early check in. room very close.

early check in closure time

- spacious, comfortable, cosy and a lovely view of durham *service - good service in regards to early check in and late checkout *

and warm room, comfy beds, friendly staff, accepted early check in request

:00)

for a slightly early check in

in keeping with the style of building, very warm in bar on a cold day/night

the breakfast bar was ok and the cooked options really good

realised i was overcharged on my bar bill that was added to my room bill, didn't notice till i left

the bar downstaire was super nice

great room, large comfortable bed. early check in no problem.

the staff were all so friendly and it was a bonus that we could get early check in before heading to a wedding

the breakfast was amazing and the staff were warm, friendly, and welcoming

on a beautiful, quiet road, yet short walk to city centre, cathedral, riverside, bars, restaurants & railway station accommodation: immaculately presented property with elegant &

(for extra points: a bar with a selection of wines/whiskeys, and the morning papers

an early check in which was super helpful

the staff couldn’t do enough when we arrived, had a drink in the bar and had a great breakfast

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn’t the best but if you make the most of the bar you don’t really care

fab location five mins from centre. citypubhotel bar and staff fab also .

the bar has a great atmosphere we will definitely be

allowed early check in, great staff, great stay, amazing location

asked for early check in, which was arranged with a room upgrade

friendly and helpful staff. clean comfy rooms. nice late check out so no rushing.

great pool for the kids, lovely breakfast really helpful staff when we requested a room change.

great pool for the kids, lovely breakfast really helpful staff when we requested a room change.

i requested early check in and luckily a room was available

building, excellent rooms, extremely helpful staff and great room service out of hours

room service serving only pizza or burgers

the wifi was good quality and easy to connect to

ideal location central to everything,beautiful dining room ,superb breakfast and late check out

early check in

early check in without any fuss, and relaxed check out

great bar

feel of the building which is one of its great attractions there is a little noise from the bar and traffic in the street (the building is directly on the footpath) but not excessive by any

the bar was very good, with a great atmosphere and friendly

staff where very friendly and accommodated my early check in without issue

i loved that the bar was open and available for us to sit in, even with a small toddler

parking could be a problem as no car park

mb shank and liver with bacon), first night for the bar staff who was really polite

room was small and the bathroom very chilly; tiny tvs in rooms; bar closed before 11

comfortable beds, great breakfast . allowed early check in.

lovely breakfast and very accommodating with my early check in - thanks!

breakfast, clean and tidy hotel

the breakfast was served hot and all cutlery and plates were very clean

i leave for site before breakfast is served

manager also met our request for early check in

bonus of a nice bar and excellent bonus of an indian restaurant attached to the hotel/pub

the bar served great beers and the local company was super friendly and accommodating

had a lovely restaurant and bar . would recommend a visit, definitely will stay there again.

beds spacious rooms awesome bathroom excellent toiletries adequate tea bar attached indian

our stay, staff were so helpful allowing us early check in

nice rooms with a bar in reception.

the swimming pool has a difficult access. there are steep stairs down from the changing rooms.

the staff in the hotel and the spa bar were very friendly and helpful

be aware that the pool cost is £15 not £10 but still worth it

was delicious and plentiful, asked for early check in and this was facilitated

breakfast was a little disorganised no menus and wet floor still cleaning bar area was bit messy

appearance of the pub inside and out is very clean & warming the owners & the bar staff are very pleasent & helpfull the atmosphere of the regulars are relaxing & friendly, the

staff, the room, the food including a great breakfast and the friendliness in the bar on an evening

friendly bar maid for check in and breakfast services

stay, staff really friendly free upgraded room and bonus early check in

it was full of young kids - even in the jacuzzi which wasn t allowed but no one challenged the large

the grounds are lovely with a golf course that looked amazing

was first class as described, eat in the golf bar, hotel restaurant and the oriental restaurant and the food was outstanding in all three

parking was a little difficult

requested an early check in was no problem

breakfast bacon, eggs and mushrooms again cooked to perfection

friendly staff, laid back atmosphere, fantastic food. great prices for stay and bar prices.

om service our choice) delicious and set us up for the day ahead and plenty of choice, loved the

breakfast was exceptional and the team could not have done any more to make us feel welcome

reception not always manned - and sofa bed wasn’t made up for our arrival despite paying g for early check in - however soon revitalised and they sorted

early check in, facilities on site, very helpful and friendly staff team

e pubs, restaurants, so we used the hotel bar and

nice kitchen but no grill pan in the oven, nothing to wash up with and things like only one cup in the

poor parking, spaces taken by gym next door

early check in as was in the area for a wedding, after a phone call to the hotel they arranged for

the breakfast was very good with excellent choice

substantial, delicious, well cooked breakfast which was included in the price

breakfast was lovely too

breakfast was fab

accommodating for an early check in (having travelled 6 hours for a friends funeral) & an early (4am

bar area was comfortable with plenty of entertainment on the weekend evenings

there was a little noise from the television in the bar area at night, but if you book above a pub, what do you expect

lovely bar area

highly recommend staying here there is evening entertainment on over the weekend in the pubic bar downstairs bar prices are very reasonable there is also a shop just across the road that stocks

big, comfortable bed. early check in.

we were attending a wedding close by and was able to get an early check in

wifi not great

we had an evening meal which was very nice (good kids menu aswell) and the breakfast was excellent, plenty of choice, hot food was cooked to order

staff very friendly, room good and lovely bar and restaurant area

requested an early check in because we were attending a family funeral and we needed to change clothing after

excellent dog friendly bar & restaurant

the bar and restaurant were spacious, comfortable and cosy

fresh milk available from the bar and a teapot in the room small but important things

the restaurant and bar area are really comfortable and welcoming

staff where amazing we where at a wedding at the old pump house 5 minutes away arranged early check in as wedding was at

poole table and bar downstairs

no food served in the bar but was told i could get take away

it's a busy village inn with a comfortable bar area and rear beer garden

thing would be if you wanted an early night bar doesn’t shut until 11pm but perfect for me as was drinking in pub with my dog

staff accommodated a 45 minute early check in - albeit reluctantly

daughter and i stayed overnight prior to a morning spa

very good pool/sauna/steam-room

did not have a separate option for kids breakfast. paying the same for all did not make sense.

i wasn't expecting the size of fitness centre and pool

early check in available free of charge, clean rooms, excellent restaurant next door, buffet

didnt grt to use other faciloties as visited for a wedding at another venue early check in was accomodated easily but struggles to find confirmation of this when checking

swimming pool & spa area well controlled and managed

arrival was very friendly, facilities were excellent, staff member young guy on reception in spa /pool didn't really know what he was doing not very organised n not a welcoming first impression,

room ,good parking facilities were great although i didn t get a chance to use as i was working ,staff very

early check in

room available for early check in

staff all very welcoming and helpful ,and huge thanks to the reservations team for arranging early check

the staff arranged an early check in which really helped me to get ready for my sons wedding

from check in, the bar area, the bedroom, breakfast and check out it was an excellent experience

emailed to ask for early check in and our room was ready as soon as we arrived

the room was comfortable and clean. the staff were amazing, and breakfast was lovely

breakfast was lovely too

had all that we wanted for breakfast and it was very good

were fab, everything was so clean and food was beautiful,, bonus was the entertainment in the bar also

close to facilities and got early check in

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

i think there should be decent fresh coffee at breakfast rather than sachets of instant.

the breakfast was extra but brilliant value for money a lot more than expected

.everything except the breakfast

early check in possible due to christmas.

asked for an early check in and was no problem

charge for early check in to accommodate meeting travelling from a ferry crossing which docked at 5am even tho

hotel was recently renovated, we loved the way the restaurant and bar looked

bar area very inviting and with an extensive menu of really good food

early check in as room ready on arrival

early check in and late check out

under new. management t of the bar & cafe great staff made welcome as regular visitors

all good, if anything parking

we stayed one night so friendly paul the bar man was brilliant and john doing the entertainment and heather the owner all the staff were so

staff from reception, bar and breakfast , early check in which was a bonus, great bar with breakfast exceptional, looking forward to next

the hotel accommodated my request for an early check in free of charge

were attending a wedding so needed an early check in time hotel rooms were ready so this was very helpful se were able to get ready and

continental breakfast being on a tray outside bedroom door, great location for the hotel and the bar menu and food was very cheap and fab value

staff from reception, bar and breakfast , early check in which was a bonus, great bar with breakfast exceptional, looking

staff were friendly and accommodating and made sure our room was ready for early check in

in room 1 with the bar underneath however ear plugs supplied and music finished by 11 pm and very quiet after that

the breakfast was also very delicious

beautiful hotel, lovely clean room & delicious breakfast. the staff were very friendly & helpful

breakfast was exceptional, you choose the day before your visit which is a nice touch, so its ready

early check in, although for a fee.

were really friendly and helpful, they arranged ,2 hours early check in time

staff ignorant booked early check in no response breakfast not great needs upgrade bit

not great when you are traveling with family & kids

the windows the cold water for the shower didnot work so i could only have a scalding shower kids couldn't use the shower or they wouldn't of been burnt

bed was ok to sleep and they allowed early check in and later check out

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

downstairs bar with pool tables

there’s a bar downstairs where you can relax on an evening

lovely stay lovely bar lovely people, really nice for a nice little get away!

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

staff went above and beyond to help, also helping and allowing early check in that helped us a great deal due to traveling for a wedding

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

by the friendly staff, modern room decoration, a very good breakfast and outstanding clean

enough to move room , on the saturday night while mum’s and dads where getting drunk at the bar kids were running up and down the hall

staff were accommodating with allowing me to early check in and provided us with two free drinks vouchers for his birthday

early check in without having to ask, a bottle of wine for husbands birthday, complimentary tea to

30pm and slightly early check in was no problem

early check in

about the possibility of an early check in and we re told it wasn t possible due to being fully booked the previous night

we arrived at the hotel early as we had plans to go shopping before check in, the lady on the desk advised us she could

lovely room and offered upgrade and early check in

early check in was a bonus

car park space on site, gin bar good atmosphere and menu, breakfast delicious and good choice, early check in and late

location was excellent and the staff were pleasant and helpful. spa facilities were good too.

appreciated an early check in, when i had stopped by to drop off my luggage until check in later in the day

early check in for ihg members. room was spotless. check-in was fast and very helpful.

staff, allowed and early check in if room was ready, took bags and did the paperwork for those with rooms not ready

i was drenched by the rain and requested if there was any room ready for early check in

facilitated early check in prior to graduation ceremony which we were very grateful for thank

room was clean and check in was easy our room was ready early so paid 10 to get early check in but if it wasnt they said they would keep our bags so we

early check in, late check out. clean room and friendly attentive staff.

great location. early check in. breakfast ok.

very friendly staff, early check in was not a problem and good value for the room

if you ask for early check in, you get an automated response saying they will try their best - they don t

were attending a family wedding, and our previous communication had facilitated an early check in, for which we were extremely grateful

early check in as requested

we arrived early and staff sorted an early check in for us which was much appreciated

the staff were excellent and the early check in was much appreciated.

nothing staff were perfect looked after our bags before early check in and were very friendly

they were even able to accommodate my early check in which really helped

very clean, early check in available staff very helpful

got an early check in by chance

the wifi was a did iffy but that was being fixed the day we left.

was no way you can fault this hotel it has a gym and a bar which is perfectly done oit and the rooms are cleaned to perfection it is the best

friendly staff, they have arrange an early check in for me(it was very useful as i have take about 18 hours flight)

is excellent plenty to choose from & we like the option of a early check in ( hilton honours member) and the 12pm check

requested for an early check in as we were scheduled to arrive early

helpful staff, supported with early check in and offered to keep my luggage when i went for work

rooms were ready when we arrived at 2 but they wanted £10 each as an early check in fee for just 1 hr