i arrived for an early check in with my dog, room was not yet available

you also have access to their sister property for the pool

pool, bar staff

exploring lincoln, concord & lexington, nice & helpful staff, the tater tots from the breakfast kitchen were delicious, complimentary headphones in the gym is a nice perk

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area, all in all i'd stay there again when in the boston area

was officiating a wedding same day as check in, property accommodated early check in

early check in, pet friendly, room size

allowing an early check in was great so that we could remain productive with remote school and work

pool and grill super clean

location, kitchen, free laundry and dryer. breakfast also was very good.

the accommodation of early check in.

they said they serve breakfast but it was not it’s was snack

the full kitchen

the room was next to the laundry/maintenance room and the machines were running all night along with this terribly loud

the laundry room was filthy with only two dryers working and sombody went thru my clothes in the

service is superb, from early check in to an additional birthday amenity for my son s birthday

the very beginning with a friendly hostess to accommodating an early check in request

breakfast is delicious and served with yummy coffee, the gym is great, and beds are super comfy

handicap entrance in the back is very convenient near handicap parking

rachel at the front desk was excellent- we asked her if we can swim in the pool after hours

early check in, super friendly, helpful staff, free breakfast, spacious clean rooms

your fault, but there were a whole family of jamaicans there and they were so loud at the pool in the middle of the day

comforts of home i’m an apt like setting excellent breakfast gym

the staff was super friendly and the kids had a blast in the pool

good laundry facilities at a very low cost downstairs

staff was not accommodating to a 40 min early check in because of this we will not

front desk person was great and the manager was outstanding he accommodate me with an early check in and a late check due to me going there because my husband had pre op that day we

breakfast was terrible. shuttle was down. other than that it was fine.

the gym is also good enough for small exercise

were clean and comfortable, staff were very helpful and friendly, gym and pool were good, and the breakfast was spread out well for functional flow and staff were

clean beautiful early check in

fabulous breakfast!

le lobby and the pool and gym

breakfast

the pool is great so was the gym

we arrived early and inquired about early check in

and answered everything, including changing from a 2 queen room to a 1 king and having an early check in

wanted to have early check in and asked when i booked did not get

breakfast is better than many hotels, but still, eggs aren't great

have liked the hotel bar to have been open—it was closed during my stay which was a thursday night

were able to accommodate us for early check in

clean and cozy, good breakfast

honestly, breakfast was

the pool!

pool was warm and clean

allowed early check in and staff was accommodating and friendly

the gym and pool

gym

value, beautiful building, nice pool and gym, fantastic bar

pool and gym

unplanned event occurred and hotel was able to allow me an early check in

pool was small

free breakfast was excellent and staff could not be any nicer

great breakfast great service

breakfast was excellent and the pool was great!

early check in made it possible to get lots of rest after several nights of little to no sleep

we arrived a bit earlier than expected and the front desk allowed us an early check in

the gym and swimming pool were also clean and well equipped

we stayed in march 2021 and they were allowing guests to book a time slot to use the pool, which a lot of hotels aren’t doing

how small the bar was

early check in

asked for early check in and didn’t get it when i arrived

they were able to book us in early which was nice but when i called the day before to ask about it i was met with a not so nice

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom was pealing, just looked unkept

laundry machines broken

called ahead and asked for early check in

complimentary breakfast was not good. we didn’t go back

breakfast was better than expected

breakfast was great and hot

gym 24/7

easy check in/out and flexibility for early check in

good front desk for early check in, all staff are nice.

they accommodated early check in, very much appreciated

the bar connected with the hotel served food and good drinks, we didn't eat there, but a lot of other

we really enjoyed the hotel bar and restaurant

the front office lady luana was excellent. got me a room quickly despite being an early check in

eggs were undercooked and wet. i did not use wifi or bus. center.

it was nice to have a working kitchen with a full fridge to use and a comfy couch to sit and relax

the room was clean and spacious. the breakfast was good.

good size of the pool

i was allowed a very early check in. the staff was exceptional.

everything was great including the gym - well equipped and clean. i’ll be back!

we loved the center and the gym - it was well equipped and clean

the gym is the best hotel gym i've ever used

the gym is small but top-notch in terms of equipment

my flight arrived early and i requested and obtained early check in

laundry service was very efficient 4

did not have breakfast; we had brunch after we were offered an early check in

you so much for the early check in availability

a big plus for the free diy laundry service

would love breakfast options/cocktail bar earlier than 5pm

they have housekeeping every days the place is well secured, laundry facility and a gym.

early check in, friendly staff, bigger suite

walking distance to harvard. early check in.

the shared kitchen could need more utensils

little suite with a living room/kitchen area

we booked a room for 2 with shared bathroom but ended up with a whole 2 bedroom apartment with a kitchen and living room area, all very clean and brilliantly designed

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

pool is small but really most people don’t come to the boston area to hang out in the hotel pool

salt water pool always gets the perfect 10

we really enjoyed the bar and pool

the pool was smaller than what i thought, and there was no staff at the bar in the afternoon.

hotel was able to accommodate early check in which i appreciated. close to subway stop.

i was surprised to find a mini kitchenette in my room

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

staff is very friendly, free cookies, breakfast was good, clean and comfortable

location 2) customer service 3) variety of items at breakfast 4) quiet environment 5) cleanliness of

everything was great. early check in was very helpful!

very comfortable big bed,smart tv, early check in and late check out.

my grand kids (whom i came to visit) and i, did also enjoy eating at the bisuteki tokyo restaurant

welcoming by staff, clean, breakfast pretty good, parking option worth it (must pay), 24 hour gym

had three little kids with me and we were on the 9th floor and the window actually opened

cleanliness and customer service and location. nice early check in with late check out is great.

no need to wifi and speed is decent

the kids loved the pool and we had the area to ourselves

the kids loved the pool and we had the area to ourselves

the breakfast and pool , sleep

the staff was so nice and helped us get an early check in

beds were comfortable and they were extremely accommodating for an early check in

clean but ageing in areas. decent gym.

room service was great

lovely place, hotel bar was cozy, check in was friendly. a+

were very happy we were able to be processed or an early check in

easy, early check in with upgrade good location starbucks in lobby

early check in the heavy snow day, impressive.

any furniture on it or any way to sit out there, the food took so long i left, i requested early check in and wasn’t able to until 4 anyway and they wouldn’t let me have a parking garage

check in time was extremely late, i was told i could get a early check in but that never happened only e-mail was offered to notify me when ready which never

the staff are also very nice to let us have early check in without an extra fee because our flight arrived at 10 am

i was also able to get an extremely early check in which was very helpful

we especially love the waterfront bar for appetizers and drinks, so good

be expected which as many amenities as they have in the room, they have an alexa, a flat screen, room service, a bath that can be called a hot tub which is my favorite, they even have a tv in the

they upgraded our room because it was my birthday, we had a small issue with room service but called the concierge and they were apologetic and went above and beyond

room was amazing. breakfast was delicious. able to provide early check in.

very friendly staff, allowed early check in. breakfast with plenty of choices.

very friendly staff, allowed early check in. breakfast with plenty of choices.

had $25 credit per night to use at the bar and the guy who was during checking in didn't tell us, the next day we found out

my large studio with kitchen and sofa separate from beds

the staff is so accommodating (need an early check in/late check out- sure

was awesome, she has been working there a long time, very friendly, helpful and accommodated an early check in which was very much appreciated

a bonus was the fully equipped kitchen and laundry, unfortunately we only stayed two nights so didn't really need to use them, but it would be

laundry facilities available in the basement which is great for anyone on an extended holiday

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

rking, early check in), one of the restaurants was closed, no pool, and rooftop area was meant for private

bit pricy, everything was an additional charge

allowed us early check in

from accommodating early check in to sending complimentary champagne and chocolate for my husband's birthday

his name is corey and he assisted us so well on arrival with an early check in and room change

was great, room was very clean and reception allowed a very early check in without charging any additional fees

early check in and late check out were so very appreciated. the staff took great care of us.

we could hear kids yapping away next door

chocolate at the lobby and we were given complimentary appetizers at the restaurant as well as breakfast for the long wait

i would have preferred that you offered a free breakfast with the price of the hotel room