we had requested early check in and they were happy to accommodate

pool area was wonderful

room service was not at the proper time for us, but it didn't bring us a lot of discomfort

had 4 different devices to test it with) despite promises to give us a

it's well located in the centre of kitchener/waterloo

he was able to get me an early check in and assisted me with the check in process

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i thought there literally was a

clean , modern, kitchen was great.to have as well as laundry .

kitchener was having a cold spell while we were there, and the heat to the building wasn't on yet

because it was an apartment it had a kitchen so you could make meals

they accommodated our request for early check in so we could get

the wifi was not strong or spotty, the tvs could be updated to smart tvs

the room service is excellent and the staff is fast and respects our privacy

the room was well maintained and clean. wifi was good. bed was awesome

excellent hot and cold buffet breakfast.

clean, big room, good bfast , we got early check in

the gym has very high-end equipment, including the earliest functional trainer i've used in a gym

really but if i have to pick one thing towels in gym and pool area were not replenished without asking

the pool was cooler than we would like.

the pool and gym are perfect

early check in time was a real bonus the suites were spacious and well appointed

they gave us an early check in. the room was large and the breakfast was very good.

and the breakfast coffee taste good

started staying here when i drive to kitchener for business (as opposed to train or bus)

bigger gym facility would have been nice, but i am glad there was an equipment room on premise

staff were helpful, needed early check in and they helped with no problems

really good breakfast too

pool

the laundry on site

the pool

friendly staff, cleanliness and early check in.

bathroom was clean and well stocked, staff very accommodating to early check in and other requests

the facilities worked well and wifi was strong

not enough parking. had to wait a long time for 3 salads and a kids burger.

the breakfast was not included.

bottle fill with fresh water , its cozy convinient and classic , love the fireplace in the breakfast room and photos on the wall

i wanted to surprise my partner with birthday decorations, etc, by going early

issue was the club music from the bar but it ended at midnight

no problem with a late check out

though unorthodox comparable to large hotels is friendly and familiarizes you with the western bar and lounge

full kitchen

i was accomadated with early check in, the staff were very accomadating. rooms were clean,

many thanks for the early check in, it made all the difference to my stay

hard unfortunately:( we booked about 3 months in advance and unfortunately we could not get a early check in when we asked

we checked in, we stayed in our coats and boots for a good hour before the room warmed up, the spa tub was just a regular jet tub, nothing

great stay and even asked for a late check out.