everything - amazing breakfast, rooftop pool, food and drinks, the room and the staff

everything - amazing breakfast, rooftop pool, food and drinks, the room and the staff

excellent wifi, useful if you are working remotely

wifi was not working.

delicious and fresh breakfast

all the little extra's were great: netflix in the room, well equiped shared kitchen, great products in the

wonderful pool for relaxing with a very attentive staff that was on site and ready with a smile to help me

friendly and flexible staff, clean rooms, stable wifi, on-site parking, located very close to main strip of

upon arrival they carried my bags up to my room, and there was parking the first few days.

friendly and flexible staff, clean rooms, stable wifi, on-site parking, located very close to main strip of

wifi was not working

amount of money, towels with stains of blood i didnt expected, specially when you travel with kids

there is no spa and no wellness and not even a restaurant or bar other than a breakfast area until 10am

spa type hotel but in the middle of the city with construction going on but construction doesn't go

the hotel only rents out about 11 rooms and only to adults so it's not over crowded with people

great pool area

also no bicycles or spa available, even though it’s is listed in the amenities

the pool area was great

also the place had a beautiful pool on the rooftop

kitchen/dining area is lovely

massive sq footage, rooftop pool and viewing deck for the incredible sunsets

very big rooms and well equipped kitchen

plenty of space to work or hangout and relax, and it was connected to a cafe that was open for breakfast and

we had breakfast there every morning

could be improved (kitchen), room 10 is a bit dark and close to the road

if you are a bit eccentric, would like a beautiful place to stay with a homey bed and breakfast kind of

excellent cafe downstairs for coffee and omelette, or included continental breakfast

they have breakfast at the hotel , the installations are very nice with hammocks and a pool

common areas were perfectly clean, there were bicycles for use, hammocks in the courtyard, the pool was a tranquil

is very good, it s new, has a nice pool and restaurant, and is in a newly developed part of

wifi was patchy sometimes and there was nothing in the windows to prevent mosquitos from coming in

which was nice for the kids in the evening

also, traffic is bad and the parking situation, especially on the beach, is not great

wifi was a hassle

kitchen cutlery perfectly selected

street parking

easy parking, we were able to drive to different beaches each day and explore

extremely ceiling in the room, the layout and design of the hotel was stunning, the breakfast was good too

- wifi unstable and disconnected

music at the pool bar is repetitive non-stop club drum mix

options at breakfast

breakfast not included

good breakfast with a selection from the small menu, helpful and friendly staff and four parking spaces in

breakfast was to light.. should be full.. was listed as included but was continental.

bar/restaurant wasn t open past breakfast

amazon breakfast, friendly staff

rooftop pool was awesome for when beach seemed too much

nice hotel, the pool is nice

when we said something about it he went down to the kitchen, ditched some on it and gave the same, now colder

great location of the pool right next to our room

the hotel has a small pool as well

bit noisy at night, especially when clients stay by the pool listening to music they made some loud works at

breakfast was much appreciated

not much to complain about. a little bar for some drinks and snacks would have been nice,

the breakfast was fantastic

sometimes the wifi wasn t the best

plunge pool is great

room service is not automatic and i did not request it during our stay

awesome, fast wifi, big room, nice pool -

in the room room a bit minimalistic, might need a small wardrobe no slippers provided wifi was poor i had to

good breakfast and great wifi

very clean, staff were friendly, good wifi.

even as a dedicated foodie, the breakfast here stands out as my best meal in mexico

they also have a really nice breakfast spot for the morning

think it was more a language barrier than anything as the person who checked me in didn t really speak english

the wifi connection was hit and miss

breakfast was delicious

maybe the pool needs to be more clean.

wifi worked well, well equipped kitchen, a pool on the rooftop, hot shower with strong pressure, each bed with

comfortable room and nice swimming pool

alex, the manager, is so friendly and very helpful. pool is good, kitchens clean

the facilities are clean and nice, also there is a terrace and swimming pool, kitchen.

after breakfast, most of the guests go to the pool to get naked, chill a little, and then head to any excursion

the pool wasn t available

after breakfast, most of the guests go to the pool to get naked, chill a little, and then head to any

the get naked motto is more hype than reality as the pool and outdoor lounge areas are overlooked by adjacent

parking is on the street and space is very limited close to hotel

-parking right in

the tiny parking lot did make it a bit of a hassle to find parking at times

its in the city center - hot shower with good pressure - good wifi - netflix to use - save free parking in front

wifi is very reliable, i work online

very clean, room was spacious, great location and free parking

no laundry as stated on booking.

much yet, i was excited to use the outdoor seating on our patio near the pool but had a change of heart after

it worked fine in kids room on 2nd floor

rooms, the pool and the wonderful reception staff who were really helpful

the place is great, with parking and a great location if you wanna stay in town or drive to the beach

delicious breakfast - i recommed to take french toast :). nice rooftop swimming pool.

the hotel was incredible! we love the people, the vibes, the pool and the breakfast!

no wifi, loud construction, loud guests

one thing, the views from the rooms are not as they are shown on the website its directly on the parking lot

helpful staff, rooms were soo quiet and comfortable, amazing breakfast in the mornings and lovely pool on the

very good experience the lady at the desk helped us with everything and they have a laundry

good breakfast, good wi-fi, no cost for pool/beach towels

we went to have a breakfast there

good breakfast, good wi-fi, no cost for pool/beach towels

we used the laundry service and it was very good

day selina had a big problem with the wifi, we can use the internet and the restaurant

com we had written evidence of “breakfast included” they tried to refuse this saying this is “on booking

didn t have white wine at the rooftop bar but no big deal

same for rooftop pool- drinks double the price of elsewhere i

many vegan options for breakfast the rooftop pool was quite dirty, the pool downstairs had wooden sun loungers

i love the open air bar and reception area

room service was fantastic everyday

each drink we had from the bar was fantastic, both at the pool and lobby bar

top pool and bar service very good

the pool area, comfortable beds, lift, balcony all very nice and made our stay special.

great location with a nice pool and bar, in a good location central to downtown or the beach.

plus the wifi could be better in some areas of the pool

the bar/pool area is super nice and the food is also very good

as someone who was working while traveling, i never had to stress wifi or a nice spot to take a zoom call

had good (for tulum) wifi speeds and great work/chill environment downstairs

the parking staff, the cleaning staff, the kitchen staff, the management, the host

nice, quite hotel. bikes for free to go to the cenotes. good breakfast choice

in the area tasty breakfast comfortable bed free bike rental in walking distance from city centre parking lot

breakfast each day was included and very good (can choose from a menu which is rare), the room is

especially the tiny lady that helped serve breakfast in the mornings

the rooftop, gym and pool area is beautifully finished

of the roof top pool was dirty and water level was very low

great facilities and love the daily credit and free bike and free parking

rooftop is fantastic with beautiful pool area and a gym

brand new gym was amazing

rental bike and also laundry, you easily find cheaper in the town

what i really missed was kitchen, there is just fridge and nothing else, no plates, glasses, cutlery

unfortunately, they don't have a kitchen

it's cheap but you also get no extra (no pool, kitchen, kitchen ware that you can use, no real common space to

kitchen free drinking water, and fridge available

it would be nice to add live band to the lobby bar or singers

had to wait almost 2 hours for room service some nights, and the 'secret' drop-off door for food to be delivered

nice , new, very esthetic design. adults only. good restaurants

breakfast food was okay, lunch and dinner were better quality

i didnt like the fact that 24 hour room service took over an hour to get to the room

room had fast wifi and a flat screen tv which was great

my favorite part was our own little private pool, and the breakfast was delicious

there are still a few things to be opened like the spa and the restaurant but that doesn't change anything, it

mini bar prices they charge $10 usd for 2 small waters

came with our kids as the hotel also advertises as functioning for families with kids, in contrast to many hotels

the air-conditioning and the wifi are working great

the staff is so friendly & helped us with everything from directions to paying a parking ticket

equipment: wifi not working at all, tv either

the pool area is extremely nice and there is a really nice athmosphere in the hotel

the pool was so good and all the staff is very friendly

the gym was nice, big and clean

- pool access: the pool, located on the top floor, was only accessible through the gym, which felt

the rooftop pool was really fun and convenient for a nice cool down throughout the day

rules are applied selectively: no glass is allowed at the pool, which is fine, yet guests with bottle service

- amenities issues: the jacuzzi was out of order, and the spa was closed without a clear reopening date, which

availability of a teapot and water in the swimming pool/common kitchen area

great place! rodrigo was fantastic! quiet and great place.. breakfast was good too.

parking lots available

the breakfast was delicious and the pool area beautiful

- great parking - excellent shower products that are efficient and smell so good - standard of a luxury

to hotel bardo, another gem with a great bar, restaurant, also beautiful pool area, yoga center & spa ( even

to say thank you to the hotel manager - aristedes, who helped us with everything: where to go, spa booking, room

large fruit plate for breakfast

jungle studio was really nice room. staff amazing, relaxed vibe, spa like. highly recommend

coffee machine/kitchen essentials/toaster/sink/dining table/private backyard/second bed was included in our

the staff was very helpful and welcoming :) i also loved the fact we had a well equiped kitchen

the pool was amazing and the location was great

parking in front of hotel

wifi in rooms are awful

common areas such as the pool and the gym are great, well maintained

we have stayed here numeous times now and he upgraded out room to the area that has the rooftop pool

the buildings are cool, the staff at the hotel were lovely, james the waiter in the kitchen was exceptional

the pool and cenote really made you feel like you were in paradise

the wifi was not working

the hotel do try to manage this though by burning repellent around the pool, reception and bar areas and they

the breakfast was delicious and full of fresh and varied foods

the grounds, pool and room's ammenities were relaxing and lovely

the breakfast was perfect amount of food and we really enjoyed the pools to swim and relax in

great place great pool well located and great breakfast

the swimming pool is very ample and breakfast was amazing, not to mention the staff is very helpful and they

would have been useful to have been given a little pamphlet at the beginning of our stay with the wifi password

we daily took the scooter to the beach because it's always traffic there, we left our car at the parking of

only two things i didn t like during our stay were late return on laundry service (2 days) and our air

location isn t great at all and the wifi only worked for roughly half our stay before the storm during the

was fine, but the restaurant and bar prices are exorbitant compared to what you can get outside the hotel; also

there s off-site laundry services that the hotel staff can help with and manage for you, which was super

beside that, here are some other nice points: - the internet (wifi) works fine for remote works - the swimming

good wifi connection

excellent organic toiletries also provided as well as parking

they were so kind to make us to extra effort with everything (taxis, drinks, laundry, recommendations) and we

it had two very nice swimming pools, many beautiful outdoor spaces, it was modern, stylish and nicely clean

the rooftop pool was beautiful, and the communal kitchen allowed us to make food with ease and eat amongst

everything was great about the hotel, except for the location and parking.

special hotel, one of the most beautiful hotels i’ve ever been to, kitchen in the room is very practical,

no bar or restaurant in the hotel

we had a car but chose to walk to town because of limited parking in town

the staff kept the whole hotel very clean and i enjoyed spending time by the pool

the wifi was very good

the pool area had deck chairs and hammocks

nice rooms, hammocks, pool and sunbeds

we loved the chef's meal and breakfast

parking just in front of their door

the view from the swimming pool

the breakfast, the restaurant, the fresh ingredients everything was top-notch

the manager was very nice and offered us breakfast as a compensation, but it doesn t left us with a positive

exceptionally clean, beautifully designed, and the highlight was the personal pool with a forest view, and

best place we have ever visited, it was amazing the pool is unbeatable and the staff is friendly and attentive

loved everything loved the cleanliness, friendly staff ,security , food and mini bar i had no

there only one night, we were charmed by its design, very friendly staff, comfy room and stunning pool

of stuff, great cocktails at the bar and overall super friendly atmosphere

would also recommend to families with older or more calm natured kids

breakfast was lovely

breakfast was very tasty

morning, we went down for breakfast, only to find that the kitchen was unavailable because all the chefs had

after waiting sometimes up to an hour (as the kitchen was not yet open, even though already during announced

apartment was very nicely furnished and had a full kitchen

very comfortable and relaxing stay with everything you need - fast wi-fi, a/c, hot water, laundry service

they have everything you need, very good wifi, parking, etc

the units were lovely; the kitchen was practical (the coffeemaker was on the small side

could improve one thing, it would be sound insulation for the windows facing the inner courtyard/pool area

the room with private terrace and private pool is a real treat

our room was great and the amenities, including the pool and outdoor bar and dining areas, were wonderful

the black/blue pool and waterfall were amazing

the hotel vibe, pool area and location

area in addition to the bed room / bathroom and we loved the rooftop lounge area with the dipping pool and lounge

good amenities, especially the free bikes and free parking

tulum and without sidewalks at certain points if you decide to walk (we had a car, there is free parking)

wifi was very spotty which is a problem if you need to do online banking

fortunately, there's parking available if you have a car

gym equipment needs maintaining or updating - many machines (like the treadmill and rower) are