location and easy reach of bath, rooms very clean, staff very friendly and helpful, breakfast was superb with great range for all tastes, evening meals with a wide range on the menu

lmon/scrambled eggs) and nothing was too much trouble for the staff to

from room to staff, breakfast was great, cooked fresh, coffee superb, eat at the restaurant with family, could not find

the crackling in the bar area was nice as a snack too

as one of us had to be out before breakfast, baking fresh croissants that evening ready for the morning was a very nice touch

we were welcomed warmly by the guy behind the bar on arrival

parking was awkward but this was mainly due to work being done in the carpark

very casual and comfortable check in at the bar and the bar / restaurant itself is so homely

say we didn t like it but parking is not on site , but only a few yards away but worked out fine

wifi is free

bar and food prices are very good and the food it nice

loads of parking, quiet location, excellent breakfast, wifi fine.

stayed one night at the inn and had dinner and breakfast

the pub and bar area has a great atmosphere and the room was perfect

breakfast in the morning was pretty amazing too and the chef was very chatty and friendly

evening food and breakfast were both great

the pub bar is very welcoming

is that breakfast starts earlier

room was quiet and cosy, even when the restaurant and bar were heaving

the bar was very nice and the food was amazing

told us about the bbq and fire pit area (this was a hidden gem) she also informed us there was a breakfast hamper (the local fresh produce was amazing eggs, the best bacon i have tasted, granola, (+) local ingredients were available for breakfast and snacks (+) all the essentials were there, and we thoroughly enjoyed the breakfast items that were provided (+) bacon, eggs, granola, bread and butter were generously provided for breakfast - all from local suppliers (+) breakfast hamper , the birthday wishes

although it was nice to go out to it it was a pleasure to cook in the kitchen as everything is so well thought out

bed and seating were very comfortable and the kitchen was well equipped

there was everything we needed at the cottage, along with wifi, easy parking and a really comfy bed

there was everything we needed at the cottage, along with wifi, easy parking and a really comfy bed

prime location, beautiful room and a glorious breakfast included in the price

great breakfast

cooked breakfast

the bar served reasonably

wonderful breakfast!

the breakfast was very nice also after a few cocktails in the bar the night before

the bar had snug rooms off it with sofas and good music to chill

the cocktails were good at the bar and staff were friendly

nice bar downstairs, overall felt a bit more fancy than your standard pub hotel but still a relaxed

brilliant bar and restraunt

lovely friendly staff, spacious room with room attached for the kids. delicious breakfast!

location, fantastic staff and punters, room great fantastic nights sleep and a lovely breakfast

family room was great for 2 adults and 2 kids, the room was a little dated but clean and loads of space, and the kids didn't have to share

fantastic breakfast, we also ate there the night before and again the food was good quality and value

no kids menu but chef more than accommodating in reducing portions and making it kid friendly

parking was a little way off but to load or unload parking outside reception permitted

t knew

the spa was everything you need to wind down and the staff were extremely professional and made me feel

time food in the bar area hadn't enough variety, it resembled the room menu

the spa, bar and restaurant were fabulous and our hot tub room had the most beautiful view

had a problem with the wifi log in as we would have had to create an account that we didn't want to do

had trouble with wifi.

parking on site was an added bonus, it took the stress out of trying to find somewhere

weren't told what the wifi password was so we just used our data instead

if the wifi could be more robust and not on a public network that would be great :)

the lounge area had a bar and comfy seating area with a warm fire

very comfortable, lovely dining room and bar

welcoming staff,good breakfast and an extra hour in the thamae spa just for staffing at the oldfield

we were lucky enough to have a fab four poster bed and spa bath

comfortable bar area and food offered in the evenings

breakfast was great

they put on a halloween activity which kept the kids entertained

breakfast/room

breakfast was excellent and the location perfect

also the room comes with sofa bed which makes it more comfortable if travelling with kids like us

was a small one, poor acces to toilet and shower and we had a view of the bins and bags of dirty laundry

ey did not have laundry facilities on premises) or anything to do in the area

ample breakfast plenty of parking

old building, friendly staff, had room service which was very efficient and big choice, very comfortable

room service shut at 21:30

far from bath city centre very long walk no bar /lounge to have a drink at night no room service to order

the breakfast was very nice with a buffet style hot and cold food

early check in available

the breakfast was amazing and the honesty bar we loved

breakfast was amazing and the room was really clean and comfortable with so many great facilities

not enough tables for breakfast

great location, clean hotel, early check in and staff were helpful

early check in this wasn’t accommodated left waiting for ages made us late as a result with our

it was central for our needs clean friendly staff lovely breakfast will stay again !!

the gym was well equiped and open 24hrs which was amazing

the hotel itself is clean, with a lovely spa included in the stay

buttery--not a good way--and served in a column configuration that wasn't very appealing--the kids wouldn't go near them

nice to see a variety of tea, coffee, and hot chocolate and the cookies when down well with the kids

great staff in a great hotel with really comfortable beds and a lovely pool

the spa facilities could do with being adult only as they’re not big and so the noise from the kids was pretty loud

wifi did not seem to work during the whole trip

our friend was ill while we were away reception staff and laundry ladies were

we couldn't even have a drink as room service

bar, room and from the staff gabriel completely mixed messages about drinking areas and room service were breathtaking, i questioned it all but was, well deemed an idiot - don t book

ideally situated as opposite bath spa station & close to roman baths, shops, cafes, cinema & restaurants

loved location, great shower. bar staff super friendly, good drinks.

whilst there was no cooked breakfast, the alternative continental was amazing

an early check in was available and enable us to relax for our event rather than having to come back

breakfast was delicious and lovely location and atmosphere

continental breakfast was nice but we were assuming it would be a cooked breakfast as the pub/restaurant was

quiet bar perfect for a nightcap

the downstairs lounge/coffee bar had a great drink and snack menu

the added bonus of a mini bar if you like that

the central location of the hotel allowed us to easily explore bath, use thermae spa and enjoy the vast array of restaurants

spa like feel to the place, staff that were the kindest, excellent bed and en-suite, generous and

the staff were welcoming and friendly, and they were very accommodating, giving us an early check in

location next to sally lunn’s and close to baths, spa and abbey

) the location is 15 minutes walk max to bath spa rail station, a couple of minutes from the abbey, parade gardens, lots of restaurant options

great staff, enabling early check in and storing luggge while we explored

room (14) was a good size for 3 mum friends, high ceilings, two sinks in the bathroom lots of space in the main bedroom

the wifi access was intermittent and frustrating.

the bar was great with attentive staff who really helped you to choose a drink that you would enjoy

being in catering myself i always on habit strip the bed and organise the laundry ready for the person who cleans the room

minor points also were not having a room service menu in the room nor any instructions for the air conditioning/heating - these would

could here a bit of noise outside (traffic & kids partying in the evening) but nothing to horrendous

would have been nice if there were pool or spa facilities

everything in mini bar comes with the room so that you don't feel like you are going to get hit with a cost for just

staff amazing. breakfast experience was excellent, totally justified the cost.

we ordered a toastie on room service

the wifi wasn t working and the tv didn t have any streaming services.

staff were brilliant from the reception desk, the bar and the breakfast staff, cannot thank them enough for their hospitality

art bar is an amazing looking area, comfortable and bar staff were lovely

room service was terrible, food ordered very shoddy

lai served us at the hotel bar and again another lovely and friendly member of staff

lovely addition of cupcakes and 2x free drinks at the bar as a treat for my partners birthday.

e slice per person) a stand-alone light in the

the size of the pool and parking facilities not enough spaces

pool didn't have it's jacuzzi working properly and body lotion and large towels run out otherwise

bar staff could be more attentive to guests sitting outside

lovely room, attentive staff and great spa facilities

location, breakfast was amazing, room was very comfortable and i loved all of the cozy furnishings and

central location, comfortable and a fab breakfast!

the staff were excellent as was the breakfast

lovely room, great toiletries, large, beautiful bathroom, nice breakfast

lovely comfortable room and immaculately clean. loved the hamper breakfast...

room service was ok but could have been better- our tea and milk didn t get replenished one day

perfect view of the river. the bar and dining area are very welcoming.

downstairs the bar and restaurant areas are very nice and contemporary and the staff were all superb, very

breakfast was lovely

arrived with the wife and kids at 9pm

property in a great location, only a short walk from bath spa train station

exceptional breakfast. beautifully presented.

the staff were friendly, and the south african woman who served us breakfast was particularly warm and welcoming

we appreciated and used the honesty bar as well

the breakfast was excellent

henrietta house was an easy walk from the bath spa train station (approx

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great location. not far from major bridge hooked me up w/ local one-day laundry service

the breakfast was wonderful location perfect and staff helpful and friendly

not have been better , the best i have ever come across, such lovely touches , like fresh bath spa water and homemade biscuits in the

-15 and couldn t get any food at all, no room service , not even a sandwich

the free tuck bar is a nice treat

room was very spacious with beautiful high ceiling and decor

everything rooms stairs character sun room breakfast room

staff really friendly and helpful, wifi ok, breakfast really good and served promptly

we would have a menu for room service in the room.

) and very good wifi

the room assigned, soundproofing was really bad we could hear the very noisy family above us with kids running jumping and shouting

they provided a free wifi and other facilities for the guest in hotel area

patchy wifi in the coach house

brilliant staff, great location and superb breakfast ud83dude01ud83dude01

we did not use the bar and courtyard area, but this looked a very pleasant space

we usually stay at the bath spa hotel but we weren't using all the facilities so we felt it wasn't good value

bridge and the weir with a fantastic selection of restaurants and just a 15 minute walk from bath spa station

a bar in a hotel has got access to a lovely little garden

was rather expensive but it was a saturday night and also no room service

staff great, especially luke who worked in the bar , staff great, food

the room service menu offered more choice and in the lift an a la carte menu was displayed which wasn't

room service might be a nice

we were very disappointed there was no room service - the only downside to the stay!

the gym & spa facilities need updating

of kids jumping into the pool, not very relaxing and no staff supervision of this

children’s pool hours and strict policy on not letting kids into jacuzzi

long wait in reception for check-in. kids in the spa area - i.e. the pool

i don t log into open networks as they aren t safe, but my partner did and wifi wasn t the best

wifi was very unstable and kept cutting out

wifi useless

was excellent especially the hot roast potatoes on the bar

also could have a better induction when arriving to advise on eating times, check out process, wifi password

the spa facilities were good even though being renovated

dinner in the evening was exceptional and the breakfast was the same and plentiful

liked the waterwheel feature outside aswell as the bar with a lot of pictures of hollywood glam icons

the spa bath did not work which we were really looking forward to using.

had a great stay here, beautiful surroundings, the breakfast was delicious and we had alovely room with everything we

beautiful location and nice breakfast

room was huge,food was great,evening meal and breakfast,and the staff were very helpfull

we could hardly hear any noise from the street or the bar downstairs, which was full and open until 11 pm

i also liked the cleanliness and the tray with coffee making facilities with biscuits and a small bar of chocolate

very good breakfast 10/10

we had requested an early check in and the room was ready at 12 noon instead of 3pm, which made a huge

need to have more bar staff during the day part of the wedding we attended and need to have someone attending the

comfy bar and friendly service

there was decent wifi

we ordered room service and the burger arrived overcooked and dry as leather -

and secure parking good location welcomed by reception quick and easy check in room spacious and warm great

excellent evening meal. lovely breakfast. great bedroom. efficient staff.

the bed was lovely and comfy and huge, the breakfast was amazing and the toiletries in the bathroom lovely

at breakfast, everything cooked to order which we prefer as 'self service' breakfasts can be

beautiful, cosy bar with a nice atmosphere, just what we wanted after a four hour journey

the bar is lovely, good selection of wines and ales

for late check out but kept getting disturbed by an angry house keeper who wanted us to leave

lovely room, comfy bed, good room service, very friendly staff, good location, plenty of parking

despite advertising wifi it is not possible to get it in all parts of the hotel.

windows - let in lots of fresh air though staff were a bit rude, check out is 11am, we asked for late check out at 12pm at a 10 fee - at 11

has a nice bar / restaurant with good food.