wifi was terrrible

staff very friendly, food amazing both dinner and breakfast

room was immaculate. great breakfast. parking. probably the best b and b i've stayed at.

location and free parking

we have breakfast included which was very nice and good variety on menu

excellent dinner and breakfast

good location and friendly staff comfy beds suitable for kids

lovely building with beautiful gardens and the bar and dining areas were all very tastefully set out

the young man at the bar was very helpful and took my order for a small cheese board which left for me in my

charming country inn with a lovely cosy bar serving beautiful local ales

friendly staff, the restaurant is great,, the breakfast is also wonderful and the bedrooms are super cosy

breakfast was delicious

nice staff, easy to find parking at the back of the hotel

shower and wifi left a little to be desired but is a very old building so to be expected

great parking and a memorable walk around

the beautiful room, the most amazing dinner we had ever, the blazing fire in the proud ancient fireplaces, the

have to 'look for a person' to help, but a small price to pay for such a great inn (note - no bar as such)

is a delightful, quaint inn dating back to the fourteenth century with modern plumbing and wifi

wifi wasn t working and there isn t any phone signal due to location

lack of parking

wifi was a bit hit and miss

excellent food in the restaurant and breakfast was very

good parking

struggled to park in secure parking but pay and display right next to their car park

the parking is easy to find, and not far from the main entrance

staff friendly breakfast excellent bedroom comfortable parking easy ud83dudc4c. x.would go again

the kids loved her

on reception was extremely accomading, very friendly and made our stay even better, the spa area could do with

breakfast was very nice use of gym well stocked and

i was greeted by friendly receptionist sue who gave me advice on the sauna and spa facilities and the history

plentiful free parking on site

breakfast

wifi wasn t working in our room

parking was ample and convenient

stunning hotel amazing grounds to explore the room was extremely clean and spacious breakfast was an absolute

wifi was good

where glad that cindy sorted out a place for our breakfast in the bar all tables full up in the main area due

to engage and help out with any questions, queries etc we needed a place with secure and safe parking for our

limited parking

was on the edge of town so there was ample parking (unlike bradford on avon itself), and set in lovely grounds

to top it off we actually met the man himself even though it was only to ask where the bar was

the reality is you have free parking a good size room and food that is cooked to high standard

wifi was poor as i was in the annex block but its relatively new so

the setting was stunning easy to find, great parking right outside the both the main house/ restaurant and the

ornaments pictures and bits and pieces everywhere and the hotel is spotless, plenty of parking also

delicious breakfast in front of the

kitchen sash window could do with a little attention in terms of the finger hooks and keeping it

nice quiet location, very clean, good size rooms,(bedroom lounge and kitchen) free parking

breakfast was 1st rate

aspect was absolutely excellent, room, food, breakfast and dinner daily and lovely staff, nothing was too much

breakfast and evening meals were first class

breakfast was great and great value

very good breakfast 10/10

the meals were amazing & dinner very competitively priced, great that it's a free house so plenty of drink

wifi not working

however as spent all their time with their backs turned to the guests and clustered round the kitchen area

limited menu e.g room service menu is the same as the brasserie menu

spa hotel offers an exceptional retreat where culinary excellence, spacious and comfortable spa

very limited bar and lounge space inside the hotel.

lovely grounds, great bar and restaurant

nice bar and food was great

closure of the bar on sunday evening was a shame but we were warned in advance - so really not a big deal

wifi in the top room not good!

only complaint would be intermittent wifi coverage in our bedroom, but a very minor issue.

wifi useless, towels not changed

the room was at the front of hotel over the bar so was noisy.

nice bar and food was great

closure of the bar on sunday evening was a shame but we were warned in advance - so really not a big deal

bar staff were so helpful and polite: nothing was too much trouble

food bar and parking great, been before

desk and wifi, convenient for the motorway - if you're going to bath in the morning check the traffic before

were on the bottom floor and was very noisy from the room above, also couldn t connect wifi to the tv for

the inn is charming and yet considers modern day amenities such as a shower, wifi, and great healthy food

wifi was not available in the bedrooms only in the main rooms.

parking was free and adjacent

tasty breakfast with a variety of options

lovely breakfast and dinner

wifi was intermittent

room, great breakfast and such friendly hosts and staff

underfloor heading in bathroom, free cereals to help yourself to (useful as we departed before breakfast

the friendly staff and the price i paid. wifi was excellent.

room was large and bed very comfortable and the continental breakfast was varied as you would expect

coffee choice in room ( nescafe awful ) no hot chocolate , breakfast was rather small could of been more

wifi

lovely bar area

was a small one, poor acces to toilet and shower and we had a view of the bins and bags of dirty laundry

the wifi didn't get that far, and we couldn't get any network either

room service had to be ordered at bar would have preferred to stay in room and dial down x

did sit outside in the garden area on our second evening for half an hour and the wedding party kids through a

the hotel has a wedding reception, the party finished after 12am and we are next door to where kids stayed

wifi not the greatest

wifi didn't work in the lodge which was frustrating as i had work to do

good choice at breakfast in lovely surroundings

they don't offer room service

basin not suitable forctge room room service not brilliant supposed italian meal

was expecting a mini bar and snacks in the room but surprisingly there weren t any

went for a room with a spa pool

amazing customer service - above and beyond! also, very pet friendly

room 18 absolutely amazing private garden with hot tub then gate straight out to heated pool and spa we had room

the improvements to the pool area was a real treat

hotel, though the outdoor pool is camera-free, which stopped us from taking good pictures

the location is amazing for any pet owner, it is very close to the sydney gardens and the hotel has a large

the spa is down below, along with the gym

wifi was terrible and we had to rejoin several times a day

not recommended to use when kids are around as they tend not to follow rules and do a lot of jumping and

pet friendly

location for visiting city,all the members of staff were attentive,polite and cheerful and the breakfast was

my room was not cleaned one of the nights and when the wifi was a bit unstable.

absolutely stunning quirky hotel fabulous breakfast and the ding area beautiful

friendly staff and very accommodating with both kids and the dog

brilliant staff, great location and superb breakfast ud83dude01ud83dude01

excellent breakfast

breakfast was delicious and staff excellent

wifi not the best towels were clearly not replaced during stay as they are trying to be more eco

wifi

on both our visits was virtually empty & staying on the lg floor our rooms were adjacent to kitchen door which

i also love the fact that it is pet friendly too(good to know for future reference:-)

kids meals were not available till 6

wifi in our room didn t work at all

room which was stunning, lovely clean double bed, bathroom was immaculate, complimentary wifi and snacks even

location is perfect, hotel is new, and clean, comfy, etc. bar and food excellent :)

was generally excellent - bed was comfy, desk big enough, appreciated the full length mirror, wifi was great

lovely breakfast

the bar for dinner and breakfast was really great

no room service when it came to breakfast

had a great chat at the bar with one of the members of staff, he was lovely

the fruit and homemade biscuits in the room and self service bar in reception were lovely little extras

wifi connection was not working properly at times as room was near to lift, was affected by noise

is perfectly located, bar is cozy, and rooms are well decorated

separate from the hotel didn t feel very secure, poor food and drink offer (v unhealthy) and no room service

we were not given the wifi password at checkin

location perfect for exploring bath spa & it’s rich roman & georgian

short walk to bath museums and bath spa train station

had problems with wifi.

exceptional breakfast. beautifully presented.

bar, room and from the staff gabriel completely mixed messages about drinking areas and room service were

wifi was poor and no parking available

but its real attraction was being literally over the road from bath spa rail station and perfect for central

were well stocked with treats and i really appreciate the real coffee and mini cafetiere and the kids were very

free wifi connection

in the booking was not specified that this pet friendly hotel would have asked for an extra 35 for

however we were going to the spa so not planning to spend any length of time in the rooms

no instructions for equipment or info on check out times, wifi etc

the bar area could be upgraded

the check in process didn't tell us anything about the wifi, times of breakfast or show us up to our room

good location in the middle of bath. room was clean and decent wifi. nice bathroom.

but that s minor / i used my ipad as the wifi was great

you are right in the centre of historic bath, roman spa and cathedral are just around the corner, nearby

location next to sally lunn’s and close to baths, spa and abbey

great staff, enabling early check in and storing luggge while we explored

more gym equipments would be great like cables

arrived with the wife and kids at 9pm

nice kids area and kids activity pack for people with young families

50am noise from running machine in the very early hours of the morning noisy music from the gym

the en suite doors in this hotels bedrooms are a huge pet peeve of ours- they are obscured glass and they don

to city centre, friendly staff attitude and welcome on arrival, breakfast, pub (pig and fiddle) next door and

really nice breakfast in the morning too

despite the age of the townhouse the shower was good and the wifi was excellent

central location, comfortable and a fab breakfast!

mini bar was empty and no dressing gowns if that bothers you!

the breakfast, which was freshly prepared for us every day, was really delicious and always gave us a

the pub has plenty of parking space on the opposite side of the road and is in a lovely quiet location

seafood restaurant on site and bar easy parking

the breakfast was awesome and if you book in for a meal in the evening you must try the chips

the rooms have everything you need, starting from a comfy bed, a tv, free wifi, an on suite bathroom and a nice

breakfast too expensive

gym was a bit small and there was a rude man in there grunting and throwing weights on the floor

location, room size, view from 307, spa, cocktail bar expertly managed by chris

staff who went above and beyond by allowing us late check out so we could use the spa facilities

t understand how to use the telephone to arrange room service

they also keep your luggage for late check out/early check in giving you more time to spend in the city without

wifi can be a bit intermittent

wifi was a bit slow.

location was perfect next to lots of bars and restaurants and shops

breakfast and late night bar available

i had lots of communication from them prior to arrival with useful information about the hotel, wifi, night

suppose if i had to dig deep for a negative, the bar directly opposite our window was a bit noisy until it closed

the wifi was real slow but apart from that everything was perfect.

honesty bar was a great idea

easy access from bath spa station

finally their ev charger is not working: it uses some app that is already redundant and only still works for

the room service was quick and impeccable

the pictures of a pool are actually the thermal spa nearby, which is also gorgeous and worth a visit

poor wifi and soundproofing

food in the restaurant and bar were excellent but we did go out for breakfasts

a wonderful breakfast and even a little bar in the lobby made for a very comfortable stay

great location, clean hotel, early check in and staff were helpful

the perfect stay, great location, comfortable room, gym was great and breakfast fabulous

wifi was dreadful.

breakfast very good and lots of it

nice to see a variety of tea, coffee, and hot chocolate and the cookies when down well with the kids

the kids loved it

i stayed at apex for my graduation and the staff were so lovely, they arranged an early check in for me to get

nice to see a variety of tea, coffee, and hot chocolate and the cookies when down well with the kids

staff were always helpful and the hotel lobby bar was great for finishing up some work with a coffee one morning

hadn t eaten since early lunch it says in the booklet in the room they would try to accommodate room service

at reception and particularly the very friendly bar were excellent

wifi available

wifi in the room would have been a bonus, but not necessary (good to 'switch off' sometimes)

the staff is really nice, the wifi very fast. breakfast was nice too!

quiet bar perfect for a nightcap

the central location of the hotel allowed us to easily explore bath, use thermae spa and enjoy the vast array

spa like feel to the place, staff that were the kindest, excellent bed and en-suite, generous and

yard is ideally placed for our visit to the thermal spa just 10 to 15 minutes away

both the hotel and wine bar are our favourite accommodations

stylish room, comfy bed, decent shower and bar and restaurant downstairs

really happy with the bar downstairs too

location to bath with parking, lovely atmosphere within and good choice of food in restaurant

the wifi was unreliable at times, but that's an issue in bath in general!

had trouble with wifi.

was able to find something i enjoyed on the room service menu

the breakfast was also delicious

spa was very pleasant (too bad the sauna wasn't working, but the hammam, bubble bath and swimming pool were)

later on, whilst being on bath for to enjoy pools and spas we came to find out that kids were not allowed in

the time slots for kids at the swimming pool.

we were lucky enough to have a fab four poster bed and spa bath

we loved the lounge, the fireplace, the bar, and the decor

the only problem we had was we were told we had a spa bath but it didn t work and there is not a separate

there was a good choice of breakfast items and having a bar was unexpected but a nice touch

very comfortable, lovely dining room and bar