i requested early check in and luckily a room was available

the fitness centre has a good selection of equipment and parking was easy

a short walk to the attractions of the cathedral, castle, bars, pubs etc

my light bite at the bar was excellent and the service very good

ideal location central to everything,beautiful dining room ,superb breakfast and late check out

asked for early check in, which was arranged with a room upgrade

allowed early check in, great staff, great stay, amazing location

small problem with room service we ordered, the menu didn t say it included very spicy sauce and we ordered for my

the kids used the on-site pool (free) and enjoyed themselves

the kids really enjoyed the pool

an early check in which was super helpful

lovely bar downstairs with great cocktails, and the manager is a lovely chap

fridays is a early delivery date for the bar below so we were woken up earlier than planned.

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn’t the best but if you make the most of the bar you don’t really care

the bar has a great atmosphere we will definitely be

early check in without any fuss, and relaxed check out

early check in

man behind bar so helpful on arrival showing me where to park

feel of the building which is one of its great attractions there is a little noise from the bar and traffic in the street (the building is directly on the footpath) but not excessive by any

the bar was unreal so well stocked

comfortable beds, great breakfast . allowed early check in.

lovely breakfast and very accommodating with my early check in - thanks!

was clean the breakfast was ample found a nice working men's club nearby easy to get bus into

needs updating but can’t complain for price , was clean and good bar !

rooms are spotlessly clean, friendly staff and a great pint and breakfast

great room, large comfortable bed. early check in no problem.

the staff were all so friendly and it was a bonus that we could get early check in before heading to a wedding

soaps and shampoo, conditioner and lotion, recently refurbished old mansion turned b&b, amazing breakfast

gem of an hotel, the decor is beautiful, the hotel is kept spotless plus the breakfast was absolutely delicious cooked to perfection

from the beautiful views from our luxurious bedroom to the delicious breakfast , and not forgetting the suoer smiley staff

our stay, staff were so helpful allowing us early check in

staff were friendly hotel was amazing and spa was lovely

conveniently located, friendly staff, clean comfortable room, well lit, there’s a spa/swimming pool/gym on site aswell

that you had to pay more to use the pool

facilities staff couldn’t do enough for you we will use it next year for a golf trip

for a slightly early check in

the breakfast bar was ok and the cooked options really good

in keeping with the style of building, very warm in bar on a cold day/night

breakfast bar was ok but the milk was not cold enough for my liking.

two girls behind the bar are very polite and helpful

staff where very friendly and accommodated my early check in without issue

parking in front of the accommodation

lovely welcome from the staff, parking easy outside on the road, and the most comfortable bed ever

location, parking, the room and a very friendly pub

nice meals

so welcome and no hassle with a slightly early check in

early check in. room very close.

:00)

and warm room, comfy beds, friendly staff, accepted early check in request

- spacious, comfortable, cosy and a lovely view of durham *service - good service in regards to early check in and late checkout *

was delicious and plentiful, asked for early check in and this was facilitated

breakfast was a little disorganised no menus and wet floor still cleaning bar area was bit messy

appearance of the pub inside and out is very clean & warming the owners & the bar staff are very pleasent & helpfull the atmosphere of the regulars are relaxing & friendly, the

friendly bar maid for check in and breakfast services

loved it i asked for extra tea bags and was given about 20 of them staff so pleasant and nice late check out no extra cost got loads of work done and drank some of that tea

stay, staff really friendly free upgraded room and bonus early check in

absolutely lovely hotel, room great, pool great, staff lovely

the bar area was a bit small so we had to sit in the carvery

room service, me and my partner were getting changed n they knocked on the door n just walked in,

wifi and expensive beer

manager also met our request for early check in

even though there was a busy restaurant and bar underneath the bedrooms, never heard a thing from downstairs

beds spacious rooms awesome bathroom excellent toiletries adequate tea bar attached indian

great bar with pool table and tv. lovely restaurant. great size and very clean rooms.

bonus of a nice bar and excellent bonus of an indian restaurant attached to the hotel/pub

requested an early check in was no problem

breakfast bacon, eggs and mushrooms again cooked to perfection

friendly staff, laid back atmosphere, fantastic food. great prices for stay and bar prices.

om service our choice) delicious and set us up for the day ahead and plenty of choice, loved the

breakfast was exceptional and the team could not have done any more to make us feel welcome

staff where amazing we where at a wedding at the old pump house 5 minutes away arranged early check in as wedding was at

one lady bar person we saw was very welcoming and friendly and went out off her way to help us and made ur

town pub, pleasant clientele, great bar staff

also the bar downstairs was friendly and the girls ordered a taxi for us to go to our venue

the staff were lovely, the locals in the bar were friendly

emailed to ask for early check in and our room was ready as soon as we arrived

breakfast was lovely too

the bar downstairs had a lovely friendly atmosphere we had an evening meal which was pipping hot

breakfast was amazing, everything you could think of in a full english was offered

staff very friendly, good location, excellent breakfast and food

early check in possible due to christmas.

charge for early check in to accommodate meeting travelling from a ferry crossing which docked at 5am even tho

asked for an early check in and was no problem

great hotel, bar and restaurant. staff are fabulous.

hotel was recently renovated, we loved the way the restaurant and bar looked

early check in, facilities on site, very helpful and friendly staff team

reception not always manned - and sofa bed wasn’t made up for our arrival despite paying g for early check in - however soon revitalised and they sorted

also right next to a restaurant and there's a shop opposite a starbucks not far kitchen was very well maintained

nice room with kitchen and bathroom very clean and the restaraunt was next door the breakfast was lovely staff

breakfast was nice although not included in the little bar next door

staff all very welcoming and helpful ,and huge thanks to the reservations team for arranging early check

room available for early check in

early check in

the staff arranged an early check in which really helped me to get ready for my sons wedding

the breakfast could of been better.

requested an early check in because we were attending a family funeral and we needed to change clothing after

excellent dog friendly bar & restaurant

fresh milk available from the bar and a teapot in the room small but important things

the restaurant and bar area are really comfortable and welcoming

the bar and restaurant were spacious, comfortable and cosy

staff from reception, bar and breakfast , early check in which was a bonus, great bar with breakfast exceptional, looking forward to next

the hotel accommodated my request for an early check in free of charge

were attending a wedding so needed an early check in time hotel rooms were ready so this was very helpful se were able to get ready and

linked bar was good for refreshments at a very reasonable price

very enjoyable stay. good bar food, with friendly staff, comfortable bar/ lounge area.

staff were friendly and accommodating and made sure our room was ready for early check in

breakfast was good too

we ordered breakfast the day before for the morning and the food was also wonderful

breakfast was really good, with accommodation centrally located offering additional options if you

it was the dog treats on the bar she actually wanted

big, comfortable bed. early check in.

we were attending a wedding close by and was able to get an early check in

wifi was not very good in our room

liked the golf facilities and excellent food

bar service was excellent, friendly and professional throughout our evening

early check in available free of charge, clean rooms, excellent restaurant next door, buffet

didnt grt to use other faciloties as visited for a wedding at another venue early check in was accomodated easily but struggles to find confirmation of this when checking

peaceful location with easy parking

it was dirty, tiny and full of kids dive bombing into the pool

lack of gym equipment

accommodating for an early check in (having travelled 6 hours for a friends funeral) & an early (4am

highly recommend staying here there is evening entertainment on over the weekend in the pubic bar downstairs bar prices are very reasonable there is also a shop just across the road that stocks

staff were very friendly and the bar had a lovely pleasant atmosphere

lovely bar area

was some choice language from some of the locals at the bar

early check in as was in the area for a wedding, after a phone call to the hotel they arranged for

breakfast was really good

substantial, delicious, well cooked breakfast which was included in the price

the price the room was fantastic, food was fresh and the bar reasonably priced, breakfast was excellent would stay again and pay more as i feel the room was

location is perfect for our visits and to have the option of the restaurant and bar with wonderful food is so convenient

early check in and late check out

early check in as room ready on arrival

the room is very neat and clean. nice pub bar & karaoke life band and parking space too

all good, if anything parking

free parking and wifi was a bonus

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

close to facilities and got early check in

nice hotel . very quiet. lovely reception. only wish they did a hot breakfast

amazing fresh breakfast!

i think there should be decent fresh coffee at breakfast rather than sachets of instant.

staff were amazingly helpful and facilitated an early check in; knowing the rugby world cup match was on

we had a fantastic stay including early check in

cluding amazing food from room service)

couldn t get wifi in the bar

the gym is really smart too - fantastic stay

spa facilities they managed to give us early check in

value for money including the use of gym, swimming pool, sauna, and steam room

although no towels available in the spa area you, you need to bring them from your room

on-site swim and gym facilities excellent

it has a nice gym, swimming pool, and bar.

staff accommodated a 45 minute early check in - albeit reluctantly

small side and a bit tight for room

clean rooms, okay wifi and tv

plenty of free parking available

it was so nice being able to use the spa facilities for no extra cost and again the staff were extremely helpful and friendly

early check in, although for a fee.

were really friendly and helpful, they arranged ,2 hours early check in time

staff ignorant booked early check in no response breakfast not great needs upgrade bit

we all loved it, kids thought it was great

kids got up through the night to use the loo and drunk people falling in from the night out coming

bed was ok to sleep and they allowed early check in and later check out

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

there’s a bar downstairs where you can relax on an evening

lovely stay lovely bar lovely people, really nice for a nice little get away!

great location, friendly staff and very accommodating with i asked for a early check in .

location, comfortable bed., early check in allowed helped us a lot.

golf room was very comfortable with a lovely shower room

early check in

on arrival we were refused early check in by the unhelpful receptionist and when we asked to use the spa she also refused with

staff were very friendly and extremely helpful during my stay, allowing early check in as well

swimming facilities were fab for the kids, really friendly and helpful staff

swimming pool area amazing and so helpful bar area clean and again friendly staff location and parking

got an early check in by chance

very clean, early check in available staff very helpful

they were even able to accommodate my early check in which really helped

car park with 3 ev charging points easily accessible

10.50 each extra); room service was a god-send!