early check in as was in the area for a wedding, after a phone call to the hotel they arranged for

breakfast was fab

could have had more seating in bar would have been nice, but overall a good stay, staff very friendly and service was good

was nice , clean, not far from the restaurant, car park staff on the bar were great breakfast was

food in the bar was so tasty and super filling

requested an early check in was no problem

breakfast very good location a little out of the way but we liked that

i stayed in the phoenix room which was amazing, the huge spa bath was incredible

hotel spotless, owner very attentive and friendly staff, breakfast well cooked and good portion

breakfast was exceptional and the team could not have done any more to make us feel welcome

staff accommodated a 45 minute early check in - albeit reluctantly

a very good situation - convenient parking and close bus stops

no keys left for male lockers unable to get room service for evening meal unless it was ordered at a designated time of 7

om 4) unable to get any channels on the tv unable to get wifi in

the old feel to it. the location was good for my purpose of staying there and it had parking

manager also met our request for early check in

even though there was a busy restaurant and bar underneath the bedrooms, never heard a thing from downstairs

bonus of a nice bar and excellent bonus of an indian restaurant attached to the hotel/pub

the bar served great beers and the local company was super friendly and accommodating

great bar with pool table and tv. lovely restaurant. great size and very clean rooms.

and warm room, comfy beds, friendly staff, accepted early check in request

early check in closure time

- spacious, comfortable, cosy and a lovely view of durham *service - good service in regards to early check in and late checkout *

so welcome and no hassle with a slightly early check in

:00)

for a slightly early check in

two girls behind the bar are very polite and helpful

in keeping with the style of building, very warm in bar on a cold day/night

realised i was overcharged on my bar bill that was added to my room bill, didn't notice till i left

the breakfast bar was ok and the cooked options really good

great room, large comfortable bed. early check in no problem.

the staff were all so friendly and it was a bonus that we could get early check in before heading to a wedding

breakfast has many menus to choose from and tastes very good

the breakfast was amazing and the staff were warm, friendly, and welcoming

gem of an hotel, the decor is beautiful, the hotel is kept spotless plus the breakfast was absolutely delicious cooked to perfection

early check in

early check in without any fuss, and relaxed check out

great bar

checked in early , warm welcome from everyone in the bar too

the bar was unreal so well stocked

an early check in which was super helpful

lovely bar downstairs with great cocktails, and the manager is a lovely chap

bar was great as was location

fridays is a early delivery date for the bar below so we were woken up earlier than planned.

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn’t the best but if you make the most of the bar you don’t really care

allowed early check in, great staff, great stay, amazing location

asked for early check in, which was arranged with a room upgrade

very friendly staff in the bar who were welcoming and fantastic with our little kids

friendly and helpful staff, delicious food and accommodated two fussy kids by making 2 sandwiches that were not on the menu

central location, spa, gym and pool.

i requested early check in and luckily a room was available

i ordered a room service salad from the restaurant which was excellent but

order room service i had to actually go to the restaurant

in the room which leads to all information that usually would have been given at the hotel ie room service menu, hotel information etc

ideal location central to everything,beautiful dining room ,superb breakfast and late check out

staff where very friendly and accommodated my early check in without issue

room was small and the bathroom very chilly; tiny tvs in rooms; bar closed before 11

stayed here to visit our daughter at the university and it s perfect - great location, easy parking, lovely staff and really clean and comfortable rooms

the bar was super, and the locals were friendly

great relaxing bar with 2 well kept real ales

was delicious and plentiful, asked for early check in and this was facilitated

breakfast was a little disorganised no menus and wet floor still cleaning bar area was bit messy

we had a nice drink in the bar when we got back

loved it i asked for extra tea bags and was given about 20 of them staff so pleasant and nice late check out no extra cost got loads of work done and drank some of that tea

friendly bar maid for check in and breakfast services

lovely breakfast and very accommodating with my early check in - thanks!

comfortable beds, great breakfast . allowed early check in.

very friendly, welcoming. excellent comfort and breakfast.

from welcome fresh clean room people from the area who sat in the bar made me welcome

the breakfast was served hot and all cutlery and plates were very clean

our stay, staff were so helpful allowing us early check in

never used the gym or pool bcoz we were too busy

facilities staff couldn’t do enough for you we will use it next year for a golf trip

hotel and spa centre

never used the gym or pool bcoz we were too busy

stay, staff really friendly free upgraded room and bonus early check in

absolutely lovely hotel, room great, pool great, staff lovely

negative is the tv channels were a little dated and poor wifi connection but not really a necessity for me

just young kids

kids loved a little night away , food was amazing and breakfast was fab loads to choose from

early check in, facilities on site, very helpful and friendly staff team

reception not always manned - and sofa bed wasn’t made up for our arrival despite paying g for early check in - however soon revitalised and they sorted

kitchen facilities in some rooms

very clean room comfy bed kitchen good

also i'm not sure what the green light is in the kitchen wether it's for fire safety or not but it was really bright all night and couldn't get it

the staff arranged an early check in which really helped me to get ready for my sons wedding

staff all very welcoming and helpful ,and huge thanks to the reservations team for arranging early check

room available for early check in

early check in

travelled with my 3yo and is was ideal, deluxe room had plenty of space and the kids menu in the bar was spot on

accommodating for an early check in (having travelled 6 hours for a friends funeral) & an early (4am

staff were very friendly and the bar had a lovely pleasant atmosphere

was some choice language from some of the locals at the bar

bar area was comfortable with plenty of entertainment on the weekend evenings

highly recommend staying here there is evening entertainment on over the weekend in the pubic bar downstairs bar prices are very reasonable there is also a shop just across the road that stocks

staff were really friendly and went out of their way to let us have an early check in as we were attending a wedding

a bonus was secure off steet parking

as we had an early start saturday they made us up a packed lunch instead of having breakfast

the staff were amazing and friendly and the breakfast was fab

nothing to dislike,room very clean and breakfast was amazing

big, comfortable bed. early check in.

we were attending a wedding close by and was able to get an early check in

was comfortable to relax after a nice meal and a busy day we also liked the fact that we had a parking space right outside our door which was most

menu choices could have been better strong smelling lillie's in bar area off putting

find someone parked there when returning from trip out, to be told its probably someone playing golf

welcome, early check in, very friendly staff, room was spotless and large, bathroom brand new and lovely,

friendly staff - very helpful and room was ready for early check in

they were really accommodating with an early check in when we had a wedding to attend

you couldn t want for more what private parking and an excellent town centre location it was perfect for our stay

the private, free, on-site parking was an added bonus

they accommodated our early check in request and loaned us an iron

i stay here once a year for a golf trip, and will do so again

excellent breakfast and nice bar to sit and have a drink.

room was amazing and extremely spacious,huge bed,large bath,and good selection of beers in the bar with a pleasent

the staff were all really friendly and helpful and the breakfast was fab

emailed to ask for early check in and our room was ready as soon as we arrived

on site parking but plenty of parking nearby

parking, noise but for a pub could cope

scaffolding outside & noise from bar downstairs.

room more towel hanging and a shelf for to put your toiletries ate on wednesday evening in the bar it was really good and again friendly staff likewise at breakfast 8:15 start for breakfast

requested an early check in because we were attending a family funeral and we needed to change clothing after

fresh milk available from the bar and a teapot in the room small but important things

excellent dog friendly bar & restaurant

the bar and restaurant were spacious, comfortable and cosy

the restaurant and bar area are really comfortable and welcoming

friendly staff and sorted us with an early check in

clean tidy new bar manager

friendly staff, great bar ud83cudf78

location, staff, room, bar and value for money

nice bar area. clean room. bed was really comfy.

the staff were accommodating to our every need even supporting us with an early check in due to needing to attend a local wedding

breakfast excellent, location central

bar area very stylish and the food in the restaurant was very good

beautiful room, delicious breakfast and very helpful staff.

excellent dinner and breakfast

as i was coming in from the airport at an early hour, i appreciated the early check in

bar downstairs serves well priced drinks

only thing i would suggest is to change the bar that holds the shower curtain as it falls down.

above a pub but once checked in there's a separate front door so you don't need to go into bar unless you want to

great accommodation, jill and elisha bar staff were brilliant nd made me feel very welcome

early check in

the kitchen area was very clean and had tea and coffee facilities, cereal, fruit and milk

friendly welcome, spotlessly clean bedroom, bathroom and kitchen

were in room number 8 and found the kitchen a very good idea and very close you are able to have as much or little as you want without

i loved the kitchen

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

close to facilities and got early check in

amazing fresh breakfast!

nice hotel . very quiet. lovely reception. only wish they did a hot breakfast

i think there should be decent fresh coffee at breakfast rather than sachets of instant.

didnt grt to use other faciloties as visited for a wedding at another venue early check in was accomodated easily but struggles to find confirmation of this when checking

early check in available free of charge, clean rooms, excellent restaurant next door, buffet

room service was brilliant, food was delicious

use of the pool and sauna, hot tub etc was a nice bonus to the trip

opening times for the gym, would like to see open earlier.

early check in as room ready on arrival

early check in and late check out

under new. management t of the bar & cafe great staff made welcome as regular visitors

the bed was very confy. the bacon was gorgeous. great parking.

the room is very neat and clean. nice pub bar & karaoke life band and parking space too

bed was ok to sleep and they allowed early check in and later check out

it is excellent value for money with a bar down stairs and a lovely breakfast in the morning

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

downstairs bar with pool tables

nice bar with a pool table downstairs

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

staff went above and beyond to help, also helping and allowing early check in that helped us a great deal due to traveling for a wedding

and ironing board to tv and kettle bed was comfy and sheets and towels were fresh and clean also breakfast was good too

an early morning bumming noise like laundry machinery.

breakfast good plenty of choice especially for kids, great parking, in the middle of everything fab place will definitely go again

owners was lovely and welcoming even prepared to let us have an early check in if needed

the food in the bar was good as well as the breakfast in the morning

with setting the bar so high, the breakfast- whilst adequate- was not superlative

really lovely rooms and host. friendly bar too.

the food, beer and the service in the bar was excellent

early check in, although for a fee.

staff ignorant booked early check in no response breakfast not great needs upgrade bit

were really friendly and helpful, they arranged ,2 hours early check in time

we all loved it, kids thought it was great

they allowed me to have a late check out they had 24/7 reception