to assist with wake up call, scheduling a $25 flat rate cab to the airport, and accommodating an early check in

were amazing, mayra who checked us in was able to get us an early check in

20 minutes earlier than check in we werre told the room is ready but we would need to pay a 50$ early check in fee which is absurd seeing how the room was ready unoccupied and cleaned already if

we didn't like the speed of the wifi

parents were not looking after their kids

we arrived a bit earlier than expected and the front desk allowed us an early check in

early check in made it possible to get lots of rest after several nights of little to no sleep

very clean, nice pool and spa, large room.

site bar prices were extremely high

good shape, check in & out very efficient, car parking free and plenty, first floor lively with bar and sport tvs

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

the hotel was super clean except the pool being kind of cloudy

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

really nice breakfast buffet, modern and clean decor, gym

gym - people kept coming in to take water from fridge, post work out there was none left

helped me with early check in when i asked and even signed me to a late check out without me asking due to my

the front desk staff went above and beyond helping to get me into a room for an early check in.

would be nice if the shuttle bus could take you to the train station (obviously with a schedule), not only to the

helped me with early check in when i asked and even signed me to a late check out without me asking due to my shuttle to the airport time

very clean and comfortable. well equipped gym. close to the airport.

early check in helped and the warm beautiful indoor pool!

hotel has a nice little bar and the breakfast was very good

the staff was kind and food and drinks at the bar were tasty

used everything pool was heated very good temperature, gym could be little bigger but was fine for two, the restaurant has a delicious steak and the

i also appreciated the microwave and fridge in the room and airport shuttle

the staff are also very nice to let us have early check in without an extra fee because our flight arrived at 10 am

i was also able to get an extremely early check in which was very helpful

they have snacks and a mini bar for you to purchase from in room but they are quite pricey; you re better off getting snacks

cleanliness, food options and casino size.

be expected which as many amenities as they have in the room, they have an alexa, a flat screen, room service, a bath that can be called a hot tub which is my favorite, they even have a tv in the

holds luggage and early check in much needed

it was clean. they were able to accommodate early check in. delicious restaurant located inside.

though they have plenty of rooms available they will still change you 25$ for an early check in and 25$ for a late check out which is only an additional hour

early check in

free shuttle 24/7; good complimentary breakfast and great service

cleanliness and customer service and location. nice early check in with late check out is great.

the kids loved it

decor, pleasant staff, espresso bar in the lobby, comfortable, clean room

the gym was outstanding

new and clean, nice pool for the kids

they were able to book us in early which was nice but when i called the day before to ask about it i was met with a not so nice

asked for early check in and didn’t get it when i arrived

early check in

laundry machines broken

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of shady looking people hanging around outside

unplanned event occurred and hotel was able to allow me an early check in

beautiful, clean, super comfortable bed and a great breakfast

staff was friendly. room was clean and quiet. breakfast was good.

is not a shuttle despite what says in the description

the room is clean with a good smell, a good size bathroom. the breakfast is great.

early check in and late checkout available for a reasonable price

customer service, early check in assistance, shuttle service, breakfast, cleanliness

got early to the hotel

for an early check in fee

close to airport we arrived early and they were able to accommodate an early check in snacks provided in the room airport

used the hotel room to get ready with my bridesmaid for my wedding, they were great with early check in and late check out

staff was fabulous! we got a super early check in and late check out, very accommodating.

slight food odor in closet—most likely due to its proximity to kitchen area in room (some attention to ventilation would probably take care of it)

the bar was closed due to covid

free shuttle to transportation services

early check in

staff allowed us early check in. room was clean and comfortable.

very helpful staff, early check in when we turned up early to chance it, large and comfortable room with enough space

accommodated my early check in request

early check in really helped us out

the only good thing i was grateful was the early check in without additional fees

the transport to the airport and they let us do early check in.

hotel does not have room service, the staff said we had to order from outside like grubhub to eat

used their shuttle service to and from airport which outstanding

this hotel has beautifully clean rooms, a great gym, comfortably warm indoor pool, a restaurant and bar down by the lobby, and a nice selection of snacks at the front counter

good front desk for early check in, all staff are nice.

they accommodated early check in, very much appreciated

easy check in/out and flexibility for early check in

modern clean hotel , beautiful restaurant and bar within the hotel with a lovely brunch menu

we really enjoyed the hotel bar and restaurant

did not have breakfast; we had brunch after we were offered an early check in

you so much for the early check in availability

the gym is big and has almost everything except roller skates and a stretching band

very clean accommodations and great gym

laundry and dryer machine is free

the staff was so accommodating especially breanna she was wonderful for our request for an early check in

went above and beyond to accommodate us with an early check in after a very long two days of travel

we loved the free breakfast and parking.

they closed the gym, business center and breakfast area due to coronavirus, although they did have carry out

very friendly staff, very clean, great breakfast!

i was allowed a very early check in. the staff was exceptional.

the gym is small but top-notch in terms of equipment

the gym is the best hotel gym i've ever used

everything was great including the gym - well equipped and clean. i’ll be back!

friendly, well-located, cafe next door, nice gym, comfy

accommodations, great staff (very helpful to assist with directions and hold our luggage for early check in)

also emailed to request a possible early check in as we were traveling long distance

like the breakfast area and the many choices of food and coffee in the am

the pool was nice for the kids

were kids running through the halls in the evening when we were trying to sleep they were carrying on

allowed early check in and staff was accommodating and friendly

fitness center and pool

bar and lounge area is comfortable and loved the salt water pool

the lounge bar would have been open earlier than 5 pm, we would have appreciated that

the gym and pool

definitely recommend this hotel, the stuff us very friendly and they were able to accommodate early check

was excellent and kyle at check in was very accommodating with an early check in after a long travel day

a few days in advance for an early check in

we were also able to get free early check in and late check out

staff went way above and beyond to accommodate both an early check in and a late check out

was great, room was very clean and reception allowed a very early check in without charging any additional fees

early check in and late check out were so very appreciated. the staff took great care of us.

i like the location the river the furniture the gym the pool the starbucks coffee

great location, beautiful views! kids loved the gym and pool!

breakfast was amazing. and didn’t take too long to arrive. kids menu was especially good.

early check in and friendly staff. great location.

a jack hammering noise when any room uses hot water, no room service

room service was excellent, valet parking a park and the location was superb

location was great, view was nice, convenient bar and food in the lobby

we also used the laundry facilities, which were well kept and had complimentary travel-size laundry detergent and

nice hotel, excellent design, excellent location, we were granted early check in

fabulous location and very accommodating to early check in request

on the very first moment i had to call the hotel, i talked with the front desk to ask for an early check in they were very polite and helpful

early check in, even though i only asked them to hold bags until check in at we could go exploring

quiet, short walk to hospital, clean, also allowed us early check in. close to train station

fast & early check in, location to td garden

i wasn't expecting early check in - but was able to

the gym was alittle small not all equipment worked

we wish the bar had been open.

no gym as depicted

very friendly staff, comfortable room and early check in.

we asked for an early check in and within about an hour of us getting there 930 am the room was ready

location staff were nice they accommodated us with early check in

the gym was a little small.

d the fresh

my flight arrived early and i requested and obtained early check in

laundry service was very efficient 4

room was amazing. breakfast was delicious. able to provide early check in.

very friendly staff, allowed early check in. breakfast with plenty of choices.

the gym is uncompleted but better than nothing

good facilities (gym, laundry room) and the staff was super nice and helpful

i also appreciated being able to relax at end of evening in the hotel bar with a beer or glass of wine

two toddlers and they did everything they could to make us comfortable and get us a prioritized early check in

modern and contemporary design, good bar and breakfast place

we had a nightcap in the bar and the bartender was so busy

very nice staff who easily arranged for a late check out for us

gym

early check in was very much appreciated

was luxurious staff amazing given early check in breakfast in our room the comfort of the bed location to north end, faneuil hall,

can’t forget the breakfast in the morning is my favorite

breakfast being brought every day in the room was great

the 'made to order' breakfast was so delicious

the bikes were an amazing perk. also early check in and late check out was amazing.

the bar was a little pricey but then so is boston

great location, nice toiletries and mini bar is reasonably priced

gym was small, dark and lacked equipment

nothing. the gym is inadequate, but they have an agreement with the bhac, and that works well.

great, , room clean, facilitated early check in , security on entrance at night, door staff very

room service breakfast was very good.

tia's bar and restaurant adjoining hotel is is good for a drinks and apps on the patio and while people

avored water)in the workout area

bar only had basketball on at night and they wouldn t let us sit at a table near the football

fantastic location and the staff was great offering an early check in and late check out

arranged early check in

they have a nice bar that has been closed due to covid

had nice bar and

no breakfast bar closed which was very disappointing

from the moment i called for an early check in to the staff sending up a bday gift when my friends told them why we were there

requested early check in

activities for kids and adults

the gym has enough equipment to help maintain one's fitness while travelling

amenities and facilities complimentary laundry historical building cleanliness and comfort i would give 5 stars without

beds were comfortable and they were extremely accommodating for an early check in

the staff was so nice and helped us get an early check in

are behind the toilet and super tough to reach while seated for $500 a night you have to have room service

excellent service at the bar, very attentive bar man

room service charge was too high9 $

the staff were hospitable and friendly, they allowed early check in, the valet was professional

very nice gym to relax and a awesome chimney in the

no room service

even gave a complimentary late check out

apparently it covers the complimentary water and gym

early check in, super friendly, helpful staff, free breakfast, spacious clean rooms

gym, laundry, great breakfast, atm, kitchen in room, well furnished

super-friendly staff excellent breakfast reliable shuttle

tub and pool, well stocked with pool towels

place is amazing in terms of room size and shuttle services

they accommodated my request for an early check in and were very professional, polite, and caring

close to everything. early check in was super beneficial. staff was very friendly.

paid the $50 early check in fee and boy was it worth it

accomodated us with an early check in

we arrived after transatlantic flight at 1330 and had requested early check in which the hotel couldn t fulfil

hotel was great, staff was good. arrived early and they accommodated an early check in.

customer service from ali at reception, who accommodated a very early check in

fabulous staffing location. allowed early check in with no penalty. amazing coffee shop.

they got us into our room earlier and waved the additional fee for early check in when they saw i was traveling with my baby

we requested an early check in & our rooms were available at 10am which was such a bonus to our overnight in boston

we were given an early check in and nicer room for our anniversary

friendly front of house staff. very helpful. great location to explore boston. late check out.

the welcoming feeling and early check in at no extra cost

i just stayed for one night, they let me do early check in and upgraded my room for a better one at no extra cost

excellent location.staff was very nice, was able to do an early check in and a late check out.

also, we arrived early in boston and kept trying to reach the front desk to check in early check in options - never

staff were very nice and accommodated an early check in