quiet bar perfect for a nightcap

service at both the bar and for breakfast was outstanding

yard is ideally placed for our visit to the thermal spa just 10 to 15 minutes away

spa like feel to the place, staff that were the kindest, excellent bed and en-suite, generous and

the downstairs lounge/coffee bar had a great drink and snack menu

service was too late or forgotten each night which made putting the kids to bed more difficult

later on, whilst being on bath for to enjoy pools and spas we came to find out that kids were not allowed in

service was too late or forgotten each night which made putting the kids to bed more difficult

the spa was lovely, just wish that we'd picked up that there is a gym as well as a pool there

kids swimming times were very limited and wasn't too impressed by quality of my massage at the

perfect for families with young kids

the wifi access was intermittent and frustrating.

from the helpful concierge parking to the early check in and so central location

the dining room service was inconsistent and chaotic

the room service was quick and impeccable

really, the bar was not open but there are plenty of places right outside if you want to have a drink

honesty bar was a great idea

location - hotel just a 10-min walk from bath spa train station and located at bath city centre, so very close

some stains on bed family room didn't have bathtub so not so easy for little kids

t get the wifi on the tv to work or the coffee machine to work in the room but only minor

thoroughly good stay, with great pool/spa facilities and great staff. a real winner ud83dude01

plus their leisure facilities: pool, sauna, steam bath, gym, jacuzzi are outstanding

no in house laundry service. no parking

not to have a room service / late evening offer - i arrived too late for the restaurant on my first night

staff were always helpful and the hotel lobby bar was great for finishing up some work with a coffee one morning

the sofa bed was not too comfortable for the kids

moreover, our room was next to the laundry room which made an awful lot of noise especially during the night

bring pet, but you need pay 25 per pet, only ground floor rooms, you can park, 15 per 24h, location

very pet friendly and staffs are very friendly and helpful.

couldn't log on to wifi

location and staff where exceptional allowed us an early check in

i believe it happened due to us purchasing a late check out when we checked in and that may not have been

no mobile phone reception in the room(wifi was good) 2

fantastic located, 3 minutes on foot to bath spa therapy) really satisfied with service, strongly

they also keep your luggage for late check out/early check in giving you more time to spend in the city without

they were out of a few items on the breakfast menu, which they didn t realise until i ordered them, but they

despite the age of the townhouse the shower was good and the wifi was excellent

central location, comfortable and a fab breakfast!

to city centre, friendly staff attitude and welcome on arrival, breakfast, pub (pig and fiddle) next door and

never got the wifi password and the road was a bit noisy

great location, good breakfast, clean rooms and helpful staffs. thanks!

location a few minutes walk from bath spa and shops, bars & restaurants and about 10minute walk from the train

not enough tables for breakfast

excellent bed, pillows, large tv, wifi, shower and air conditioning

the jane austen centre was 5mins walk, the roman baths and thermae spa were 3mins walk

location to attractions; friendliness to my visiting pet; helpful reception staff, answering all questions and

location, lovely staff, rooms were exactly what you needed, we opted for breakfast included which was also great

me wife and kids all struggled to sleep with it

everything was good but i wish sofa was better and comfortable for kids to sleepud83dude1e shower was not draining

small gym, but useable equipment

hadn t eaten since early lunch it says in the booklet in the room they would try to accommodate room service

the bar was a perfect place to wind down

in this day and age you have to pay for better wifi if you want to do work as the free is very basic

we were very disappointed there was no room service - the only downside to the stay!

extra to park onsite, couldn't lock windows or open properly , no complimentary water in room, no room service

we were very happy to use the gym every day and enjoyed the thermal spa on two occasions

it is, when can you use complimentary spa/ do you need towels/bathrobes, do you change there, and wifi password

breakfast was wonderful

free wifi is quite slow

gym was dated and the treadmills were effectively out of order -- really need to spruce that part

good wifi

comfy room. honesty bar always fun. fantastic breakfast.

property in a great location, only a short walk from bath spa train station

continental breakfast with ancillary staff walking through dining room for household products and laundry whilst

there is also an honesty bar and a beautiful garden to use

wifi very efficient

the staff were welcoming and friendly, and they were very accommodating, giving us an early check in

she also allowed us an early check in as room was available

great staff, enabling early check in and storing luggge while we explored

but that s minor / i used my ipad as the wifi was great

quaint bed and breakfast

not have been better , the best i have ever come across, such lovely touches , like fresh bath spa water and

when we got back from the spa our luggage was in our

breakfast was made to order and was delicious

is perfectly located, bar is cozy, and rooms are well decorated

we had drinks and a cheeseboard in the bar in the evening which were exquisite

would be really useful if wifi info was printed out and left in bedroom

whilst we didn t use the bar or breakfast it looked great and i d happily come back

wish it had additional amities such as a spa or a gym :) but that’s just as a bonus, the stay in general was

very helpful reception staff, sorting out an early check in.

the hotel had a lovely lounge and bar area where you could sit in front of the fireplace with a good book and

i especially liked the lounge with a fireplace

we loved the lounge, the fireplace, the bar, and the decor

hotel wifi could have been stronger.

there was a lovely fireplace in the common reception room

also the wifi didn t work the whole time, the tv kept working then not working

on both our visits was virtually empty & staying on the lg floor our rooms were adjacent to kitchen door which

fact that richard ayoade was also there when i was at the bar and is just as awkward in real life as he is on

well stocked pantry and bar, a range of room service available

s located on one of these fashionably famous bath crescents, so don t expect cooking counters, kitchen taps

the rooms were very small and the room service menu was too fancy and very limited

no room service when it came to breakfast

we ordered a toastie on room service

the room was very comfortable and the gym was great as well

gym not yet open but due to shortly

the wifi network is not always stable.

appreciate the complementary drink in the bar as it was my birthday

helpful staff, lovely period decor, excellent breakfast, conveniently situated.

small intimate bar at the basement for pre-evening drink

we did not use the bar and courtyard area, but this looked a very pleasant space

the staff were also very good with room service, bring up fresh milk etc

else hotel is lovely and its somewhere we would consider booking again if we wanted to treat the kids

room service was a

the bar area needs a revamp as everywhere else was just wonderful

the size of the pool and parking facilities not enough spaces

laundry is expensive to get done for weary long term travellers arriving here after many other

they offer room service but when asked it wasn t available

but its real attraction was being literally over the road from bath spa rail station and perfect for central

we could also hear the laundry being dragged across the concrete and trolleys which woke us up very early

unable to get a snack/ sandwich in the evening no room service.

everything, the great amenities like ac, beautiful views, and discounted breakfast at the wonder bar beneath

wifi was weak. shower difficult to control

had a problem with the wifi log in as we would have had to create an account that we didn't want to do

if the wifi could be more robust and not on a public network that would be great :)

location and parking couldn't be better

wifi didn t work in our room and there was no mini fridge

staff were very friendly indeed. breakfast was lovely. che king in and out was quick and easy.

the wifi was rubbish.

staff really friendly and helpful, wifi ok, breakfast really good and served promptly

friendly staff and very accommodating with both kids and the dog

i don t log into open networks as they aren t safe, but my partner did and wifi wasn t the best

although the half term break the kids will be around, we had much time to ourselves for adults from 6pm time

for example, the wifi didnt work in the rooms so had to use data

the spa facilities and outdoor heated pool

not recommended to use when kids are around as they tend not to follow rules and do a lot of jumping and

very good wifi

early check in available

breakfast was amazing and the room was really clean and comfortable with so many great facilities

full of information on parking, travel in and around the city as well as places to eat in the city of bath

good parking 2 car parks to this property

this room had a spa bath but it didn't work

free wifi

spa bath did not work

wifi didn't work in the lodge which was frustrating as i had work to do

20 for 2 beakfasts was a bit much proble lucky if it cost 8 for both think there profits off breakfast is

rooms spacious, beautiful breakfast, friendly staff

was great, really nicely decorated, comfortable, nice pub, ev charge points, free parking, easy access to park

the cottage pub/family and pet friendly envrionment was

nice area, quiet room was spotless . close to bar and restaurant .

perfect for lansdown golf course, racecourse and park and ride into bath

it was nice to have a choice either to eat in the bar or the restaurant

room, very clean and nicely decorated, plenty of car parking, perfectly situated for bath university where we

wifi which was very slow and patchy

plenty of parking

couldn't get food in bar as too busy but comfortably sat in

private garden with hot tub then gate straight out to heated pool and spa we had room service breakfast we had

this was particularly difficult as we had young kids who were very hungry; however, when the food did arrive,

plenty of parking and the grounds were beautifully presented, we particularly liked the terrace area where we

parking in the electric parking spaces, making it awkward having to ask them to move to charge our

spa facilities hit the spot, helping us to relax and fully enjoy the stay

parking not enough spaces

lack of parking on a busy weekend

restaurant and bar areas lots of character, stone walls, candle lighting looks very old fashioned

the staff were terrific and the breakfast outstanding

wifi was moderate, parking can be a challenge.

only stayed 1 night for a golf function

parking,staff,breakfast,rooms,

the bar area was pleasant and looking on to grounds

very close to cumberwell park golf course , where we were playing

the room service by advance request policy is disappointing: obviously designed to save on staff

wifi not

there was no room information such as wifi, check out details, etc

lovely kitchen area to make breakfast in. comfortable bed, friendly staff, good evening meal

breakfast was limited it does say on the website full english breakfast but was continental

to wait until they had time to show me to my room between bar customers nothing in the room about wifi codes or

aspect was absolutely excellent, room, food, breakfast and dinner daily and lovely staff, nothing was too much

buzz the bar restaurant exceeded our expectations the food and staff could not have been better

lovely bar and garden with excellent food

is no allocated parking for guests and v few spaces at the front of the pub anyhow

in addition there is a private upstairs lounge with two sofas and the tv plus a kitchen area with fridge,

gorgeous place, wonderful indoor swimming pool and spa. equestrian facilities are excellent.

limited menu e.g room service menu is the same as the brasserie menu

place for families seeking a little bit of relaxation and luxury whilst ensuring kids have activities that keep

a bar area in the main hotel would have been nice, i had expected that the more casual dining option

the room service menu can be improved and the in room minibar facilities are non

nice bar downstairs

the wifi did not work in my room.

on cheap food night too many noisy kids in the bar

wifi was very

also could have a better induction when arriving to advise on eating times, check out process, wifi password

check in is always straight forwards and breakfast and dinner is always a pleasure and excellent

well spoken, knowledgeable and passionate about the place, we spoke to everyone from the friendly bar man to

wifi was poor as i was in the annex block but its relatively new so

if you are looking for a place with a pool or busy night time bar with karaoke then it's not for you

was amazing, however we paid for 1 night with evening meal and breakfast included, but there was alot of things

parking was perfect

breakfast, free parking, staff, large room.

the wifi could have been better.

food was fantastic , had both evening meal and breakfast.

safe parking

great breakfast. inn is a gem but a hidden one.

wifi isn't the best

the bar was amazing, the picture of a traditional english pub

bar and food prices are very good and the food it nice

loads of parking, quiet location, excellent breakfast, wifi fine.

superb dinner and great breakfast

muddy car parking

they do have pet friendly rooms if you need it

all the staff we encountered were very friendly and helpful, right from our first check in to the bar and

great, rooms clean, no issues with wifi, easy parking staff friendly polite and

convenient free on-site parking

were on the bottom floor and was very noisy from the room above, also couldn t connect wifi to the tv for

good location. car parking free. the white hart had a great atmosphere. highly recommended.

roaring fire in the bar lovely evening meal in the restaurant room absolutely gorgeous staff really

parking was free and adjacent

the breakfast was really good

good wifi

bar service was slow

excellent food in the restaurant and breakfast was very

imaginative and very good food, especially breakfast

ours was a duplex room with two single beds at the top for the kids and a double bed down below

attention to detail, lovely food and drinks for both dinner and breakfast, good wifi, lots of parking

of locals popping in with there dogs which was lovely, the gardens were lovely with there own kitchen garden

excellent dinner and breakfast

breakfast was excellent

really like spa facilities

gorgeous building, great location, lovely grounds and use of gym and swimming pool

liked the quirkiness i liked that it's different to other hotels my kids liked the pool we liked the breakfast

shower/bathroom could have been cleaner the wifi password should be in the rooms or more obvious on

original floors, panelling and magnificent fireplaces

television didnt work, there was no wifi and a couple bits of cleaning had been missed, but nothing major

no mobile signal but was able to use whatsapp on their wifi so no problem

room, comfy bed, bathroom modern, parking ample, facilities at a high spec, good location

nice place to stay, nice food. secure ample parking. hot powerfull shower.

they even kept the bar open for us to have a quick drink which was much appreciated

food stopped to early,no room service,no mini bar.

this was very frustrating as when we stayed here previously, the wifi was fine

room service took 3 hours. they didn't charge us in the end. breakfast was cold

linen and towels provided, room service if you wanted it

has a nice bar / restaurant with good food.