friendly staff, cleanliness and early check in.

were very accomadating when we needed an early check in

early check in was facilated, interactions with staff was pleasant and cordial, meals were

desk supplied me with safety pin when my dress malfunctioned and we’re able to accommodate my early check in request

were able to do an early check in that was very much appreciated

pool was very clean and hot tub private and clean

the gym.

hotel was able to give us an early check in

bed and closing hours for bar and food

parking enforcement tagged us- we assume they were watching us, loud after party noise outside bar across street kept us awake

the bar fridge was in an odd spot on the floor in the room

location is fabulous and the bar downstairs has excellent food and staff

we had requested early check in and they were happy to accommodate

kids screaming and playing hockey outside of our room and running up and down the hallway

pool towels being stocked! nothing else

they have a few pool toys (noodles, balls) for the kids to play with

bit fancy for kids and offered a

he was able to get me an early check in and assisted me with the check in process

kitchener was having a cold spell while we were there, and the heat to the building wasn't on yet

hangers in closets, a regular coffee maker, larger variety of kitchen utensils, grab bars in the bath tub so old folks can get out, and a non slip bath mat

new and well equipped modern suite in new high rise condo building in central kitchener location, on lrt line and short walk to downtown

there are no signs that the laundry room is in a huge building

clean, big room, good bfast , we got early check in

my kids enjoyed the breakfast and always looked forward to coming downstairs for breakfast

gym was well equipped

breakfast was fairly basic. pool was too cool.

dinner and drinks at das bar in the hotel was excellent

they accommodated our request for early check in so we could get

breakfast was outstanding the service was outstanding the food was outstanding the room was

crown plaza has a proper restaurant/ bar, and the breakfast buffet was huge and of great quality

clean room, nice gym, great pool only stayed one night but could have stayed more.

had a lot of amenities - pool ,sauna, and hot tub

they gave us an early check in. the room was large and the breakfast was very good.

early check in time was a real bonus the suites were spacious and well appointed

miss the pool and gym

very comfy bed. great breakfast. excellent price.

the lady in the breakfast kitchen was not friendly at all