we highly

the fish tanks were a big hit with the kids (and adults

gives adults some privacy if needed and sves you having to go to bed at the same time as the kids

location, fantastic facilities and services lovely feeling about the place swimming pool and gym ideal and free to use for guests

kids loved the fish tanks and the pool

cleanliness spacious breakfast options helpful staff

get room service for drinks as there was a football match on and the bar was full

staff at reception very friendly and allowed for early check in which was a bonus

spa was lovely staff were friendly hotel was very clean room was spacious free parking just a

couldn't pay for room service on debit or credit card in the room.

restaurant and breakfast isn’t cheap, so make sure you get your moneys worth and eat up at the buffet breakfast

we got a bed and a treat for our dog and the whole hotel is just made for families with kids, our 4-months old was loved by everyone in the hotel, could swim in the pool for the first

kids club could be bigger.

the kids' swimming pool is brilliant

locker rooms were not clean the sharkies reef was also dirty room service served a previously used open mustard bottle

friendly staff grounds large suite gym and pool

of the hotel needed urgent renovation, and there s no changing room available for the swimming pool

app for the gym and swimming pool unfortunately did not work and wouldn't allow us to book a slot

wifi was good and strong, plenty of channels to choose from on tv

wifi worked well

pizza, close to parks and town, gym & pool, great staff, great value, great atmosphere, dog & child friendly, free

ning room, at breakfast), mohamned

bar staff very welcoming and friendly same as front of house staff

wifi 20 mins free

), clean, spacious rooms, onsite gym, pool and restaurants, very friendly staff, pretty located in

the network and wifi is very slow

the pool is more of a kids pool with the classes they run

got back from a 1 night stay at reading hilton, had booked adjoining rooms as we had kids which now need their own space

welcoming, facilities were spotlessly clean, food was delicious, great location, restaurant/bar/room service team members were efficient and freindly

also, the children were looking forward to their kids welcome and kids breakfast however these were unavailable

good wifi

horses that really should have won, i arrived early at around 9am and was allowed to stay in the bar and blast through some work

restaurant and bar save having to go out in the evenings

restaurant and bar area provide hot food and drinks till late and the staff are very

good parking , easy book in , clean, comfortable and cheap.

there was a mini bar in the fridge, and also a coffee machine, and a dyson fan which was definitely needed

room was clean and very cosy. breakfast was amazing

quiet room & good wifi

continental breakfast was very good, they also offered a cooked breakfast which i thought only happened at the

bar was expensive though 19

the breakfast was amazing

staff went above and beyond for an early check in. breakfast, facilities, and room top notch.

all excellent, value, breakfast and service.

the bar area was comfortable and the adjacent lounge area useful as the bar was hosting an 18th

on arrival offered a bike rack in the high street and then an unsecured space in the laundry room

no water in the rooms and was unable to get a room service

room gym swimming pool

clean, spacious, kids friendly

would have liked some different tea options and the tv/wifi were rather slow

the kids food was standard microwave fodder and the 16 burger and chips consisted of two wafer thin

like starbucks, the bar and restaurant not being open

room was fine with two pull out beds for kids (they happily swapped one for a cot for my youngest) easy contactless check in and out

ank goodness for the helpful team), borderline dangerous

rough and full of what were clearly under age kids drinking alcohol

the gym and spa amazing

food was great both the bar meals and cooked breakfast were made

rooms come with a fridge, microwave and even a hob and gym facilities

room was very big and has kitchen and bathroom

loved having a kitchen in the room

comfortable room, very nice staff, great value with parking and excellent breakfast

tv and good wifi coverage

very good wifi connection

free wifi which is always welcome in this day and age

garden was beautiful and free parking

value for money, great food and atmosphere in the bar and garden

excellent value, staff very helpful, nice rooms, and great breakfast.

choise of continental or full english breakfast was ample with amazing presentation and attentive service staff

inside there was a polite informative welcoming staff member and nice lounge bar area

to be able to have breakfast again in such a beautiful dining room with exceptional staff also the selection and the

warm friendy staff. bar prices resonable and a huge english breakfast

on the saturday evening about 70 kids arrived in a coach and ran riot until the early hours

a wedding on which was very noisy and kids playing outside our bedroom window after 10

nice layout and grounds, parking good, breakfast was very nice

reception staff welcomed us and gifted the kids with small things and milk + cookie vouchers, which put a smile on their face

and wifi wasn't the best

the bar is currently undergoing refurbishment but the work does not get in the way

, rough round the edges ,sent email asking for late check out

location and the bar area brill

restaurant and bar excellent

at the bar we enjoyed drinks

wifi and no breakfast

pub with great hotel style rooms with modern double shower effective aircon a decent bed and good wifi

the food in the bar was great too with a good selection of drinks

all good except the wifi

room, great wifi, strong water pressure, and relatively quiet given the active bar downstairs

no bar to speak of

had only basic channels, wifi barely worked - we asked for assistance and they put us on the conference wifi but the issue

thing was fantastic, except they said they done room service and the don t at the moment, we never got back to the hotel till late after leaving

so many other facilities in the hotel a simple restaurant and basically nothing else, no spa , no gym , no bar

room was excellent love the bath in the bedroom the spa facilities was awesome the treatments we had was on a top scale

there was an option to have dinner at the bar when i arrived, but options very limited for vegetarians, so didn't make use of that either -

parking available

wifi worked once

good food in the pub with polite staff. good wifi

the food in the bar and restaurant was excellent

great pizzas available 24 hours, brilliant when returning from a late night out and bar

breakfast

loved that the bar and snacks are served 24/7 and check out is upto 12pm

bed & breakfast

staff very helpful and given breakfast and late check out to compensate the terrible room

nothing in the room that explains the wifi, room service, tv/radio etc

the pool is an added bonus

good value

our kids loved the pool

really comfy rooms, lovely staff and gorgeous little spa to relax in

wifi could have been secured but this is a small issue

reception at reception, thank you for the late check out

room service was excellent

no minibar in room , no laundry service and reduce standard all round

mini bar full with very reasonable prices

power shower and the car parking

could not get the wifi to work

spacious, nice clean bathroom, good wifi

late check out and late breakfast

wifi signal not good enough for me to log on to our work servers effectively - had to use my

the wifi didn t work - that was very inconvenient.

wifi was a bit of a faff to login every time

excellent friendly staff. good facilities in bedroom. first class breakfast

the only watch out is parking was quite tight

wifi worked but wasn t stable; same as tv reception

i need to pay for wifi, everything is good

way to pay for the wifi online, not a voucher at the front desk, juts let me pay for wifi when i connect to it

the only negative i can give was having to pay extra cost for the wifi

wifi, parking, and anything extra are paid

had to pay extra to watch tv and wifi

unfortunately the bedrooms are small so if you have kids you may have to book two

hotel, bar and restaurant really

again nothing to spoil the stay but kids wanted their cereal

free parking and comfortable beds

wifi access was a bit of a chore

really modern and used smart technology, really nice bar for evenings to sit and chat, chilled vibe and spacious

we paid for a club room but didn t use the pool or gym unfortunately

decor and atmosphere, free ev charging.

the ev chargers in the car park were very handy, both ultra-high speed and for free overnight charging

very modern use of spa facilities