the food was incredible both the evening meal and my breakfast, full of flavour and cooked beautifully

bar staff / meet and greet exceptional

a lively, friendly atmosphere in the bar and beer garden

we had requested an early check in and the room was ready at 12 noon instead of 3pm, which made a huge

restaurant and bar areas lots of character, stone walls, candle lighting looks very old fashioned

like bradford on avon itself), and set in lovely grounds with views across the valley

location just a short drive into a lovely town, nice comfortable bed , hot shower , good wifi and a resturant on site

bathroom was sparking

room service was really efficient and the staff made us feel like vips

bbc stations) and free wifi was not good at all

lovely location hotel, good ev charging. ate at the local pub which was excellent.

with this

the wifi didn't get that far, and we couldn't get any network either

parking was good and handy bus stop close by into

it advertised 24hr room service but they don't actually offer it.

gym and pool just an added

3 ft 6 then a slope to 6ft 2 dangerousness for kids or elderly or none swimmers

wifi was a bit dodgy and signal disappeared quite regularly.

only downside is the same as most family rooms when the kids are in bed, what do you do

as hotel guests you also had full use of spa facility

the spa is small but amazing and the property itself is like being at home.

the spa was everything you need to wind down and the staff were extremely professional and made me feel

peaceful location and grounds, friendly staff, good food

t knew

room was excellent, spa was a nice size and not too busy at all

wifi quality was a big problem and might stop me staying again

pillows were not comfortable and the spa massages were not worth the prices as came out feeling like we had just been sitting on the pay

the swimming pool was also great, so lovely and warm

this was the case right from check in

room service, phone not working in room service,but we should have been informed on arrival, had to

fantastic views very helpful staff very good breakfast .

£20 for 2 beakfasts was a bit much proble lucky if it cost £8 for both think there profits off breakfast is

no fault of the hotel but the bar was closed due to a flood

breakfast was very good, and the hotel also offers a comfortable bar and lounge area to relax in the evenings

outdoor seating for the bar and restaurant, right by the river side

no room service option at the moment

absolutely stunning quirky hotel fabulous breakfast and the ding area beautiful

wifi didn t work in our

breakfast was lovely too

fantastic breakfast. room was so clean amd comfortable. great location.

wifi very poor

bar, room and from the staff gabriel completely mixed messages about drinking areas and room service were breathtaking, i questioned it all but was, well deemed an idiot - don t book

for us the tradesmen stopped working each time we exited our room but negotiating luggage and kids past all the tools and materials was not appreciated

free wifi connection

we couldn't even have a drink as room service

stay, breakfast and cocktails

would have been nice if there were pool or spa facilities

the tv didn t really work so we couldn t access room service menu or chromecast

fitness room, super flexible staff organised extras to greet my wife on her birthday, location is

pro: located a stone throw from bath spa station and a short walk to the main shopping and f&b area

small intimate bar at the basement for pre-evening drink

perfect location; great staff and accommodations. breakfast was a bonus!

all the staff were excellent, and the hotel has a lovely bar and courtyard and breakfast was delicious too

excellent breakfast with attentive and friendly staff

of stairs and couldn't find the bar initially - perhaps a guided tour of the building would have helped

we had drinks and a cheeseboard in the bar in the evening which were exquisite

lai served us at the hotel bar and again another lovely and friendly member of staff

no room service at this hotel and the room was smaller than i was expecting

plus only 6 minutes walk from bath spa

ike all

pre booked luggage pickup and it was cancelled, we prebooked a kids yoto player in the room and one was not supplied when we asked they said they were all broken

the wifi didn t work properly in the coach house rooms

teepee for kids, nice big bath. 4 poster bed. free snacks on tap!

wifi in our room didn t work at all

no special attention to travelling with kids, the website mentions otherwise

room (14) was a good size for 3 mum friends, high ceilings, two sinks in the bathroom lots of space in the main bedroom

) the location is 15 minutes walk max to bath spa rail station, a couple of minutes from the abbey, parade gardens, lots of restaurant options

location next to sally lunn’s and close to baths, spa and abbey

the staff were welcoming and friendly, and they were very accommodating, giving us an early check in

you are right in the centre of historic bath, roman spa and cathedral are just around the corner, nearby columbian coffee shop serves amazing coffee

while location, facilities, breakfast and cleanliness were all great, the standout here was the staff

everything was great. the wifi could be better since the connection was not solid.

very enjoyable breakfast service

wifi is stronger than many other comp-set

no room service or many necessities in the room

breakfast was amazing

short walk to bath museums and bath spa train station

good breakfast

exceptional breakfast. beautifully presented.

everything was fab. great breakfast and room. comfortable bed. very clean.

had a problem with the wifi log in as we would have had to create an account that we didn't want to do

really happy with the bar downstairs too

parking was good

parking on site was an added bonus, it took the stress out of trying to find somewhere

weren't told what the wifi password was so we just used our data instead

room was on the third floor but their was a lift so no problem, we didn't have breakfast as it wasn't included

not happy with the hotel we would have to pay for wifi all the hotels that we have stayed at the wifi is free

the garlic bread was a kids cheese and tomato pizza pasta overcooked and not very

between your staff, all seemed obstructive and you were very unclear / ambiguous regarding the early check in / late check out

there were toys that kept the kids entertained

the location is central but out of the crowd. breakfast was delicious. the bed was super comfy.

really nice breakfast in the morning too

they were out of a few items on the breakfast menu, which they didn’t realise until i ordered them, but they did a fantastic job of

lovely comfortable room and immaculately clean. loved the hamper breakfast...

the staff were excellent as was the breakfast

the jane austen centre was 5mins walk, the roman baths and thermae spa were 3mins walk

chose this hotel because it is located close to the thermae bath spa

it was central for our needs clean friendly staff lovely breakfast will stay again !!

staff, the wonderful breakfast included with a few vegan options and the small multi purpose gym, but the location is also the highlight as it centrally located to the town, bars, restaurants,

tip come down for breakfast at 8 o'clock

nice to see a variety of tea, coffee, and hot chocolate and the cookies when down well with the kids

the spa was a real highlight , perfect for relaxation and unwinding

i stayed at apex for my graduation and the staff were so lovely, they arranged an early check in for me to get ready in time for the ceremony

friendly staff, spa facilities fabulous and a great location

thoroughly good stay, with great pool/spa facilities and great staff. a real winner ud83dude01

a lot of noise outside our room from a nearby bar kept us awake most of the last evening.

could here a bit of noise outside

wifi is a bit not stable

perfect for families with young kids

ev chargers in car park.

the lounge area had a bar and comfy seating area with a warm fire

there was a good choice of breakfast items and having a bar was unexpected but a nice touch

we were lucky enough to have a fab four poster bed and spa bath

rooms are spacious and beautiful, the spa bath was amazing and so was the breakfast

the only problem we had was we were told we had a spa bath but it didn’t work and there is not a separate shower only the one above the bath

the central location of the hotel allowed us to easily explore bath, use thermae spa and enjoy the vast array of restaurants

service at both the bar and for breakfast was outstanding

spa like feel to the place, staff that were the kindest, excellent bed and en-suite, generous and

the added bonus of a mini bar if you like that

quiet bar perfect for a nightcap

the drinks in the bar refreshed us

room service very poor

at reception and particularly the very friendly bar were excellent

the room service menu offered more choice and in the lift an a la carte menu was displayed which wasn't

room service might be a nice

excellent value as it included dinner and breakfast which was delicious.

the mousetrap bar (think that's what it was called) was also a great addition to the evening - a drink before

bar is expensive, but theirs a pub up the road

the food is amazing both breakfast and dinner

if you are looking for a place with a pool or busy night time bar with karaoke then it's not for you

breakfast was excellent and the location perfect

breakfast/room

in bar for winter warmers but when asked for a hot chocolate the i assume manager said they didn’t

ground floor easily accessible rooms, the 24-snack buffet at the entrance, the possibility of a late check out if one is a member

breakfast and food options were great

visited on a very busy weekend so there was a bit of waiting around at the bar and for breakfast

no toast at breakfast everything else was ok.

i had made an error with my booking and they sorted it immediately and gave me a late check out last minute, with no charge

everywhere , staffing level wasn't great , long wait in bar

bar service was slow

grounds are lovely staff very friendly and accommodating especially for families with little kids

there were lots of kids who were quite loud, i didn't mind the children running around in the garden but didn't expect

th from the bar and breakfast) is fresh and tasty: loved it

the hotel and grounds are just gorgeous and the pool, sauna and steam room were lovely

easy parking

the rooms were big and comfortable , spotless and the breakfast was exceptional

early check in available

beautifully decorated hotel. good location in bath close to city centre and bath spa university.

lovely hotel clean room staff great breakfast a little expensive

breakfast excellent staff friendly and welcoming cleanliness outstanding rooms beautiful and very

cor and temperature)

no mini bar or tea and coffee facilities in the room

spa is amazing and so are the treatments

everything but someone taking drinks orders by the pool or ordering via a qr so you didn t have to go back into the restaurant each time would be

the room service menu can be improved and the in room minibar facilities are non

warm welcome and hearty breakfast

the breakfast was wonderful!

beautiful bedrooms and bathrooms and the excellent breakfast

great staff, clean and comfortable room with a delicious breakfast included.

food excellent very large portions and the breakfast in the morning was amazing

really isn't much of a bar area and the reading room upstairs was a little cold, which put us off sitting there

parking was tricky but worth it for the village location

parking was no

parking is not easy because of the village, but you can park with a small walk.

no bar or lounge to just have a drink at

the cocktails were good at the bar and staff were friendly

the bar had snug rooms off it with sofas and good music to chill

staff were incredibly friendly and welcoming, the room was clean and the breakfast was delicious with a great selection of options

breakfast was 8:30 saturday

the breakfast was very nice also after a few cocktails in the bar the night before

very friendly staff, good breakfast (included) and delicious pub food for dinner

george is very welcoming and the bar staff are lovely and friendly

drinks @ bar a bit expensive

prime location, beautiful room and a glorious breakfast included in the price

the bar served reasonably

we even got to do a late check out as our coach wasn't till later

it was a great atmosphere, spent time in the bar talking withe locals.

the bar and restaurant are lovely, and being just across the street from the rooms it makes it very

roaring fire in the bar lovely evening meal in the restaurant room absolutely gorgeous staff really

staff was great - had a lovely last night at the bar chatting the night away with our bartender - when we left the next morning the checkout gave us

breakfast was perfectly cooked and a nice atmosphere

comfortable room. lovely big bathroom. incredible breakfast and lovely staff!

nice bar & atmosphere, and the room was really nice, the staff couldn’t been any more friendly

clean and comfortable - nice full english breakfast

twin beds were like kids bed, not really suitable for adults