they should put some citronella torches out at the pool so that the deck and pool area can be enjoyed without being eaten alive

it was not possible to use the pool area, or sit outside whilst they were they, and they did not leave until 17:30 at night

the hotel is located in a jungle, with a swimming pool, it has a very peaceful atmosphere, good place to chill and relax

pool is amazing

very comfortable beds, tranquil swimming pool

there are three pools that accomodate everyone from the party crowd to those that want to be left alone

breakfast was delicious

abraham

room service was really slow

it is adults only and mainly for couples

familia the bush’s we started off in the bungalow which was set back more away from beach & pool it too was very nice & quit but we took notice as we had been 2/ nights in the bungalow as we

kids loved the pool

the restaurant and bar are also excellent

the pool is lovely and inviting

pool area is very nice

both pools were fantastic, and the food at the restaurant was absolutely delicious - especially the

pool needs heater

private villa was amazing , very comfortable. love the pool area with very chilled music .

floating breakfast and dinner is really delicious

floating breakfast is an amazing experience

oisy pool we called it) quiet pool, very fun looking kids pool, beach with nice sand and no seaweed

wish room service menu would have been more expansive

the pool deck and the walk inside the building was slippery, i fell once hitting my knee and almost

sirenis riviera maya resort & spa is a very extensive complex that offers a lot of attractions

two large pools to choice from and a short walk to the beach 5

the breakfast is amazing

be sure to schedule some spa time (amazing

spa treatment was amazing

breakfast by the ocean side, very very friendly and overall vibe is great

the rooms are great, i loved the plunge pool and

easy to find golf carts to take you wherever u want go

there are golf buggies available, but we walked everywhere - in trs itself walking is easy but even around

food with a variety of cuisines, daily seaside breakfast with an amazing sunrise from infinity pool

also, their mobile app to call the drivers for golf cart ride does not work

options for room service are a bit limited if you have dietary restrictions- in my case being pescatarian there

we went to a grocery in tulum and made ourselves a nice breakfast

close to highway, traffic noise, breakfast only after 9:00,

breakfast was good

no early breakfast availability.

comfortable room with bathroom, balcony and swimming pool view

great room service 24hrs a day

room service breakfast was fine. we live in akumal so location was perfect.

room service is not to be missed as it s restaurant quality dining to the comfort of your balcony

i especially loved javier (who was stationed at the back pool with the bar from 6/12-6/14 (+) facilities are great, big gym with lots of space, several pools and bar areas (-)from one chair to the next because there are people smoking near you, in the pool, in the pool's bar and in the beach really annoyed me (+)food was great and i'm picky. oliver at the pool bar makes the best drinks! (+) pool bar tenders await staff drinks and (+) pool bar and poolside service for being wonderful people (+) amenities are great, the main bar is great, the pools are super nice (-)bar drinks are low quality and it s only if you tip well and ask for double alcohol in your

we also used the gym and had several spa treatments - super

ts) - defect hot pool

s not repaired during my stay) - i booked the hotel in my first stay for 240 dollar per

breakfast til late night room service the foods offered were varied and delicious

vegetarian choices are limited shade next to pool is rare

we loved the daily volleyball games in the pool and getting to know other travelers

on excursions should have been better, especially for having to pay for drinks at the excursion bar and then only having beer as an alcohol option on the boat

- pool bars are very much understaffed, only 1 bartender per pool bar and there are long lines to get

away for dinner some nights because they are no longer take walk-ins some guests forced to use room service in those situations once room service didn t show up main buffet closed most nights

phone in room did not work and app/site to order room service never worked

upgraded to a swim-out room in the top vip section of the hotel, which had its own pool, pool bar and restaurant, which we really enjoyed

food was great bar staff was fantastic

food was amazing although we stayed on seaside suites side, we at at palms everyday and enjoyed breakfast and lunch at the same restaurant (starts with an a)

direct beachfront spa amazing ambience top

breakfast buffets were amazing

the spa was wonderful

there was also an explorer s club for the kids which i took my older child to a couple of times and he enjoyed it

plumbing issues, wifi doesn't work, night entertainment was not good compared to other resorts we have stayed in

another thing is the spa was exceptional, i really enjoyed that, much needed

the kids' club was awesome as was the gym

there was also an explorer’s club for the kids which i took my older child to a couple of times and he enjoyed it

the cocktails at the bar were expensive and not very strong

waiters at the beach bar are slightly abusive - they insist on high tips, while not all of them deserve it

there is very little going on in the evening and the bar closes at 10pm

because of the location its hard to check other bars and restaurants in the nearby cities

pool was extremely dirty the day we arrived

kitchen equipment is very limited

no dish rack or kitchen towels or

people having party all nigh long. missing utensils in the kitchen.

our room had a kitchenette and dining area, but the kitchen wasn't equipped with anything

the family room has also a big kitchen in the room

the staff was so friendly and the breakfast service was top notch

wafle house down stairs for breakfast

breakfast was fantastic, fresh made to order and plenty of choice

the natural pool

the atmosphere, service & staff. nice balcony with beautiful view of pool & inland waterway

mfortable and large), room service, view out of balcony on dolphinarium

walk to the beach, gym, breakfast area, and several restaurants and stores within the gated community

the pool and the food was very good

m), swimming pools, pool with bar, large room, beds

hotel has its own beach with a close bar and deck chairs exclusive for guests

the pool and the pool area always clean and neat

the little house by the pool (pump house?) was very noisy

great kitchen too

the pool area is so beautiful

taps in the kitchen were not fixed to the counter top ( we didn’t report this )

pool, kitchen, kitchen ware that you can use, no real common space to make friends) and the staff is very

unfortunately, they don't have a kitchen

kitchen free drinking water, and fridge available

it's cheap but you also get no extra

what i really missed was kitchen, there is just fridge and nothing else, no plates, glasses, cutlery

breakfast each day was included and very good (can choose from a menu which is rare), the room is

breakfast every morning was great

nice, quite hotel. bikes for free to go to the cenotes. good breakfast choice

breakfast was great

helped us with taxis, laundry, food, culture

beach has food and bar service and many choices to relax

the other is the hotel does't have a pool

parking was easy and safe as you are located off the main road

the breakfast each morning was a nice perk and really delicious

our room was spacious and clean with a moderate design, but faced to a parking lot, so it would be nice to put more plants to keep the rooms separate

much yet, i was excited to use the outdoor seating on our patio near the pool but had a change of heart after seeing the spiders

pool was fun

we would like to thank ellie in the reception for an early check in and warm welcome

tiles around the pool area could be a bit slippery when wet.

friendly staff, clean room and nice pool to relax by

the hotel was incredible! we love the people, the vibes, the pool and the breakfast!

the roof pool was also a nice touch

helpful staff, rooms were soo quiet and comfortable, amazing breakfast in the mornings and lovely pool on the roof

the sun terrace and pool are a frat place to relax

nice- well equiped rooms, stunning roof pool, best breakfast ever !!!

could

the bar has exceptional cocktails made by wonderful bar man

they also have a really nice breakfast spot for the morning

also the restaurant has really nice breakfast

breakfast was delicious

the breakfast was nice and the location is great

laundry so slow i had to take it back as they couldnt get it done within 24hours like promised

wifi signal was usually bad/poor

our activity's with no issues at all and the beach and restaurants were just down the road, the pool on the top is the icing on the cake if you just wanna sit back and relax , also a grocery

bar and wait staff to front desk very helpful and kind and always greeting with a

didn't top up coffee. gym was quite basic

the pool is too cold to use with kids since there is no direct sunlight on it

room was perfectly set up for 2 adults and 2 kids

good a/c and wifi

location nice pool, balcony and room was spacious

breakfast not included

elevator was broken and not too much parking spaces

very hot climate, spa pool suite very nice, grounds,pool, and restaurant very well kept

wifi and tv were terrible

staff are fantastic, accommodation fantastic, restaurant & bar fantastic

kitchen cutlery perfectly selected

every morning they knocked at our door to hand us the breakfast however the kitchen had all the equipments needed to cook and bake

perfect rooms with extra kitchen, very friendly staff, good breakfast,

kitchen was perfect for our morning breakfasts

beautiful, clean, one bedroom apt, with fully stocked kitchen

rooms should have a mini bar so guests can hold their drinks in there at night

the food was well balanced, the breakfast was delicious consistently

as it is now inside a national park we felt like we had our own private bungalow in paradise

paradise if you like the beach life, waking up and going to the beach for breakfast, dedicated beach lounge area to sunbathe all day and order drinks and food in and then

the beachfront bar is nice, with some really excellent cocktails (the best mezcalita i had in tulum)