spa facilities they managed to give us early check in

breakfast was fantastic.. gym, pool and spa wonderful after a long journey.

value for money including the use of gym, swimming pool, sauna, and steam room

plenty of parking

plenty of car parking

pleased with the early check in considering our room was available after 4pm

wifi weak.

easy to find & plenty of parking. gorgeous building and the room and bathroom was spotless.

loads of parking and easy access to the tunnel to north shields

great wifi

we requested an early check in as we needed to get changed for a wedding,after travelling up from london, which

early check in as most places won't let you in until after 16:00

excellent wifi

i had the top room and was unable to access any wifi

our room was for three and it was slightly cramped. also the tv wifi connection wasn't great.

location and free parking was very good

early check in available free of charge, clean rooms, excellent restaurant next door, buffet

didnt grt to use other faciloties as visited for a wedding at another venue early check in was accomodated easily but struggles to find confirmation of this when checking

were unable to order room service as the line was not answered after calling very frequently for a couple of hours

very spacious, the kids loved the space

th access to an outside seating area) that was again -

great location, friendly staff and very accommodating with i asked for a early check in .

location, comfortable bed., early check in allowed helped us a lot.

golf room was very comfortable with a lovely shower room

staff were very friendly and extremely helpful during my stay, allowing early check in as well

on arrival we were refused early check in by the unhelpful receptionist and when we asked to use the spa she also refused with

early check in

breakfast was brilliant, plenty of choice. kids loved being so close to beach and amusements.

nice view. friendly staff. spa facilities were complimentary.

early check in and late check out

early check in as room ready on arrival

free parking and wifi was a bonus

strange setting for a hotel in a housing estate,easy parking and access to hotel

easy to find, plenty of parking and friendly staff and customers

staff were amazingly helpful and facilitated an early check in; knowing the rugby world cup match was on

we had a fantastic stay including early check in

location, excellent breakfast, the room was great and clean

loved the fact that they provided an excellent laundry at no cost

was good here, breakfast was very good, staff were excellent, gym facilities were good and

got an early check in by chance

they were even able to accommodate my early check in which really helped

very clean, early check in available staff very helpful

om service) explained

everything else! great room; lovely breakfast

early check in, by friendly staff

helpful and friendly staff, early check in and late check out for free with the ihg app

helpful and supportive staff particularly so as my request for an early check in was supported

the friendliness of the staff and the staff. appreciated the flexibility and early check in.

quick, early check in. it was clean.

parking early check in friendly staff centre of town and very close to beach good size room with ensuite

early check in really helped

fantastic place. with bathroom inside. very friendly reception. and thanks for early check in.

friendly staff early check in at no additional cost free parking free wifi complimentary shampoo & conditioner tea

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

andrew was amazing and the late check out really helped us to plan our day

accommodated an early check in. very clean apartment and friendly staff.

bed extra comfortable very spacious excellent kitchen facilities

the kitchen had everything you could need to cook with

the open plan lounge and kitchen ideal for a few pre drinks before a night

modern, lovely location. the kitchen/ living area and bathroom were spacious and fantastic!

host was very accomodating, he arranged early check in and kept kitchen open later for breakfast following morning

both the buffet and cooked breakfast options offered a good choice

excellent hotel. friendly staff and great breakfast

the owners were so helpful and the breakfast was lovely

even had some little treats downstairs by the reception, i just wish i had time to stay for the breakfast before i checked out

great location, early check in and kate check out, nice tv and bed

the early check in as standard - and the option to give them a call to see if even earlier is possible

early check in/ luggage storage

also early check in or late check out available for 15 pounds per hour, give me a

the hotel offers room service, the room was very nice, the bed was comfortable

asked for early check in at time of booking which wasn t available, parking is limited and our room has

early check in..

early check in comfortable bed. check out 11am. good location for where we needed to go.

rooms really nice and very clean. they accommodated out early check in

great location, got an early check in too and the staff couldn t have been more helpful

everything especially the fact that i was facilitated with a very early check in.

location, managed to get an early check in and got parked at the rear of the hotel

the staff were friendly, allowing me to have early check in and they couldn’t do enough for me

the staff were very friendly and even allowed an early check in when i needed to work from the hotel room

breakfast had a good selection and the location was perfect.

we arrived early and staff sorted an early check in for us which was much appreciated

love the location and early check in

the staff were excellent and the early check in was much appreciated.

nothing staff were perfect looked after our bags before early check in and were very friendly

were attending a family wedding, and our previous communication had facilitated an early check in, for which we were extremely grateful

perfect location. fantastic price for one night stay. staff very friendly, got early check in.

ambience and was lucky to get an early check in

location and welcome,early check in

early check in & late check out. window opened much appreciated.

lovely bar and breakfast area

location, great staff who were very accommodating with my early check in and night staff were very helpful with parking

free parking right out the door was great as well

the bar was small enough for me to feel comfortable to go down alone to have a meal

the bar downstairs was very nice with a tv and sports, good value for money

limited parking spaces

were really friendly and helpful, they arranged ,2 hours early check in time

early check in, although for a fee.

staff ignorant booked early check in no response breakfast not great needs upgrade bit

parking, good location, staff super friendly, cheap late check out, what more could you ask for

the icing on the cake was a group of drunk kids right outside our room at 4-5am shouting and screaming and eating kebabs

rooms were ready when we arrived at 2 but they wanted £10 each as an early check in fee for just 1 hr

we were also allowed an early check in

friendly staff, they have arrange an early check in for me(it was very useful as i have take about 18 hours flight)

requested for an early check in as we were scheduled to arrive early

1pm, receptionist was lovely did her best to find us a room, a bonus to get a early check in, lovely breakfast next morning, plenty of choice, loads of room in dining room,

we had no problems , we had early check in for an extra 20

helpful despite a bit of curmudgeonliness on my part over the fact that there was no record of my early check in

was a bit short/rude on arrival when asked was there a chance of an early check in other than this all the rest of the staff were

in staff, very unfriendly and not very helpful, we asked for an early check in when we were booking the rooms, which we didn't get and we had a 4 hour wait for the

r a fee of only 20)

room was clean and check in was easy our room was ready early so paid 10 to get early check in but if it wasnt they said they would keep our bags so we

early check in on arrival which was really helpful

location was brilliant , staff were excellent with early check in and parking .

great location. early check in. breakfast ok.

very friendly staff, early check in was not a problem and good value for the room

lovely room and offered upgrade and early check in

early check in was a bonus

car park space on site, gin bar good atmosphere and menu, breakfast delicious and good choice, early check in and late

we arrived at the hotel early as we had plans to go shopping before check in, the lady on the desk advised us she could

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn’t be

also arranged early check in and when i got there was told i d have to wait in lobby till usual check in time

arrived early was able to get an early check in which was wonderful

very good staff! i got a early check in!

staff are very helpful, early check in and late check out available

a drink on our second morning, no spoon with soup so drank from bowl and i really begged for an early check-in but when i arrived the lady on reception was really dismissive

staff, allowed and early check in if room was ready, took bags and did the paperwork for those with rooms not ready

as a member the early check in and late check out was a massive bonus

facilitated early check in prior to graduation ceremony which we were very grateful for thank

early check in - this was very accommodating

i was drenched by the rain and requested if there was any room ready for early check in

it was very clean. they were able to accommodate our request for early check in.

30pm and slightly early check in was no problem

early check in without having to ask, a bottle of wine for husbands birthday, complimentary tea to

the hotel accommodated early check in, had a great location, and had breakfast and other things available to acquire in it

staff were accommodating with allowing me to early check in and provided us with two free drinks vouchers for his birthday

wanted early check in

early check in was available 4 hours prior to check in time

charging for early check in

no early check in available

early check in. very straight forward and amazing view of the best stadium

close to facilities and got early check in

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

the breakfast was extra but brilliant value for money a lot more than expected

we would have preferred to have a proper breakfast rather than the 'grab and go' breakfast

size room, comes with a breakfast and you can add on

requested an early check in because we were attending a family funeral and we needed to change clothing after

the restaurant and bar area are really comfortable and welcoming

the bar and restaurant were spacious, comfortable and cosy

excellent dog friendly bar & restaurant

fresh milk available from the bar and a teapot in the room small but important things

early to our early check in just on the off chance we could get in

bed was ok to sleep and they allowed early check in and later check out

nice bar with a pool table downstairs

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

lovely stay lovely bar lovely people, really nice for a nice little get away!

it is excellent value for money with a bar down stairs and a lovely breakfast in the morning

were very helpful, we arrived early and they were able to accommodate an early check in, great value for money at only a 20min

there is a bar with everything you could need

hotel was spacious with very friendly staff and had a decent bar too

no bar yet not for familys but clearly states that.

good location for our event at exhibition park. good bar area. just what we needed and clean.

10am and went in to ask if i needed to register my car before heading back out but they gave us early check in